Outdoor pool, sun loungers
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Reviews of Dickwella Resort and Spa

5 out of 5
Dickwella Resort and Spa
Batheegama, Batigama

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 31 reviews" "
Rating 8 - Good. 18 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

CHRISTIAN

Travelled with family
Liked: Staff & service
Nice place by the beach
Stayed 1 night in Dec 2023
Response from Nadun / Front office Exexutive on Dec 16, 2023
Dear Christian,Greetings from Dickwella Resort & Spa!Thank you for spending your valuable time for writing an excellent review in details on Expedia about your recent stay with us. we heard that you were enjoyed your stay as you expected.thank you very much for the excellent recommendation of our hotel location & the service which you received during your stay. Thanks again for spending your valuable time for sharing about your experience on Expedia.We certainly look forward to welcoming back you & your family at Dickwella Resort & Spa.Best Regards,Nadun.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been in Sri Lanka for a few months, so I can honestly say this getaway was a treat. Great location with Dickwella beach on one side and turtle point in the other. It was so exciting to swim with a gigantic sea turtle. Not crowded, lots of nice beach area. The hotel pool was lovely and clean, though it didn't feel chlorinated at all. Loved that they served drinking water in glass bottles which was a great touch. Staff were lovely. Roads around are chaotic, typical to Ski Lanka and a bit stressful to walk in some areas. Breakfast was a huge buffet and though I wasn't going to, I ate at the hotel both nights (so as not to walk around in the dark on my own) and was pleased. Staff were very helpful with my food allergy. I am hoping to stay here again!
Stayed 2 nights in Oct 2023
Response from Nadun / Front office Exexutive on Nov 7, 2023
Dear Jana,Greetings from Dickwella Resort & Spa!Thank you for spending your valuable time for writing an excellent review in details on Expedia about your recent stay with us. we heard that you were enjoyed your stay as you expected.thank you very much for the excellent recommendation of our hotel location with nice beach / lovely pool / breakfast buffet and lovely & helpful staff service which you received during your stay. also specially unforgettable experience with natural sea turtle point by the hotel.Thanks again for spending your valuable time for sharing about your experience on Expedia.We certainly look forward to welcoming back you & your family at Dickwella Resort & Spa.Best Regards,Nadun.

6/10 Okay

Kylie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
After our hotel in Mirissa was double booked for New Years we was very happy that we spended the extra money upgraded to Dickwalle Resort and Spa. We immediately felt home with a nice room, good breakfast and dinning buffet and for New Years eve, the hotel made a big effort to make the guest feeling comfortable with good food, dancing and competitions.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing spot on the beach with a pool as well. Nice sheltered place to learn to surf without too much of a crowd.
Stayed 2 nights in Sep 2019

10/10 Excellent

Fadhil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but nothing amazing
The room was large and clean. Service was friendly and we booked with breakfast, which was a buffet. They did made to order omelettes but other than that the food was nothing to rave home about. The 'pizza bar' did not seem to be operational while we were there, but they served some from the main restaurant menu.
Stayed 3 nights in Oct 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people, great food and amazing beach location. Loved. It
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Lak, Sri Lanka

Liked: Staff & service, property conditions & facilities, room comfort
It’s value for money. Staff was helpful and supportive. WiFi in the room was not stable. Food choices were ok and housekeeping was very attentive. Water pressure was not the best. Must visit the beach restaurant Mahi Mahi next door for the chilled ambiance.
Stayed 1 night in Aug 2018

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some care and attention
On arrival at the resort we were greated by curtious staff and told that our room had been upgraded to a superior room. The room however was extremely old, the windows were rotten when we opened one it fell out completely the entire frame. The floors were red title but the tiles were breaking down so everything was covered in a red dust. The bathroom felt unfinished the door had no handle instead a latch bolt on both sides. The curtains were old, the safe did not work if it did would have been no good as it was not secured to anything. The wardrobe doors did not fully close and the draws wouldn’t open. The bed felt really old and was not comfy. The mosquito net had holes in it. There was a tv but the image quality was so poor you couldn’t watch anything. The rest of the resort was nice a big pool area, restaurant etc but we did not eat there. On checkout we asked if they could arrange a taxi for our onward journey and they offered the hotel driver but the fair was extremely expensive when challenged they dropped the price by 20% but this was still double the price we eventually paid a local driver. They were also completely unwilling to help us find a taxi it felt like they had a captive audience and were willing to rip us off and did so with a smirk. Overall not worth the price probably the worst hotel of our stay in Sri Lanka thankfully we were only there one night.
Stayed 1 night in Jul 2018

10/10 Excellent

Raja, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is amazing hotel, nice dinner and breakfast buffet
Stayed 2 nights in Jun 2018

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent dive center
The hotel has an excellent, very professional dive center – and the diving is very enjoyable. The food is very good – both the buffets and the a la carte restaurant. Overall a good impression but many things are a bit hit-and-miss, mainly due to staff attitude. The spa (a one-woman show) is very good if a bit pricey by Sri Lankan standards – but treatments are 15% shorter than advertised. Hotel night guards on the beach beg for money. The hotel was helpful arranging various transfers but when we needed to go to Mirissa at 5-15 am we were not allowed to leave for 20 minutes because a signature was missing on driver’s paperwork – we almost missed our tour.
Stayed 4 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Resort hotel
A nice idea but disappointing. The food was over priced for what it was. There was only 2 things on he al carts menu that didn't have wheat in. Which is a problem if your a coeliac. Then we was very hard and uncomfortable.
Stayed 1 night in Aug 2017

10/10 Excellent

Darron, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Choice
This is a lovely hotel set in a great position with ocean on two sides. The property has been upgraded and is well managed. The staff are great and helpful and an asset to the hotel. The sea and surrounding area is scenic and well planned with nice gardens and a number of areas to sit and enjoy the scenery. The pool is not deep but is huge and enjoyable for a swim and relaxing. Their buffets are very good for breakfast and dinner. Stay with the local food and don't order the burger off the a la carte menu. It was dreadful and full of gristle! I quickly went back to the local fare and buffet which I thoroughly enjoyed. Only a couple of small criticisms. One is that that wifi is only available in public areas unless you want to pay for it. Everywhere else we stayed offered free wifi in rooms and throughout the hotel and I would hope that they changed their policy and did the same. The other is that the bathroom had been upgraded but needs some lighting over the mirror. I would definitely stay here again and would recommend the hotel.

6/10 Okay

Debbie, Wilmington, IL

Liked: Staff & service, property conditions & facilities
Okay but not a 5 star!
We decided to add two days and those two days were quite expensive for what one receives. The beach is okay but a bit rough. Food is fair! I feel overall overpriced for the country.

8/10 Good

Bryan, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the sun
Only complaint was that I couldn't get cider, minor inconvenience though. The staff were fantastic and some of the friendliest people I have ever met. We will definitely be returning here.

8/10 Good

Vivien

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2023
Response from Nadun / Front office on Jun 11, 2023
Dear Vivien,Greetings from Dickwella Resort & Spa!Thank you for rating us with 4marks out of 5 marks..Thanks again for spending your valuable time to rating us on Expedia.We certainly look forward to welcoming back you & your family at Dickwella Resort & Spa.Best Regards,Nadun.

6/10 Okay

Валерий

Disliked: Room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel, schone kamers met mooie badkamer. Echter wel hele donkere kamers en een hard bed wat bij elke beweging piept en kraakt.
Stayed 2 nights in Sep 2019

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Заселение супер приветственный сок и фрукты в номере бонус бесплатный обед номера очень хорошие разнообразие блюд для 5ки мало территория не большая и бассейн не для 5ки твердая 4
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Hotel piacevole, personale gentile. La posizione è buona.
Stayed 14 nights in Apr 2018

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAPPORT QUALITE/PRIX A AMELIORER
L'hôtel n'est pas à la hauteur d'un 5 étoiles notamment sur le service et sur la nourriture. Sinon bien situé et chambres confortables.

8/10 Good

jose, Navarra

Liked: Cleanliness, staff & service
Lugar privilegiado en primera línea de 2 playas
La situación fantástica, el resort todo perfecto, instalaciones, restaurante, cafetería, piscina... Lo único negativo los colchones de muelles y hundidos....
Stayed 2 nights in Jan 2018

8/10 Good

Kevin Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall average.
The food was not that good. You have to pay for wifi in the rooms The television was very bad - the picture was noisy and had very bad disturbance The pool was nice Service was alright Beach was okay - rough water

8/10 Good

Perry, Pfalz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Resort, direkt am Strand
Sehr schönes Resort, sehr gepflegt, mit freunlichem, hilfsbereitem Personal. Besonders zu erwähnen ist die Hilfsbereitschaft des Frontdeskmanagers, als bei der Abreise, die Batterie meines Mietwagens streikte. Leckeres Essen, insbesondere die Currys. Allerdings war der im Ganzen zubereitete Fisch, jedesmal sehr trocken und fad. Für eine singalesische Küche, konnten auch hervorragende Pizzen im Holzkohleofen zubereitet werden. Insbesondere beim Dinner, spektakulärer Blick von der Veranda auf die wilde Brandung.

8/10 Good

Markus, Schweiz

Liked: Cleanliness, staff & service, room comfort
das Resort war nur sehr schwach ausgelastet; man hätte uns also ein besseres Zimmer geben können, hat es aber nicht getan; die Aussicht von unserem Zimmer war relativ schwach; die Preise in der Bar (Capucino etc.) sind eindeutig zu hoch; die Lage des Resorts ist grossartig; die Umgebung eher schwierig; das Essen ist gut und die Aussicht dabei super!

8/10 Good

Hrvoje, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed for 1 night in this very comfortable accomodation. The position of hotel is on small penninsula with great environment-beach. Hotel has also nice swimming pool.Rooms are big-actually there are bungallows with room, kitchen and bathroom facility. The breakfast was also very good, variety and size of food.

8/10 Good

Susanne, Umeå

Liked: Cleanliness, room comfort
Underbart oexploaterat område kring hotellet
Vi bodde 5 nätter här i februari. Vi upplevde att det var låg beläggning och det var därför lugnt och skönt. Ett underbart läge med fantastiska stränder där man kunde vara helt ensam. Det enda som vi var missnöjda med var servicen på restaurangen. Vi fick alltid vänta ca 1 timme på maten trots att det var låg beläggning. En gång beställde vi 4 likadana pizzor men efter en timme kom det två första pizzorna, efter ytterligare en kvart kom den tredje pizzan och efter ytterligare en kvart kom den sista pizzan. Alla pizzor hade olika fyllningar trots att vi beställt samma... Inte någon gång fick vi maten samtidigt. Vi valde istället att äta flera middagar på en av restaurangerna som låg på stranden. Där fick vi jättegod mat o bra service.

8/10 Good

Nikolay, Москва

Liked: Property conditions & facilities, room comfort
Красивейшее место! Неудачный менеджмент! ...
Всем привет! Итак отель, в целом территория отличная, замечательный тихий курорт, дорога от аэропорта дальняя, но лично я люблю ездить на авто, так что доя меня это не было проблемой!) номера лучше брать в корпусах ближе к пляжу и лучше 2 этаж! Будьте готовы к соседству милых борундуков, иногда ворон, муравьи в основном мирные....) уборка каждый день, качество стирки полотенец и белья на троечку. Отель построен в 1981, они латают его конечно, но возраст и не умелый менеджмент не дают заработать этому месту и засверкать в полной мере. Увы и ах качество кухни тоже оставляет желать лучшего, они вроде стараются, но получается плохо. Но рядом с отелем есть альтернативы и по-проще и для гурманов. Отель для тихого и спокойного отдыха, но по вашему желанию организуют все что угодно, как говорится любой каприз за ваши деньги;).... Если вам важен гламур, то вам не сюда! но если вы любите неспешные прогулки по малолюдному пляжу, уединенность, наличие в пешей доступности пляжа для рассвета и пляжа для заката... Вам сюда! Местоположение отличное!... От spa - одно название!(