Exterior

Reviews of Holiday Inn Express & Suites Bradley Airport, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1010 reviews" "
Rating 8 - Good. 228 out of 1010 reviews" "
Rating 6 - Okay. 76 out of 1010 reviews" "
Rating 4 - Poor. 27 out of 1010 reviews" "
Rating 2 - Terrible. 35 out of 1010 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

susan

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Tamar, Hamden

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant clean airport hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, facility was extraordinary, wonderful soft bed, soft pillows, comfortable environment, as well as cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jacina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean staff was friendly and courteous. Would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, shuttle prompt, staff friendly and helpful,
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie J

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Airport hotel and shuttle did not show for scheduled pickup and when it came 15 minutes late the driver was rude and the shuttle was overbooked with people standing. We made our flight as they were closing the door!
Stayed 1 night in Mar 2024

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip so we could go to the airport really early in the morning. Checkin process was smooth and our shuttle driver was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Marie, Lehigh Acres

The room was not clean
Stayed 1 night in Mar 2024

10/10 Excellent

Wilmea

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well kept. The staff was outstanding.
Stayed 2 nights in Feb 2024

10/10 Excellent

alice

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Property conditions & facilities
It was good!
Stayed 2 nights in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Always stay before traveling
Stayed 1 night in Feb 2024

6/10 Okay

Javier

Travelled with partner
The cleaninh staff in morning had no consideration for people still sleeping at 8 am
Stayed 1 night in Feb 2024

10/10 Excellent

Marna

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Hana

Liked: Cleanliness, staff & service
Stayed here for convenient location near airport. Arrived at 10:15 pm was gone by 5:30 am so not much to say about the property. Room was a bit dated and bathroom needs refreshing. But fine for what it was. Inexpensive and close to airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Shawn

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff was very kind and service oriented. The breakfast was very good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Kailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you want to stay a night before a flight. Easy parking, clean rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Reeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean
Stayed 1 night in Feb 2024

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was assigned for check in had not be clean. Dirty linens dirty towels room was a wreck and took about 30 min to get assigned another room. Terrible staff not helpful at all
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the staff were very friendly. I brought 4 grandchildren for the night to swim and let my daughters enjoy a night out. Breakfast was amazing, definitely would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice front desk person
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Amenities
This facility exceeds our expectations. The front desk person Pad was excellent. He’s amazing with a very welcoming attitude, very accommodating , friendly, full of good energy, professional, & treated us with courtesy. He even had a great deal parking our vehicle in their lot. The shuttle driver was outstanding. We highly recommend this place to those who love cleanliness, tidiness & perfection. The reception area smells fresh & clean, it’s presentable & very organized. The room is excellent, beddings smell fresh & clean. Everything is immaculate. Very well managed, congratulations
Stayed 1 night in Feb 2024

8/10 Good

Anna

Stayed 1 night in Feb 2024

10/10 Excellent

Melissa, Pillager

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2024

10/10 Excellent

Josh

Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Stayed 1 night in Jan 2024

6/10 Okay

Malini

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The night staff at the front desk went on like he was doing me a favor. The safe in the room was not working and the sink was leaking from under. The room was changed the next day when I made a complain to the day staff. I left a request for wake up call Did not get.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Shontez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
convenient for airport. Room was clean and updated.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Uday Kishore, Union City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay for an overnight while flying out of Bradley Airport. Shuttle was helpful...a bit confusing as the shuttle is not identified as Holiday Inn Express. It's a shuttle for LAX Parking...but once they get there you should ask if they are for Holiday inn.
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Stayed 1 night in Jan 2024

10/10 Excellent

Radu, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more or less than what was expected.
Stayed 1 night in Jan 2024

6/10 Okay

Randy

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport. Check in quick and service friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

David Vander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an easy hotel to use when flying out of Bradley.
Stayed 1 night in Jan 2024

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023

8/10 Good

Jeanmarie

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Travelled with family
Some things were pretty worn
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, clean, and friendly
It workwd well as a quick stop the night before our flight out.
Stayed 1 night in Dec 2023