Ratings based on 569 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jul-2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Jul-2019
5 out of 5
by A verified traveller

Posted 12-Jun-2019
Very clean room. The beds were comfy and the hotel was close to many restaurants.
4 out of 5
by A verified traveller

Posted 25-May-2019
Most of the service was excellent. The morning check person was hesitant when we asked for a grab n go breakfast - sort of reprimands is for not eating the continental offering... I thought that we got to decide that! Otherwise the place was great.
4 out of 5
by A verified traveller from Houston

Posted 1-May-2019
Would Have liked transportation to and from the airport.
4 out of 5
by A verified traveller from Grants Pass, us

Posted 29-Apr-2019
The only thing I had an issue with is the paint on the sheer curtains. They may also be renovating some of the rooms because I noticed our balcony's floor has glue still on it.
5 out of 5
by A verified traveller

Nice surprise

Posted 17-Apr-2019 on Hotels
Having stayed many times at the BW Grand Manor, we were pleasantly surprised at all the new renovations and upgrades that have been done since we were there last. Even the breakfast was totally improved with fresh scrambled eggs and sausages, etc. We will certainly stay there again.
5 out of 5
by A verified traveller

Best Western Grand Manor Inn

Posted 9-Apr-2019 on Hotels
All the staff here are very friendly and helpful. This is the best hotel I have stayed in during my trips to Springfield.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 1-Apr-2019 on Orbitz
4 out of 5
by A verified traveller from Watsonville, CA

Posted 31-Mar-2019
Close to restaurants. The handicap room was not very handicap accessible as far as bathroom and shower. Shampoo and soap had to be placed on floor while showering and with a bad back hard to bend over.