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Reviews of B+B Hotel Sonnenmatte Near Badeparadies

B+B Hotel Sonnenmatte Near Badeparadies
Spriegelsbach 8, Titisee-Neustadt, BW

Reviews

6.2
Rating 10 - Excellent. 41 out of 359 reviews" "
Rating 8 - Good. 105 out of 359 reviews" "
Rating 6 - Okay. 105 out of 359 reviews" "
Rating 4 - Poor. 51 out of 359 reviews" "
Rating 2 - Terrible. 57 out of 359 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely setting in a traditional Black Forest house.
Stayed 1 night in Aug 2023
Response from sob on Sep 16, 2023
Danke top

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and spacious room
We stayed in a very spacious family room, which was very clean. The staff on both arrival and departure was very nice and helpful and the inexpensive breakfast was plentiful. It seems like little money has been invested in the hotel over the last 30 years, but as mentioned before, which was also reflected in the price for our stay. The main think for us was that the place was clean and the staff nice - and that was definitely the case.
Stayed 1 night in Jul 2020
Response from sob on Jul 17, 2020
Danke

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to a lot!
We’ve stayed here twice, close to many local attractions and inexpensive.
Stayed 2 nights in Feb 2020
Response from sob on Jul 17, 2020
Dankeschön

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I diliked so much. Worst Hotel my wife and i have ever stayed at in 6 years.
Stayed 1 night in Oct 2019
Response from sob on Oct 20, 2019
Schade tut uns leid

10/10 Excellent

CHIEW SIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Overall is good to me, but no wifi access in room
Stayed 2 nights in Oct 2019
Response from sob on Oct 13, 2019
Danke freut uns wir aRBEITEN WEITER AN VERBESSERUNGEN

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Quaint and friendly
This simple old fashioned place might be overlooked by some folk but we thought it was the best night, so far, in a fort night of travelling.
Stayed 1 night in Jun 2019
Response from sob on Jun 29, 2019
Danke

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from SOB on Feb 6, 2019
Danke

6/10 Okay

Moath

Disliked: Cleanliness, room comfort
Below average
It was below average!
Stayed 1 night in Oct 2018
Response from Burgard on Nov 3, 2018
Hallo Grüße und schade wir versuchen immer über dem Durchschnitt zu sein und arbeiten daran Tut uns leid

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The hotel was about two miles out of town and hard to communicate with until around 5pm as the desk is not manned all the time; additionally, there was no facility for making tea in the rooms. The breakfast, however, was plentiful, the rooms clean and comfortable and the receptionist went out of her way to give us a lift into town!
Stayed 1 night in Oct 2018
Response from Burgard on Oct 30, 2018
Danke

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap but not cheerfull
I have stayed in scores of hotels in my life and this one is possibly the worst. Reception was open only from 5pm until 8pm, which was okay for me but I felt sorry for the family who arrived at 8.30. Unfortunately, the reception area was also the bar, and the landlady asked me quite sternly to leave as soon as I bought my second beer at 8.00. I have never felt so unwelcome in a hotel. There is wifi, but I couldn't get any signal in my room so I ended up sitting next to the vending machine in the lounge area to get signal. The building looks pretty from a distance, but is actually in quite a dilapidated condition. My room wasn't too bad but the corridor smelt strongly of mould. When I tried to have a shower, the water pressure shot the shower head off the pipe, so I had to improvise a shower with a horizontal jet of water. To make the experience even worse, I had to dry myself down with just a pair of small hand towels. Not good enough!
Stayed 1 night in Sep 2018
Response from Hans Georg on Sep 26, 2018
Hallo Grüße so war das aber nicht. Sie wussten wir schließen um 20 Uhr und haben erst nach 20 Uhr ihr Bier bestellt worauf hin unsere Mitarbeiterin sie gebeten hat doch damit in den Wintergarten zu gehen. Die Familie die ihnen hier so leid tut hatte keine Probleme mit unserem Night Check in. Wifi ist verfügbar in den öffentlichen Räumen. Badetücher können sie für 10€ Kaution an der Rezeption bekommen danken sie den Gästen die unsere Badetücher mit ins badeparadis nehme und nie wieder mit bringen..

6/10 Okay

Lawrence

Liked: Room comfort
Disliked: Staff & service
Nice enough for the price but not very friendly
The initial response to the staff was very poor. The room was ready but I was forced to sit and wait for 25 minutes until 5 p.m. until I was allowed to check in. I was traveling with friends who were also unhappy with the attitude and unhelpful behavior of the staff and general conditions in their room. The television didn't work and neither did the heat in either room despite the cold rainy weather. Having said that, my room was large and roomy with a nice clean bathroom and a balcony with a nice view. The breakfast was reasonably priced and had a good variety. The hotel is a short drive to the lake and town of Titisee.
Response from fritz mayer on May 6, 2018
Danke Check in 17 Uhr

2/10 Terrible

Dan, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Black Forest cheapy
I guess you get what you pay for. Nothing special about this place.
Stayed 1 night in Sep 2017
Response from hansi on Nov 3, 2017
oooohhhhhh Schade tut uns sehr leid das es nicht gefiel das nächste mal können sie gerne uns kontaktieren

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Nice haunted hotel in the middle of nowhere
It was our stay in the way home from Switzerland. Pro: price! After hours check-in was easy. I didn't have breakfast, but it was offered at a low price. Beautiful countryside view from out room, quiet, parking, pool Cons: could use an upgrade in the room. Better pillows. Besides being 99% sure it was probably haunted, not bad overall.
Stayed 1 night in Jun 2017

8/10 Good

John, Lancaster UK

Liked: Cleanliness, staff & service, room comfort
A nice find
An overnight stay on our way through the Black Forest to a camping holiday in Switzerland. We wanted an easy place to spend the night and this was a great place for that. Very friendly and efficient attention. Good access for our dog. Good plentiful breakfast with excellent coffee. Lovely local walks. Free parking. Simple but adequate room with lovely view. Other rooms have balconies! Would make a good base for visiting the area.

8/10 Good

Verified traveller

Liked: Staff & service
as good a stay as always

8/10 Good

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
Room not very clean, no warm water and breakfast very poor

8/10 Good

Diane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location OK
Hotel was ok a number of kms out of Titisee but bus service nearby was very good so this was no problem. Enjoyed our breakfast , views were very nice of the surrounding countryside. Enjoyed our stay.

4/10 Poor

Lui, Hk

Disliked: Staff & service, property conditions & facilities, room comfort
Just a room for shelter
Some furniture and fixtures should be renewed. Wifi should not be disconnected in midnight.

8/10 Good

Kathy, Taiwan

Liked: Cleanliness, staff & service, room comfort
A good place to stay if you have a car…
This is a good experiece to stay here. The room is clean and hosts are kind(include the lovely 2-year-old baby girl). But it located a bit far from train station also Titisee. There's also something I don't really pleased… which is I can only use WIFI in the lobby(restaurant) instead of in my room… but it seems I'm the exception for some reason…

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Juan, NYC

Liked: Cleanliness, staff & service
Cozy family hotel in the Black Forest
Great location. 5 min drive to downtown Tittisee. Several restaurants and shopping options. 10 min drive to Feldberg Ski resort. Family owned place with free parking, breakfast and wifi.

2/10 Terrible

Uschi, Illinois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained.
This hotel experience was worse than disappointing. Rickety. Very rundown. Poor workmanship, and poorly maintained. Cheap, cheap quality. The top floor of the hotel shook when we walked on the plastic laminate flooring that was split in places. The shower curtains were 12" too long. Shower was flimsy. Toilet seats not secure and some of them had cracks. 3 lightbulbs in one room were burnt out. TV with a long extension chord were plugged into a power strip, along with all the lamps. Owner not friendly, nor helpful. We had loved the old inns, hotels, and castles we stayed in during our trip. All of them were charming and well-done, except this one. Overall, this was not a good experience, and I would never stay here again, or recommend it to anyone. We couldn't wait to leave. The crowning touch? Because of a booking glitch, the four rooms I booked turned into 7, all of which I had to pay for, (including breakfast and guest taxes), even though we hadn't used them, nor were given access to them. I paid more for one poor quality room here, than I did for the beautiful rooms we had in the Heidelburg Marriott. This was a terrible place to stay.

10/10 Excellent

Brendan keirle, germany

Liked: Staff & service, room comfort
Excellent as always.. look forward to being back in the black forest again and staying at this lovelyplace with extremely reasonable rates

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
We pre paid for this accommodation. On arrival, there was no one to receive us, just a set of keys and a note left on table. Departure was the same. Didn't see a member of staff the whole time we were there. Thankfully, a neighbour hotel fed us in the evening and breakfast. Very disappointing.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Dump!
This guest house was a dump. There were two families of four in our group. We each had young children and reserved rooms for 4 people. Upon arriving, they were only able to accomodate 4 in a room for one family. The other family was split into two rooms...this was not what was reserved. The hotel was run down and one of the rooms' walls were covered in styrofoam paneling. Our room, on the top floor had a broken window so we were freezing. The hotel staff was not helpful at all. Really dissapointing!!

6/10 Okay

GS1200

Disliked: Cleanliness, property conditions & facilities, room comfort
A resort hotel for the mass market
Very average. Just think of it as a bed for the night. Meals are of self service buffet style. Good quiet position off main road.

4/10 Poor

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out on its own.
The hotel is tired. The family room we were in was in the roof and very hot and stuffy. If you opened the windows you incurred the noise of the cars passing on the road nearby. The beds were all uncomfortable, the pillows deflated into nothing so no one was able to get to sleep. Dinner was a buffet style which did not look appetizing so we ate out. Having said all that, the surrounding countryside was beautiful green fields and trees in the distance plus idyllic picture postcard houses and buildings.

2/10 Terrible

O.U. Mom, Lima, OH, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else.
Room smelled of cow manure when we arrived. Floor was dirty, cobwebs on the ceiling, broken toilet seat, spray nozzle in bathtub sprayed in all directions (no shower). Check in process and all subsequent staff interactions were unfriendly. For 3.90 Euro, breakfast consisted of rolls in a plastic tote and canned fruit cocktail.

2/10 Terrible

william dinnes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of my bookings of six different hotels (nine nights) through Hotels.com on this recent vacation this place was-by far- the worst. Arrive Sunday-place closed Sun/Mon. Self check in to dirty basement room in need of maintenance everywhere. Had I not prepaid this dump I would not have spent the night there. This was in the middle of a national holiday so there were no rooms available anywhere else or I would have availed myself of one of them even though I had prepaid .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setting
This is kind of a mam and pap family run hotel. Its nicely located in reference to Titsee, Feldberg and the clock museum in Fuchtenberg. Nice country setting with a nice view and easy to park there. Hotel staff was excellent. Only problem was yeah the water in the shower doesnt stay warm long.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water for a shower / Cold room
Just stayed for one night in the hotel after skiing. My room was cold and I there was no hot water in the bathroom. The manager told me that there was no hot water because of the capacity of the heater, the hotel was full and the heater didn't attend so many people. The manager was unpolite and told me that I have to complain to Hotels.com. No sense.

6/10 Okay

Siu, Geneva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We were a group of 18 persons including kids and stayed in the hotel in early December 2012. Price and availability of many rooms to accommodate our group are the main considerations for choosing this hotel. We had read previous comments before booking the hotel, but found that the hotel is quite satisfactory. It is a bit old, but the rooms are generally spacious and ok, and it is not far from Titisee. The minus are that the hot water for shower is limited, so those staying in a triple room or some in the double room did not have enough hot water for shower in the evening. There was no or very weak heating in the room, but we just managed to keep warm with the quilts. One group member complained that there was dripping sound for the taps at night, though that was a small problem. A lot of people stayed in the hotel despite some negative comments.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gasthaus Sonnenmatte
Lovely surroundings in the midst of Germany's Black Forest. Peaceful environment and breathtaking views! Very conveniently located if visiting Titisee-Neustadt. Only downsides: breakfast was very average and staff not particularly helpful. Excellent value for money nonetheless with wifi access in the room!

6/10 Okay

mikielmundo, tel aviv

Liked: Cleanliness
good hospitality
very good location.worth the price.very good hospitality michael

4/10 Poor

boaz, israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad
I'm really sad that I didn't read other people opinion about this hotel. everything is very old,dirty and not comfortable. most of the furniture are broken, beds are noisy. the behavment of the mannager in charge was very bad. He charged us 2 yoro for local tax for children instead 0.8 yoro. they didn't put in the rooms wat they wrote in your list. we'll never come back to this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
One stop on the Germany Clock Road
Charming little place. Reminded me of dairy farmland in Pennsylvania! The linens, curtains, etc were old and worn but the hotel rooms were clean and comfortable with lovely balconies.

2/10 Terrible

Ana, Fort Lauderdale, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience in Germany
The owners seemed bother with our presence, don't tend to feel discriminated or intimidated easily, but this people did a great job. If you are American please don't bother to stay here, they threat you like crap, and don't you dare to ask a question they are as rude as can be. My question is why is this place on Expedia, they should not advertise this property. If you are not sure about this property, don't hesitate to contact me.

4/10 Poor

Ivonne, Tegucigalpa

Disliked: Staff & service, property conditions & facilities, room comfort
It's not an Hotel!!!!
It should be not having the classification of an Hotel, on the day of arriving nobody was there, reception was closed as well as the restaurant. We had to ask arround to find our room key. Not until the next morning we found somebody to give us a guestcard which brings you with the free bus to different places in the neighbourhood. The so-called free internet connection in the lobby didn't functioned. The bottom of the swimming pool was dirty. People were extremely not servant, nobody spoke another language then German. In the room there wasn't even a little soap to use to wash your hands and of course nothing like shampoo or anything else and the towels were old. It was not a nice experience at all, although the surroundings were beautiful, but it would be better to find a real hotel in the neighbourhood.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Foster, Washington, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Happy
Very happy and satisfied with overall experience. Hotel was clean and rooms comfortable. Meals all OK with all you can eat buffets for breakfast and evening meal. A good mix of hot and cold food in the evening, though puddings were a little disappointing. Staff could not have been nicer or friendlier. Wfi always worked OK, used it to check out weather, local attractions and directions and routes.

6/10 Okay

Verified traveller

Liked: Cleanliness
the room its in basement no internet like the promised in general not comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Hotel Sonnenmatte in Titisee
Hotel is not within walking distance of Titisee. Breakfast was mediocre. We asked for a towel for our third person, but never heard back from the staff. Third bed was not made up upon arrival, and we had to ask for a blanket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and off the main street
Hotel was a typical german gasthaus with resteraunt. The food was very good and the room was very nice. An exceptional value for the price. The owners go out of their way to assist you. We will return sometime soon.

4/10 Poor

Nicholas, World Traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and Outdated.
The hotel was old and needed some serious updating. There was a small television in the room which did not work. There was an old alarm clock from the 70's, which did not work. There was not a telephone in the room. The walls were very thin and we heard drunk people coming up the stairs and banging on the doors all night long. The toilet in the room constantly dripped water. The linen in the room smelled bad. The hotel was cheap and the location wasn't too bad. I would not recommend this hotel nor would I stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gasthaus Sonnenmatte-Romantic Black Forest Heart
Lovely hotel in a beautiful location just outside Titisee. Staff are very friendly and helpful. Would fully recommend this hotel to anyone wanting to stay in this area.

2/10 Terrible

Chrissy, Germany

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Service
At first it looked ok. We Got there and tried to find somewhere to Check in, well there was nobody around. But on the table in there outside (covered) dining area, was a piece of paper with a name on it (similiar to mine but spelled way off) so i wasn't sure if it was ours or not, with a key and a note saying our room and when breakfast was. So we continued to look for somewhere to check in, it took about 45 minutes before someone came to welcome us, and i asked if that room with the wrong name was ours, he said ya ya, i said its not spelled right are you sure and he insisted it was ours (without checking our itinerary or anything). So we got in the room, and it was very clean and what not, we had one towel and three bathroom floor mats? It says they have cable, yeah no cable, there was 1 channel that came in occasionaly same with the internet, it didn't connect either. We had booked 2 nights, but because we were so dissastisfied the first night, we didn't bother staying the second night. I really wouldn't recommend this place to anyone.

10/10 Excellent

Justin, Kaiserslautern, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for Snowboarders!
The hotel was as expected, and even better. A nice small, family owned/oriented Bed & Breakfast sort of place. Lodged not to far from town. Perfect for those who are in town to Snowboard like I was. The hotel even provides a weekend bus pass into Feldberg and Tittisee. Free breakfast included with the price of the hotel, and a decent restaurant that is open pretty late. Serves tradition German food. The beds were probably the softest I have ever laid in, in my life. Very satisfied, especially for the cheap price!!!!!!