Southeast Region Vacation Packages

Excellent location, good service, the room was not as good as I expected for the price I paid

The location of this hotel is fantastic, especially during Carnival. It made getting around very convenient and added so much to the overall experience. What truly makes this place stand out, however, is the staff. Every interaction I had was positive. The woman at the front desk was incredibly helpful and kind she seamlessly assisted me in switching rooms and even helped me secure a last-minute ticket to the Sambadrome, which I truly appreciated. Another front desk staff member (The Black Man) went out of his way to help me find transportation to the Sambadrome when it was extremely difficult to get a taxi and multiple Uber requests were unsuccessful. When it was time to leave, a staff member (A Young Black Man) kindly carried my bags out to the taxi on my way to the airport. The team’s professionalism and willingness to help are what make this hotel deserving of five stars in terms of service. I did pay a significantly increased rate about double the usual price due to Carnival, as the hotel is advertised as five-star. Unfortunately, the property itself did not meet five-star standards. My initial room, which I understand may have been assigned due to high occupancy, was not very clean and had issues with mosquitoes and dead roaches. It felt like a room that isn’t used often. After switching, my new room was an improvement, but still did not quite meet five-star expectations. The facilities fell short of a five-star experience, the staff and location would bring me back.

The pool needs some serious love, daily cleaning and new water! As does the outdoor furniture and space. The staff from the front door to cafeteria to cleaning lady were all extremely nice and helpful. Area is fantastic! Thanks for a fabulous vacation!

A dream stay for our family of four and such a steal! This property was truly a dream come true for our family of four two adults and two young girls. The space was spotless, beautifully arranged, and incredibly comfortable. The beds were cozy and gave us great rest after long days out. The amenities were outstanding: from the spacious layout to the stunning views and peaceful atmosphere. Even though we don’t speak Portuguese, the staff was exceptionally kind and helpful. We felt welcome, safe, and taken care of the entire time it was an absolute honor to stay here. There were great food options around, and we appreciated the local tips. And the price? Let me tell you a total bargain for the quality and experience. We would love to return and recommend it 100% to anyone traveling with kids or looking for comfort, beauty, and value.

Yes the room very clean sweet view off copacabana.... staff very kind and also speak English 10/10