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Reviews of Rodeway Inn South of Boston

2 out of 5
Rodeway Inn South of Boston
1005 Belmont Street, 5, Brockton, MA

Reviews

5.4
Rating 10 - Excellent. 25 out of 253 reviews" "
Rating 8 - Good. 47 out of 253 reviews" "
Rating 6 - Okay. 55 out of 253 reviews" "
Rating 4 - Poor. 56 out of 253 reviews" "
Rating 2 - Terrible. 70 out of 253 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. They didn't want to provide new towels daily. No one cleaned my room and I was there for 4 days. Leaky ceilings. Drug addicts walking halls. Smelled of marijuana. And the hot clerk tried to charge my debit card 3 times for $150, $100, $50 and it was because I dirtied a towel.
Stayed 2 nights in May 2020
Response from GM on Jun 4, 2020
Dear Guest, Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice i had good experience with my kidz and my husband
Stayed 1 night in May 2020
Response from GM on Jun 4, 2020
Dear Guest, Thank you for your feedback.

8/10 Good

Darrell

Stayed 1 night in May 2020
Response from GM on May 29, 2020
Dear Guest, thank you for your feedback. We’re looking forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from GM on Mar 30, 2020
Thank you.

2/10 Terrible

Daniel, Brockton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to get my money back it was terrible I didn't even stay there left Iold on I'm at home now somebody help me
Stayed 1 night in Jan 2020
Response from GM on Feb 4, 2020
Dear Guest, Thank you for your feedback !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a mess ,they poor in every level . My wife gets bite by bed bugs . I am busy now l will talk about that later.
Stayed 2 nights in Dec 2019
Response from GM on Dec 15, 2019
We apologize for any inconvenience you had during your stay.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019
Response from GM on Dec 4, 2019
Thank you for your feedback.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of mildew, dirty towels, and the fallen ceiling tiles.
Stayed 2 nights in Nov 2019
Response from GM on Nov 29, 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from GM on Nov 29, 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience , it’s a nice place , clean and more
Stayed 3 nights in Nov 2019
Response from GM on Nov 29, 2019
Thank you

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room felt extremely humid even after having the A/C running all night we still woke up to a hot room. It also reeked of cigarette smoke even though the room is a so cald non smoking room wven the hallway and lobby reeked
Stayed 1 night in Oct 2019
Response from GM on Oct 29, 2019
Sorry for all the inconvenience.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was enjoyable
Stayed 1 night in Oct 2019
Response from GM on Oct 20, 2019
Dear Guest, thank you for your feedback.

4/10 Poor

dayse

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was not clean at all .the break fast was old poor quality. Have flys on food.
Stayed 4 nights in Oct 2019
Response from GM on Oct 20, 2019
Dear Guest, thank you for your feedback.

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from GM on Oct 20, 2019
Dear Guest, thank you for your feedback.

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient but shabby
Rodeway Inn was convenient for us on a family visit. However, it is somewhat shabby, and it’s continental breakfast leaves a lot to be desired. The front desk clerk was very nice.
Stayed 2 nights in Oct 2019
Response from GM on Oct 20, 2019
Dear Guest, thank you for your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from GM on Oct 4, 2019
Dear Guest, Thank you for your feedback. We are looking forward to see you again :)

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from GM on Sep 25, 2019
Dear Guest, Thank you for your feedback. We hoping to see you again :)

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was well past it's prime with water marks in the ceiling tiles, extra equipment out in the open, old smell...
Stayed 2 nights in Sep 2019
Response from GM on Sep 10, 2019
Dear Guest, We will address this issue directly with our staff, We apologize for any inconvenience during your stay. Thank you for staying with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from GM on Sep 9, 2019
Dear Guest, thank you for your feedback. We’re looking forward to see you again :)

6/10 Okay

Anabella, Baltimore, MD

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We arrive around 10pm and there was a staff member there to greet us. She was really nice. When we got to the room cards and we walked towards the room, the hallway lights were off. We got to the room and the walls looked like it has water damage and plaster every where. The computer desk chair wheel was broken and when we showered the water backed up in the tub. The bathroom sink was SO dirty and the towels had brown dirt stains on them. We had no choice but to stay the first night there. When we got on the bed, there was blonde hair in the bed. The window would not shut and we were on the first floor. We had already paid for three night but we decided to check out and go to Holiday Day Inn Express and take the loss. We completed disappointed and the room service staff did not seem to care when we mentioned how dirty the room was. I recommend spending the extra few dollars for another hotel.
Stayed 3 nights in Sep 2019
Response from GM on Sep 9, 2019
Dear Guest, We will address this directly with our staff. We apologize for any inconvenience. Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
I had an issue with the deodorant or carpet deodorizer that bothered my allergies.
Stayed 1 night in Aug 2019
Response from GM on Sep 4, 2019
Dear Guest, thank you for your feedback. we will address this issue directly with our staff, sorry for any inconvenience.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Hershkowitz
It was nice and it was brief I was in town for a concert
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Less than desirable.
It seemed like bare bones. There was a clothes hanging area in the room with no clothes hangers. There was nowhere to put your clothes in the bathroom except for the floor. Apparently there was a leak in the bathroom and the ceiling above the door had water stains and the ceiling was peeling about 2 feet. There were also little fruit flies in the room. One of the beds didn't have a fitted sheet. They used a flat sheet instead. When I went to breakfast the room adjacent to the breakfast area looked like they were using it as a dumping station with tables abs trash bags and such sitting in there in plain site.
Stayed 1 night in Aug 2019
Response from GM on Aug 21, 2019
Dear Guest, thank you for staying with us. We appreciate your feedback !

6/10 Okay

Verified traveller

Travelled with partner
For the price good place to lay your head after a long day at foxburro
Stayed 1 night in Aug 2019
Response from GM on Aug 19, 2019
Dear Guest, thank you for your feedback ! We’re looking forward to see you again :)

8/10 Good

Aja, Brockton, Mass

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the area and some of the places in the past I have stayed at this place is going through and over haul. The bathrooms are updated, new beds and looks like new carpet. There are some spots in the floor you can tell is rotted below the carpet because it dipped in, one spot I kept tripping). We had three rooms through our stay because there was 5 of us and they had the same thing in there rooms. There is no cable and the TV is just basically snow. But it was clean, smelled cleaned and the staff was nice. Oh ya...they don have full size pillows! Lol.
Stayed 1 night in Aug 2019
Response from GM on Aug 19, 2019
Dear Guest, thank you for your feedback ! We’re looking forward to see you soon :)

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019
Response from GM on Aug 15, 2019
Dear Guest, Thank you for your feedback, we are looking forward to see you again :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was very basic. The property itself looks run down.
Stayed 1 night in Aug 2019
Response from GM on Aug 15, 2019
Dear Guest, Thank you for your feedback, we are looking forward to see you again :)

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good &cheap
This place is convenient and cheap... get what you pay for!!! I like that nobody bothers you and everybody minds their business... only down fall I do not like is they hold a $100 for security and you get it back if no damage is done
Stayed 1 night in Jul 2019
Response from GM on Aug 8, 2019
Dear Guest, thank you for your feedback, we are looking forward to see you again :)

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
4 night stay
Was a place to sleep. Room was relatively clean. Looks like they're in the process of upgrading the facility. Can hear street noise through the window but the room unit worked well. It's close to the highway.
Stayed 4 nights in Jul 2019
Response from GM on Aug 5, 2019
Dear Guest, Thank you for your feedback, we're hoping to see you again. Thank you :)

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from GM on Aug 5, 2019
Dear Guest, thank you for your feedback, we're looking forward to see you soon :)

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The place is past its prime. The “Free breakfast” I a minimum effort.
Stayed 1 night in Jul 2019
Response from GM on Jul 26, 2019
Dear Guest, thank you for your feedback. We’ll use your feedback to accommodate our future guests better. We’re looking forward to see you again:)

2/10 Terrible

Lori, Brockton

Travelled with family
Disliked: Cleanliness
Pillows were terrible. Noise all night long from floors above. Non-paying guests come in at night, raid (sparse) breakfast. Not enough left for paid guests. Terrible hotel. Don't waste your money.
Stayed 1 night in Jul 2019
Response from GM on Jul 20, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
No comments to offer. But thanks for the opportunity to comment today and always.
Stayed 2 nights in Jul 2019
Response from GM on Jul 20, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from GM on Jul 20, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from GM on Jul 11, 2019
Dear Guest, Thank you for your feedback. We’re looking forward to see you again :)

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unsatisfied
The pillows are very small, I took pictures to prove it. My head fell off the pillow the entire night and I didn’t rest well
Stayed 1 night in Jul 2019
Response from GM on Jul 11, 2019
Dear Guest, Sorry for any inconvenience. We will use your feedback to accommodate our future guests better. Thank you :)

6/10 Okay

Dana

Liked: Cleanliness, room comfort
desk clerk was quick and efficient . Not much good to say otherwise. Just a place to flop a night. Wouldn't want to spend much more time there
Stayed 1 night in Jun 2019
Response from GM on Jul 5, 2019
Dear Guest, We are sorry for any inconvenience. we will use your feedback to accommodate our future guests better. Thank you.

10/10 Excellent

Zorano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no toilet paper in the bathrooms downstairs.
Stayed 1 night in Jun 2019
Response from GM on Jul 5, 2019
Sorry for the inconvenience, we will use your feedback for our future guests. Thank you.

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to New England
The only downside was that the commode had problems flusing
Stayed 2 nights in Jun 2019
Response from GM on Jun 10, 2019
Dear Guest, Thank you for your feedback, we'll hope to see you again.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad motel
Sticky floors, dead roaches still stuck on walls.
Stayed 1 night in Jun 2019
Response from GM on Jun 10, 2019
Dear Guest, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from GM on Jun 18, 2019
Dear Guest, Thank you for your feedback, we will try to improve and make changes in our service for our future guests. Hope to see you again !

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from GM on Jun 3, 2019
Thank you for your feedback, we hope that you will stay with us again.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Cheap/Easy Access to The XFinity Center...
First the bad; we had a non-smoking hotel room and there were cigarette burns on both bedspreads, there was hair in the sink upon arrival, 3 out of 6 small pillows had stains and food (or something???) on the cases, there wasn't a fitted bed sheet on either bed so we woke up to it completely bunched up beneath us and the fridge was barely cold. After coming back from our concert we had to drive around the building to find a parking spot and we noticed what appeared to be a either a drug deal going down or 2 guys soliciting a prostitute. Needless to say, we found a parking spot as far away as possible. Now the good; the beds were comfortable despite the lack of fitted sheet, the coffee at the continental breakfast was good, and the staff really were nice. To be completely honest, I've stayed at worse but for what looks like a decent neighborhood in the daylight I'd expect much better.
Stayed 1 night in May 2019
Response from GM on Jun 3, 2019
Thank you for your feedback, On behalf of our entire team, i would like to apologize for failing to exceed your expectations. We will use your feedback to make improvements to ensure we offer an exceptional experience for our guests in future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019
Response from GM on Jun 3, 2019
Thank you for your feedback, we hope to see you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 6 nights in May 2019
Response from GM on May 17, 2019
Dear Guest, We are sorry for the inconvenience caused to you. We will address this to our staff and try to avoid such situations in future.

4/10 Poor

Roscoe

Disliked: Staff & service
STAFF SUCKS
the staff here is the worst in the service industry
Stayed 1 night in May 2019
Response from GM on May 17, 2019
Dear Guest, We are sorry for the inconvenience caused to you. We will address this to our staff and try to avoid such situations in future.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from GM on May 17, 2019
Thank you for staying with us, We appreciate your business.

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and Obnoxious. Unwilling to negotiate simple issues.
Stayed 2 nights in Apr 2019
Response from Sam on Apr 20, 2019
Dear Guest, We are sorry for the inconvenience caused to you. We will address this to our staff and try to avoid such situations in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from GM on Apr 16, 2019
Thank you for staying with us, We appreciate your business.