This was set up as a treat for a friend: nice hotel, nice meal, pleasant room, NICE. But problems from the start. The double room was a Twin which required a long walk to reception to complain. It was eventually put right. We had to book a table upon arrival as we were told the restaurant was almost fully booked, but it was half empty when we ate. The service was poor. The food was especially disappointing with VERY small portions on the starters and the Main was a joke. It would have only half filled a side-plate with tiny chicken breast, two very small baby carrots, half a small mushroom and two bites of potato. The food tasted great but was VERY expensive for the small portions. Afterwards, coffee in the lounge was served after a VERY long wait by a surly lady who didn't smile. This is a not friendly hotel which seems to employ a lot of people with difficulty speaking understandable English.
Hotel room was very comfy lovely and clean and bed was big and comfy. However we were on the ground floor with rooms above us and every time someone walked up the stairs the stairs were so loud they almost vibrated the room obviously because of the way they were built in some way. Also the ceiling was so thin we were woken up by the guests upstairs walking or running around in their room until the early hours so didn't get much sleep! The hotel was lovely apart from this, very friendly staff and lovely breakfast.
Housed in a Grade I listed manor house, the New Place Hotel is situated in Southampton and boasts easy access from M3 and M27 …More
Room was comfortable and had everything I needed. The self service breakfast was excellent. Parking was a challenge as a previous reviewer had noted, but with a bit of creativity, you can safely leave your vehicle. There was a function below my room, with noise until midnight, but all quiet after that and I slept well. Thank you for an enjoyable experience.
The hotel is conveniently located just 10 minutes from the City Centre of Southampton with easy access to public …More
The hotel really is like a Manor and the rooms and health spa are very clean and nicely set out. We had a very relaxing stay and even though there was music at night (it was Saturday) the good wifi signal in the room, the heating and cleanliness made up for it. We were allowed to check out 2 hours later at no extra charge and the staff were very nice. Would definitely recommend for a weekend break to get away from any city noise and stress.
Traveller from London
Snuggly set in 12 acres of beautiful landscaped grounds and enveloped by peaceful surroundings, BEST WESTERN Chilworth Manor …More
The Mercure Dolphin is ideally located right in the centre of Southampton, which was great for me as I was attending a rock concert at 1865 club just a few minutes walk away. For anybody wanting easy, comfortable, basic accomodation in the centre, then I would definitely recommend this hotel. Unfortunately there are no leisure facilities here, just the restaurant and bar. Free wi-fi throughout, 24 hours reception. The room we had was a standard twin room which was very comfortable, teas and coffee was provided, only downside was that there was no fridge in the room to keep own food in and The Novotel not far away has fridges in the rooms (also part of Accor Hotels). The bathroom light was very dim and should've been brighter, but besides that the room was very quiet and the staff made my request for a quiet room at end of the corridor. If you don't want to spend almost £14 on breakfast in the hotel, there are so many cafes and restaurants close by who do a much cheaper and good breakfast and a Lidl budget supermarket just a stroll away. Buses to and from Southampton Central train station leave from just opposite the hotel. I would definitely choose to stay in this hotel again.
Set on a broad inlet, Southampton is the largest city in southern England and cruise capital of Northern Europe. Some of the world’s largest liners are based here and many more visit regularly. The centre is modern but retains several historic buildings, two excellent art galleries, two theatres, plus good eating, drinking and shopping. Ocean Village leisure complex at the marina features a new museum of aviation.