6/10 Okay
Hallie
Travelled with family, Business traveller
Mar 28, 2024
Liked: Cleanliness
Disliked: Staff & service
It was clean, but the bus schedule is God awful. I am going to save money at next year's conference booking closer. We originally booked because of the shuttle bus. They stopped doing buses 10 mins before we got to the airport on a cold rainy night after an Alcatraz tour. We waited 30 mins for a bus that never came. We had to pay $50 for an Uber and me and my dad caught a terrible cold from having to stand in the cold rain. Not to mention we also took a shuttle to the airport and the man driving apparently was late for his second job. He was about to dump us all at some random hotel. He said he would take us to the airport if we tipped him. Then the train was having issues so we ended up paying another $50 for Uber. If I could do it all over knowing what I know now, I would have never booked this hotel. The only reason it gets 3 stars is because the receptionist let me have a free hot cocoa while I was sick and shivering and he actually seemed to care.
Hallie
Stayed 4 nights in Mar 2024