Superior Cottage, 1 King Bed with Sofa bed, Ocean View

Reviews of Mayne Island Resort

3.5 out of 5
Mayne Island Resort
494 Arbutus Drive, Mayne Island, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 178 reviews" "
Rating 8 - Good. 63 out of 178 reviews" "
Rating 6 - Okay. 22 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Great experience, ! View from you bedroom straight to the ocean ! Tranquility at it finest
Stayed 1 night in Mar 2024

6/10 Okay

Denise

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Usually breakfast was provided between 8 and 10 but not this time and nowhere was open in town to get breakfast early enough so that was disappointing had I known I would have brought food
Stayed 2 nights in Dec 2023

4/10 Poor

kagal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
There were only 2-3 guests in the entire building so they wouldn’t serve breakfast. And when I asked for an upgrade to a bungalow (all of them Were empty cause Of the off season) for the last 2 nights of our stay, they wanted to charge an extra $500. I was willing to pay $200 extra for the upgraded experience but they wouldn’t budge. I just think if I was the owner, I’d take the extra $200 to make the guests happy. Especially if it was complete empty. All this to say, don’t rent out the smaller rooms, they’re not worth it.
Stayed 3 nights in Dec 2023

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, amenities
Older inn but great views. Restaurant ran out of a lot food and we had to take what was left.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Every room has a balcony with ocean view and a little hiking trail is nearby; pet friendly- great stay if you have a dog!
Stayed 3 nights in Sep 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location friendly staff
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Kate

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms in the building are shabby and awkward. For some reason the rough carpet felt damp. The room is very old and the bathroom needs an update. They are also above the restaurant where the music can be quiet loud. And with the door open all the cooking smells waft in.
Stayed 2 nights in Aug 2023

8/10 Good

Armenak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting! Very quiet!
Stayed 4 nights in Aug 2023
Response from Murray on Aug 18, 2023
We are so happy that you enjoyed your stay at Mayne Island Resort. Thank you for leaving a rating and comment.

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick getaway. This is our second time staying here, and both were positive experiences. It's a nice down-to-earth resort that doesn't cost a fortune. Really nice vibe, beautiful scenery, pleasant staff and a nice pub/bistro downstairs - also reasonably priced, so pretty self-contained.
Stayed 3 nights in Aug 2023
Response from Murray on Aug 18, 2023
Hello Scott, we are so glad to hear you enjoyed your stay at Mayne Island Resort. Thank you for sharing your kind words about staff. They do read the guest reviews and this means a lot to them when they are working so hard to keep up with the summer demand. We hope you can visit us again soon!

4/10 Poor

Rachel

Travelled with partner
Disliked: Amenities
Do not expect a resort. The rooms are fine but double check that you get what you pay for. Breakfast is basically toast or cereal and coffee. The pool is very small (indoors) and the ‘gym’ equipment looked like it’s rusting. At least they have electric vehicle chargers and the view is nice.
Stayed 3 nights in Jul 2023
Response from Murray on Aug 18, 2023
Hi Rachel, Thank you for sharing your feedback with us. We welcome and value all guest comments and appreciate the time it takes to provide balanced feedback about your stay at our property. We apologize that we did not meet your expectations on this visit and have shared this feedback with our team.

2/10 Terrible

kim

Stayed 3 nights in Jul 2023

8/10 Good

Rika

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Murray on Jul 2, 2023
Hi Rika, thank you for staying with us and hope you can recommend us to others Cheers

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view, very quiet environment
Stayed 2 nights in Jun 2023
Response from Murray - owner on Jul 2, 2023
Hello Roxanne, I am so glad you enjoyed your stay. We'd love to see you again sometime , and hopefully you will recommend to others. Thank you

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
I
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

CYNTHIA, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, we loved everything about the place. It was comfortable, quiet, and the view was outstanding. The food in the Bistro was awesome too! There is only one thing I would suggest you do, is to install a brighter light above at the sink, otherwise our room was cozy and we loved it. The people every where we went were so friendly. We will be back!

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are a little small but adequate. Friendly staff
Stayed 2 nights in Dec 2022

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We enjoyed the hot pool and the swiming pool. We did not like that there was not transportation available from the ferry to the property and the fact that during the days of our visit there were no dining facilities available. Both aspects should have been indicated at the time we made he reservation.
Stayed 2 nights in Dec 2022

10/10 Excellent

Amy S

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was peaceful and beautiful and Murray was amazing and so accommodating during the blizzard. Highly recommend

10/10 Excellent

Jaegan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were snowed in and they were very accommodating offering us a discounted rate to stay another night.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Staff is so friendly and accommodating. Rooms were clean and charming, beautiful view of the ocean. Pool and hot tub was awesome a quiet. Restaurant attached has great food and lovely view. 10/10 would recommend.
Stayed 2 nights in Dec 2022

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Darren

Stayed 2 nights in Oct 2022

8/10 Good

Padmini

Stayed 2 nights in Oct 2022

8/10 Good

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Resort was okay. Typically for places on the islands they indicate access to beaches. All of the beaches we say were gravel or rocky, ie no sand. Also very limited restaurants on Mayne Island. The Mayne Island Resorts restaurant saved the day. There serving very wonderful dinners.
Stayed 4 nights in Sep 2022

8/10 Good

Cindy

Stayed 2 nights in Sep 2022

6/10 Okay

George

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location of the property is very nice, but the room we had very small, the view was blocked by a roof of a shed, very noisy above the kitchen, when the kitchen crew cleaning up at night, you can hear everything. The staff were aware of these problems, we asked to change room, they refused. Staff were nice.
Stayed 2 nights in Sep 2022

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful island getaway
Beautiful location and view. Bed a bit soft and small for two tall people. Would go for king next time. Great walking trails and beach right next to resort. Staff friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is stunning. Our cottage was beautiful.
Stayed 2 nights in Apr 2022

2/10 Terrible

Volodymyr

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2022

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was in a beautiful setting with amazing staff! The food at the bistro was wonderful.
Stayed 3 nights in Mar 2022
Response from Murray on Apr 3, 2022
Thanks Roberta, hope you can come visit again soon.

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
While the resort itself is nice, the helpfulness of the staff let much to be desired. On the second night of our three night stay, my girlfriend and I were kept awake by a loud fan underneath our room, that would stop and start on ten second intervals. We tried calling the number at the desk if there are any after hours issues, but no one answered it. The next morning we asked the staff if we could have a different room. The lady we were talking to, did everything she could to talk us out of switching rooms, promising us that the fan would be turned off. Sure enough, it wasn't, and again we both had terrible night's sleeps, and unanswered calls to the after hours line. We won't be staying here again
Stayed 3 nights in Mar 2022
Response from Murray Rosengren owner on Apr 3, 2022
Hi Steve, that is just terrible, I am so sorry. I thought I had the problem solved but obviously not. It turns out the air conditioner on your deck needed repair. The after hours number is for my home phone right beside my bed so I don't know how I missed your call be obviously did. If you ever come out again I will make things right. Very sorry this happened and ruined your stay.

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and bright rooms. Loved the swimming pool. Gorgeous views. I would stay again. Linda
Stayed 2 nights in Mar 2022
Response from Murray on Apr 3, 2022
Thank you LInda, so glad you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not made aware that the spa facilities were closed prior to arrival which is the reason why we chose to go to this resort.
Stayed 2 nights in Mar 2022
Response from Murray on Apr 3, 2022
The Spa facilities such as the pool, steam room, hot tub etc. are open, but our spa practitioner is working from her home studio by appointment for now. She also has portable equipment and will do room massage, also by appointment.

10/10 Excellent

Dodie, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
No taxi or bus service.
Mayne Island has no taxi or bus service. There is a community bus operated by volunteers that has no regular schedule. If travelling by ferry as a walk on it is important to ensure that there is someone available to provide transportation to the resort. It is on the far side of the island from the ferry terminal. A good 45min to an hour walk.
Stayed 4 nights in Feb 2022

6/10 Okay

Heidi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Murray on Jan 24, 2022
Thanks Heidi, I hope you enjoyed your stay.

8/10 Good

Tegan, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful views all around and great friendly staff!
Stayed 2 nights in Nov 2021
Response from Murray on Dec 1, 2021
Thanks Tegan, much appreciated

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and spacious villa and patio
Stayed 3 nights in Nov 2021
Response from Murray on Nov 16, 2021
Thanks for review, sorry about record setting weather. We are supposed to be in the rain shadow of the Olympic and Vancouver Island mountains but they don't seem to have much effect on the pineapple express. Hope to see you again.

6/10 Okay

Shannon

Stayed 2 nights in Nov 2021

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Murray on Nov 9, 2021
Thanks for the great rating Judi, much appreciated.

10/10 Excellent

Kenneth Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Mayne Island resort and we cannot say anything negative. It is in the perfect location overlooking the ocean. The suite was spotless, the staff friendly and accommodating as we were there during the weather bomb and were unable the get off the island. The restaurant onsite served amazing food. We will definitely go back!
Stayed 2 nights in Oct 2021
Response from Murray on Oct 31, 2021
Thanks for the great review kenneth. Our staff will really appreciate you comments. We are all so glad you enjoyed your stay. And we are so lucky to have the Dave and Colleen operating their Bistro at our resort. They are both highly experienced restaurateurs and and we are proud to have on board. I hope we see you again soon. Thank you. .

8/10 Good

Joan

Travelled with pets, Travelled with partner
Liked: Staff & service
The view was just amazing. The staff was excellent at both reception and the Bistro. The room was cramped and not very clean though.
Stayed 2 nights in Oct 2021
Response from Murray on Oct 20, 2021
Thanks Joan, I am happy you enjoyed the view and staff. I will mention the room cleaning issue to housekeeping. They can do better. Hope we can see you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous view from the room. Small but comfortable and perfect for two people.
Stayed 2 nights in Oct 2021
Response from Murray on Oct 13, 2021
HI Christine, I appreciate your great rating and I agree the rooms are perfect for two people. From your balconey you have a ring side seat of the incrdible beauty of the Salish Sea and Belle Islet Chain. Thanks and hope you can visit us again soon.

8/10 Good

Huguette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, with attached restaurant, great views, a great beach & firendly staff. Loved my stay.
Stayed 2 nights in Oct 2021
Response from Murray on Oct 8, 2021
Hi Huguette, thank you for posting a reveiw. So glad you enjoyed your stay with us. Hope we can see you again soon.