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Reviews of Hilton Garden Inn South Padre Island Beachfront

3.5 out of 5
Hilton Garden Inn South Padre Island Beachfront
7010 Padre Blvd, South Padre Island, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 126 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 53 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, bar and entertainment !
Stayed 4 nights in Mar 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back...enjoyed stay

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We will be returning
Stayed 2 nights in Mar 2024

8/10 Good

Nidia V.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given the room 244 and we were no able to sleep because the window’s private curtains were not closing and the day light was bother us to sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful location on the island. The rooms are nice and the restaurant has good food.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces to the beach
Stayed 1 night in Mar 2024

10/10 Excellent

Paul j

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Marbelle, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the loud noise coming from the floor above me!
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Stayed 1 night in Mar 2024

8/10 Good

Kunjal, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great and staff was awesome
Stayed 3 nights in Mar 2024

2/10 Terrible

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I arrived and my reservation was given to someone else. Had to wait in the lobby for over an hour and luckily there was a room available! This is the first time this happens to me and wasn’t pleased
Stayed 1 night in Mar 2024

10/10 Excellent

Saraphina

Liked: Amenities
Amazing stuff
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach access and pool areas.
Stayed 4 nights in Mar 2024

8/10 Good

Jasbir

Stayed 2 nights in Mar 2024

6/10 Okay

JAZMINE

Stayed 2 nights in Mar 2024

8/10 Good

Justin, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Benita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Wonderful
Stayed 1 night in Mar 2024

6/10 Okay

Audrey

Stayed 3 nights in Feb 2024

8/10 Good

Arturo

Stayed 1 night in Feb 2024

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe. Staff was very friendly and helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Roxy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Feb 2024

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning was good, everything else was good too, the staff was super friendly as well, but the mattresses are horrible and need to be replace! They were very worn out.
Stayed 1 night in Feb 2024

6/10 Okay

christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Person at check in was rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Misty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Feb 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, staff & service
We booked a partial ocean view, there was no view. The only place for breakfast is the Mexican restaurant. It would be nice for a continental breakfast even if u pay for it. The beds were good. The pool was really cold. Our room didnt get cleaned until very late everyday.
Stayed 4 nights in Feb 2024

10/10 Excellent

grzegorz

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , good location .
Stayed 7 nights in Feb 2024

10/10 Excellent

Tammy, Los Fresnos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 3 nights in Feb 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Sindhu

Stayed 4 nights in Jan 2024

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year vacation
Stayed 3 nights in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

David Henry

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We paid the fee for their parking garage but the card reader wouldn’t work.Had to call in every time we came or left. Also could hear the water pipes making odd noises when our neighbor would shower.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away
The stay here was great as always.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yuta

Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, Spotless clean, Exceptional desk personnel. Very efficient and friendly!! If i had one recommendation, it is to provide bathmats in the bathtubs, the tubs are too slick and falling a real hazard.
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Liked: Staff & service, room comfort
Won’t be back
Hotel lobby is really nice but the rest goes down hill from there. Not very clean elevators, roaches in our room.
Stayed 1 night in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Gilardo

Travelled with partner
No coffee in rooms. Front desk said they were out. Also Starbucks opens until 7am and they said don’t have coffee made. Maintenance guy was dragging a ladder thru halls changing lightbulbs and banging on the walls.
Stayed 2 nights in Dec 2023
Response from Brayan P on Dec 12, 2023
Thank you for choosing Hilton Garden Inn for your recent stay, and for sharing your feedback on Expedia. We appreciate your time and want to extend our sincere apologies for the inconveniences you experienced.We are sorry to hear about the issue with the coffee in your room and the information provided by the front desk. This is certainly not the level of service we aim to provide. Rest assured, we will address this matter with our team to ensure it doesn't happen in the future.Additionally, we apologize for the disruption caused by the maintenance work during your stay. We understand the importance of a peaceful environment, and we will work to improve our procedures to minimize such disturbances.Thank you for bringing these concerns to our attention.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location and friendly staff.
Stayed 2 nights in Nov 2023
Response from Brayan P on Dec 12, 2023
Dear Chris,Thank you for choosing Hilton Garden Inn for your stay, and for taking the time to leave such a positive review on Expedia. We are thrilled to hear about your excellent experience with us.We greatly appreciate your kind words about the cleanliness, our convenient location, and the friendliness of our staff. Your feedback motivates us to continue providing exceptional service to all our guests.We look forward to the pleasure of welcoming you back to South Padre Island on your next visit.