Location was great, walking distance to Heavenly Village, Casinos, and Lake. Hotel was ok, nothing special and the rooms looked worn as well as the property. The breakfast was horrible and kind of messy. Good for the coffee and cereal person. Dog friendly-ish. Strict rules with pets, cannot leave them in room unattended, and no area of for potty. Staff clearly doesn't like their job. But overall for what it is, it wasn't half bad and would consider again.
After an unpleasant first impression, this turned out to be a great hotel. My check in was not smooth (to say the least) and after a 4+ hour drive, the last thing you want is to have problems at check in. However after that, the staff, hotel, amenities, and every possible thing was great.
Traveller from SF, CA
Six miles from Lake Tahoe, this resort offers dramatic views from its perch on a ridge, looking down on Nevada's sprawling …More
The staff isn't going to do anything to go out of their way for you. Our room had two queen beds, a mini fridge, microwave, tv, balcony, and hairdryer. It was walking distance to a great little pub a block behind the hotel. There is a bowing alley behind the hotel as well, and a café next door which we ate breakfast at and liked. The bathroom is very small.
This is a very nice suite hotel that is close to all Heavenly Valley amenities. It is also just across the state line from the casinos. It has a nice bar and restaurant downstairs for the quick bite to eat after a long day on the snow that we enjoyed.
First, the location is fabulous. It's directly across the street from the gondola at Heavenly. We had never stayed at this hotel before. We had booked online a couple of months in advance. We had a very late check-in (10:30 p.m.). The staff had left us our keys and documentation. Despite the late arrival and not having checked-in with a person, they had upgraded our room from a standard suite to a more expensive newly remodeled suite. It was a very nice and comfortable room. The staff was very friendly and extremely quick. Anytime we needed anything or some assistance, someone was at our door within 5 minutes. We appreciated the continental breakfast and the hot jacuzzi with a nice view of the mountain. We feel like we found a hidden gem and would definitely stay here on our future visits to Heavenly.
The hotel was very family friendly. I booked it for the convenience of the ski in ski out gondola. The mountain was closed for a day while we were there and it was a huge hassle getting to the California side. If the Nv side didn't close, we would of had more time to ski instead of driving all over Lake Tahoe for hours. The casinos and night life are all at the bottom of the mountain (about 10 min drive) BUT there is and amazing hot tub on the top of the eight floor with amazing views of the mountain (actually two). The bed was a sleep number bed and was disappointing and the pillow situation was unimpressive. The room came with 3 sinks, a fridge and a microwave. The room itself was ok and the whole hotel was so hot, oven like hot, uncomfortably hot. No one ever picked up the phone at the front desk and the spa had appointments, but at very inconvenient times. The coffee shop/deli had a very friendly man working and everything we ordered was delicious. this hotel was nice but, I would not stay here again.
South Lake Tahoe treats vacationers to majestic views of the lake’s vivid blue waters and the surrounding snow-capped peaks. Attractions on the California-Nevada border include the popular and immense Heavenly Lake Tahoe ski area and nearby casinos. To the west, summer visitors to Emerald Bay State Park can tour Vikingsholm Castle, built in 1929, and boat to the lake’s only island, Fannette Island.