Property grounds

Reviews of Swan Lake Resort

3.5 out of 5
Swan Lake Resort
5203 Plymouth LaPorte TR, Plymouth, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 284 reviews" "
Rating 8 - Good. 83 out of 284 reviews" "
Rating 6 - Okay. 22 out of 284 reviews" "
Rating 4 - Poor. 7 out of 284 reviews" "
Rating 2 - Terrible. 5 out of 284 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from KH on Dec 16, 2023
Thank you for staying with us. We hope you will join us again in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from KH on Nov 20, 2023
Michael,Thank you for your review and we are glad that you had a wonderful experience with us. We look forward to having you join us again soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from KH on Nov 7, 2023
Brenda,Thank you for your review and we are glad to see you enjoyed your stay! We hope you will join us again in the future.

10/10 Excellent

Chris

Stayed 1 night in Oct 2023
Response from KH on Nov 29, 2023
Chris,Thank you for staying with us and we are glad you had a pleasant experience. We hope to see you again soon!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay and the Swan Soap!
Stayed 1 night in Nov 2023
Response from KH on Nov 2, 2023
Jennifer,Thank you for your review and we are happy to hear you loved our Swan Soap! See you again soon!

10/10 Excellent

Adam, Mars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swan lake was in a rural setting. Great for a couples getaway weekend. Bar and restaurant were nice.
Stayed 2 nights in Oct 2023
Response from Kh on Oct 31, 2023
Adam,Thanks for your kind review! We are glad to hear your weekend getaway was enjoyable. We hope you will join us again in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre dame weekend away
Stayed for a Notre Dane game. Was perfect
Stayed 1 night in Oct 2023
Response from Kh on Oct 31, 2023
Susan,Thank for your kind review and we are glad your weekend was perfect! We look forward to your next stay with us!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool resort.
Great place to stay. Clean. Cool resort. Good breakfast and very homely feel.
Stayed 2 nights in Oct 2023
Response from KH on Oct 31, 2023
Greg,Thanks so much for your kind words and we are glad that you enjoyed your stay. We look forward to seeing you in the future.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from KH on Sep 26, 2023
Kathleen,Thanks so much for your review. We hope you will join us again in the future.

8/10 Good

BJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were lovely. Property was beautiful. The chop House food was lacking in quality and the servers were stressed.
Stayed 2 nights in Sep 2023
Response from KH on Sep 26, 2023
BJ,Thank your for staying with us. We appreciate your feedback and have passed your information to our Food & Beverage Manager in reference to the ChopHouse. We hope you will join us again in the future.

10/10 Excellent

ROBERTA

Travelled with group
Liked: Property conditions & facilities
Ohio State vs Notre Dame Outing
The Swan Lake Resort was absolutely beautiful! Staff was great and the food & service was wonderful!
Stayed 2 nights in Sep 2023
Response from KH on Sep 25, 2023
Roberta,Thank you for your kind words that have been passed along to our staff. We hope you will join us again in the future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from KH on Sep 8, 2023
Thanks for staying with us! We look forward to seeing you again in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wonderful here
Stayed 1 night in Sep 2023
Response from KH on Sep 7, 2023
Thank you for staying with us! We appreciate your kind words.

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the landscape work was beautiful,and the staff immediately addressed and corrected the only issue I had. the included breakfast was good also.
Stayed 1 night in Sep 2023
Response from KH on Sep 7, 2023
Robert, We are glad to hear that your stay went well. It was a pleasure in assisting you to make your stay more comfortable. We hope that you will join again in the future.

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2023
Response from KH on Sep 24, 2023
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from KH on Aug 23, 2023
Karla,We are glad to hear your stay went well. We hope you will join us again in the future.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property . So close to Chicago . For the orice its well worth it !
Stayed 1 night in Aug 2023
Response from KH on Aug 5, 2023
Thanks for your kind words and we are glad to hear your enjoyed your stay. We look forward to having you join us again!

10/10 Excellent

ibrahim, Valparaiso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe reasonable
Stayed 1 night in Jul 2023
Response from KH on Aug 1, 2023
Thanks for staying with us! We hope to see you again in the future.

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Nice property, beautiful grounds and fantastic staff!
Stayed 1 night in Jul 2023
Response from KH on Jul 16, 2023
Hugh,Thanks so much for your kind words that can be passed along to our team members. We are happy to hear you enjoyed your stay with us and look forward to having you join us again in the future.

10/10 Excellent

Sohchil

Stayed 3 nights in Jul 2023
Response from KH on Aug 1, 2023
Thanks for staying with us! We hope to see you again in the future.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean and never seems crowded . Good brakfast . Good deal for being so close to Chicago
Stayed 1 night in Jul 2023
Response from KH on Jul 6, 2023
Thanks for your kind words. We are glad you enjoyed your stay with us. See you again soon!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from KH on Jul 6, 2023
Brad,We look forward to having you join us again!

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from KH on Jul 6, 2023
Thanks for joining us! We look forward to having you join us again.

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Swanlake Resort was beautiful and rhe customer service of the entire was 👍
Stayed 4 nights in Jun 2023
Response from KH on Jun 8, 2023
Thanks so much for your kind review and we are glad you enjoyed your stay with us. We hope you will join us again in the future.

10/10 Excellent

ed

Stayed 1 night in May 2023
Response from KH on Jul 6, 2023
Thanks for joining us! We hope to see you again soon.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
It was a lovely place, beautiful grounds and great room! The only complaint I would have is the continental breakfast was not warm enough. But we really enjoyed our stay. Had dinner one night in the restaurant and the food was excellent!
Stayed 3 nights in Apr 2023
Response from Kh on Jun 8, 2023
Randy,Thank so much for staying with us. We have passed your comments along to managers in effort to provide a better breakfast experience for our guests. We hope you will join us again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice, beautiful place to be. I always stay here
Stayed 1 night in Mar 2023

8/10 Good

Karen, Surfside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and so accommodating. The rooms are nice and comfortable.
Stayed 1 night in Mar 2023
Response from KH on Mar 7, 2023
Karen,We are glad that you enjoyed your stay with us. We hope you will join us again in the future!

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was warm and hot tub great
Stayed 1 night in Feb 2023
Response from KH on Feb 8, 2023
Thanks for staying with us! We look forward to seeing you again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always loved this place. Never disappoints. ALWAYS clean, comfortable and the staff is very nice. I stay here whenever I come to town. Only time I dont if I have my dogs☹️
Stayed 2 nights in Jan 2023
Response from KH on Feb 2, 2023
Jennifer,Thank you so much for your kind words that we have passed along to our staff. We look forward to your next stay with us!

10/10 Excellent

Matthew

Stayed 1 night in Jan 2023
Response from KH on Mar 7, 2023
Thanks for staying with us!

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Response from KH on Jan 19, 2023
Matthew,Thank you for your kind words and we are glad that you enjoyed your stay with us!See you again soon.

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2023
Response from KH on Nov 7, 2023
Tiffany,Thank you for your review and we are glad to see you enjoyed your stay! We hope you will join us again in the future.

10/10 Excellent

Megan

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 2 nights in Oct 2022
Response from KH on Oct 27, 2022
Michael,Thank you for staying with us! We will see you again in the future.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from ND
Stayed here for the Notre Dame game. Room was clean and there was free breakfast. Just what we needed. We will stay again.
Stayed 1 night in Oct 2022
Response from KH on Oct 17, 2022
Katherine, Thank you for your kind words! We look forward to your next visit with us.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great escape!
Stayed 3 nights in Sep 2022
Response from KH on Oct 5, 2022
Thanks for staying with us! We hope you will join us again in the future!

10/10 Excellent

Tina

Stayed 1 night in Sep 2022
Response from KH on Oct 5, 2022
Thanks for staying with us! We hope you will join us again in the future!

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean, I felt very safe and i loved all the flowers and trees
Stayed 1 night in Aug 2022
Response from KH on Sep 9, 2022
Dennis,Thanks so much for your kind words! We look forward to seeing you again in the future.

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service
The property is beautiful and the golf course is top notch and very well manicured. The gardens around the property are stunning. The bathrooms within the rooms need a severe makeover, they are very dated. We had a small aunt problem at the bathroom entrance. The fitness facility took me back to the 80s with the OLD nautilus equipment. The restaurant food is outstanding, and the morning breakfast was great. The staff are super friendly and helpful.
Stayed 2 nights in Aug 2022
Response from KH on Aug 18, 2022
Yvonne, Thank you for your review. We are in the process of obtaining quotes for bathroom remodels and hope to have that project completed in the next couple of years. We hope that you will join us again in the future!

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf with friends.
The hotel is very nice, but over priced. The rooms are very dark, too dark to read.
Stayed 2 nights in Aug 2022
Response from KH on Aug 12, 2022
Steven, Thanks for staying with us and we appreciate your feedback.

8/10 Good

Alicia M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

DENNIS

Business traveller
Liked: Cleanliness, staff & service, amenities
a lovely hotel,very clean
Stayed 1 night in Aug 2022
Response from KH on Aug 8, 2022
Dennis, Thank you for your kind words! We look forward to seeing you again in the future.

10/10 Excellent

john, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was. Very friendly and accommodating.
Stayed 1 night in Jul 2022
Response from KH on Jul 20, 2022
John, Thanks for your kind words! We hope you will join us again in the future.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Get Away
Beautiful tranquil place to relax and enjoy your weekend.
Stayed 1 night in Jul 2022
Response from KH on Jul 18, 2022
Thank you Keith for your kind words! We hope you will join us again in the future.

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place first time visit
Stayed 3 nights in May 2022
Response from KH on Jun 27, 2022
Justin - Thanks for your kind words! We hope to see you in the future!

6/10 Okay

Anahita

Stayed 2 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hottub letdown
Unfortunate circumstance is that amenities aren't kept up to date on the sites. My wife wants to stay someplace with a hottub. The hottub was closed. That being said, we enjoyed our stay and the staff.
Stayed 1 night in May 2022
Response from KH on Jun 27, 2022
James, Thanks for staying with us! We do apologize that our hot tub was down during your stay. We hope you will join us again in the future.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded facility.
Stayed 1 night in May 2022
Response from Kristen on May 9, 2022
Thank you for your review and we are happy to hear your enjoyed your stay! We hope you will join us again in the future.

8/10 Good

nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. They have made some updates, but the bathtub is very old. The staff is great!
Stayed 2 nights in Apr 2022
Response from Kristen on May 7, 2022
Thanks for staying with us! We hope you will join us again in the future.