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Reviews of Econo Lodge Elkhart

2.5 out of 5
Econo Lodge Elkhart
3440 Cassopolis St, Elkhart, IN

Reviews

6.2
Rating 10 - Excellent. 72 out of 495 reviews" "
Rating 8 - Good. 138 out of 495 reviews" "
Rating 6 - Okay. 137 out of 495 reviews" "
Rating 4 - Poor. 57 out of 495 reviews" "
Rating 2 - Terrible. 91 out of 495 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Disliked: Staff & service, amenities, property conditions & facilities
Front desk lady was rude limited breakfast no creamer
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

10/10 Excellent

Anila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2024
Response from GM on Mar 29, 2024
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

10/10 Excellent

David, Courtenay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skinny parking lot
Stayed 1 night in Mar 2024
Response from GM on Mar 9, 2024
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Feb 13, 2024
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T the staff was very friendly it was quiet it's nice and always had coffee available and the breakfast was good
Stayed 1 night in Dec 2023
Response from GM on Feb 13, 2024
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

6/10 Okay

Vicky

Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

6/10 Okay

Curtis

Stayed 3 nights in Nov 2023
Response from GM on Nov 29, 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

10/10 Excellent

Charmae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
It was dirty loud and uncomfortable. The breakfast is a joke. Don’t stay here.
Stayed 2 nights in Nov 2023
Response from GM on Nov 29, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

6/10 Okay

Sajid, Norwalk

Travelled with partner
Liked: Staff & service
Not an average motel. Room smells on something we couldn't figure out. Property in very bad shape. Only bright things are staff working at property. Very friendly, polite and professional!
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor was dirty, hair in the bed under the sheets, the door was broken and didn’t latch. management said don’t worry about it we have cameras if anyone tries to go in your room with the door unsecured. was told twice the door was broken and never fixed. we had to take all our belongings with us every time we left the motel because the door wouldn’t close!!!!!!! had to ask for soap shampoo. this is a junk motel for local hobos/meth heads. too bad we didn’t know ahead of time.
Stayed 2 nights in Oct 2023
Response from GM on Oct 30, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

4/10 Poor

Jean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No phone in room no microwave. Door would not lock from the inside. Light out in the stairwell. No breakfast not even coffee. No closet in room just a rack with one coat hanger over the desk/table. It was a budget hotel hotel and it showed. No clean towels or trash emptied, but someone had been in the room because we left a light on and it was off when we returned and could smell cigarette smoke and we do not smoke.
Stayed 3 nights in Oct 2023
Response from GM on Oct 21, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

6/10 Okay

RAMON, FREDERICK

Disliked: Staff & service, amenities, property conditions & facilities
My room (218) was connected to 217 with a locked door. BUT the people in 217 were noisy and one could smell what they were eating/cooking?
Response from GM on Oct 19, 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant staff, very clean accommodations, security patrols every fifteen minutes, and very affordable.
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of us as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,GM

4/10 Poor

Brandon

Disliked: Staff & service, room comfort
The hotel lost my reservation and i had to spend about about on the phone ith Hotels.com to get it fixed after driving for 4 hours. The breakfast that they had was stale cereal and bread for toast. There was no clock in the room.
Stayed 1 night in Oct 2023

8/10 Good

Charity

Stayed 2 nights in Sep 2023
Response from GM on Sep 27, 2023
Dear Guest,Thank you for taking the time to complete our online review regarding your recent stay at Econo Lodge.Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,GM

2/10 Terrible

ESTHER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility shows extreme disrepair and very low maintenance of Rooms and Walkways at this property. Desk Staffers are unfriendly, dismissive, and do not care about patrons. The Cleaning Staff are lovely, kind, pleasant, and more welcoming than the owners and managers are.
Stayed 2 nights in Sep 2023
Response from GM on Sep 18, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there.
I had to cancel since wifi wasn’t working, dirty, cigarette smell in a room. Would not recommend to anybody.
Stayed 1 night in Sep 2023
Response from GM on Sep 4, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

6/10 Okay

Marc

Liked: Staff & service
Reasonable price
Reasonable price, easy check in.
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge- ELKHART.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – ElkhartSincerely,GM

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023
Response from GM on Sep 18, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge ELKHART.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo lodge – ElkhartSincerely,GM

6/10 Okay

Marcela

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from GM on Aug 24, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

10/10 Excellent

Georgiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need’s drinking cups.
Stayed 1 night in Aug 2023
Response from GM on Aug 16, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

4/10 Poor

Curtis, Las Vegas

Travelled with family
Disliked: Amenities, property conditions & facilities
Big room and comfy beds. HOWEVER, no microwave, no phone, no hangers, TV had only one crappy station, no hair dryer and plastic toilet tank handle broke so we had to reach in the toilet tank to flush the toilet. Bare bones for breakfast.
Stayed 1 night in Jul 2023
Response from GM on Aug 16, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

2/10 Terrible

Shannon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We went to check in at a lobby totally different than pictured. The guy behind counter could not speak clearly. He dinged my card twice and kept saying it did not work, even though it did come thru on my banks end. Both times the terminal said approved and accepted. While I was seeing if it went thru he leaves without telling any other staff what was going on. We cancelled and stayed else where. SHADY. I had to put a dispute charges on both attempts. Joel who took over when other guy left cancelled the rooms and was apologetic.Then he could not print cancellation receipt. He reported the first guy.
Stayed 7 nights in Jul 2023
Response from GM on Jul 11, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

4/10 Poor

lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on Jul 4, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GM on Jun 21, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

8/10 Good

Warren

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from gm on Jun 20, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

2/10 Terrible

Jen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from GM on Jun 20, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

8/10 Good

Steve

Stayed 3 nights in Jun 2023
Response from GM on Jul 4, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

8/10 Good

John E

Travelled with family
Liked: Cleanliness, staff & service
internet network did not work. Killed a grasshopper and a moth in the room. Water at sink hoked up backwords (cold on left Hot on right). Breakfast was very meager!
Stayed 1 night in Jun 2023
Response from GM on Jun 9, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled like dog pee.....WiFi didn’t work....upstairs people loud and the was no microwave in the room and every time you go to the office to warm up food they stare at you the workers act like the can’t hear when you try to get there attention...at 1 point they where all in the office bunched up laughing instead of working honestly overall it was horrible
Stayed 3 nights in May 2023
Response from GM on May 24, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

8/10 Good

Ingeborg

Liked: Cleanliness, staff & service
Overall ok. Great price, therefore not that great. Breakfast included shouldn’t be advaticed. Coffee was terribly watery and food was poorly. Front desk should have been more helpful when I arrived being so tired and looking for help.
Stayed 1 night in May 2023
Response from GM on May 24, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The room was not in good shape. Bathroom door was broken, mirror light was continuously turned off and on without any reason, one used empty box of facial tissue was provided and even the main door was hard to close it off.
Stayed 1 night in May 2023
Response from GM on May 22, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

8/10 Good

Halyna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable. Had both hard & soft pillows. Is close to attractions
Stayed 2 nights in May 2023
Response from GM on May 19, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge – Elkhart.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – Elkhart.Sincerely,GM

2/10 Terrible

Chelsea

Business traveller
Disliked: Property conditions & facilities, room comfort
Worst stay
The heat kept turning off every time we left we were locked out and had to get a new key
Stayed 2 nights in May 2023
Response from GM on May 6, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,GM

10/10 Excellent

alexis

Stayed 1 night in Jan 2023
Response from GM on Jan 24, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Econo Lodge ELKHART.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us at Econo Lodge – ElkhartSincerely,GM

8/10 Good

Allison

Stayed 1 night in Dec 2022
Response from GM on Nov 29, 2023
Dear Guest,Thank you for taking the time to tell us about your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Once again thank you for staying with us.Sincerely,GM

2/10 Terrible

Brenda

Disliked: Staff & service, room comfort
Disappeared customer
The lady at the desk was very rude, they gave me a room that wasn’t the right price. I was charged 100 dollars for a room that wasn’t clean. They had to move me down stairs to another room the next morning. Even after they said they didn’t have any available come to find out there was. Very disappointed and upset. Wish I could get my money back along with all those crazy fees they charged me for as well. I rate them a F++
Stayed 2 nights in Dec 2022
Response from GM on Jan 24, 2023
Dear Guest,Thank you for taking the time to review online regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of us as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,GM

6/10 Okay

OV

Stayed 5 nights in Nov 2022

2/10 Terrible

Bob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They told me they were sold out

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor condition, exceptionally run down with makeshift repairs.

2/10 Terrible

Timothy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All started when we checked in and the guy checking in before us told us to just leave now and don’t stay it’s a sh*t hole! But no better options where we were at with paying $300 a night. So we checked in and leaving the office and the lady says good luck to us!!! Like what?? lol Then get to our room and the room key doesn’t work and have to go all the way back up front and then she tells us I don’t think someone else is in there. Finally get back to the room and open door slowly to make sure no one was in there and luckily it was empty. Quickly checked the beds for bugs first thing and instead of bugs found a big hole in the sheet instead! Went to Walmart bought pillows and cases and towels. Towels there were like sand paper. Shower leaked and dropped all night long! Huge stain on the carpet when walked in and holes in the wall. Definitely would not stay there again. But guess you get what you pay for.. Sketchy people all around the hotel at night so I would not advise staying with kids.

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting and filthy. Mold in bathroom, what looked like blood on carpet. Would not let my pet stay here.
Stayed 1 night in Oct 2022

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
I’d rather sleep in my car! Maybe I should have!
Where do I even start. This place was an absolute disaster. We are mortified and will never ever consider staying here again. We got there and the first room had the wrong size bed that was booked and didn’t have a TV. When we asked she apologized and gave us a new room key and new room. What happened next was completely inexcusable!!!! We enter into the new room and there were people staying in the room already. AMEN, that they were not there at the time! When we went to the front desk they simply said that the person in that room was staying there until December! They then just gave us another room that had almost 0 hot water and it looked like someone was murdered on the floor. There were stains EVERYWHERE! This place wins on eco friendliness though, cause we only got 1 towel. We never got asked how our stay was and simply were told to put the keys on the counter. AWFUL!
This was the first room with no TV.
This was the view when we opened the door to our second room. We were in shock!
Stayed 1 night in Oct 2022

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Mariray

Disliked: Property conditions & facilities
An “okay” place to stay
So it was a decent hotel.. but I barely could of stayed at a motel 6. They charge you for breakfast with your hotel and the “breakfast” was coffee and those tiny muffins you can pay at Walmart. They didn’t even have complementary soap… and the pillows were so flat, and the comforter had cigarette burns. The only please side was it was near a lot of restaurants and convenient stores.
Stayed 1 night in Oct 2022

2/10 Terrible

Thomas

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Departed in the middle of the night because this place felt so unsafe. Was worried about my truck and belongings outside. Didn’t take much inside because a) the room wasn’t very clean and b) the door doesn’t lock when you leave (!!!), only when you’re inside. So nothing can be left in the room.
Stayed 1 night in Oct 2022

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

kathryn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst place we have ever stayed. Old and falling apart. WiFi did not work. Upper level walkway boards under old carpet is warped and feels unsafe. Shower water never got hot. Bed lumpy uncomfortable. Could not get clean towels beyond 3 in room. No toilet paper. Including tax was almost $150 per night
Stayed 2 nights in Sep 2022

2/10 Terrible

Bridget

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. It smelled so bad that I had to go out and by deodorizer and use it daily. I asked for non smoking but had dogs what I got was a smoking room. We had to ask fro clean sheets as the ones on the 2pm bed were dirty. The TV did not work and you could not get logged into the free WI-FI. No screen on the window so you Could not air out the room. The shower water barely came out it was an extremely weak spray
Stayed 5 nights in Aug 2022