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Reviews of Baymont by Wyndham Mishawaka South Bend Area

2.5 out of 5
Baymont by Wyndham Mishawaka South Bend Area
120 West University Drive, Mishawaka, IN

Reviews

7.4

Good

Rating 10 - Excellent. 280 out of 1003 reviews" "
Rating 8 - Good. 341 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 99 out of 1003 reviews" "
Rating 2 - Terrible. 94 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Travelled with group
Disliked: Property conditions & facilities
Had to look at 3 different rooms as the first bathroom still had someone's hair stuck to the shower and bathtub needs to be reglazed as it was so super chipped. Second bathroom smelled like pee. 3rd room was okay, however, cleaning needs to greatly improve at this location a lot of dirt/grime in corners...need a thorough spring cleaning.
Stayed 1 night in Mar 2024

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Stayed 1 night in Mar 2024

2/10 Terrible

Steven

Business traveller
Disliked: Staff & service
I was looking forward to checking in and getting into the pool. When i arrived there was noone there to check me in.
Stayed 1 night in Mar 2024
Response from Harsh P on Mar 8, 2024
Hi Steven,We offered you amazing service. We let you stay till 5pm, if you are still not satisficed then I apologized for our hospitality. Our check out was at 11am.

6/10 Okay

Tavaughn

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was relatively clean and the staff was nice. The only problem was the boiler broke down so there was no hot water. Other than that I was satisfied with my stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Stevie

Disliked: Staff & service, property conditions & facilities
Heard lots of fighting in the halls, bathroom wasn’t very clean, looked a little run down. Ended up leaving early and not staying. Was very uncomfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Disliked: Staff & service
Im here to check in and no one at desk. Phone just keeps ringing.
Stayed 1 night in Feb 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The hotel is clean and comfortable. We come to a lot of football and basketball games at ND and we'll stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Liked: Amenities
Good experience
Stayed 1 night in Jan 2024

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Shara

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the things listed in the amenieties is black out curtains. The black out curtains don't even go 1/2 way accross the window. We were on the 1st floor and our window lined up with the entrance. There was no privacy and we had headlights constantly shining through our window. In order to watch TV, we had to leave the entry light on. When I went to take a shower, there were long black hairs and an earring on the floor...none of which belonged to me. The customer service was terrible.
Stayed 1 night in Jan 2024

8/10 Good

Kent

Travelled with family and small children
Liked: Cleanliness, staff & service
Liked the pool & facilities for larger family. Breakfast was a little lacking - the bisquits for the gravy were hard.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Carolyn

It was minimal on everything, but ok
Stayed 1 night in Oct 2023

10/10 Excellent

Destini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Amy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The baymont had a good bed and tv. The bathroom had no electrical outlets, so hard to dry hair or use curling iron. The party next door was very noisy and out in the fall noise too. Very thin walls, so made sleeping difficult.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Laurie, Auburn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty no elevator. Scarey looking place
Stayed 1 night in Dec 2023

2/10 Terrible

Ashley

Disliked: Staff & service
Horrible service and dirty place!
Went to check in. The front desk clerk was rude. Went to the room only one lamp worked told front desk he came in tried to fix it broke the only lamp working ask for a different room seemed inconvenienced by that got us in another room. When we opened the curtains found black mold. Not only that after booked on the hotels.com app they charged my bank account for another room. When complained in the morning said it’s not charged twice but the charge is still there! We stay there frequently and won’t be back. When showed the pictures of the mold didn’t even get an apology or anything! Won’t be back our business will be elsewhere!!
Stayed 1 night in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
I was very happy that the front desk gave me a handicapped room when he found that I was disabled. I had neglected consider that I made the reservation. I was a little taken a back though to find that there was no electrical outlet near the bathroom sink or at least not one that was visible. That made harder to shave.
Stayed 2 nights in Nov 2023

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast was horrible there was nothing ever ! Beds were comfy and room was clean. Bathroom could be updated. House keeping lady was super nice! Front desk guy was rude.
Stayed 4 nights in Nov 2023

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never going back
We arrived late and there were men lounging near check in watching loud videos on their phones which was strange and uncomfortable. Woman at front desk was polite and nice. Property was old and did not seem clean. Bathtub was dirty with soap from former guest still in it. No one cleaned our room at all during our three night stay. No new towels. Breakfast was mediocre with coffee that was more like brown water. We were very disappointed. It was very noisy. We were awakened by guests above us stomping around in their room.
Stayed 3 nights in Nov 2023

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like when we checked in and the room smelled like cigarettes, so i went and asked if he could change our room and the 2nd room the toliet didnt flush and was very dirty. Went back to the younger guy and he took me to look at 5 other rooms all were very dirty. Finally we had a room that was still dirty but the bed looked ok and at this point after driving 12 hours we just accepted it. We booked through Expedia so we couldnt get our money back. The soap was the size of a quarter, i kid you not. The shampoo was so small it only wased my head, i had to ask for more.every morning it sounded like some kid was upstairs running all over the place. It also happened at night but not as much. I would never ever stay at that place again.im not one to complain but it was filty!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed. Good price...
Stayed 1 night in Nov 2023

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so outdated and smells terrible. We were in the front of the hotel and heard all the sounds of outside like it was right inside our room. Front desk staff had no idea what was going on. Will never stay here again
Stayed 1 night in Nov 2023

6/10 Okay

kim

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast
Stayed 4 nights in Nov 2023

10/10 Excellent

Vanda

Stayed 1 night in Oct 2023

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are rude. Period.
Stayed 3 nights in Nov 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and convenient location.
Stayed 4 nights in Nov 2023

8/10 Good

Cyndi

Liked: Amenities
It was fine.
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with partner
The cleaner knocked on my door three seperate times before 10:45a.m check out is at 11a.m that was very unnerving. Aside from that accommodations were modest, and overall clean.
Stayed 1 night in Nov 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jacob

Liked: Staff & service
Had an OK stay at this hotel. Staff were good and friendly. Room was OK clean, but noticeable lack of care in the bathroom. Whatever chemical cleaning agent was used had a strong smell that was not pleasant, either. Breakfast was standard hotel breakfast, but was only OK and most hotels that I have stayed in have had better breakfasts.
Stayed 2 nights in Oct 2023

10/10 Excellent

ANGELA, Roswell

Travelled with family
Liked: Cleanliness, staff & service
Friendly service but facility needs renovation/updating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yahya

Stayed 1 night in Oct 2023

6/10 Okay

Brett

Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Excellent
Stayed 1 night in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, fast check-in, clean and quiet
Stayed 1 night in Oct 2023