Standard Apartment | Living area

Reviews of La Piazzetta Guest House

La Piazzetta Guest House
Via San Francesco 1, Sorrento, NA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 424 reviews" "
Rating 8 - Good. 74 out of 424 reviews" "
Rating 6 - Okay. 7 out of 424 reviews" "
Rating 4 - Poor. 4 out of 424 reviews" "
Rating 2 - Terrible. 3 out of 424 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word comes to mind... SUPERB!!! Everything about the La Piazzetta Guest House was superb! The staff - Superb! The property - Superb! Accommodations/room - Superb! Location - Superb! My wife and I spent 10 days in Sorrento as our hub for touring the "toe of the boot", and we couldn't have picked a better hotel! Communication and texting with Caterina, Alessandra, and Pasquale was super easy. They are very responsive! We had breakfast every morning which is served from 8-10am, and for the mornings where we had an early tour before they were open for breadfast, they packed us a large goodie bag with pancakes, sandwiches, muffins, fruits, you name it! Our room was very spacious, and so clean. I mean this entire hotel is so clean and hardly shows signs of use. And it's super quiet. Our room was on the 2nd floor and each night we slept with our terrace door open - it was perfect! Location, location, location! The La Piazzetta GH is in the perfect location - everything is within walking distance, literally! Piazza Tasso, the bus/train station, the ferry station, the Sorrento Lift, Old Town, Marina Piccolo, Marina Grande, etc. And so many restaurants within walking distance. The week we were in Sorrento, it turns out was the "Sorrento Roads 1000 Miglia Vintage Car Show & Race." I'm a gear head to it was a pleasant surprise to experience this event! There is really nothing to dislike about the LPGH. Book this hotel without concerns... you'll love it as we did!!!
Stayed 9 nights in Apr 2024
Response from Alessandra on Apr 14, 2024
Dear Jason , Thank you for staying with us and for sharing this nice feedback! We always try to make our best as our guests could feel like home and it's been a pleasure to meeting you.Thanks for your kind words!We hope you’ll visit us again soon!Best Regards La Piazzetta Guest House Staff

10/10 Excellent

AISHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The staff was so nice and helpful. The room was clean and spacious. The hotel is very near to everything you need and near all transportation. They have an elevator so you don't have to carry your luggage up the stairs which is very important for someone with back problems like me. Overall, we had a great time here.
Stayed 1 night in Apr 2024
Response from Alessandra on Apr 10, 2024
Dear Aisha, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caterina was an absolute gem! Very accommodating for me and my husband. She fixed us breakfast boxes on the mornings we left early. The place was very clean and the shower was amazing! Could not have asked for a better place to stay. It’s in a great place and everything is with in walking distance. We will be back
Stayed 4 nights in Apr 2024
Response from Alessandra on Apr 10, 2024
Dear Leah, we're very happy to see your nice review and your kind words about your stay here with us. We hope to host you again here in Sorrento!Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Nadine Gallina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the staff were so sweet. They couldn’t do enough for my husband and I. We will definitely be back! 🇮🇹
Stayed 7 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Nadine, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the front desk team. Caterina was especially helpful and went above and beyond to make our trip perfect. We loved our room with the huge comfortable balcony. Super convenient location. Take the lift if you arrive by ferry. We highly recommend this place.
Response from Alessandra on Apr 10, 2024
Dear Lauren , We’re glad to hear that you were satisfied at all in your experience. It was been a pleasure to meeting you! We’re looking forward to welcoming you back in the future. Warm regards, La Piazzetta guest House Team

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just too well situated, and the staffs are friendly, like extremely friendly. I will not hesitate to back here again if I’m going to Sorrento.
Stayed 3 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Lorie,we're very happy to see your nice review and your kind words about your stay here with us. We hope to host you again here in Sorrento!Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location were the friendliest we encountered on our trip to Italy. They were extremely communicative and helpful. Highly recommend this facility fo you and your family.
Stayed 2 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Mark, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Chirayu, Belle Mead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, easy to communicate with via WhatsApp, excellent location as well!
Stayed 2 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Chirayu, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Umit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff.
Stayed 3 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Umit, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wonderful things to say about Sorrento and excellent words for Alexis, Caterina and colleagues at this charming and mint condition guest house. Friendly hosts that go out of their way to make us feel welcomed and contend during our recent stay. In places where some locals may seem a bit jaded by so many tourists, La Piazzetta stands out as an exception. We say this having zipped up and down Sorrento and the Amalfi coast. We are returning for another two nights! See you soon La Piazzetta!
Stayed 2 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Kelvin , Thank you for staying with us and for sharing this nice feedback! We always try to make our best as our guests could feel like home. We're looking forward to see you again soon!Best Regards La Piazzetta Guest House Staff

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Caterina was so sweet along with all of the other staff. This was our favorite booking of our 14 days in Sorrento (we stayed at 4 separate places)
Stayed 3 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Christopher, We’re glad to hear that you were satisfied at all in your experience. It was been a pleasure to meeting you! We’re looking forward to welcoming you back in the future. Warm regards, La Piazzetta guest House Team

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property - Christina was so welcoming and helped with organising ferry to Capri The location is perfect you can walk to everywhere , the valet parking service is outstanding they take your car away at the door and you just text when you want car . Can’t recommend this hotel enough
Stayed 3 nights in Mar 2024
Response from Alessandra on Apr 10, 2024
Dear Claudine, thanks for the great review, we are happy You had a great stay with us . We hope to see You here again , it’ll be a pleasure to hosting you !Kind regards, La Piazzetta Guest House Staff

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Sorrento- highly recommend!!
Amazing property! Don't think twice about staying at La Piazzetta Guest House. Perfect location, very safe, amazing staff! They held our bags for us to accommodate extra time before the ferry to Naples and even helped call the ferry office to determine what time departure would be. The breakfast was served in room and felt extra special. Could even make out a silver of the sea and Vesuvius from our window. Will definitely stay here again if we are back in Sorrento!
Stayed 1 night in Oct 2023

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sorrento hotel!
Amazing hotel! If you are going to Sorrento, you must stay here. It’s perfectly situated a block from Piazza Tasso and the lift down to the waterfront. Caterina and the staff treat you like family. The rooms are open and airy and bright, and the breakfast is fantastic. 10 out of 10!!
Stayed 4 nights in Oct 2023

10/10 Excellent

Yavini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Brilliant location close to shops and restaurants. Great service and amazing breakfast included. Rooms are spacious and modern
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for our three days
Stayed 3 nights in Sep 2023

10/10 Excellent

Gavin, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Staff and room were awesome!
Stayed 1 night in Sep 2023

10/10 Excellent

Marie

Stayed 3 nights in Sep 2023

10/10 Excellent

Viet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Stunning Location
I recently had the pleasure of staying at this hotel, and it was an outstanding experience from start to finish. The staff went above and beyond to make my stay enjoyable; they were incredibly helpful and friendly, always ready to assist with any request. The cleanliness of the rooms was exceptional; I felt comfortable and relaxed throughout my stay. The attention to detail in maintaining cleanliness did not go unnoticed, and it added to the overall positive experience. The location of the hotel couldn’t have been better. It was conveniently situated, making it easy to explore the area and enjoy local attractions. Whether I wanted to explore the city or simply unwind, this hotel’s location was perfect. I had such a wonderful stay that I would eagerly return anytime, and I wouldn’t hesitate to recommend it to all my friends. Thank you to the staff for making my stay memorable and enjoyable.
Stayed 5 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at La Piazzetta was great! The location was very convenient. Walking distance to restaurants, shopping and the water. Our room was clean and beds were comfortable (which haven’t been the case in many other Italian hotels). Caterina at the front was so wonderful. She was always happy to answer any questions we had and accommodate things like transportation or bringing cappuccinos and breakfast to our room in the morning! We will definitely stay here again when visiting Sorrento.
Stayed 5 nights in Sep 2023

10/10 Excellent

Melanie

Stayed 2 nights in Sep 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel!! Well kept, near the center of town and the beach, and the best receptionists!! Would absolutely stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra and Caitlin were very friendly, resourceful. They help us even arrange for the transfer from Naples Train station to the hotel and also did same for our return. They work with very professional transfer company and driver was very polite and knowledgable of the area. on our way going to hotel driver even give us little tour about the area. He even stop in the very nice place with view and took several picture from us. They arranged for our tour to Positano and almafy and the driver was very knowledgable and give us very nice tour of different town. the room was very comfortable and uniqe cold enough for hot days. Highly recommend this to everyone.

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, helpful staff and tremendous breakfast and coffee!!!! We cannot wait to return!
Stayed 6 nights in Jul 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service
Even though my stay started off with the airline losing my bag, Caterina at the Guest House was very helpful and welcoming.
Stayed 4 nights in Jul 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An easy recommendation for any traveler coming to Sorrento. Well decorated, clean and comfortable rooms. Friendly staff with morning breakfast offered. Great location in the heart of Sorrento and near port or train station. We would definitely return to this guesthouse.
Stayed 2 nights in Jul 2023

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Grazie mile
Stayed 1 night in Jul 2023

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four vacationed for four weeks (one week in Iceland and three weeks in Italy), and La Piazzetta was by far, the best place we stayed in. Air conditioning was a top factor for us during the hot days we experienced, and the A/C was strong and powerful. Everything was very clean and the shower pressure was perfect and relaxing (our place in Venice and Rome had weak pressure in the shower). The location was ideal, right in the middle of shops and dining options as well as the beach clubs. Allessandra and Caterina were the best hosts, always eager and willing to attend to all our needs and always responding with a smile. We only wish we had stayed longer in Sorrento as it became our favorite place to stay for sun, fun, and food. We highly recommend La Piazzetta!
Stayed 4 nights in Jun 2023

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is clean and updated, friendly staff although limited. parking is an issue but they provide valet at additional charges.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location, convenient to the lift to get to the pier and easy walking distance to shopping and dining. Katerina gave us the best check in experience we have ever had. She was welcoming, informative and even walked us to our room. Our room was large and had a balcony overlooking the plaza. We travelled for nearly a month over Italy, Switzerland, France and the UK, and the Piazzetta Guest House was our favorite stay of the trip.
Stayed 2 nights in Jun 2023

10/10 Excellent

Heather, Shirley

Liked: Staff & service, property conditions & facilities
Fantastic property in the best area! Conveniently located in the middles of everything - public transportation, shopping, dining and sites. The staff was wonderful and attentive and the room had a fantastic view of the square. Highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this place. The location is perfect for exploring. Very clean and comfortable. Breakfast was delicious. Above all the customer service was the best! Catarina definitely went above and beyond, providing great local recommendations. I would not hesitate to recommend this guest house to any of the friends and family and if we return to the area I’d book again. Super friendly staff
Stayed 4 nights in Jun 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for families!
HIGHLY recommend staying here. La Piazzetta is located at the top of the lift from the marina and right on one of the main squares in Sorrento. Lots of food and shopping options are within a minute walk. Above that and why we (family of 5) recommend this hotel is the staff. Caterina was out main contact and she was PHENOMENAL. She helped with everything from check-in to getting around the city, dining recommendations and making sure we were comfortable while staying there. We also did not leave until late in the afternoon but were able to hold our luggage on the property to enjoy the day. The accommodations were also great for our family. We had plenty of space.
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even better than expected. Very comfortable room, comfortable beds, nice bathroom, etc. Both of our rooms also had a great view of the piazza and one also had a beautiful view of the sea. Nice breakfast and great staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Roselyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at La Piazetta - the staff was friendly and helpful. The rooms were clean and the food was very good. Our rooms included breakfast in the morning and one of the mornings we were leaving before breakfast was served and they left us a little bag with sandwiches pastries and some fruit so we would have some food before leaving. There are many places to walk to and eat right by La Piazetta.

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. So accommodating and helpful.
Stayed 4 nights in May 2023

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
The WiFi did not work in my room and talked with front desk and they checked and said everything was good. The breakfast area was extremely hot.
Stayed 2 nights in May 2023

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with my stay
Super friendly and welcoming staff compared to every other place I’ve stayed in Amalfi. The location could not be any better, walking distance to train and ferry, plus lots of restaurants and shops outside. The room itself was very clean and it was equipped with everything needed.
Stayed 1 night in May 2023

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot, basic but just what we needed. Bed was small (double) but fine for a quick stay. Very clean. Staff were all very helpful. Breakfast was disappointing—coffee was bad and the room is quite stuffy. Could be an easy fix to serve a nice simple breakfast! Otherwise was good and we will be back.
Stayed 1 night in May 2023

10/10 Excellent

JUNWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay if you want to go to Capri, Positano, and Amalfi.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedrooms were bright, colorful and serene! They had room darkening shutters and a small balcony. My bathroom looked out onto the most beautiful park with views of the Bay in two directions.The location was wonderful for walking around to restaurants and sights, and the guesthouse was right across from a lovely park as well as close to the lift down to the harbor. The breakfasts had an unbelievable array of pastries and breads, as well as eggs, sliced meats, cheese, fruit and yogurt. The staff couldn't have been nicer and made our stay such a delight! I can't say enough about how special the visit was and I highly recommend it for other travelers!
Stayed 2 nights in Apr 2023

10/10 Excellent

Luz, miramar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing !!! Great location, spacious. Caterina was amazing !!
Stayed 4 nights in Apr 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful building with all the amenities youd want in Sorrento. Elevator, Balcony, Ocean view and Amazing staff and hospitality. Top shelf service at a reasonable price point. Me and my family will return and stay here anytime we are in Sorrento!
Stayed 2 nights in Mar 2023
Response from Caterina on Mar 24, 2023
Dear Mr Peter,We do thank you for an amazing review, we are vary glad you have had a positive and memorable experience with us. We look forward to your next visit here!With our Best Wishes, La Piazzetta Guest House Team

8/10 Good

Carla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sorrento is a lovely area. Guest house is very centrally located and good price
Stayed 3 nights in Mar 2023
Response from Caterina on Mar 24, 2023
Dear Mrs Carla,Thank you for having shared Your review with us.We look forward to welcome You here again at soonest,Sincerely, Piazzetta Guest House Team

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the staff was wonderful. Breakfast was delivered to our room. It is located near everything and is very walkable from the train or bus station. We really enjoyed our visit!
Stayed 4 nights in Oct 2022