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Reviews

4.8/5 Exceptional
223 reviews
"This is an historic hotel. It has an impressive history and some beautiful rooms..."

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Piazza Tasso
    1 min walk
  • Popular Location
    Sorrento Marina
    5 min walk
  • Restaurant
    Bar del Carmine
    1 min walk
  • Restaurant
    Hopera Italian Style Cafe
    1 min walk
  • Airport
    Naples (NAP-Naples Intl.)
    71 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 1 Double Bed, Sea View

    Room Amenities

    • 323 sq ft
    • Sea view
    • Sleeps 2
    More details
  • Junior Suite, Sea View (Deluxe)

    Room Amenities

    • 344 sq ft
    • Sea view
    • Sleeps 3
    More details
  • Superior Room, 1 Double Bed, Sea View

    Room Amenities

    • 301 sq ft
    • Partial sea view
    • Sleeps 2
    More details
  • Classic Room, 1 Double Bed, Garden View

    Room Amenities

    • 269 sq ft
    • Sleeps 2
    More details
  • Junior Suite, Garden View

    Room Amenities

    • 592 sq ft
    • Sleeps 4
    More details
  • Deluxe Suite, Sea View

    Room Amenities

    • 646 sq ft
    • Sea view
    • Sleeps 3
    More details
  • Junior Suite, Sea View (Superior)

    Room Amenities

    • 452 sq ft
    • Partial sea view
    • Sleeps 3
    More details
  • Family Villa, 2 Bedrooms

    Room Amenities

    • 1292 sq ft
    • Sleeps 5
    More details
  • Exclusive Suite, 1 King Bed (One-of-a-kind)

    Room Amenities

    • 646 sq ft
    • Sea view
    • Sleeps 3
    More details
  • Superior Suite, Sea View

    Room Amenities

    • 592 sq ft
    • Sea view
    • Sleeps 3
    More details

About this area

Sorrento

Located in Sorrento's Sorrento Historic Centre neighbourhood, Grand Hotel Excelsior Vittoria is in the city centre and on the waterfront. Shoppers can check out Corso Italia, while everyone can enjoy the natural beauty of Gulf of Naples and Marina Grande Beach.

Popular Location

What's nearby

  • Piazza Tasso - 1 min walk
  • Sorrento Marina - 5 min walk
  • Marina Grande Beach - 12 min walk
  • Fornillo Beach - 39 min drive
  • Positano Ferry Landing - 49 min drive

Getting around

  • Sorrento Station - 4 min walk
  • Naples (NAP-Naples Intl.) - 75 min drive

Restaurants

  • Terrazza Bosquet — 1 min walk
  • Orangerie Restaurant — 1 min walk
  • Bar del Carmine - 1 min walk
  • Hopera Italian Style Cafe - 1 min walk
  • Ristorante Pizzeria Tasso - 1 min walk

About this property

Grand Hotel Excelsior Vittoria

Family-friendly Sorrento hotel in Sorrento Historic Centre, walk to Corso Italia
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free English breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 82 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Hotel Excelsior Vittoria offers 82 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • Grand Hotel Excelsior Vittoria is listed in the 2017 Condé Nast Traveller Top 100 List.
  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 35 per day
Valet parking: EUR 35 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Train station pick-up shuttle (surcharge)
Ski shuttle nearby

Food and drink

Free English breakfast available daily 7:00 AM–11:00 AM
2 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Art gallery
Basketball
Children's pool
Fitness centre
Full-service spa
Helicopter/aeroplane tours
Playground
Seasonal outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

3 meeting rooms
Business centre
Computer station

Outdoors

Garden
Marina on-site
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Massage - swedish
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
Wheelchair-accessible path of travel

More

Couples dining
Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)
Linens
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Towels

Entertainment

42-inch LED TV
TV/satellite channels

Food and drink

Champagne service
Minibar

More

Connecting rooms available
Desk
Individually decorated
Laptop-compatible safe
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The property is closed between 08 January and 31 March.

Pets

  • Pets stay for free
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 198 per night.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night
  • Resort fee (April-January): EUR 40 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Fitness centre access
  • Shuttle service
  • Valet parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Rollaway bed fee: EUR 198 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The seasonal pool will be open from April to October.Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Excelsior Vittoria Sorrento
  • Grand Excelsior Vittoria
  • Excelsior Vittoria
  • Excelsior Vittoria
  • Sorrento Hotel Excelsior
  • Sorrento Excelsior
  • Sorrento Excelsior
  • Sorrento Hotel Excelsior
  • Grand Excelsior Vittoria
4.8

Exceptional

5 - Excellent
195
4 - Good
23
3 - Okay
2
2 - Mediocre
3
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Iconic, but a little tired

This is an historic hotel. It has an impressive history and some beautiful rooms. The garden was lovely and the views of Mt Vesuvius are wonderful. The hotel feels a bit tired and neglected in some ways. We had booked a rather expensive suite and though the hotel was well under occupied in the second week of November instead of being upgraded we were offered an upgrade for an additional fee. We looked at both rooms and kept the one we had chosen. The upgraded room had quite a barren feel and was not warm or inviting though it did have a few of Vesuvius. I think we were spoiled by the exceptional service of Il Timeo in Taormina but the service at Vittoria was underwhelming. The workers were pleasant but no one seemed very enthused or positive about their work. It was kind of depressing. On the other hand the waitstaff at the breakfast and the Michelin star restaurant were quite good and cheerful. The Bousquet restaurant food was good but the decor and condition of the space was seriously lacking. Our suite was nice with a lovely garden view. We had a couple of room service meals and while most room service is over priced this was extraordinarily so. A small cup of vegetable soup was $22.00. It was interesting to stay at this hotel for it's history but I don't think I'd be inclined to stay there again.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From start to finish, A Grand Hotel of the first order.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location set in beautiful grounds, only a few minutes walk away from the main square. Stunning, period property with glorious interior and magnificent vista over Bay of Naples/ Vesuvius via the beautiful terrace. Large pool complex in glorious gardens lined with towering specimen trees.

Stayed 7 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property will stay again. Staff was so friendly and having a afternoon cocktail on the terrace was the best

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Finest hotel in the world. We travel all over and nothing compares to the Excelsior Vittoria.

Stayed 3 nights in Oct. 2019

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