COVID-19 restrictions.

See detailsOpens in a new window
See all properties

Grand Hotel Excelsior Vittoria

Photo gallery for Grand Hotel Excelsior Vittoria

Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Grand Hotel Excelsior Vittoria

VIP Access

Grand Hotel Excelsior Vittoria

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Piazza Tasso 34, Sorrento, NA, 80067

Explore the area

  • Popular LocationPiazza Tasso1 min walk
  • Popular LocationSorrento Marina6 min walk
  • Popular LocationSorrento Beach12 min walk
  • AirportNaples (NAP-Naples Intl.)70 min drive

Choose dates to view prices

About this area

Sorrento

Grand Hotel Excelsior Vittoria is located in Sorrento Historic Centre, a neighborhood in Sorrento, and is in the city center and on the waterfront. Sedile Dominova and Deep Valley of the Mills are local landmarks, and some of the area's activities can be experienced at Sorrento Lift and Sorrento Marina. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with mountain biking, hiking/biking trails, and horse riding.
Visit our Sorrento travel guideOpens in a new window
Map

What's nearby

  • Piazza Tasso - 1 min walk
  • Sedile Dominova - 1 min walk
  • Deep Valley of the Mills - 3 min walk
  • Sorrento Marina - 6 min walk
  • Sorrento Beach - 12 min walk

Getting around

  • Sorrento Station - 4 min walk
  • Naples International Airport (NAP) - 70 min drive

Restaurants

  • Terrazza Bosquet — 1 min walk
  • Orangerie Restaurant — 1 min walk
  • Ristorante Da Gigino — 2 min walk
  • Meating — 2 min walk
  • Ristorante L'abate — 2 min walk

About this property

Grand Hotel Excelsior Vittoria

Family-friendly Sorrento hotel in Sorrento Historic Centre with 2 restaurants
Along with 2 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 82 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Grand Hotel Excelsior Vittoria offers 82 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Sorrento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Boutique Spa La Serra. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Grand Hotel Excelsior Vittoria is listed in the 2021 Travel + Leisure 500.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Valet parking on site (EUR 35 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 50 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Art gallery
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Playground
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Sorrento
Sorrento
Sorrento City Centre
Sorrento City Centre
Air conditioned
Air conditioned
Pet-friendly
Pet-friendly
Business-friendly
Business-friendly
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 08 and April 30.

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 198.0 per night
Cribs (infant beds) are available for EUR 198.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: EUR 50 per person (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 198.0 per night
  • Rollaway bed fee: EUR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to October
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Excelsior Vittoria
Grand Excelsior Vittoria
Grand Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Vittoria Excelsior
Grand Vittoria
Hotel Excelsior Vittoria
Hotel Grand Excelsior Vittoria
Hotel Grand Vittoria
Sorrento Excelsior
Sorrento Hotel Excelsior
Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel Sorrento

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 208 out of 237 reviews
5 - Excellent 88%
Rating 4 - Good. 24 out of 237 reviews
4 - Good 10%
Rating 3 - Okay. 2 out of 237 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 237 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 237 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Excelsior Vittoria is set in a fabulous location in the centre of Sorrento. It's very peaceful, surrounded by parkland and fabulous views over the bay toward Vesuvio. The interior is pristine, very clean and beautifully decorated with many interesting antiques and artefacts. Staff are excellent - very polite, efficient and confident. Food & drinks are delightful. Overall, this is a fabulous hotel.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exquisite.
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Great location, beautiful building and room, staff were very helpful and friendly. Pleasant stay.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020