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Reviews of Hampton Inn & Suites Rohnert Park - Sonoma County

2.5 out of 5
Hampton Inn & Suites Rohnert Park - Sonoma County
6248 Redwood Dr, Rohnert Park, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 277 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff were friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Simione

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Marge

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were very clean, I would definitely stay here again. Tristin at the front desk was very helpful and polite.
Stayed 1 night in Mar 2024

10/10 Excellent

Simione

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. Very clean and helpful staff. Staff was very accomodating and willing to help
Stayed 1 night in Mar 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, clean Facilities.
Stayed 1 night in Mar 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

kartika

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so great. Rian check us in and gave us personalized service.
Stayed 1 night in Mar 2024

10/10 Excellent

Opal E

Stayed 1 night in Feb 2024

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rowena

Stayed 1 night in Mar 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very helpful and friendly . Room was clean and comfortable. Breakfast was good. Definitely recommend and will continue to use this property.
Stayed 1 night in Feb 2024

10/10 Excellent

Abel

Liked: Staff & service, property conditions & facilities
All good 👍 Thanks for that service
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer in the front desk is very friendly and have excellent customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Lidda, Ceres

Stayed 1 night in Feb 2024

10/10 Excellent

Irene, anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. Breakfast was average but they had variety.
Stayed 1 night in Feb 2024

10/10 Excellent

Christina, Rohnert Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In really like the consistency of Hampton Inn. The rooms are spacious, up to date and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, excellent breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Simione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and genuine care for guests.
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
We are incredibly grateful that you took the time out to leave us a 5-Star review.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

10/10 Excellent

Michele, Hermiston

Stayed 2 nights in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

10/10 Excellent

Randolph, Arcata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved arriving at this property and being greeted so warmly and kindly by Rose, assisted by Rian. They were genuine in their greeting and so friendly! I was impressed with their service.
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
I dont know if it was the end of the shift for the employee who checked me in but he was not friendly at all and was not interested in my needs for i asked to have a room in a location with the least noise and a comfortable bed he seemed i was bothering him with my requests. reason for my requests were because my last stay i was woken all night long because of the elevator noise and the bed was lumpy and uncomfortable
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate you taking the time to share your feedback. I would like to sincerely apologize that we did not deliver the positive experience that you deserved. We pride ourselves in giving the best possible guest experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had some really back hotel experiences in the last 2 years this was the best experience I have ha thank you so much.
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate your business as well as your positive feedback. We are glad that you had a good stay and we look forward to your next visit.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 10 star rating.

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 10 star rating.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and responsive and the room was very clean
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate your business as well as your positive feedback. We are glad that you had a good stay and we look forward to your next visit.

10/10 Excellent

Ada

Stayed 2 nights in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 10 star rating.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to access, and close to restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

8/10 Good

Jonna

Stayed 1 night in Jan 2024
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you so much for taking the time to leave us a rating.

10/10 Excellent

Roberta, Indio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly! Luis always had a smile on his face !
Stayed 2 nights in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate your business as well as your positive feedback. We are glad that you had a good stay and we look forward to your next visit.

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

4/10 Poor

Selina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you so much for taking the time to leave us a rating

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 10 star rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for the 5 star rating.

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
I was just passing through and spent the night at this hotel. It was very clean and spacious with necessary amenities I needed such as a mini fridge and a microwave. The front desk staff was very friendly and helpful. I highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate your business as well as your positive feedback. We are glad that you had a good stay and we look forward to your next visit.

10/10 Excellent

VICKIE

Stayed 1 night in Dec 2023

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean, and roomy. The staff was great. The bed was comfortable but the pillows were awful. The breakfast was hearty.
Stayed 2 nights in Dec 2023
Response from Aurora Lee - Guest Service Manager on Jan 31, 2024
Thank you for choosing to stay at the Hampton Inn & Suites Rohnert Park. We appreciate your business as well as your positive feedback. We are glad that you had a good stay and we look forward to your next visit.

10/10 Excellent

Lester, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mauricio, san jose

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Donna

Stayed 2 nights in Dec 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice place.
Stayed 1 night in Dec 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was easy to locate and the staff were very helpful however the second night was not so great I was placed next to the elevator and could not sleep because of the loud noises and hums coming from the elevator also the beds made my back hurt they need to be replaced emediately
Stayed 1 night in Dec 2023

6/10 Okay

David

Travelled with partner
Nothing fancy though!
Stayed 1 night in Dec 2023

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS GREAT
Stayed 1 night in Dec 2023