Restaurant

Reviews of The Westin Verasa Napa

4 out of 5
The Westin Verasa Napa
1314 McKinstry Street, Napa, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1004 reviews" "
Rating 8 - Good. 200 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maru

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel!! Staff is super nice and professional ! We will go again
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
This place is great. We had a two bedroom 2 bath luxury suite. It even had a full kitchen and a lovely large balcony with a view of the Napa valley and downtown Napa.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

THERESA

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable hotel. Great experience!
Stayed 1 night in Feb 2024

8/10 Good

Regina, CONCORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mizami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay! Room was clean, valet parking was included in the fees for the stay, and staff were helpful with requests. The only issues we had were that the towels were a little rough and the tv and remote seemed outdated. However, the positives shine plus it was really close to the oxbow market and many wine tasting rooms. Would stay again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities
Appreciated the location of the property. Convenient to many places on our agenda. Valet service and evening car service was provided at no charge and that staff was very accommodating. Bar and restaurant staff also highly professional. What I was highly unsatisfied with was the location of our rooms. I booked 2 rooms at the time of booking for a girls weekend to celebrate a milestone birthday and the rooms were no where near each other. And our request could not be accommodated by front desk staff. Reserved a month in advance.
Stayed 3 nights in Jan 2024

10/10 Excellent

John or Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at the little cafe was not very good. Won't dine there again. Staff was nice to take off the breakfast I wouldn't eat. Bar staff was a lot of fun and they maintain the cleanest glassware anywhere. Every glass was toweled and shined.
Stayed 2 nights in Jan 2024

6/10 Okay

Jonathan, San Francisco

Considering the room price, better soundproofing would have been nice. The first night, I was awakened twice by a young child who seemed to be having a nightmare & the next by an infant across the hall who cried for 90minutes.
Stayed 2 nights in Jan 2024

8/10 Good

Joseph, Milpitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, my husband and I enjoyed our stay and will definitely come back! The staff was very attentive. Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome pool area.
Stayed 3 nights in Dec 2023

8/10 Good

John

Stayed 1 night in Dec 2023

10/10 Excellent

Natalie

Stayed 1 night in Dec 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage door was heard going up and down constantly starting at 7 AM every day in our room. Probably nothing that can be done for this and adjacent rooms. But a discount should be offered on these rooms that is significant and the guest should be advised of this noise. If you are working person, you are up and gone by 7 or so anyway, so no big deal. But if you are casual traveler, the room is not good for those that sleep-in until 8 AM. The desk staff, concierge service, housekeeping, bartenders and the parking concierge staff were all excellent. The servers in the cafe area could have been coached on kindness and promptness a bit. They were a little bit lax on customer service.
Stayed 2 nights in Dec 2023

2/10 Terrible

Rupal

Parking was $25 whereas we park on the street for free.
Stayed 2 nights in Dec 2023

10/10 Excellent

ilanit

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. A bit pricy but great for family and pups
Stayed 2 nights in Nov 2023

10/10 Excellent

martin

Stayed 1 night in Nov 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Walter

Stayed 1 night in Nov 2023

10/10 Excellent

Perla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Great location, great costumer service and super clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

XOCHILT

Stayed 2 nights in Nov 2023

10/10 Excellent

Darryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, quiet and comfortable. Excellent staff.
Stayed 7 nights in Nov 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel un a very convenient location.
Stayed 2 nights in Nov 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Naji, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Also close to downtown Napa and a local market so tons of shopping and food options within walking distance. Well lit at night as well.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great atmosphere. Easy to get to dining and shopping.
Stayed 2 nights in Aug 2023

8/10 Good

DINA

Travelled with family
The premises are great but the rooms could use some updating for the price.
Stayed 4 nights in Oct 2023

10/10 Excellent

Susan, Grand Blanc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023

8/10 Good

Jesse

Stayed 4 nights in Sep 2023

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the amenities of the hotel and the staff, especially the valet team Gabriel did a excellent job taking care of our family. I believe the hotel restaurant was ran by a different organization. We got yogurt, granola, strawberries in the morning. It was served in a box and it’s kind of all over the box instead of having a container.
Stayed 7 nights in Sep 2023

10/10 Excellent

Steven P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located to many dining and tasting locations. We walked to downtown crossing over part of the Napa river to the beautiful waterfront district.The Oxbow Park is adjacent to the property and on Friday nite had a special event. You could walk to the Model Bakery and get fresh coffee and danishes in am or sandwiches in the afternoon. The Bed was amazing with crisp linens and comfortable. I enjoyed going out of the room in the am and getting a cup of hot tea and sitting out on the veranda enjoying the crisp morning air and sunshine.
Stayed 5 nights in Sep 2023

10/10 Excellent

Neal

Stayed 3 nights in Aug 2023

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Holly

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Need new TVs
Not worth the expense. They need to replace a lot for what should be there (TVs cabinets furniture). I felt a little taken advantage of for how much I paid. I still had a fantastic trip. Need more variety at their “store”.
Stayed 3 nights in Aug 2023

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Staff was very helpful and polite. Convenient to restaurants and shopping
Stayed 2 nights in Aug 2023

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back to this hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet would not flush properly it was never fixed and we were not given another room.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2023

10/10 Excellent

Kuae, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were beautiful for our annual girls trip and we were delighted to discover that the hotel is right across the street from the Napa Valley Wine Train, the highlight of our trip!
Stayed 4 nights in Jul 2023

10/10 Excellent

Celenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Jul 2023

10/10 Excellent

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lovely stay at the Westin. Everyone was friendly and very helpful. It’s a beautiful property, as well and close to restaurants and shopping.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jul 2023