Outdoor pool, pool umbrellas, sun loungers
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Reviews of Hotel Bordoy Alcudia Port Suites

5 out of 5
Hotel Bordoy Alcudia Port Suites
Calle Coral, 4, Puerto De Alcudia, Alcúdia, Mallorca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 162 reviews" "
Rating 8 - Good. 23 out of 162 reviews" "
Rating 6 - Okay. 4 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

sarah

Liked: Cleanliness, property conditions & facilities
Great hotel, with a wonderful buffet breakfast. Staff were all so friendly, great pool area and we loved that there was a spa area to use, which was perfect when we had a rainy day.
Stayed 5 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Good size rooms and super friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

St Kiu Teresa

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Lizbeth Yureisis Miranda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is outstanding. Well appointed rooms, with plenty of USB ports for charging phones, etc. Wonderful, attentive, helpful staff, including Melanie, Esperanza, and Carmen in reception, and housekeeping and restaurant staff. One short block to beach. Breakfast buffet is fantastic. Highly recommend this hotel in Puerto Alcudia.
Stayed 4 nights in Oct 2023

10/10 Excellent

Hendrika

Stayed 5 nights in Oct 2023

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel in a great location. The staff are welcoming and helpful, we had a beautiful room with a very comfortable bed and the breakfast was outstanding. Highly highly recommend
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Poor service
Never have I ever asked for room service (towels, toothbrush) and had to go down to the lobby myself and pick them up. Never have I ever asked for extra blankets, was told to come down to the lobby, and was given just the bed sheets. Then had to go downstairs AGAIN to ask for the actual blankets. Excellent room and kind staff but poor service
Stayed 1 night in May 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quality boutique hotel - right in the heart of the Port area with bars, restaurants and supermarkets on the doorstep as well as the beach. Loved the atmosphere and staff, will definitely be back if we can!
Stayed 7 nights in May 2023

6/10 Okay

Liam

Disliked: Room comfort
Basic - 4 Star at best, more like a good 3 star
4 Star at best, certainly not 5. Beds pretty basic and bit lumpy. Totally understaffed. Only one person on front desk the whole day and night, doing everything, including spa bookings and towels. Disorganised no milk or toaster in buffet, Steam room broken for whole trip etc. Pretty basic
Stayed 2 nights in May 2023

6/10 Okay

L

Business traveller
Liked: Cleanliness, room comfort
Great hotel staff, rooms were good. Service was good. However it's located in busy street so u will hear traffic noise while trying to chill in the pool It's not directly sea facing
Stayed 3 nights in May 2023

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was fabulous, from the staff to the rooms to the spa to the excellent breakfast options. We went early in the season, so it was quieter than it would be during peak summer but that was perfect for my friend and I as we were looking for a relaxing break. The hotel is about a 2 minute walk to the beach and there are many good restaurant options within a very short walking distance, especially in the direction of the marina. The hotel is on a side road that gets a fair bit of traffic but that's only really apparent when you're by the pool. This didn't bother us, but it might be a deal-breaker for some guests.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Marco

Excellent service,very friendly people. Very clean and professional place.
Stayed 3 nights in Mar 2023

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. We booked last minute as an add-on to our stay in Mallorca & Alcúdia Port Suites did not disappoint. LOCATION Situated just off the first row of buildings to the beach, Alcúdia Port Suites is ideally situated near the port, beach, great restaurants & Alcúdia town center. Parking might be a bit difficult here, but luckily we had a Mini Cooper & found a spot right beside the hotel. CHECK-IN The reception staff was nice and accommodating. They offer you champagne & water upon arrival. ROOM We found the room layout to be extremely ideal. We liked that it was separated into 4 quadrants - Bedroom, Living, Desk/Coffee/Closet, Bathroom. The entire room can be opened up to make it feel like one spacious room or partitioned off for privacy. If you are a group of not super close friends, maybe this isn't the room for you as the bathroom cannot be closed off. FOOD/RESTAURANT We did not try FACILITIES They have a spa & hammam that is open for use. This is a nice extra bonus. They also have a pool for a more relaxing water experience minus all the fuss of sand. CHECK-OUT It was a nice touch that even though check-out is at Noon, they offer to keep your luggages, give you beach towels & you can shower and change in the spa. It's really helpful especially if you have a later flight or your check-in somewhere else is later in the day.
Stayed 1 night in Oct 2022
Response from Bordoy Hotels on Oct 24, 2022
Dear Nina, Thank you very much for the good review about your stay in our Hotel! We are glad to hear that you had a good stay with us and were able to enjoy the facilities and our services. Keep up with us on social media!We would be very happy to welcome you again soon.Yours sincerely,Team Bordoy Hotels

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service, very modern and clean hotel.
Stayed 3 nights in Oct 2022
Response from Bordoy Hotels on Oct 7, 2022
Dear Christopher, Thank you very much for the good review about your stay in our Hotel! I hope you had a good stay with usKeep up with us on social media!We would be very happy to welcome you again soon.Yours sincerely,Team Bordoy Hotels

10/10 Excellent

Peadar

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel on every level. From the moment you arrive everything is perfect. The staff are amazing and nothing is too much. I very much recommend a stay here and we will definitely be back Thank you
Stayed 3 nights in Sep 2022
Response from Bordoy Hotels on Sep 21, 2022
Hello!Thank you for taking the time to review your stay with us.We would be delighted to see you again. Bordoy Hotels Team

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Aug 2022
Response from Team Bordoy on Sep 7, 2022
Dear Michael, Thank you very much for the good review about your stay in our Hotel! I hope you had a good stay with usKeep up with us on social media!We would be very happy to welcome you again soon.Yours sincerely,Team Bordoy Hotels

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and amazing room. It's the little things, like having charging outlets all around the apartment and a super clean room that made the difference. Everyone was very friendly and the service in the pool area was great too. Also loved the Spa!
Stayed 7 nights in Jun 2022
Response from Bordoy Hotels on Jul 7, 2022
Dear Lynn, Thank you very much for the very good review about your stay in our Hotel! We are glad to hear that you enjoyed your stay and that you were able to enjoy the room and the swimming pool. Thank you very much for mentioning the friendliness of our staff :) We would be very happy to welcome you again soon. Yours sincerely, Team Bordoy Hotels

10/10 Excellent

Shane, San Clemente

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. The spa situation is a major perk. Close to the beach. Fantastic breakfast. I highly recommend for the value.
Stayed 4 nights in Jun 2022
Response from Bordoy Alcudia Port Suites Team. on Jun 22, 2022
Dear Shane, Thank you for comment. We are delighted to know that you had a very good stay with us. Thank you for appreciating our breakfast and spa. We hope to see you again in the future in Puerto de Alcúdia. Kind Regards, Bordoy Alcudia Port Suites Team.

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location excellent de or and rooms
Stayed 7 nights in May 2022
Response from Bordoy Alcudia Port Suites Team. on May 17, 2022
Dear Graeme, Thank you for choosing Bordoy Alcudia Port Suites for your holidays. We are really happy to know that everything was perfect. We hope to see you very soon. Thank you. Bordoy Alcudia Port Suites Team.

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff (Esperanza) is excellent and attentive. The rooms are large and very nice. The spa is fantastic. great location
Stayed 3 nights in Apr 2022
Response from Bordoy Alcudia Port Suites Team. on May 17, 2022
Dear Michelle, Thank you for your comment. We appreciate your kind words to our employees and are very happy that everything was to their liking. We look forward to seeing you again with us in the future. Thank you. Bordoy Alcudia Port Suites Team.

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice location. Very clean.
Stayed 7 nights in Apr 2022
Response from Bordoy Alcudia Port Suites Team. on May 17, 2022
Dear Karen, Thank you for your comment. We are happy to know that the location of our hotel, our staff and the cleanliness will cover your expectations. We hope to see you again very soon. Thank you. Bordoy Alcudia Port Suites Team.

10/10 Excellent

Geron

Liked: Cleanliness, room comfort
Exceptional hotel with excellent service by the entire team.
Stayed 5 nights in Sep 2021

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort
Best hotel by far
Best hotel by far in Alcudia, better than viva golf down the road and cheaper. Great food.
Stayed 3 nights in Sep 2021
Response from Caprice Team on Sep 15, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karl

Liked: Cleanliness, room comfort
Stylish hotel with a great location
Stylish hotel with nicely designed rooms, clean and well maintained. Breakfast was lovely and the staff friendly. Pool area is a lovely place to chill and close to the beach. Recommended.
Stayed 3 nights in Jun 2021
Response from Caprice Team on Jul 12, 2021
Thank you so much!

8/10 Good

Lucia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort
Overall our stay was good, I don’t feel the hotel is 5* but it was still nice. We were upgraded to a suite which suited our needs and expectations better than the standard room, I felt as though the money we paid per night was more aligned with the suite room. The suite had little extra touches such as more space, more plug sockets, double sink, double balcony.
Stayed 6 nights in Aug 2020

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. They failed to fix the air conditioning in the bedroom despite us asking 4 times and both front office and technical staff serving the problem
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location near to the beach and lots of restaurants & bars. The condition of the hotel is immaculate and there is a very calm atmosphere throughout. I would recommend the roof top suite with private sun-loungers and jacuzzi.! Quality of food at breakfast was very good although the made to order hot food was not always consistent on portion sizes so be specific. Overall an excellent holiday and we will recommend to others
Stayed 7 nights in Sep 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely food and lovely staff
A lovely hotel with really friendly staff. Our room was really lovely and huge, the air conditioning was very quiet when we needed it at night. The pool area is very nice with lots of room for everyone. The breakfast was delicious and we had dinner one evening and it was really delicious. Couple in 40s from Dublin, Ireland
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern and in a great location, breakfast was good and the staff were very helpful. The only thing I would have liked was that the tea and coffee was replenish when used rather than having to pay extra, Although there is a supermarket across the road where these can be bought!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent the room was very modern and spacious
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exemplary (a special mention to the wonderful Yolanda). Totally flawless service and attention to detail.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome, very nice clean and spacious room , staff could not do enough for us, especially the pool man, One of the nicest hotel I’ve stayed in Would highly recommend this hotel to anyone
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, location was nice- literally right in front of Alcudia beach. Staffs were friendly. We've tried two restaurants they recommended and loved them all. Breakfast was also nice, room had views. One small drawback is that shower was in the middle of the room and had no walls to cover. I guess they probably have rooms with shower inside the bathroom so ask before you stay. Overall, I would recommend this hotel!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Menu for dinner the same for 9 days very repetitive and absolutely no entertainment. Otherwise all good.
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. the only down side i would say is the menu for dinner not varied enough so after a few days you have tried everything and the menu dose not change.
Stayed 4 nights in Aug 2019

10/10 Excellent

robertmazzariol, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, very attentive staff, great location. Breakfast is first rate. Cleanliness of property is impeccable. Staff is always around to insure that every need and desire is looked after. First rate hotel!
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent beautiful hotel and grounds are superb. Staff very hard working
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything new and Modern, staff all trying to help, Just step across the road to the beach Lovely pool area and setting very private.
Stayed 1 night in Aug 2019

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019