Reception

Reviews of Moxy Amiens

3 out of 5
Moxy Amiens
29/33 Rue Paul Tellier, Amiens, Somme

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 613 reviews" "
Rating 8 - Good. 275 out of 613 reviews" "
Rating 6 - Okay. 52 out of 613 reviews" "
Rating 4 - Poor. 12 out of 613 reviews" "
Rating 2 - Terrible. 3 out of 613 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lucía

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in experience, even if we arrived later than expected
Stayed 1 night in Feb 2024
Response from Guillaume Supervisor Reception on Feb 19, 2024
Hello Lucia,Thanks for your feedback.See you soon for a new experience.Best regards

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best
Front desk personnel helpful but not friendly, there were eggshells in the overpriced breakfast, few vegan options, bed very hard and too low for handicap access, the toilet too low for handicap access, the water temperature in the shower was not consistent, decor was cute.
Stayed 2 nights in Oct 2023
Response from Margaux -Crew on Oct 28, 2023
Hi Florence, Thank you for your feedback, We are sorry to hear that the room did not meet your expectations. All disabled rooms in the hotel are adapted for wheelchair accessibility, which can explain the proximity to the ground. We are stuck regarding the vegan options because we have two vegan dishes on our restaurant menu and vegan milk on the breakfast buffet.We hope to see you for a new experience maybe better Best regards, Margaux -Crew

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff clean and tidy nice bar area and food available.
Stayed 1 night in Oct 2023
Response from Margaux -Crew on Oct 28, 2023
Hi Sheila, Thank you for your feedback, you hope to see you soon for a new experience Best regards, Margaux -Crew

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Moxy is charming, friendly, and comfortable
Stayed 4 nights in Oct 2023
Response from Margaux -Crew on Oct 12, 2023
Hi Florence, Thank you so much for your feedback ! We are really happy to read you ! See you soon ! Margaux -Crew

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Margaux -Crew on Sep 4, 2023
Hi James ! Thank you for your feedback ! We hope to see you soon for a new trip in Amiens ! Best regards Margaux -CREW

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Margaux -Crew on Sep 4, 2023
Bonjour Sarah, Merci pour votre belle note ! Nous espérons vous revoir très prochainement pour une nouvelle expérience ! Bien cordialement, Margaux -Crew

8/10 Good

Maria, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guillaume Supervisor Reception on Jun 30, 2023
Bonjour,Merci de ce retour et cette note.Au plaisir,

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay, great staff and very clean
Stayed 2 nights in Jun 2023
Response from Guillaume Supervisor Reception on Jun 28, 2023
Hey Jayne,Thanks a lot for your feelback.See you soon for a new experience.Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Guillaume Supervisor Reception on Jun 2, 2023
Bonjour,merci pour cette belle note.Au plaisir de vous accueillir de nouveau,Cordialement,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel.
Really excellent. Staff so friendly, courteous and very efficient. The hotel is very comfortable, attractive and well situated for seeing the city and taking a train. Room was great, large w huge bathroom. We loved it all. Bravo!
Stayed 1 night in Apr 2023
Response from Guillaume, supervisor reception on May 6, 2023
Hey Elizabeth,Thanks so much for your feelback. You are the spirit of the hotel. It's very important for us to see that your experience was unique.See you soon,Best regards

10/10 Excellent

Michael

Great for youger people.
Fun Hotel, good bar.
Stayed 1 night in Mar 2023
Response from Guillaume, Supervisor reception on Mar 28, 2023
Hi Michael, Thanks so much for your feelback.See you soon for a new experience.

10/10 Excellent

MACDARA

Stayed 2 nights in Mar 2023
Response from Guillaume, Supervisor reception on Mar 28, 2023
Hi Macdara,merci beaucoup pour votre retour et cette belle note.Au plaisir de vous accueillir de nouveau,cordialement,

8/10 Good

David, Eastbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to everything and easy to find, park, staff were great, price was good.
Stayed 1 night in Sep 2022
Response from Guillaume Supervisor Reception on Oct 20, 2022
Hey Dan, thanks for your feelback and this note. See you soon for a new experience. Best regards, Guillaume, supervisor reception

10/10 Excellent

laurent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2022
Response from Guillaume Supervisor Reception on Aug 22, 2022
Hey Laurent, Merci beaucoup pour cette belle note. EN effet, nous sommes friendly tout plein. Au plaisir de vous revoir pour une nouvelle expérience. Cordialement

10/10 Excellent

Matthew

Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sanaé KATO - Assistant general Manager on Aug 16, 2022
Dear Timothy, Thank you for your feedback !! Hope to have the pleasure to welcome you again :) Kind regards

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Excellent stay. Clean comfortable. When i walked in i said Wow... recommend
Stayed 1 night in Aug 2022
Response from Sanaé KATO - Assistant general Manager on Aug 16, 2022
Dear Zena, All the team would like to thank you for your really nice comment concerning your stay with us. We are really glad that you appreciate it ! Our wish is that all our guests have this same word :D Have a nice day ! Kind regards

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Enjoyable stay in a good location. Comfortable hotel with all the traditional Moxy hotel vibes. Decent location a good value hotel.
Stayed 1 night in May 2022
Response from Guillaume Supervisor Reception on Jun 28, 2022
hello, thanks for your return and your note. Have a good day and see you soon for a new experience

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic staff
The staff could not have been more helpful, particularly when my husband was unwell one night. The hotel was clean throughout and we all felt very comfortable being there. Beds were really comfy. The only downside was the fire alarm went off twice during our stay - very sensitive system apparently which reacts to steam from hot showers. The staff were great and apologised and gave free coffees/teas etc at breakfast, but I sensed they had to do this regularly and spend their life apologising to guests.
Stayed 3 nights in Jun 2022
Response from Guillaume Supervisor Reception on Jun 28, 2022
Hellon thanks for your note and your comment. Sorry for the alarm. The problem is resolved :) Have a good day and see you soon for a new experience less alarm :)

8/10 Good

Virginia

Stayed 1 night in Jun 2022
Response from Guillaume Supervisor Reception on Jul 2, 2022
Hello VIrginia, merci de ce retour et cette note. Au plaisir de vous revoir , cordialement

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in Amiens at Moxy’s. Staff were friendly, kind and accommodating — especially to a Canadian tourist not fluent in French! The room was great! The bed and pillows good and had a duvet worth coveting. A perfect location for a traveller using trains and buses to get around. Also, perfect for walking around gorgeous Amiens. Breakfast was included. I would say the best breakfast in my two week stay in Europe. I should have asked if the apple juice was homemade or store bought because it was the best apple juice I have ever had next to my mother’s homemade. Thank you for a great stay Moxy’s Amiens
Stayed 3 nights in May 2022
Response from Guillaume Supervisor Reception on Jun 28, 2022
Hey Karen, thanks a lot for your note. See you soon for a new stay :)

2/10 Terrible

Jordy

Stayed 2 nights in May 2022
Response from Guillaume Supervisor Reception on Jun 28, 2022
Hello Jordy, merci de ce retour. Néanmoins, pouvez vous me dire ce qui à valu un 2/10 car il n'y a pas de commentaire. Cela pourrait nous permettre d'améliorer votre expérience.

10/10 Excellent

Neville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely hotel.
Stayed 1 night in May 2022
Response from Guillaume Supervisor Reception on Jun 28, 2022
Hello Neville, Thanks for your note. Have a good day and see you soon

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy hotel from the train station. Very helpful, welcoming staff. Room was fine, spacious by European standards. AC noted in listing but non functional at this time of year. Shower water ran hot and cold. Overall nice, convenient hotel.
Stayed 1 night in May 2022
Response from Guillaume Supervisor Reception on Jul 2, 2022
Hey Robin, thanks for your good feelback. See you soon for a new stay. BEst regards,

4/10 Poor

Vikas

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022
Response from Guillaume, Supervisor reception on May 12, 2022
Bonsoir Vikas. Je suis surpris de cette note sans commentaire qui pourrais expliquer celle ci. N'hésitez pas à nous contacter afin de nous dire pourquoi un 4/10 que l'on puisse comprendre ce qui n'a pas été ou ce qu'il faudrait améliorer . Ce n'est pas l'image que reflète l'hôtel. Restant à votre disposition et espérant vous revoir pour une nouvelle expérience . Cordialement

10/10 Excellent

Jacqui, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff with modern facilities. Easy stroll from the station and 10 minutes to the centre
Stayed 1 night in Jan 2020
Response from MB on Feb 6, 2020
Dear Jacqui, thanks a lot for your comment! Hope to welcome you again in our property, Maxime Bourgois, GM.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were responsive and helpful and very quick to reply with any queries
Stayed 3 nights in Dec 2019
Response from MB on Feb 11, 2020
Dear guest, thanks a lot for this 5/5 review! Hope to see you again at the Campanile Amiens Centre Gare hotel, Maxime Bourgois, manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were disappointed with our stay at Campanile. Our room was compact but quite well laid out and useful. It was stuffy and the air conditioning did not appear to be working at all so we had to open the windows to get some fresh air. This meant street noise and light disturbed our sleep. The bed was overly firm and the pillows too soft for our liking. Breakfast was of a poor standard for the cost with most of the food cold and unappealing. Location is very convenient for the train station, just across the street.
Stayed 2 nights in Oct 2019
Response from MB on Dec 6, 2019
Dear customer, I'm very sorry to read your comment. Our staff is disponible 24h/day to assist you. Our hotel stayed in the downtown, close to the facilities and train station; some noices should be eared. Next time, don't hesitate to request a room at the back of the hotel. Hope to welcome you again, Maxime Bourgois, manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from MB on Dec 6, 2019
Merci pour cette évaluation, reçue 5/5! A bientôt chez Campanile

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from MB on Dec 6, 2019
Merci !

6/10 Okay

RY, NYC

Travelled with partner
Train station location is good, but hotel doesn't feel modern, and costs more than other comparable hotels we stayed at in the region.
Stayed 1 night in Aug 2019

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant left quite a bit to be desired. My wife ordered a chicken dish and it looked and tasted as old as we are- in our 60s.
Stayed 1 night in Jul 2019
Response from MB on Jul 31, 2019
Phil, thanks for your comment. I'm sorry if the chicken were not prepared as you want. Don't hesitate to ask for another meal if you have any problem with this. Kind regards, Maxime Bourgois, manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was clean and comfortable. The staff were helpful.
Stayed 1 night in Jul 2019
Response from MB on Jul 31, 2019
Dear customer, we are happy of your review. We love to welcome foreigners and assist them to discover all sights of your wonderfull Amiens. Hope to see you again,

10/10 Excellent

MichaelL

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Cathedral and surrounding ancient streets are pretty much the main attraction. The hotel was within short walking distance and parking lot across the street for the car. Room was better then ok for the price we paid. Had an issue getting into the room and had to wait for the manager to arrive and open the door with his key. Otherwise, no complaints.
Stayed 1 night in Jul 2019
Response from MB on Jul 31, 2019
Dear Michael, thanks for your 5* comment! Our staff is available 24h/day, even to open a door ;-) Hope to welcome you again, Maxime Bourgois, manager

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very friendly and helpful staff. Good choice of items at breakfast
Stayed 1 night in Jul 2019
Response from MB on Jul 31, 2019
Dear, Your satisfaction is our priority, and your 5/5 is our best reward! Hope to see you again in Campanile Amiens Centre Gare, Maxime Bourgois, manager

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the train station
Nice simple hotel right by the train station. If you walk from the train station, don't follow instructions on Google Maps as they take you around. There is a direct path from the station to the hotel. The windows are very sound proof. It was very quiet despite being just opposite the train station. There isn't much to do near the hotel, but the old town is 10 minutes walk away.
Stayed 1 night in Jun 2019
Response from MB on Jul 5, 2019
Dear Maxim (nice firstname:-) )I'm very happy of your comment shared here! Wish to welcome you again in our Campanile, Maxime Bourgois, manager

6/10 Okay

Verified traveller

Travelled with partner
Location was good, next to train station and city centre
Stayed 5 nights in Jun 2019
Response from MB on Jul 5, 2019
Thanks for your evaluation. Kind regards from Amiens!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Maxime Bourgois, GM on Jul 5, 2019
Thanks for this 5/5! Kind regards from our wonderfull city of #Amiens !

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient
Conveniently situated by the station and easy walking distance of Cathedral/town/canals. Free parking in side streets all weekend. Bar and restaurant (closes at 10). Clean and quiet despite our room overlooking station. Nice typical and town centre Camponile in good condition.
Stayed 1 night in May 2019
Response from MB on Jun 20, 2019
Dear Malcolm, thanks a lot for your review. Hope to welcome you again in our property, Maxime Bourgois, manager

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is convenient to train station, shops and restaurants. Staff were friendly and efficient. Room was comfortable. Restaurant and bar on site..
Stayed 3 nights in May 2019
Response from MB on Jun 20, 2019
Dear Edwina, thanks for your opinion. Have a nice day! Kind regards from Campanile Amiens Centre Gare

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Only problems we had 1)was at breakfast when at 750am sunday morning there were NO eggs 2)lack of English speaking team
Stayed 1 night in May 2019
Response from MB on Jun 20, 2019
Dear Ashley, thanks for your comment. All our team who has contact with guests speak more or less english. for exemple, if your waitress is not an expert, the receptionnist should help her...and oppposite works too! Hope to welcome you again in our hotel,

8/10 Good

truerwords, Boston

Travelled with partner
Liked: Cleanliness, staff & service
Good, clean standard. Like staying at IKEA overnight. Nice people. VERY convenient to the train station. Twin beds guaranteed which isn't that common.
Stayed 1 night in May 2019
Response from MB on May 17, 2019
Dear guest, thanks for your nice but athypic comment about Ikea! It should be a pleasure to have more details about this compare! Hope to welcome you again in our Campanile Hotel, Maxime Bourgois, manager

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from MB on Jul 7, 2019
Merci Judith, à très vite...

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Basic Hotel
The room is basic but clean and comfortable. We were surprised and disappointed that there was no safe and closet and storage space was quite limited. We stayed the night of a time change which as foreign visitors we were unaware of and we were very disappointed that the staff did nothing to alert guests of the change. Luckily we did not have a morning flight or train as we would have missed it. The location was quite convenient and the near by parking garage did allow in and out privileges.
Stayed 2 nights in Mar 2019
Response from MB on Apr 17, 2019
Dear Richard, thanks for your comment. Safe is available at the reception, don't hesitate to ask next time. There was papers in the lifts, and at the reception about the time change. I'm sorry if you didn't saw them. Kind regards, Maxime BOURGOIS, manager

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019