Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 12-Aug-2016
Friendly and helpful staff, clean and spacious room, competitive price, quick check in and check out
5out of 5
by A verified traveller fromLincolnshire

Nice hotel, easy to get to. Amenities close by

Posted 12-Aug-2016
Pros: Very dog friendly
Location: Easy to get to from the M5. Easy to get to Musgrove hospital where we were visiting a relative.
Helpful staff. Very dog friendly. Good sized room. Clean & comfortable
4out of 5
by A verified traveller fromScarborough, N Yorkshire

Holiday visiting Heritage Railways

Posted 21-Jul-2016
Pros: Good value for money
Cons: Only stayed one night so cannot make any constructive comments
Location: Convenient position to visit The West Somerset Railway at Bishops Lydeard which was the main reason for staying.
Nice hotel at reasonable rates. Comfortable with all the necessary requirements available, which is more than can be said for our next port of call run by a well known national chain.
3out of 5
by A verified traveller fromkent

Good value for money

Posted 18-Jul-2016
Pros: It's location was handy for what I required. Although its location is on the M5 services the room was fairly quiet.
Cons: Update the bathroom . Provide more than one pillow per person
Location: Location was as I required , however didn't do or look at nearby things to do .
Stayed at this hotel due to its location for attending a family function. Hotel is not bad, could do with a bit of an update as decoration appears a bit dated . Bathroom was just about acceptable.
1out of 5
by A verified traveller

Worse than student accommodation

Posted 3-Jul-2016
We arrived Saturday 25th to be told they had no record of my booking, which i booked through expedia. The lady in the reception told us she would be able to book us in for 3 nights she then changed her mind and said we could stay for tge the week and i paid in full, i then rang expedia who said they would ring the hotel, but told me they couldn't get through i spoke to reception who informed me they found my booking., but no apology. I am wondering if the room i was allocated was the one we were supposed to be in, the bath was dirty and the shower only ran boiling hot water. The next day the cleaner had been in our room and left the window open and the tv on. Tonight we can't watch the tv as bad interference. This has not been a pleasant stay. I chose this hotel as we had stayed in days inn Wetherby twice and it was 100 times better than this.
4out of 5
by A verified traveller frommanchester

Basic hotel suitable for needs

Posted 14-Jun-2016
For the price paid the hotel was more than adequate for what we needed. We used it for a one night stop to break our journey down South. Would stay again for one night.
3out of 5
by Javed fromLondon

Posted 1-Jun-2016 on Hotels
No good bed meters are no good
1out of 5
by Emma fromcornwall

poor quality and value

Posted 18-May-2016 on Hotels
Difficult to access. Unhelpful staff. would not recommend or ever stay again.
3out of 5
by Brian fromSouth Devon

Posted 10-May-2016 on Hotels
Disappointing due to difficulty accessing the hotel from the north carriageway of the M5. Signage was not visible when arriving late at night.
4out of 5
by Anthony fromLetchworth

Decent place to have a break

Posted 9-May-2016 on Hotels
Needed somewhere to sleep after our long journey before going to a wedding. This did the job for what we wanted