Ratings based on 230 Verified Reviews

3.7 out of 5
73% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Posted 20-Feb-2017
Cons: the comfort of the beds.
The hotel is ok for a quick stop over and was clean. But we had twins beds and we both found the beds uncomfortable and did not have a goods night sleep
2out of 5
by A verified traveller fromDerbyshire

Days in

Posted 7-Feb-2017
Very thin walls, placed on the same landing in between 2 lots of the same family so it was like a kindergarten from 6.30 am - 11.30 pm kids running up and down. Shouting from one room to the other a weekend from hell
4out of 5
Recommended
for Business Travellers
by A verified traveller fromThirsk

Pleasing Motorway hotel

Posted 4-Feb-2017
Pros: Value for money and very quiet given location
Cons: Shower had a personality, went from scalding to very cold apparently at random. Took time to get the balance right, problem with thermostatic valve?
Location: Taunton, Somerset, plenty to do!
Facilities as expected, good value, very quiet despite being close to the M5. Hotel is located towards the rear of the service station complex and motorway noise was not at all intrusive in the bedroom. Our room was at the back which helped the noise and there was a rural outlook which was pleasing despite the bad weather. Overall experience was easy and the hotel staff were helpful. Excellent value for money.
2out of 5
by A verified traveller

Not very welcoming Staff

Posted 4-Feb-2017
First night no internet, receptionist seem stunned that i even brought this to her attention when I ask how in was to be compensated, it was suggested I could go to another hotel. Housekeeping said that would be back at 16:00 to clean room only to be told they finish at 15:00, The staff look extremely unhappy good location if you can get cheap enough rates but the customer services let's this place down. Perhaps new staff are in order
4out of 5
by A verified traveller

Convenient

Posted 7-Nov-2016 on Hotels
Very convenient position and comfortable.
2out of 5
by A verified traveller

Posted 10-Oct-2016 on Hotels
Sofa bed needs changing so hard to sleep on.
2out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2016 on Hotels
4out of 5
by A verified traveller

Typical motel

Posted 2-Oct-2016 on Hotels
Noisy. People leaving early (6am) let their bedroom door slam shut. Scalding hot water coming out of cold tap at 10pm meant I couldn't brush my teeth.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Sep-2016 on Hotels
4out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
Ovrtnight stay