Ratings based on 237 Verified Reviews

3.7 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from north east

Hotel needs updating

Posted 2-May-2017
Confusion over reservation given wrong key for room but still opened door other guests given our room key entered our room whilst we were in room.tv reception or tv very poor quality may ad well not have been in toomey for what use it was very poor WiFi keeps dropping out have to sign in every use would not recommend this hotel
3 out of 5
by A verified traveller from Australia

Convenient location

Posted 28-Apr-2017
Pros: Location
Cons: Service
Welcoming introduction by staff however, after paying and going to the room discovered no hot water for a shower. Turns out staff were aware there was no hot water but took our booking anyway. Were offered full refund or £20 food voucher. Too late to go looking for new accommodation so only option was the voucher. Should have been made aware of situation before taking our money.
3 out of 5
by A verified traveller

Booked 3 rooms for one night stay

Posted 3-Apr-2017
Rooms ok but dated beds uncomfortable bathroom although clean had signs of wear in bottom of bath same in sink . In one of the other rooms there were big cobwebs hanging from ceiling . Glad was only a one night stay
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

"Did what it said on the tin"

Posted 24-Mar-2017
Pros: Value for money and above all clean and comfortable
Location: Easy to find, quiet , even being just of motorway and easy parking . Easy excess to Devon / Cornwall etc or likewise North towards Bristol.
Clean, tidy and comfortable. Pleasant staff and excellent rates.
4 out of 5
by Dave

Clean cheap stopover hotel

Posted 21-Feb-2017 on Hotels
Simple, clean and no frills hotel at a motorway services and used as a stopover for a 350 mile journey all at the bargain price of £35.
3 out of 5
by A verified traveller from Devon, UK

Not up to Travelodge or Premier Inn standard

Posted 21-Feb-2017
Cheap so I expected standard facilities and nothing more. However the furniture was worn, stained and tatty. Bathroom not brilliantly clean, fluff and dirt around the extractor, grout mouldy and bottom of bath stained.
3 out of 5
by A verified traveller

Posted 20-Feb-2017
Cons: the comfort of the beds.
The hotel is ok for a quick stop over and was clean. But we had twins beds and we both found the beds uncomfortable and did not have a goods night sleep
2 out of 5
by A verified traveller from Derbyshire

Days in

Posted 7-Feb-2017
Very thin walls, placed on the same landing in between 2 lots of the same family so it was like a kindergarten from 6.30 am - 11.30 pm kids running up and down. Shouting from one room to the other a weekend from hell
3 out of 5
by Colin

This traveller left a rating score only Posted 6-Feb-2017 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Thirsk

Pleasing Motorway hotel

Posted 4-Feb-2017
Pros: Value for money and very quiet given location
Cons: Shower had a personality, went from scalding to very cold apparently at random. Took time to get the balance right, problem with thermostatic valve?
Location: Taunton, Somerset, plenty to do!
Facilities as expected, good value, very quiet despite being close to the M5. Hotel is located towards the rear of the service station complex and motorway noise was not at all intrusive in the bedroom. Our room was at the back which helped the noise and there was a rural outlook which was pleasing despite the bad weather. Overall experience was easy and the hotel staff were helpful. Excellent value for money.