Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

MOTORWAY MOTEL

Posted 25-Sep-2016
Cons: THE HOTEL NEEDS A COMPLETE REFURBISH
THE ROOM WAS MOST DISAPPOINTING HASNT BEEN DONE UP FOR 30 YEARS THE BED HAD A VERY OLD MATTRESS THAT WAS MOST UNCOMFORTABLE AND SMELT IN FACT THE ROOM HAD A VERY DANKY SMELL THE BATH WAS DIRTY
2out of 5
by A verified traveller

BE WARNED!!!!!!!! IMPORTANT BOOKING INFORMATION

Posted 29-Aug-2016
Cons: Days Inns liaising with 3rd party booking sites
We had a bad experience when we visited Days Inn Taunton. We arrived in the evening and just wanted a bed for the night. We booked the hotel for 3 adults and had e mail confirmation of this. When we tried to book in the receptionist told us that we would not be allowed in because the room was only for 2 adults and 2 children. We showed her our booking and she just reiterated that we could not stay. I stated that she would have to sort something out because I wasn't going anywhere. She then asked how we intended to sleep and was very rude when she thought I would sleep in a double bed with my daughter for about 7 hours as we were heading on south early in the morning. It is not her business how we slept! She was also on the phone most of the time whilst she was talking to us and saying to the other person "hotels.com have done it again and sent us 3 adults" She stated that on their website it states that rooms are not available for 3 adults but I stated that we booked on expedia which offered accomadation for 3 adults and that her hotel should sort it out with expedia and not take it out on tired guests. Eventually after much fussing she gave us the key and charged the correct rate, On arrival at the room we found 1 double , 1 pull out bed and a sofa bed which was fine for 3 adults for 7 hours. Be warned the room was fine but customer service and information provided for the customers was lacking.
3out of 5
by Marc

This traveller left a rating score only Posted 28-Aug-2016 on Hotels
4out of 5
by A verified traveller fromCornwall

Ebookers had not made my booking correctly.

Posted 28-Aug-2016 on Ebookers
Pros: Good Basic Hotel
Cons: No in house restaurant. Nearby services unsatisfactory
Location: Ned to make it clear how difficult to find when travelling from the west
Had booked for one not 2 had requested only a single bed! Given wrong location when booking! Very difficult to find
3out of 5
by A verified traveller

Posted 22-Aug-2016 on Hotels
Stayed for 2 nights. Room was comfortable & staff very friendly.
5out of 5
by A verified traveller

Posted 12-Aug-2016
Friendly and helpful staff, clean and spacious room, competitive price, quick check in and check out
5out of 5
by Philip fromCrewe Cheshire.

Posted 12-Aug-2016 on Hotels
Great place a break a long journey from Crewe Cheshire to Falmouth Cornwall.
5out of 5
by A verified traveller fromLincolnshire

Nice hotel, easy to get to. Amenities close by

Posted 12-Aug-2016
Pros: Very dog friendly
Location: Easy to get to from the M5. Easy to get to Musgrove hospital where we were visiting a relative.
Helpful staff. Very dog friendly. Good sized room. Clean & comfortable
2out of 5
by Gordon

Posted 3-Aug-2016 on Hotels
Five and a half hours stopover in a very hot room.
3out of 5
by Helen fromKillarney Ireland

Posted 2-Aug-2016 on Hotels
The staff I encountered were lovely. It's a hotel on a motorway service station. It'll never be more than a stop & snooze & go. It fits its purpose perfectly.