Vending machine
Check availability

Reviews of OYO Hotel Edison NJ Route 1

2.5 out of 5
OYO Hotel Edison NJ Route 1
610 Route 1 North, Edison, NJ

Reviews

4.0
Rating 10 - Excellent. 28 out of 613 reviews" "
Rating 8 - Good. 43 out of 613 reviews" "
Rating 6 - Okay. 112 out of 613 reviews" "
Rating 4 - Poor. 101 out of 613 reviews" "
Rating 2 - Terrible. 329 out of 613 reviews" "

4.2/10

Cleanliness

4.8/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under a new management and cannot honor the offer I get ftom Oyo Hotel. Even they cannot honor the amount of nights I want to stay. They booked ne fir 2 nights snd then I had to ask everyday if can stay. I went on vacation there and this stressed me. Thanks God I found another place.
Stayed 9 nights in May 2022

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Checked in at 3. There were plaster on the walls to cover holes. Mold on bathroom, and the outlets didn’t have covers. The online price wasn’t honored. Cause the name of hotel changed. Changed for a wedding and left at 4. Found screws in the parking lot under my tire. Came back around 11 pm to my room door being open, dresser drawers were open and towels on the floor. My medicine was taken. Told the two boys at the front desk that I don’t feel safe staying there and want a refund who called their supervisor and manager. The manager gave permission for full refund. The supervisor showed up, and first words were she is mad because she was called at home talking about a refund and we aren’t getting one. She walked away and went into office the boy called me in office told me I was getting full refund. She supervisor the got mad and threatened the boy and called the manager back. The supervisor was racist and rude. When I asked to see the cameras was told wasn’t allowed. The supervisor said I had to trust her word that no one was in my room but she couldn’t answer why the dresser drawers were open and why the towels were on the floor. The supervisor lied to her manager.
Stayed 1 night in Jun 2022

2/10 Terrible

Costas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place
Stayed 1 night in Apr 2022
Response from Ammy on Apr 11, 2022
Hi, Costas! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

2/10 Terrible

Jaimini

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room and bathroom. Not clean at all
Stayed 1 night in Apr 2022
Response from Jason on Apr 10, 2022
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jason

6/10 Okay

Kelvis

Business traveller
Stayed 7 nights in Mar 2022
Response from Ammy on Apr 2, 2022
Hi, Kelvis! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Brian

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property looked ok from the outside. The desk agent was gruff and seemed to have trouble understanding things. There was a Orkin sign for a rodent bait station outside with no bait station. The room looked nice at first glance. The mattress was dirty. There was a burn mark on the comforter. There were hairs and other dirt on the sheet. The pillows were not full sized hotel pillows. They were about half the size of a normal pillow and the king bed only had two. There were roaches. I think there was mouse poop. The bathtub looked like the paint was wearing away. We went and bought bleach to clean everything. The latch was broken on the door. The inside of the refrigerator was dirty. The door was thin and shook from air movement and you could hear all the noises from outside. They did not refill the toilet paper before we arrived. The soap they gave us was old and crumbled as we unwrapped the wrapper. We had to go buy soap. The towels were small and rough cheap towels and they did not have as many as you'd expect in a hotel room but they were enough to meet our minimum needs. The room was laid out well and had decent furniture. The decoration style was outdated but ok. It could have been a pretty room and a nice place if even a small amount of effort was put into maintenance and cleanliness.
Stayed 2 nights in Mar 2022
Response from Ammy on Apr 1, 2022
Apologies for the problems you had faced, Brian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about it,i felt like im sleeping on the road,place was so dirty all the around the room,staff was impossible to deal with
Stayed 1 night in Mar 2022
Response from Ammy on Mar 23, 2022
Apologies for the problems you had faced, Syed! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The parking is not free, the employees are super rude. Btw if you dont have cash for parking they don’t give you a room
Stayed 1 night in Feb 2022
Response from Arthur on Feb 11, 2022
Hi Carlos, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Arthur

2/10 Terrible

Lavleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. I left the hotel in 30 mins as this was so dirty. Also staff was rude and did not refund the money
Stayed 1 night in Jan 2022
Response from Cheshta on Jan 29, 2022
Hi, Lavleen! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Dayanara

Disliked: Cleanliness, staff & service
Rooms were dirty, not even a fitted sheet on the bed & the mattress was stained. Staff was extremely rude, they even threatened to call the police when i rebooked through expedia. They tried to charge me extra even asking for deposits for only a 3 day stay, then refused to give my money back because they said I broke the TV, which I had complained was not working several times to them. The most unprofessional people I have met, they shouldn’t have a business.
Stayed 3 nights in Dec 2021
Response from Amina on Jan 6, 2022
We are sorry to hear about your experience, Dayanara! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback with our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Amina!

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever!!!
Pictures is not even the same of the actual room holes in the doors the TV was not mounted it was just hanging on a dresser the sheets was dirty
Stayed 1 night in Dec 2021
Response from Ammy on Jan 5, 2022
Hi, Christopher! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

Dayanara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged extra for a deposit, and got upset for rebooking through expedia, even threatening to call the police. Very rude staff, room was dirty didn’t even have a fitted sheet on the bed.
Stayed 7 nights in Dec 2021
Response from Joey on Jan 1, 2022
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

8/10 Good

Judith

Stayed 4 nights in Dec 2021

2/10 Terrible

Robert

Stayed 1 night in Nov 2021
Response from Jane on Dec 27, 2021
Hi, Robert! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bargain Price For A Reason
If you are looking for a bargain, this is the place. However, remember that you get what you pay for. In this case, that included dirty and/or missing bedsheets, poor customer service, a broken toilet, and a door that didn’t always shut right.
Stayed 2 nights in Dec 2021
Response from Amina on Dec 25, 2021
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!

2/10 Terrible

Taji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Darren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Jane on Dec 21, 2021
Hi, Darren! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Amina on Dec 15, 2021
Hi, Joshua! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Amina!

2/10 Terrible

Colbert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Jane on Dec 15, 2021
Hi, Colbert! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Jane!

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They flaked on me
I got there on a Thursday night and there was no one at the front desk to check me in. I was able to call them and they said they had no rooms available. They left me stranded without a room. Luckily the Motel 6 in the area had rooms available. I better not get charged for this
Stayed 3 nights in Dec 2021
Response from Smith on Dec 14, 2021
Hi, Kathleen, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Smith

4/10 Poor

Pangeran Ibrani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast provided - should have corrected that in the expedia. The electric outlets by the bed did not work. Staff was not friendly at all. The room was not thoroughly cleaned when we came in, especially the bathroom. It needs extensive improvement just to make it decent.
Stayed 1 night in Dec 2021
Response from Ammy on Dec 7, 2021
Apologies for the problems you had faced, Pangeran! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Larry, George Town

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isdirty, dingy. Wifi is terrible. Bathroom is full of rust, Microwave is rusty too. Don’t. Stay in here horrible👎👎👎
Stayed 4 nights in Nov 2021
Response from Joey on Dec 8, 2021
Hi, Larry. We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Joey

2/10 Terrible

Ngo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 6 nights in Nov 2021
Response from Ammy on Dec 8, 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
NEED REFUND!!! Arrived from out of state at 2am only to see an empty office with a sign on the door saying ‘no rooms’ I HAD A RESERVATION!!!
Stayed 4 nights in Nov 2021
Response from Mike on Nov 25, 2021
Hi, William! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Mike

2/10 Terrible

Rao

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nasty place to stay.
Stayed 1 night in Nov 2021
Response from Amina on Nov 15, 2021
We are sorry for the inconvenience caused to you, Rao! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Amina!

2/10 Terrible

Shahira

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
There’s no one on site at all
Stayed 1 night in Nov 2021
Response from Ammy on Nov 15, 2021
We are sorry to know this, Shahira! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

6/10 Okay

Christine V.

Liked: Cleanliness, staff & service
Oyo hotels in general are older properties, but are very affordable for the budget conscious. I really like that they have diverse ownership and are very courteous. I will continue to stay at them at their various location. Thanks. Christine.
Stayed 2 nights in Nov 2021
Response from Cheshta on Nov 5, 2021
Hi, Christine! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ivy

10/10 Excellent

Tammina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay Shopping and dining are nearby Good place to stay the weekend with special someone
Stayed 2 nights in Oct 2021
Response from Ammy on Nov 2, 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy with loose wires ...jammed and broken security doors , sticky carpet broken lights , giant holes in walls ...
Stayed 2 nights in Oct 2021
Response from Noah on Oct 25, 2021
Hi, David! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

4/10 Poor

Samuel

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021
Response from Amina on Oct 26, 2021
Hi, Samuel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Amina!

2/10 Terrible

venkata

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever choose hotel.com, their customer service is one the worst I ever experienced. Seems like hotel.com is going bankrupt soon.
Stayed 1 night in Oct 2021
Response from Jane on Oct 24, 2021
Hi, Venkata! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terrible

Karthik

Business traveller
Disliked: Amenities
no wifi
Stayed 2 nights in Oct 2021
Response from Amina on Oct 23, 2021
We are sorry for the inconvenience Karthik! We are working on the feedback shared and ensure your future visits with us turn out to be nothing less than perfect. Wish you a wonderful day ahead :) Regards, Amina!

2/10 Terrible

Callie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
God awful. As bad as all the other reviews say. Room was filthy, furniture broken, bugs, stains, smells, and LOUD. Staff barely speaks English. Not even that cheap, either. 0/10
Stayed 4 nights in Oct 2021
Response from Ammy on Oct 21, 2021
Apologies for the problems you had faced, Callie! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Hassan

Disliked: Staff & service, amenities, property conditions & facilities
Dirty and nasty
Stayed 4 nights in Oct 2021
Response from Cheshta on Oct 21, 2021
Sorry to hear this, Hassan! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Ivy

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service and rooms!!
The room smelled so bad!! Asked the management to givre another room , she sqid she cannot smell anything at all!! There was no trash bin in the bathroom. Sheets were not clean Toilet paper was used . They didn't have a phone in room to communicate. Went to the office in the morning to complain, waited around 30 mins. Nobody was there in the office during working hours!!
Stayed 1 night in Oct 2021
Response from Jane on Oct 20, 2021
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

2/10 Terrible

Bina

Stayed 1 night in Oct 2021
Response from Ammy on Oct 18, 2021
Hi, Bina! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

2/10 Terrible

Arthur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was filthy and horrible we checked out b4 we could even get checked in
Stayed 1 night in Oct 2021
Response from Cheshta on Oct 12, 2021
Hi, Arthur! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Jauhar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 6 nights in Oct 2021
Response from Bruce on Oct 11, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones.🙂 Regards, Bruce

2/10 Terrible

DONTRAVIOUS

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 1 night in Sep 2021
Response from Jane on Oct 4, 2021
Hi, Dontravious! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

8/10 Good

Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice . Service was excellent
Stayed 2 nights in Sep 2021
Response from Jane on Oct 3, 2021
Thank you for your appreciation, Princeton! We hope to give you a consistent service every time. Regards, Jane!

2/10 Terrible

Paulo

Disliked: Cleanliness
Stayed 1 night in Sep 2021

2/10 Terrible

Carlos

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible, dirty had cockroaches in the room, and it stunk
Stayed 2 nights in Sep 2021
Response from Jane on Oct 2, 2021
Sorry for the hassle you faced, Carlos! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

6/10 Okay

Ivette

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice, check in was quick. Location very convenient, I chose this place because I wanted to use up my rewards before they expired and I was going to be around the area. But even though it's smoke free the room smelled a little like smoke, once we turned all the lights off we can still see light in the ceiling and it look like it was coming from the other room so something is definitely off in the structure. The person in the next room had the TV very loud until late and we could hear it clearly, and then they were up early talking very loud that at one point I thought the guy was in our room with us. Not what I was expecting, but for what I paid it was ok I guess.
Stayed 1 night in Sep 2021
Response from Ammy on Sep 28, 2021
Hi, Ivette! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

2/10 Terrible

Dario

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Is not a clean room.
Stayed 5 nights in Sep 2021
Response from Cheshta on Sep 23, 2021
Apologies for the problems you had faced, Dario! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of noise, will consider next time
Stayed 1 night in Sep 2021
Response from Jane on Sep 20, 2021
Thank you so much for the wonderful rating, Sandra! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!

6/10 Okay

Qualill

Disliked: Cleanliness
Stayed 1 night in Sep 2021
Response from Jane on Sep 18, 2021
Hi, Qualill! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 Terrible

Makharam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty, broken, etc...
Stayed 2 nights in Sep 2021
Response from Cheshta on Sep 17, 2021
Hi, Makharam! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Was literally the worst hotel I ever stayed at. There were flys. Nats everywhere blood splatter on walls. Dirty. The Tv was ripped out the wall n left just propped up against wall. Didn’t sleep at all we left early n just continued driving home
Stayed 1 night in Sep 2021
Response from Jane on Sep 15, 2021
Hi, Dave! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

6/10 Okay

Tashel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ammy on Sep 17, 2021
Hi, Tashel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.