Viceroy Riviera Maya All Inclusive
5.0 star property

Adults-only beachfront property with an outdoor pool

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Viceroy Riviera Maya All Inclusive

Photo gallery for Viceroy Riviera Maya All Inclusive

Terrace/patio
Fitness facility
Signature Villa | View from room
Restaurant
Royal Villa

Overview of Viceroy Riviera Maya All Inclusive

VIP Access
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Enjoy the area

Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Xcalacoco1 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Luxury Villa

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 1000 sq ft
  • Sleeps 3
  • 2 Queen Beds

Luxury Villa, 1 King Bed

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Villa

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Villa

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Egyptian cotton linens
  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Located in Playa del Carmen, Viceroy Riviera Maya All Inclusive is in the suburbs and on the beach. El Camaleón Mayakoba Golf Course and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Temazcal Natura and Cenote Chaak Tun are also worth visiting. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Playa Xcalacoco - 1 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 9 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Alberca - Pool - 11 min walk
  • Amaranto - 11 min walk
  • The Fives Plaza - 7 min walk
  • Snack Riviera - 11 min walk
  • Grand Sunset Princess swimup bar - 11 min walk

About this property

Viceroy Riviera Maya All Inclusive

Luxury all-inclusive property by the ocean
Take advantage of free full breakfast, a beach bar, and a poolside bar at Viceroy Riviera Maya All Inclusive. This property is a great place to bask in the sun with a white sand beach and scuba diving. Treat yourself to a facial, a manicure/pedicure, or a body scrub at the onsite spa. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and tour/ticket assistance
  • Wedding services, concierge services, and massage treatment rooms
Room features
All guestrooms at Viceroy Riviera Maya All Inclusive offer comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (USD 8 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Scuba diving

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

More

  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 14 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Riviera Maya All Inclusive All-inclusive property
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya Inclusiv
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya All Inclusive All-inclusive property

Frequently asked questions

Does Viceroy Riviera Maya All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Viceroy Riviera Maya All Inclusive?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya All Inclusive on Apr 22, 2024 start from CA $1,430.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Riviera Maya All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Viceroy Riviera Maya All Inclusive?

Valet parking is available for USD 8 per day.

What time is check-in at Viceroy Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viceroy Riviera Maya All Inclusive?

Check-out is at noon.

Does Viceroy Riviera Maya All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 348 per vehicle applies.

Are there all-inclusive benefits at Viceroy Riviera Maya All Inclusive?

Yes, the property is all-inclusive.

Where is Viceroy Riviera Maya All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Playa 88 and Playa Avenida Colosio are also within 3 mi (5 km).

Viceroy Riviera Maya All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 82 reviews" "
Rating 8 - Good. 5 out of 82 reviews" "
Rating 6 - Okay. 1 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Our room was kindly upgraded and very clean, it has everything you need and mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Can’t wait to come back.
Stayed 1 night in Nov 2023

10/10 Excellent

wilfredo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered.
Stayed 6 nights in Sep 2023

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year.
Stayed 5 nights in Sep 2023

2/10 Terrible

Brian

I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me. Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner.
Stayed 4 nights in Aug 2023

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service
I'm sure this was once a lovely property. I wish I had visited 20 years ago. Sadly, a 2/3 star, all-inclusive mega resort opened next door and completely destroyed the beach and surrounding areas. You can no longer enter the water (ocean) AT ALL, even to your ankles, as there is broken concrete and rocks on the shore, garbage, and there are the boats and jetskis from next door racing at full speed back and forth from dusk until dawn, just feet from the shore, in front of the Viceroy. It is NOT SAFE, and the resort next door allows locals to buy day passes so the crown is, um, quite rough. Also, there is loud boom-boom music all day and night, making it hard to sleep at night. And the fumes/exhaust from all the boats and jet skis chokes you and you can't sit anywhere near the pool if there is a breeze or you'll die from exhaust fumes. Also, the food is mediocre and I got food poisoning. There were also cockroaches (alive and well) in my room: on my bed and in the bathroom. Gross.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful experience I had in my life. Pepe, the waiter in the beach is the best!!!! I will go back very soon
Stayed 1 night in Jul 2023

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back.
Stayed 3 nights in Mar 2023

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0