photo by

Get an overview of this hotelAdults-only beachfront resort

Popular property highlights

Free self parking
Free WiFi
Business centre
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Nestled on the beach, this Playa del Carmen resort is 2.2 mi (3.6 km) from El Camaleon Golf Club and 2.5 mi (4.1 km) from Grand Coral Golf Riviera Maya. Mamitas Beach Club and Tres Rios Ecopark are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room Amenities

All 472 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as living rooms and coffee makers. Free WiFi and furnished balconies are standard, as are plasma TVs with satellite channels.

Languages Spoken

Platinum Yucatan Princess Adults Only - All inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Resort Amenities

Platinum Yucatan Princess Adults Only - All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All inclusive features a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 8 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center. Event facilities measuring 6426 square feet (597 square meters) include conference space. This all-inclusive resort also offers a nightclub, a fitness center, and a sauna. Complimentary self parking is available on site.

  • Express check-in 
  • Beach bar 
  • Coffee/tea in common areas 
  • Number of outdoor pools - 13 
  • Elevator/lift 
  • Number of bars/lounges - 8 
  • Fitness facilities 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Beach umbrellas 
  • Business center 
  • Conference space 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Nightclub 
  • Conference space size (meters) - 597 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 6 
  • Concierge services 
  • Conference space size (feet) - 6426 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 6 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 472 
  • Number of buildings/towers - 5 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

  • Furnished balcony 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Separate living room 
  • Room service (24 hours) 
  • Plasma TV 

Where to Eat

Yucatan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.

Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and complimentary bicycles are featured at the resort. 13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Golf driving range on site 
  • Fitness classes on site 
  • Basketball on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Scuba diving nearby 

Spa Services

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 8 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Steam room in spa 
  • Reflexology 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Resort Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Platinum Yucatan Princess All Suites
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review