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Get an overview of this hotelBeachfront resort with relaxing spa services

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pools
Business centre

Location

Nestled on the beach, this Playacar resort is within 3 mi (5 km) of Playacar Golf Club, Playa del Carmen Main Beach, and Mamitas Beach Club. Playa del Carmen Maritime Terminal and Pier Navega are also within 3 mi (5 km).

Resort Features

At Iberostar Tucan All inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the resort's 5 restaurants.

Room Amenities

All 350 rooms offer free WiFi, free minibar items, and flat-screen TVs with satellite channels. Guests will also find balconies, private yards, and room service.

Languages Spoken

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics

  • Fitness facilities included 

Resort Amenities

Iberostar Tucan All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Tucan All inclusive features 4 outdoor swimming pools, a sauna, a fitness center, and a children's pool. Dining is available at one of the resort's 5 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary.

This all-inclusive resort also offers spa services, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

  • Number of outdoor pools - 4 
  • Babysitting or childcare 
  • Number of bars/lounges - 5 
  • Fitness facilities 
  • Number of poolside bars - 2 
  • Children's club 
  • Conference space 
  • Meeting rooms 5 
  • Free self parking 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Children's pool 
  • Spa services on site 
  • Luggage storage 
  • Number of restaurants - 5 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 350 
  • Number of floors - 3 
  • Arcade/game room 
  • Wedding services 
  • Tennis on site 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

Parking

Free self parking

Room Amenities

  • Room service (limited hours) 
  • Phone 
  • Minibar (stocked, free items) 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Number of bathrooms -  
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Partially open bathroom 
  • Daily housekeeping 
  • Desk 
  • Yard 

Where to Eat

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Mare Nostrum - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This steakhouse serves dinner only. Reservations are required. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scuba diving on site 
  • Volleyball on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: MXN 20 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Iberostar Tucan
  • Iberostar Tucan All inclusive
  • Iberostar Tucan All inclusive Playa del Carmen
  • Iberostar Tucan Playa del Carmen
  • Tucan Iberostar
  • Iberostar Playa Del Carmen
  • Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Iberostar Tucan Mexico
  • Iberostar Tucan Quetzal
  • Playa Del Carmen Iberostar

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Resort Credit Offer

Book a 3-6 night stay in a rate plan displaying the "USD 300 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive up to USD 300 in resort credits per stay. Resort credit can be applied toward purchases as follows: USD 75 room upgrade credit applied to the total upgrade charge, USD 45 Star Prestige package (VIP package to upgrade the stay including upgraded room amenities, superior service, access to VIP areas and a sport package) credit applied to the total package charge, USD 45 credit applied towards a romantic dinner for 2, USD 30 Spa credits applicable for treatments and massages (credits cannot be combined), USD 25 Dressel Divers Water sport credit, applicable when purchasing open water certification course, USD 30 Champagne and wine credit, applicable when spending a minimum of USD 60 in a la carte beverages, USD 30 Photopro credit, applicable when spending USD 140 or more, and USD 20 Star Market credit, applicable when spending USD 100 or more.

Must book a 3-6 night stay in a rate plan displaying the "USD 300 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply. Blackout dates: June 1, 2018 - July 18, 2018.

Resort Credit Offer

Book a minimum 7-night stay in a rate plan displaying the "USD 500 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive up to USD 500 in resort credits per stay. Resort credit can be applied toward purchases as follows: USD 140 room upgrade credit applied to the total upgrade charge applicable with a minimum stay of 5 upgraded nights, USD 85 Star Prestige package (VIP package to upgrade the stay including upgraded room amenities, superior service, access to VIP areas and a sport package) credit applied to the total package charge with a minimum stay of 5 nights, USD 60 credit applied towards a romantic dinner for 2, 3 USD 30 Spa credits applicable for treatments and massages (credits cannot be combined), USD 25 Dressel Divers Water sport credit, applicable when purchasing open water certification course, USD 30 Champagne and wine credit, applicable when spending a minimum of USD 60 in a la carte beverages, and USD 40 Photopro credits, applicable when spending USD USD 240 or more (credits cannot be combined).

Must book a minimum 7-night stay in a rate plan displaying the "USD 500 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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