Title: Best Western Plus Lozenetz Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Lozenetz Hotel Central hotel with a full-service spa connected to a shopping center in Sofia ![Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/bc824f9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/3e46d812.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/c1125123.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/730a48ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/387abd7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Lozenetz Hotel, in the heart of Lozenets, offers a complete breakfast and onsite spa massages. Guests can unwind in the peaceful garden and use free WiFi to plan adventures. The staff consistently earns praise for their attentive service. 7.2 Good ## Popular amenities - Spa - 24/7 front desk - Bar - Room service - Housekeeping - Breakfast included ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1397597&PinnedHotelID=1397597&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Comfort Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/841c1392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed, Non Smoking 7.8 Good 8 reviews ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Separate bedroom Fan Hair dryer - 237 sq ft - Sleeps 2 - 1 Double Bed ![Comfort Room, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/f40d1c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Twin Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Separate bedroom Fan Hair dryer - 237 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/751ea9e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/32f7eca5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Double Bed, Non-Smoking, Comfort Room, Hairdryer, Wi-Fi, Mini Bar - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/f1c646c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Separate bedroom Fan Hair dryer - Sleeps 2 - 1 Double Bed ### Family Suite, Multiple Beds, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Fan Separate bedroom Hair dryer - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Superior Room, 2 Single Beds, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/192cd611.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds, Non Smoking (with Sofabed) ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Separate bedroom Fan Hair dryer - Sleeps 3 - 2 Twin Beds ![Junior Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/c18f3f02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Multiple Beds, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Renovated in 2024 Separate bedroom Fan Hair dryer - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### Suite-1 Double 2 Single Beds, Non-Smoking, Family Room, Wi-Fi, Hairdryer, Mini Bar - Sleeps 4 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/57cffb8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Single Beds, Non-Smoking, Superior Room, Sofabed, Mini Bar, Wi-Fi, Hairdryer - Sleeps 3 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1400000/1397600/1397597/f98cac8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Double Bed, Non-Smoking, Deluxe Room, Stair Access Only, Mini Bar, Wi-Fi, Hairdryer - Sleeps 2 ### 1 Double 2 Single Beds, Non-Smoking, Junior Suite, Mini Bar, Wi-Fi, Hairdryer - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Best-Western-Plus-Lozenetz-Hotel.h1397597.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Best-Western-Plus-Lozenetz-Hotel.h1397597.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.67831%2C23.32622&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tV8MBQJh6yf6F_AJIyj-6jUkISk=) 23, Bul. Sveti Naum, Sofia, 1421 #### What's nearby - National Palace of Culture - 12 min walk - 1.0 km - Vitosha Blvd - 15 min walk - 1.3 km - Vasil Levski Stadium - 17 min walk - 1.4 km - Alexander Nevski Cathedral - 3 min drive - 2.6 km - Sofia Central Mineral Baths - 4 min drive - 2.6 km #### Getting around - Moesia/New Bulgarian University Metro Station - 10 min drive - Sofia Central Station - 20 min drive - Sofia Airport (SOF) - 18 min drive #### Restaurants - ‪Centobuchi - ‬3 min walk - ‪Arcadia Balkan Grill - ‬5 min walk - ‪Sushi Store - ‬5 min walk - ‪Ресторант 21 (Restaurant 21) - ‬4 min walk - ‪Azahar - ‬4 min walk ## About this property ### Best Western Plus Lozenetz Hotel Remodeled hotel, renovated in 2024 and located in Lozenets At Best Western Plus Lozenetz Hotel, you can look forward to free full breakfast, an airport shuttle, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also find perks like: - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool - Express check-out, express check-in, and a 24-hour front desk - Multilingual staff, a front-desk safe, and luggage storage Room features All guestrooms at Best Western Plus Lozenetz Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Heating and fans - Showers, free toiletries, and hair dryers - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, highchairs, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/16000000/15300000/15292100/15292076/db904835.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Premier Sofia Airport Sofia - Free airport shuttle - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 1,000 reviews CA $159 CA $178 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=15292076&PinnedHotelID=15292076&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/920000/910600/910507/c3722517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Sofia City Center Sofia City Center - Pool - Spa - Pet-friendly - Kids pool 7.8 Good 1,005 reviews CA $112 CA $126 total includes taxes & fees Nov 23 - 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Parking available 9.6 Exceptional 137 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=96410729&PinnedHotelID=96410729&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5350000/5340100/5340092/150cdc4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Bristol Hotel Sofia City Center - Breakfast included - Spa - Free WiFi - Restaurant 8.2 Very good 753 reviews CA $138 CA $155 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5340092&PinnedHotelID=5340092&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Self parking on site (BGN 20 per day) ### Food and drink - Free full breakfast - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Things to do - Full-service spa - Indoor pool (guest access) - TV in common areas ### Family friendly - Access to nearby indoor pool - High chair - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - Garden ### Full-service spa - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Well-lit path to entrance ### More - 1 building - 6 floors - Built in 2004 - Renovated entire property - November 2024 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Fan - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5:00 AM Early check-in subject to availability Early check-in is available for a fee Express check-in available ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for BGN 19.90 ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BGN 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: BGN 26 per person (one-way) - Self parking fee: BGN 20 per day - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards, debit cards, and cash ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Lozenetz Hotel Lozenetz Sofia Lozenetz Lozenetz Hotel Lozenetz Sofia Lozenetz Hotel Sofia Best Western Lozenetz Hotel Sofia Best Western Lozenetz Sofia Best Western Lozenetz Best Western Lozenetz Hotel Best Plus Lozenetz Hotel Sofia Best Western Plus Lozenetz Hotel Hotel Best Western Plus Lozenetz Hotel Sofia Best Western Plus Lozenetz Hotel Hotel Sofia ## Frequently asked questions ### Is Best Western Plus Lozenetz Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Best Western Plus Lozenetz Hotel? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lozenetz Hotel on Nov 13, 2025 start from CA $111.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sofia-Hotels-Best-Western-Plus-Lozenetz-Hotel.h1397597.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Plus Lozenetz Hotel? > Self parking is available for BGN 20 per day. ### What time is check-in at Best Western Plus Lozenetz Hotel? > Check-in start time: 2 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). ### What time is check-out at Best Western Plus Lozenetz Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Best Western Plus Lozenetz Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of BGN 26 per person applies. ### Where is Best Western Plus Lozenetz Hotel located? > Located in Lozenets, this spa hotel is within a 10-minute walk of Park Center and Borisova Gradina Park. National Palace of Culture and NDK are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Lozenetz Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 105 6 - Okay 39 4 - Poor 24 2 - Terrible 25 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Arvind Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Arvind Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### David Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location near the center of Sofia. It will be a first choice for us when we visit the city. ##### David Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Szántó Oct 7, 2022 Liked: Cleanliness Disliked: Property conditions & facilities #### Not up to Best Western standards Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom. ##### Szántó Stayed 3 nights in Oct 2022 ### 4/10 Poor #### Ivaylo Sep 14, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Western? More like Worst Western... The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels. ##### Ivaylo Stayed 1 night in Sep 2022 ### 6/10 Okay #### Melanie Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Frühstück war absolut nicht überzeugend. Zimmer sehr klein. ##### Melanie Stayed 2 nights in Oct 2025 ### 8/10 Good #### Damia Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente! ##### Damia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nikolay Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a nice hotel with great location and service. ##### Nikolay Stayed 4 nights in Aug 2025 ### 8/10 Good #### elhanan Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with a homely atmosphere Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request ##### elhanan Stayed 5 nights in Jun 2025 ### 8/10 Good #### Sarah Elizabeth Jun 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs! ##### Sarah Elizabeth Stayed 4 nights in May 2025 ### 8/10 Good #### eric Jun 4, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Très bien mais très chaud dans les chambres avec un ac defaillant ##### eric Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Heidi Helene Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pænt og rent Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen. ##### Heidi Helene Stayed 3 nights in Apr 2025 ### 8/10 Good #### Yuri Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets. ##### Yuri Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Julian Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good deal ##### Julian Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Michael Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright ##### Michael Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Julian Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Julian Stayed 2 nights in Feb 2025 ### 8/10 Good #### Julian Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Recommend ##### Julian Stayed 1 night in Feb 2025 ### 4/10 Poor #### alfred Apr 23, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Deludente ##### alfred Stayed 1 night in Apr 2023 ### 8/10 Good #### Lukasz Apr 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money. ##### Lukasz Stayed 1 night in Apr 2023 ### 4/10 Poor #### Jesus Alberto Dec 26, 2022 Disliked: Cleanliness, staff & service #### They should pay more attention in the cleaning They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it ##### Jesus Alberto Stayed 4 nights in Dec 2022 ### 4/10 Poor #### KONSTANTINOS Dec 13, 2022 Liked: Room comfort Disliked: Cleanliness, staff & service #### Best Western Lozenetz Hotel report I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too. ##### KONSTANTINOS Stayed 4 nights in Dec 2022 ### 2/10 Terrible #### Shai Dec 10, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not Recommended 2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED! ![](https://a.travel-assets.com/ugc/hotel-reviews/A1409254FE0D7404C1998B8C5BE950BD7E689D741670701965022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shai Stayed 4 nights in Nov 2022 ### 8/10 Good #### TATIANA Oct 17, 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Not a warm welcome I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind. ##### TATIANA Stayed 1 night in Oct 2022 ### 8/10 Good #### Maia Oct 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep. ##### Maia Stayed 1 night in Oct 2022 ### 6/10 Okay #### Fadya Sep 15, 2022 Liked: Staff & service, amenities Disliked: Cleanliness The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight. ##### Fadya Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Mehmet Sep 9, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Dirty and Unfriendly hotel Dirty,unfriendly hotel stay clear ![](https://a.travel-assets.com/ugc/hotel-reviews/1E3CF370583D764789AD45ED461E471C171828651662712595428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7B2E5956AD1A51F97D0CFC4A6FB0374A47F32A21662712595577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D408FDA40766B020AD8EFD360458A753064A60A1662712596546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFF7FC2DD850E13E52E16E2A9DB5A1A7630835821662712596739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mehmet Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Quality Inn West Edmonton](https://www.expedia.ca/Edmonton-Hotels-Quality-Inn-West-Edmonton.h28444.Hotel-Information) > > [Hotels in Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels.d180016.Travel-Guide-Hotels) > > [MarriottHotelsResorts Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Marriott-Hotels-Resorts.0-0-d178314--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Regina](https://www.expedia.ca/Regina-Hotels.d4053.Travel-Guide-Hotels) > > [Dreams Onyx Resort & Spa All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Onyx-Resort-Spa-All-Inclusive.h14822885.Hotel-Information) > > [All Inclusive Resorts and Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-All-Inclusive-Hotel.0-0-d117-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cheap Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Cheap-Hotels.0-0-d178296-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Gillette Stadium](https://www.expedia.ca/Gillette-Stadium-Hotels.0-l6034500-0.Travel-Guide-Filter-Hotels) > > [Hotels in Delhi](https://www.expedia.ca/Indira-Gandhi-Intl-Airport-Hotels.0-aDEL-0.Travel-Guide-Filter-Hotels) > > [Hotels in Seattle](https://www.expedia.ca/Seattle-Hotels.d178307.Travel-Guide-Hotels) > > [Douglas Fir Resort and Chalets](https://www.expedia.ca/Banff-Hotels-Douglas-Fir-Resort-And-Chalets.h904421.Hotel-Information) > > [Hotels in High Prairie](https://www.expedia.ca/High-Prairie-Hotels.d181740.Travel-Guide-Hotels) > > [Hyatt Centric Playa del Carmen Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Beach-House.h15521866.Hotel-Information) > > [Super 8 by Wyndham Calgary/Airport](https://www.expedia.ca/Calgary-Hotels-Super-8-By-Wyndham-CalgaryAirport.h855905.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Ludhiana (LUH)](https://www.expedia.ca/lp/flights/yyz/luh/toronto-to-ludhiana) > > [Flights from Detroit (DTW) to Orlando (MCO)](https://www.expedia.ca/lp/flights/dtw/mco/detroit-to-orlando) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Kingston (KIN) to Montreal (YUL)](https://www.expedia.ca/lp/flights/kin/yul/kingston-to-montreal) > > [Flights from Vancouver (YVR) to Dallas (DFW)](https://www.expedia.ca/lp/flights/yvr/dfw/vancouver-to-dallas) > > [Flights from Toronto (YYZ) to Lahore (LHE)](https://www.expedia.ca/lp/flights/yyz/lhe/toronto-to-lahore) > > [Flights from Incheon (ICN) to Seattle (SEA)](https://www.expedia.ca/lp/flights/icn/sea/seoul-to-seattle) > > [Flights from Toronto (YYZ) to Milan (MXP)](https://www.expedia.ca/lp/flights/yyz/mxp/toronto-to-milan) > > [Flights from Thermi (SKG) to Athens (ATH)](https://www.expedia.ca/lp/flights/skg/ath/thessaloniki-to-athens) ### Cars > [Car rentals near The Cosmopolitan Casino](https://www.expedia.ca/Car-Rentals-In-The-Cosmopolitan-Casino.d6165379.Car-Rental-Guide) > > [Budget Car Rentals In Penticton](https://www.expedia.ca/Budget-Car-Rentals-In-Penticton.d4135-c39.Car-Rental-Guide-Suppliers) > > [Hertz Car Rentals In Regina](https://www.expedia.ca/Hertz-Car-Rentals-In-Regina.d4053-c40.Car-Rental-Guide-Suppliers) ### Packages > [St. Lucia Vacations](https://www.expedia.ca/St-Lucia.d168.Destination-Travel-Guides) ### General > [Visit Downtown Toronto](https://www.expedia.ca/Toronto-Downtown-Toronto.dx6057934)