Title: Lake Toya Tsuruga Resort Hikari no uta - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lake Toya Tsuruga Resort Hikari no uta Hotel with 2 restaurants, near Lake Toya ![Property amenity](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/714176f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/883af317.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking | View from room](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/a7ac5581.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/d43984a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/506ead1b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lake Toya Tsuruga Resort Hikari no uta, near its namesake lake, offers a peaceful retreat with gardens and spa treatments. Guests can explore the scenic area by bike, dine at two restaurants, enjoy drinks at the bar, or use the gym. The relaxing atmosphere earns praise. 9.6 Exceptional ## Popular amenities - Gym - Bar - 24/7 front desk - Spa - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 23 of 23 rooms ![Japanese Western Style Room (Lake View) West Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/w1983h1491x0y0-394fd0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room (Lake View) West Wing, Non-Smoking ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet Rainfall showerhead - 463 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Japanese Western Style Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/f1cb9066.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking 7.0 Good 2 reviews ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 517 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Japanese Western Style Room with Onsen Open-Air Bath (Lake View) West Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/a4d04e68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room with Onsen Open-Air Bath (Lake View) West Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 549 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Design Twin Room with Onsen Open-Air Bath (Wood-Deck) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/b1cc871f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room with Onsen Open-Air Bath (Wood-Deck) East Wing, Non-Smoking 10.0 Exceptional 1 review ### Highlights Individually decorated Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub - 517 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/c39cde54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 732 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ![Family Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/5191009b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 495 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Suite Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/38995f8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Premium bedding Separate bedroom Spring water bathtub Rainfall showerhead - 969 sq ft - 1 bedroom - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Premier Suite with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/7c64e8fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Premium bedding Separate bedroom Spring water bathtub Rainfall showerhead - 1292 sq ft - 1 bedroom - Lake view - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![Junior Suite Room with Onsen Open-Air Bath (Mountain View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/1d9b560c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Room with Onsen Open-Air Bath (Mountain View) East Wing, Non-Smoking ### Highlights Private indoor hot tub Air conditioning Heating Flat-screen TV Premium bedding Separate bedroom Spring water bathtub Rainfall showerhead - 1324 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 4 Twin Beds ![Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/7ccecd4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking 10.0 Exceptional 1 review ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 517 sq ft - Lake view - Sleeps 2 - 2 Twin Beds ![Deluxe Design Twin Room with Onsen Open-Air (Wood-Deck) Bath East Wing, Non-Smoking](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/0305606a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Design Twin Room with Onsen Open-Air (Wood-Deck) Bath East Wing, Non-Smoking ### Highlights Private outdoor hot tub Air conditioning Heating Flat-screen TV Separate bedroom Premium bedding Spring water bathtub Rainfall showerhead - 732 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/5c476041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Japanese & Western Room West Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/6d61f238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room With Open-Air ONSEN Bath And Wooden Deck -East Wing - Non-Smoking - Sleeps 2 ![Living area](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/21f333f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Japanese & Western Room With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/b05d9a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Japanese & Western Room With Open-Air ONSEN Bath West Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/810267dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Design Twin Room With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/9d34b53e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Family Room With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/e2740d57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Suite Room With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/8afda198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/b0a5e7dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mountain View Junior Suite Room With Open-Air ONSEN Bath East Wing - Non-Smoking - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/6b0a232c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room (Mountain View)-East Wing - Non-Smoking - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/cf9def34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Twin Room With Open-Air ONSEN Bath (Lake View)-East Wing - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/2614f77a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Design Twin Room With Open-Air ONSEN Bath (Wood-Deck)-East Wing - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSobetsu-Hotels-Lake-Toya-Tsuruga-Resort-Hikari-No-Uta.h90616294.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSobetsu-Hotels-Lake-Toya-Tsuruga-Resort-Hikari-No-Uta.h90616294.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.55358%2C140.85942&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NDV9jEpswdKHp2wEgFPCtHTCQ0Y=) 88-26 Sobetsuonsen, Sobetsu, Hokkaido, 052-0103 #### What's nearby - Lake Toya - 3 min drive - 2.7 km - Showashinzan Ropeway - 3 min drive - 2.1 km - Toyako Onsen - 3 min drive - 3.1 km - Toyako Hot Spring - 5 min drive - 5.0 km - Usuzanfunka Memorial Park - 6 min drive - 5.7 km #### Getting around - Toya Station - 16 min drive - New Chitose Intl. Airport (CTS) - 91 min drive #### Restaurants - ‪Blossom Coffee - ‬3 min drive - Cafe Mt.usu - ‪民芸御殿 - ‬8 min walk - ‪ヨツカド商店 - ‬5 min drive - ‪The 洞爺 - ‬3 min drive ## About this property ### Lake Toya Tsuruga Resort Hikari no uta Upscale hotel near Lake Toya You can look forward to an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at Lake Toya Tsuruga Resort Hikari no uta. Adventurous travelers may like the cycling at this hotel. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar. You'll also find perks like: - Free valet parking - Bike rentals, a front-desk safe, and luggage storage - Smoke-free premises, tour/ticket assistance, and an elevator Room features All guestrooms at Lake Toya Tsuruga Resort Hikari no uta boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and smart speakers. Other conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Smart speakers, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/4ca78b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 591 reviews CA $403 CA $493 total Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 178 reviews CA $454 CA $499 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - 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Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=33334695&PinnedHotelID=33334695&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Bar Usu no Akari - Restaurant LUMIere - Ryouriya shinzan ### Things to do - Bicycle rentals - Full-service spa - Gym ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a national park - Terrace ### Full-service spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV - Smart speaker ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Heating - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Guests with food allergies should contact this property at least 5 days prior to check-in. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Toya Tsuruga Hikari No Uta Lake Toya Tsuruga Resort Hikari no uta Hotel Lake Toya Tsuruga Resort Hikari no uta Sobetsu Lake Toya Tsuruga Resort Hikari no uta Hotel Sobetsu ## Frequently asked questions ### Is Lake Toya Tsuruga Resort Hikari no uta pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Lake Toya Tsuruga Resort Hikari no uta? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Lake Toya Tsuruga Resort Hikari no uta on Nov 18, 2025 start from CA $487.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sobetsu-Hotels-Lake-Toya-Tsuruga-Resort-Hikari-No-Uta.h90616294.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Lake Toya Tsuruga Resort Hikari no uta? > Valet parking is free at this property. ### What time is check-in at Lake Toya Tsuruga Resort Hikari no uta? > Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Lake Toya Tsuruga Resort Hikari no uta? > Check-out is at 11:00 AM. ### Where is Lake Toya Tsuruga Resort Hikari no uta located? > Situated in a national park, this spa hotel is 1.2 mi (1.9 km) from Showa-shinzan and 1.6 mi (2.6 km) from Lake Toya. Showashinzan Ropeway and Toyako Onsen are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lake Toya Tsuruga Resort Hikari no uta Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 26 8 - Good 8 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Gregory May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel. Great views, food, comfort 10/10 ##### Gregory Stayed 2 nights in May 2025 ### 8/10 Good #### Dr Ridzwan Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Somewhat confused on the concept.. Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations ![Bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/B0D44ABCFA1E02031EDB817D3B67EDC2F00698931696342230037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Music room ](https://a.travel-assets.com/ugc/hotel-reviews/5B2186C5A989B3DDF6D63CA6CE58C5E07C6B430B1696342300211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dr Ridzwan Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Wayne Aug 31, 2025 Liked: Amenities The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive. ##### Wayne Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jennifer Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A truly unforgettable stay at Lake Toya Tsuruga Resort Hikari no Uta. The views of Lake Toya are breathtaking, our room with private onsen was perfect, and the food was incredible - we had one night of Japanese in a private room and one night of french in the main dining room. The staff were warm, attentive, and made us feel completely at home. Highly recommend for anyone looking to relax and soak in the beauty of Hokkaido. ##### Jennifer Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fuk Ming Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Fuk Ming Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Masami Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が素晴らしいと思います ##### Masami Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rita H May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Met more than all my expectations ##### Rita H Stayed 2 nights in May 2025 ### 10/10 Excellent #### Yan Kit, Andrew Oct 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent stay. private onsen on your own terrace is such an unforgettable excellent experience ##### Yan Kit, Andrew Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Mei-Ti Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 享受渡假時光的好去處！ 環境與服務都非常優質，讓人感到十分舒適。房內設有溫泉設施可以隨時享受放鬆的時光，並且還能從房內觀賞到美麗的洞爺湖景色和絢爛的煙火，令人印象深刻。工作人員非常有禮貌且友善，能夠熱心地協助解決各種問題，讓人感受到貼心的服務。不過，晚餐的法式料理的部分或許還有提升的空間，期待未來能有更好的體驗。 ##### Mei-Ti Stayed 2 nights in Aug 2024 ### 8/10 Good #### Alvin Aug 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort pretty good but the wagyu from the dinner was not good ![](https://a.travel-assets.com/ugc/hotel-reviews/23A7A4572FF4E8DA46EBEEE9253E51FA0775E50E1722729645557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alvin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Chieko Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ５月に４泊しました。開業一周年だったようで、特別ライブイベントが開催されていたりと良いタイミングでの滞在でした。館内の規模はちょうどよく、各所にアート作品が展示してあり、部屋までの廊下を歩くのでさえ、飽きさせません。こだたりを感じるしつらえ、演出が日常を忘れさせてくれました。客室露天風呂のテラスはゆったりとしており、そこから眺める洞爺湖・羊蹄山・中島の景色は絶景です。広い空を感じ、静寂に包まれ、風の音を感じ、究極のリラックス空間でした。 客室のアメニティの中で、これは嬉しいと思ったのが、 胃腸薬です。恐らく女性スタッフのアイディアなのかな？と想像しました。また、冷蔵庫には毎日異なるスウィーツが入っていました。（初日だけかな？と思っていたので驚きました。）美味しかったです。 大抵どのホテルもコーヒーメーカーはおいてありますが、こちらはペットボトルのお水が惜しげもなく置いてあるのはいいですね。けち臭さを感じません（笑） 当初４日ともにディナーはフレンチにしてましたが、ホテルの方から和食に変更も可能と連絡を頂いたので、１日だけ和食に変更しました。３日間はフレンチということで、毎日内容の異なるメニューでレベルが非常に高く、美しく、毎食堪能しました。朝食はハーフ・ブッフェで、ブッフェコーナーの品々が良かったです。（やたら品数は多いが、食べたいものがないところが多い）細かいことですが、レストランのある階の廊下には、配膳台がありましたが、それも景観を損なわない工夫がしてるのも良いですね。空間の統一を徹底しているのが伺えます。 スタッフの方は、イベントの案内の声掛けをさりげなくしてくださったり、食事の際の会話を聞いていたようで、情報提供してくださったりと心配りがすばらしかったです。とっても充実＆リラックスする事ができました。また是非再訪したいです。 ##### Chieko Stayed 4 nights in May 2024 ### 6/10 Okay #### Chay Ling Dec 2, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great stay but totally not worth the price For the price paid and 5 star rating, staff is extremely inflexible with their arrangements. - room cleaning is limited to up to 1pm and cannot be delayed further or changed if sight seeing plans change - dinner and breakfast timings must be fix one day in advance in 30min intervals forcing you to stick to your plan and unable to relax on a whim. Ironic for a 5 star ryokan that wants you to relax and enjoy the facilities - dinner is great but not worth the near US$800 price point. There are better ryokans out there that serve better food for half the price albeit at lesser portions (doesn’t matter when you are full at dish 7/9 of their keiseki) - default dinner menu is French and require top ups to Japanese Kaiseki or Teppanyaki. A bit of a downer consider the price paid ![Breakfast is decent but there are better ones out there.](https://a.travel-assets.com/ugc/hotel-reviews/1EC5BE63874EE58B429C0BB5EC7FCA3C98449F761701520768953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kaiseki Dinner](https://a.travel-assets.com/ugc/hotel-reviews/4048799959C21D707D41CCF3AB6A64D3A9FF23BF1701520768776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kaiseki Dinner](https://a.travel-assets.com/ugc/hotel-reviews/93427ABB3A28E6B2ADB90C7BDD81CD88F29EBD981701520768935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kaiseki Dinner](https://a.travel-assets.com/ugc/hotel-reviews/35870B5CD9C4921B1C623ABEA54806823E8BB7391701520769428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chay Ling Stayed 4 nights in Nov 2023 ### 8/10 Good #### yasuhiro Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities できて間もない綺麗なホテル。 露天風呂付きの部屋２泊でしたが、部屋が1階で、洞爺湖側なのにほぼ見えないのが残念。　鶴賀リゾートのグループの中では、食事はトップクラスで　朝も夜も素晴らしい。 ##### yasuhiro Stayed 1 night in Nov 2023 ### 10/10 Excellent #### yasuhiro Nov 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2度目の宿泊。同じホテルグループでは素晴らしい接客と配慮だと思います。 ##### yasuhiro Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ali Sep 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very relaxing ambience, great service and top-notch food ##### Ali Stayed 1 night in Sep 2023 ### 8/10 Good #### Liang-Lin Aug 10, 2023 Liked: Cleanliness, amenities, property conditions & facilities A new property in the Lake Toya area, but away from the main streets. Wonderful architectural design though slight understaffed, with many of them not as properly trained as other hotels of this calibre in Japan. Lovely rooms and in-room onsen (select rooms). ##### Liang-Lin Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Hung Chih Jul 19, 2025 ##### Hung Chih Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kazuhiro Jun 22, 2025 ##### Kazuhiro Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Phuong Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Phuong Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jung sam Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![룸내 오픈배스잇어서 가족들이 너무 좋아햇어요](https://a.travel-assets.com/ugc/hotel-reviews/9A2BC7987E6710FCFCED7430003C08B92C73B6801736421035353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jung sam Stayed 1 night in Dec 2024 ### 10/10 Excellent #### kenji Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### kenji Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Basil Oct 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Basil Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ming-Xue Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ming-Xue Stayed 1 night in Sep 2024 ### 8/10 Good #### JUAN Jul 28, 2024 ##### JUAN Stayed 1 night in Jul 2024 ### 8/10 Good #### Shao Onn Jul 20, 2024 Liked: Cleanliness ##### Shao Onn Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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