8/10 – Bien
Steve W.
2 juin 2025
Snowshoe WV - Memorial day '25
We have stayed at the property last year and because of the positive experience we chose it again. Once in the property, the stay was very good. The issue was when we arrived, the door code did not work and being that is was after 5pm, there was no one at the local property office or manning the phone. We left a couple of messages on the after-hours number and did not get a call back till several hours later. We drove down the mountain to the local property office (5 miles /-) on a chance that someone was still there. There was not. We called the after-hours number again and got someone in Casago's Arizonia office who assisted us and provided and alternate door code that we used for the weekend. We followed up with the local property office the next day and they indicated they were not aware of an issue.
Steve W.
Séjour de 5 nuits en mai 2025