Forfaits vacances – Smallburgh

Friendly and helpful staff. Fantastic location. Use of kitchen. Fantastic shower.

Parfait

The staff here are amazingly helpful and friendly, a real step back to old fashioned values. Arriving on E-bikes we asked about storing them overnight, the guy on reception took us round to the garage where he started shifting things around so we could get our bikes in, even though it meant he got covered in dust and cobwebs. Our room was large with a large bed, everything was perfectly clean. There were a few strong doors to go through to get to the room with motion sensor lights to help in the dark corridors. We drank/ate in the bar, I didn't want much as we'd had a 3 hour lunch stop. The staff sorted me out with a lovely cheese & ham doorstep sandwich. The restaurant opened at 6.30pm and dead on 6.30 my sandwich arrived. Would have loved to have been more hungry and eaten in the restaurant, maybe next time. This hotel had a great reputation for music in the 60's and 70's, so I was very pleased to see they still have occasional music nights that harp back to those days. We very much enjoyed our stay here, an iconic Norfolk hotel that we're so pleased we finally got to visit.

The property it self was nice once you worked out the maze of entrances and where to find the Keys. Whilst there is parking it can be tight to navigate. upon arrival I was accosted by what I assume was a fellow guests looking for help in checking in, as it self check in. I felt a little swarmed and uncomfortable. The room itself was nice and spacious, clean and functional. Very Warm however due to the hot weather and a lack of aircon. Later in the evening the Fire Alarm went of apparently it was the 3rd time that month, once the fire brigade had cleared the building and it was established someone was unable to cook toast the rest of the stay went smoothly. I can understand the issue with cooking fumes as my rooms extractor was on the opposite side of the room, with the fire detector in-between.