Got there and they said they had cancelled my reservation, though I had heard NOTHING from the travel website or from them directly, prior to getting there. And I had already paid online for my room. Didn't get any refund - I was burnt out from 6000 miles and 20 hours of traveling and neglected to ask for refund. Bummer. However, the clerk (a nice elderly lady) called another hotel and reserved a room for me.