Title: The Quay Hotel West Coast - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9644785&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Quay Hotel West Coast Rejuvenate with a massage then explore nearby attractions like Haw Par Villa. Return to relax by the water dispenser or indulge in local cuisine. ## Photo gallery for The Quay Hotel West Coast ![Lobby - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/5efa4a8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Twin Room - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/b59a763a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/9d82cef5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/f0921b82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/56befef0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near West Coast Park and Haw Par Villa, The Quay Hotel West Coast offers a tranquil retreat. Indulge in spa services, enjoy local flavors at the restaurant or unwind with free in-room WiFi. Additional perks include dry cleaning/laundry services, self parking and tour/ticket assistance. ## Reviews 7.2 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Superior Room With No Window ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/296242ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With No Window - Sleeps 2 ### View all photos for Superior Double Room, No Windows ![Superior Double Room, No Windows](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/55636d69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, No Windows 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Bidet Hair dryer Private bathroom Electric kettle Cable channels - 151 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c2ca4681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.0 Good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Bidet Hair dryer Private bathroom Electric kettle Cable channels - 161 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/be4f88bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Bidet Hair dryer Private bathroom Electric kettle Cable channels - 215 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Triple Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/b14b61d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Bidet Hair dryer Private bathroom Electric kettle Cable channels - 194 sq ft - City view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Room With Twin Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c1791aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Twin Bed - Sleeps 2 ### View all photos for Deluxe Room With Double Bed ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/20567c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Double Bed - Sleeps 2 ### View all photos for Triple Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c1791aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3160000/3153400/3153356/44088481_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio M Hotel Singapore River - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Quay-Hotel-West-Coast.h9644785.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Quay-Hotel-West-Coast.h9644785.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.29217%2C103.76858&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ce5e4UV_wmzpeqcyDhIjGO-02Mo=) 428 Pasir Panjang Road, Singapore, 118769 #### What's nearby - National University of Singapore \- 2 min walk \- 0.2 km - West Coast Park \- 3 min walk \- 0.3 km - Clementi Woods Park \- 7 min walk \- 0.6 km - United World College of South East Asia \- 17 min walk \- 1.5 km - Haw Par Villa \- 2 min drive \- 1.9 km #### Getting around - Kent Ridge Station - 3 min drive - Kempas Baru Station - 32 min drive - Singapore Changi Airport (SIN) - 36 min drive #### Restaurants - ‪Niqqi's the Cheese Prata Shop - ‬2 min walk - ‪Fong Seng Fast Food Nasi Lemak - ‬2 min walk - ‪The Deck - ‬11 min walk - ‪Old Hen Coffee Bar - ‬11 min walk - ‪Humble Origins Cafe - ‬8 min walk ## About this property ### The Quay Hotel West Coast Hotel near West Coast Park Located close to National University of Singapore and Haw Par Villa, The Quay Hotel West Coast provides dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Concierge services, a computer station, and smoke-free premises Room features All guestrooms at The Quay Hotel West Coast include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and bidets - 30-inch flat-screen TVs with cable channels - Electric kettles, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2540000/2538300/2538236/a73ecf89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Singapore West Coast Queenstown - Parking included - Free WiFi - Air conditioning - Breakfast available 6.8 264 reviews CA $112 CA $134 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=2538236&PinnedHotelID=2538236&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, Multiple Beds](https://images.trvl-media.com/lodging/3000000/2140000/2139600/2139531/3f6e55f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Singapore Sapphire Geylang - Parking included - Free WiFi - Air conditioning - Business services 7.4 Good 659 reviews CA $81 CA $97 total includes taxes & fees Dec 29 - 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Housekeeping - 24/7 front desk 7.0 Good 54 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=107445596&PinnedHotelID=107445596&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2140000/2139600/2139505/b0b35192.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Singapore Pearl Geylang - Parking included - Free WiFi - Air conditioning - Laundry 7.2 Good 930 reviews CA $77 CA $93 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2139505&PinnedHotelID=2139505&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Limited onsite self parking ### Food and drink - A restaurant ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 5 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch flat-screen TV with cable channels ### Food and drink - Electric kettle ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: SGD 55 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: SGD 55 (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Santa Grand Hotel West Coast Singapore Santa Grand Hotel West Coast Santa Grand West Coast Singapore Santa Grand West Coast Santa Grand Hotel Singapore ## Frequently asked questions ### Is The Quay Hotel West Coast pet-friendly? ### How much does it cost to stay at The Quay Hotel West Coast? ### How much is parking? ### What time is check-in at The Quay Hotel West Coast? ### What time is check-out at The Quay Hotel West Coast? ### Does The Quay Hotel West Coast provide a shuttle to the airport? ### Where is The Quay Hotel West Coast located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Quay Hotel West Coast Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 6.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 28 8 - Good 51 6 - Okay 26 4 - Poor 14 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Dimitra Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice location, close to public transport and restaurants. Clean and friendly personnel. ##### Dimitra Stayed 6 nights in Sep 2025 ### 2/10 Terrible #### John Nov 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I paid for a room the night before so I could check in early next morning after long flight. I told this to the hotel prior to check in. However, the room was not ready; a worker was applying tiles in bathroom with toxic smelling solvent. Hotel failed to note in listing that there were cranes and pile-drivers 5 feet in front of hotel doing loud construction. Stay away! ![](https://a.travel-assets.com/ugc/hotel-reviews/b70278fd-5eb0-411f-8d83-e0d27de3860c-1763045212367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### PAVITHRE Sep 10, 2024 Good stop for business travellers. ##### PAVITHRE Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Piyanuch Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. Friendly staff ##### Piyanuch Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Robin Aug 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Hotel for stay at NUS ##### Robin Stayed 13 nights in Aug 2023 ### 10/10 Excellent #### Abiodun Mar 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is in good shape, has a good room size, and most importantly the staff members are very supportive. We had a wonderful stay there and I recommend this hotel as a good choice if you visit Singapore. ##### Abiodun Stayed 17 nights in Mar 2023 ### 8/10 Good #### Merkna Dec 13, 2022 Liked: Cleanliness, staff & service This hotel is a good value. The rooms are basic but all the necessary amenities are provided. The restaurants near the hotel are great for those who enjoy local Singaporean food - many great selections for breakfast, lunch and dinner! ##### Merkna ### 8/10 Good #### Thijs Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for money ##### Thijs Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Hiroki Sep 22, 2024 Liked: Cleanliness, staff & service The convenient location for someone who has to work at NUS for a short timemperiod ##### Hiroki Stayed 5 nights in Sep 2024 ### 4/10 Poor #### PATRICK Oct 6, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Quite expensive for this kind of hotel, room very small, no separation between shower and toilet ##### PATRICK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Maya Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel ##### Maya Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Leonard May 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room (made up everyday). Bus stops very close by. ##### Leonard Stayed 6 nights in Apr 2023 ### 8/10 Good #### Kushan Sudheera Apr 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice stay The hotel provided us early check in without any extra charges. The room was clean and tidy. However, the room was small, but most of the rooms in Singapore at this price point is of this size. The staff was friendly. Overall, a nice stay. ##### Kushan Sudheera Stayed 8 nights in Apr 2023 ### 10/10 Excellent #### Yasser Aug 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Very good ##### Yasser Stayed 1 night in Aug 2024 ### 4/10 Poor #### Yu Jul 18, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The cleanliness of the rooms varies greatly. ##### Yu Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Sharafali Dec 5, 2024 Nothing to add ##### Sharafali Stayed 2 nights in Dec 2024 ### 8/10 Good #### Stephen Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort You get exactly what you pay for, so no complaints there. The staff are helpful and friendly. The room is exactly as i expected. My only issue was the mattress was hard as rock and had to go buy a topper from IKEA to be able to sleep ##### Stephen Stayed 8 nights in Jun 2024 ### 8/10 Good #### Mohdaifizul Aug 8, 2024 Liked: Cleanliness, staff & service All ok ##### Mohdaifizul Stayed 1 night in Aug 2024 ### 8/10 Good #### anthony Feb 15, 2024 Liked: Cleanliness, property conditions & facilities Xxxxhjic ##### anthony Stayed 1 night in Feb 2024 ### 8/10 Good #### Louisa Aug 20, 2025 Liked: Cleanliness, amenities Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems. ##### Louisa Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Robert Jul 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never stay here Avoid this hotel. The management and desk staff are exceptionally rude and indifferent. I could not believe I would ever encounter a hotel manager in the HOSPITALITY industry with such low regard for treating customers well. I’m a 60+ year old academic professional so there can be no plausible rationale for their poor attitudes. Every single interaction with manager or staff was unpleasant and cringy. ##### Robert Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Oct 30, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NIGHTMARE How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!! ##### Verified traveller Stayed 7 nights in Oct 2023 ### 6/10 Okay #### Anne-Marie Dec 23, 2022 Liked: Cleanliness Great location if you have business at the university otherwise no good reason to stay there. No lobby. Unable to accommodate early check in. Lobby toilet in the basement next to sleeping staff behind blankets. Would not accommodate my request to shorten my stay. Even when expedia got involved. Ceiling in my tiny room needed a couple of layers of paint. Woken close to midnight by kids running up and down corridor screaming. Do not recommend. ##### Anne-Marie ### 2/10 Terrible #### Lorelei Feb 28, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend The bed was rock hard, sheets were stained and holey (and when we asked for a change, I was told that there wasn't much for housekeeping to do as the sheets often came back from the laundry stained - ew!), and the room itself was tiny. Additionally, there was only one soap (a two-in one that was expected to be used for literally everything, including hand washing) which was insanely drying. Finally, there's a 30 SGD charge for lost room cards, which is frankly ridiculous. ##### Lorelei Stayed 6 nights in Feb 2023 ### 2/10 Terrible #### Zahir Apr 9, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible staff and dingy smelly rooms. We stayed 5 nights and this was one of my worst hotel stays anywhere. I went there with my brother who had a surgery at his neck at NUHS. When i brought him back he was in pain so asked an additional pillow for him and they flat out declined to provide one stating its against hotel policy!!! One extra pillow! WHen i asked to have a visitors parkjng spot which according to my contract i should get for free. They declined to provide one! Each time i asked for direction or information i was met with stone faced refusal to help me! I a polite canadian and it was hard for me ro accept that my favorite city has a place like this! This was mh 5th visit to singapore and the worst because of this gotel and its staff. Te TV and AC dont work the shower is directly on rop of the commode and the common area is full of unused hotel supply and trash! Avoid if you can at all cost. ##### Zahir Stayed 6 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Boss](https://www.expedia.ca/Singapore-Hotels-Hotel-Boss.h13307850.Hotel-Information) > > [JEN Singapore Orchardgateway by Shangri-La](https://www.expedia.ca/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) > > [Oakwood Bencoolen Singapore](https://www.expedia.ca/Singapore-Hotels-30-Bencoolen.h19789202.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Furama RiverFront](https://www.expedia.ca/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [Carlton City Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-City-Hotel-Singapore.h6076571.Hotel-Information) > > [Studio M Hotel](https://www.expedia.ca/Singapore-Hotels-Studio-M-Hotel.h3153356.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.ca/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.ca/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [JW Marriott Hotel Singapore South Beach](https://www.expedia.ca/Singapore-Hotels-JW-Marriott-Hotel-Singapore-South-Beach.h9636009.Hotel-Information) > > [Hotel Mi Bencoolen](https://www.expedia.ca/Singapore-Hotels-Hotel-Mi.h19665227.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore ](https://www.expedia.ca/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information) > > [Raffles Singapore](https://www.expedia.ca/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [Orchard Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Orchard-Hotel-Singapore.h553888.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [ibis Singapore On Bencoolen](https://www.expedia.ca/Singapore-Hotels-Ibis-Singapore-On-Bencoolen.h2330793.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.ca/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.ca/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information) > > [Hilton Singapore Orchard](https://www.expedia.ca/Singapore-Hotels-Hilton-Singapore-Orchard.h19078.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.ca/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.ca/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [Conrad Singapore Marina Bay](https://www.expedia.ca/Singapore-Hotels-Conrad-Singapore-Marina-Bay.h41139.Hotel-Information) > > [Novotel Singapore on Kitchener](https://www.expedia.ca/Singapore-Hotels-Novotel-Singapore-On-Kitchener.h906127.Hotel-Information) > > [Singapore Marriott Tang Plaza Hotel ](https://www.expedia.ca/Singapore-Hotels-Singapore-Marriott-Tang-Plaza-Hotel.h23818.Hotel-Information)