Dear Mr Yacine,Thank you for your review! We're glad you appreciated our convenient location near shops and tourist attractions. We strive to provide our guests with easy access to everything they need for an enjoyable stay. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back on your next adventure!Warmest regards,ShielaGuest Services Team

Dear Mr Laurent Jacques, Thank you for taking the time to provide us with detailed feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced and appreciate your honest evaluation. Your comments are invaluable in helping us improve our services.We deeply regret that the room allocated to you in the Excelsior tower did not meet your expectations due to the noise from the fire station. Please accept our sincere apologies for any disturbances you encountered. We understand the importance of a peaceful environment for our guests and will address this issue with the utmost urgency.Regarding the cleanliness of your room, we apologize for the oversight with the vacuuming and the missed cleaning of your coffee cup. This is certainly not the level of service we aim to provide, and we will reinforce our training procedures to ensure such lapses do not occur in the future.We also acknowledge your concerns about the lack of response to your emails requesting confirmation of your reservation. We are investigating this matter to understand what happened and will take steps to prevent it from occurring again.In terms of breakfast, we apologize for the inconvenience you faced with the payment process and the quality of the hot dishes. We will review our breakfast procedures to ensure a smoother and more enjoyable experience for our guests.Your positive comments about the quality of bedding and the friendly, quick, and efficient welcome are appreciated, and we are pleased to hear that these aspects of your stay met your expectations.We truly value your feedback, and we assure you that we are taking immediate actions to address the issues raised. If there's anything else you'd like to share or discuss, please feel free to contact our guest services team at Wyndham Singapore.We hope you will consider giving us another opportunity to serve you and provide you with the exceptional experience we strive to offer.Sincerely,

Dear Our Valued Guest,Thank you very much for taking the time to rate about your experience at our Hotel.''If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.”Warm regards,Shiela

Thank you for your valuable feedback

Thank you for your valuable feedback .

Thank you for your valuable feedback. We have taken note of them and will look to improve on the mentioned areas. We do apologized for any inconvenience caused.

Thank you for your valuable feedback.

Thank you for your feedback, just in case you miss out our hotel had 2 swimming pools with one facing the reception area and the other at the corner of Excelsior Tower which offer more privacy..

Dear Ms Marissa,Thank you for your kind review! We're thrilled to hear that you enjoyed our property and took advantage of our numerous pools. We pride ourselves on our convenient location, making it easy for our guests to access delicious dining options nearby. We look forward to welcoming you back for another fantastic stay soon!Warmest regards,ShielaGuest Services Team

Dear Mr Aye Min,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient and enjoyed our clean, newly renovated rooms. We strive to provide a comfortable and welcoming experience for all our guests, and we're glad to know we hit the mark with your stay. We hope to welcome you back again soon for another enjoyable visit!Warmest regards,ShielaGuest Services Team

Dear Mr Jae Hung, "Thank you for your feedback! We're delighted to hear that you found our offerings to be a good value for your money. We're committed to providing quality service and products at an affordable price, and we're thrilled that you recognized that. We look forward to welcoming you back in the future!Warmest regards,ShielaGuest Services Team

Dear Mr Daryl,Thank you for taking the time to share your feedback! We're thrilled to hear that you had an amazing stay with us and enjoyed our newly renovated rooms. Our team works hard to provide exceptional service, and your kind words are truly appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warmest regards,ShielaGuest Services Team

Dear Mr Pradeep,Thank you for sharing your review! We're glad to hear that you found our hotel to be good, particularly in terms of its location for sightseeing. We strive to offer convenience and accessibility to our guests, so it's wonderful to know that our location met your expectations. If you have any suggestions for how we can further enhance your experience, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay soon!Warmest regards,ShielaGuest Services Team

Thank you so much for the wonderful rate! We're thrilled to hear that our hotel's proximity to attractions added to your overall experience! We strive to provide a convenient location for our guests, making it easy to explore and enjoy the nearby sights. Thank you for highlighting this aspect of your stay, and we hope you had a fantastic time exploring the area. We look forward to welcoming you back for another enjoyable visit!Warmest regards,ShielaGuest Services Team

Dear Mr Florence, Thank you for your wonderful review! We're delighted to hear that you found our hotel to be clean, our staff friendly, and enjoyed the great view from your room. Providing excellent service and comfortable accommodations are our top priorities, and we're thrilled that we could meet your expectations. It's also fantastic to know that our location was convenient for you. We hope you had a memorable stay, and we look forward to welcoming you back for another enjoyable experience in the future!Warmest regards,ShielaGuest Services Team

Dear Ms Maria Venice,Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,ShielaGuest Services Team

Dear Mr Ralph,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our great location, close to the Merlion and Suntec convention center. It's wonderful to know that you found our breakfast buffet with excellent European, Indian, and Japanese choices to be super, even though it may be a bit pricey at SG36. We are pleased that you found your bed and room comfortable, equipped with amenities like a mini-fridge, kettle, and electrical sockets for various plug types. It's great to hear that you enjoyed our nice pool and took advantage of our affordable bike rental at only SG5 per hour. Your review are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us. Warm regards,Shiela Guest Services Team

Dear Mr Miodrag,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay at our hotel and found it to be conveniently located near major city attractions.Regarding the views advertised on our website, we apologize for any confusion or disappointment you experienced. We strive to provide accurate information about our amenities and offerings. We'll review our website to ensure that this is clearly communicated to all guests in the future.We value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Shiela Guest Services Team

Dear Mr Mohammad Ali,Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback and take your comments seriously.We apologize if the condition of your room did not meet your expectations. Please know that we are continuously working to improve our property and enhance the guest experience. Your specific concerns regarding room repairs and upgrades will be addressed with our maintenance and management teams to ensure necessary improvements are made.We're pleased to hear that you found our location attractive and hope that despite the issues you encountered, you were still able to enjoy your time in the area.If you would like to discuss your experience further or if there's anything else we can assist you with, please feel free to reach out to us directly. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards,ShielaGuest Services Team

Dear Mr Darren, Thank you for your glowing review! We're thrilled to hear that you absolutely loved your stay with us and that our hotel's location, pricing, and beauty all contributed to a memorable experience.We can't wait to welcome you back for another wonderful stay. If there's anything specific you enjoyed or anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're here to ensure your future stays are just as perfect as this one!Warm regards,ShielaGuest Services Team

Dear Mr Masahiko,Thank you so much for the rate. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. . We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future. Have a wonderful day!Warm regards,ShielaGuest Services Team

Dear Mr Mohammad Ali,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location and found our property clean and convenient. Our staff takes great pride in providing outstanding service, and we're delighted that they made your stay memorable. We hope to welcome you back soon for another fantastic experience!Warms regards,ShielaGuest Services Team

Dear Ms Kathryn Wileman,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel's location convenient. Our staff strives to provide exceptional service, and we're thrilled that they were able to enhance your experience. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future!Warmest regards,ShielaGuest Services Team

Dear Mr Kin,Thank you for taking the time to share your feedback! We're thrilled that our central location made it easy for you to explore and enjoy the area on foot. We aim to provide convenient access to the best attractions, and we're delighted that you found it convenient. We hope to have the opportunity to welcome you back for another enjoyable stay soon!Warm regards,ShielaGuest Services Team

Dear Mr James,Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear that you enjoyed our convenient location, transportation options, and facilities. We can't wait to welcome you back for your next stay. See you soon!Warm regards,ShielaGuest Services Team

Dear Mr Richard,We're delighted to hear that you found our hotel suitable for your layover needs! While we may not boast exotic features, we strive to provide excellent value for our guests. It's wonderful to know that you enjoyed your stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future!Warmest regards,Guest Services Team,Shiela

Dear Ms Yeny,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay. Your rating is greatly appreciated, and we're glad that you found our location convenient and our rooms clean. We're always looking for ways to improve, so if there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future for an even better experience!Warmest regards,ShielaGuest Services Team

Dear Ms Shun Zhang,Thank you for taking the time to share your feedback with us. We truly value all guest comments as they help us identify areas for improvement.We're disappointed to hear that your experience with us did not meet your expectations. Please accept our sincerest apologies for any inconveniences you encountered during your stay. Rest assured, we take your concerns seriously and will address them with our team to ensure such issues are not repeated in the future.We appreciate your compliments regarding our central location and the view from our Sky lounge. However, we regret any discomfort caused by the experience you described with the lounge access and the treatment you received. Discrimination of any kind is completely unacceptable and goes against our values of inclusivity and hospitality.Your comments regarding the condition of the room, lack of amenities, and housekeeping service have been duly noted, and we will work diligently to make necessary improvements.We understand your decision not to stay with us again, but we sincerely hope you will consider giving us another chance to provide you with the exceptional experience you deserve. Should you choose to return, please feel free to reach out us, and we will ensure that every effort is made to enhance your stay.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,Guest Services Team Shiela

Dear Mr Feng, Thank you for sharing your feedback with us. We appreciate your understanding regarding the noise from the air conditioning unit. Rest assured, we take guest comfort seriously, and our administrative team will certainly look into ways to address this issue promptly. Your insights are invaluable in helping us improve our services, and we hope to welcome you back soon for an even better experience.Warmest regards,Guest Services Team

Dear Mr Shinichi,Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,ShielaGuest Services Team

Dear Mr Tetsuya, Thank you very much for taking the time to rate about your experience at our Hotel.''If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.”Warm regardsGuest Services Team

Dear Miss Sara, We sincerely apologize for the disappointing experience you had during your recent stay with us. It's disheartening to learn that your expectations were not met and that you encountered several inconveniences.We understand the importance of a comfortable rest, and we regret to hear that the firmness of our beds disrupted your sleep. Additionally, we apologize for any disturbance caused by ongoing renovations and for any lapses in our communication regarding this matter prior to your booking.Your feedback about the lack of facilities for food and drink, as well as the absence of essential amenities like toilet paper and water, is deeply concerning. We assure you that we are taking immediate steps to address these issues internally to prevent such occurrences in the future.Regarding the behavior of our staff, we hold ourselves to a higher standard of service, and it's disappointing to hear that we fell short in this regard. We will be conducting further training to ensure that all members of our team provide the level of hospitality and assistance that our guests deserve.Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention. We value your feedback as it helps us to continually improve our services.Warm regards,Guest Services Team

Dear Ms Nadine, Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,Guest Services Team

Dear Mr Toru Onodera,Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,Guest Services Team

Dear Mr Hiroyuki,Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,ShielaGuest Services Team

Dear Mr Peter Verwer,We're sorry to hear about your disappointing experience at our property. We appreciate your feedback and apologize for any inconvenience caused by the lift being out of order. Regarding the printing of the statement of costs, we'll look into why this was refused as providing clarity on expenses is important to us. We strive to provide a comfortable and hassle-free stay for all our guests, and we regret that we fell short of your expectations on this occasion. We'll take your feedback on board to make the necessary improvements. Thank you for bringing this to our attention.Thank youWarm regards,Guest Services Team

Dear Mr/Ms Thank you so much for the perfect rate. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future. Have a wonderful day!Warm regards,AvieGuest Services Team

Dear Mr Eishin, Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,Shiela

Dear Mr Robert,Thank you very much for taking the time to write about your experience at the Hotel. It is very much appreciated. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm RegardsShahiraGuest Services Team

Dear Mr Hartmut,Dear Mr/Ms Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,Shiela Guest Services Team

Dear Mr Yusaku Kamimura,Thank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm regards,Shiela Guest ServicesTeam

Dear Ms Vanessa,Thank you very much for taking the time to write about your experience at the Hotel. It is very much appreciated. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm RegardsShahiraGuest Services Team

Dear Mr/Ms Jorg,Thank you very much for taking the time to write about your experience at the Hotel. It is very much appreciated. We look forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm RegardsShahiraGuest Services Team

Dear Ms/Mr Yuyan, Thank you very much for taking the time to rate about your experience at our Hotel.''If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.”Warm regardsShielaGuest Services Team.

Dear TakizawaThank you again for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we cannot wait to exceed your expectations every time you choose us. We looking forward to welcoming you back to stay with us at the new look of Wyndham Singapore in the very near future.Warm RegardsShahiraGuest Service Team