Title: JEN Singapore Orchardgateway by Shangri-La (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=906062&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JEN Singapore Orchardgateway by Shangri-La International flavors await at JEN Singapore Orchardgateway, where guests can refresh in the rooftop pool with stunning views or explore nearby cultural attractions ## Photo gallery for JEN Singapore Orchardgateway by Shangri-La ![Deluxe Room (Family) - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/c9c40f5c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/80145a9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/27b937dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4f9c0c34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/89f6265d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for Club Deluxe Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/49de35f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room - Sleeps 3 ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/998932c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 13 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room (Family) ![Deluxe Room (Family)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Family) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 506 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9bcfce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.6 Excellent 71 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.4 Exceptional 61 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Panorama Club Room, 1 King Bed ![Panorama Club Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4a560a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Club Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 592 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Club Deluxe Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Club Room, 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 8.8 Excellent 13 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, City View ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/47ad42fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 8.6 Excellent 16 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.8 Excellent 21 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Club Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Private bathroom Hair dryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Family Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9a952ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ### View all photos for Superior Twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review - Sleeps 2 ### View all photos for Superior king Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/50e755d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior king Room - Sleeps 2 ### View all photos for Deluxe twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/83c4e041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe twin Room - Sleeps 2 ### View all photos for Deluxe King Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/319bf05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 3 ### View all photos for Superior City View twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/50e755d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View twin Room - Sleeps 2 ### View all photos for Superior City View king Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/5eff593b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View king Room - Sleeps 2 ### View all photos for Club twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/1d90507e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club twin Room - Sleeps 2 ### View all photos for Club king Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club king Room - Sleeps 2 ### View all photos for Club Panorama twin Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/880a5750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama twin Room - Sleeps 2 ### View all photos for Club Panorama king Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/7fc0c5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama king Room - Sleeps 3 ### View all photos for Superior Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/dc311d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 ### View all photos for Superior City View Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fb2f1775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room - Sleeps 2 ### View all photos for Club Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/0aa78f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room - Sleeps 2 ### View all photos for Club Panorama Room ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/e71bd1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.30036%2C103.83915&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u1NIrIAhxnofFrLuzCmqE_afrOs=) 277 Orchard Road, Singapore, 238858 #### What's nearby - Orchard Central \- 1 min walk \- 0.1 km - Orchard Road \- 2 min walk \- 0.2 km - ION Orchard \- 10 min walk \- 0.9 km - Robertson Quay \- 12 min walk \- 1.0 km - National Museum of Singapore \- 15 min walk \- 1.3 km #### Getting around - Somerset Station - 1 min walk - Kempas Baru Station - 33 min drive - Singapore Changi Airport (SIN) - 29 min drive #### Restaurants - ‪Heytea - ‬3 min walk - ‪Saizeriya Ristorante E Caffe - ‬1 min walk - ‪Guzman y Gomez - ‬2 min walk - ‪Tsuta - ‬3 min walk - ‪Kanshoku Ramen Bar - ‬1 min walk ## About this property ### JEN Singapore Orchardgateway by Shangri-La Upscale hotel near National Museum of Singapore Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), bike rentals, and express check-out - Express check-in, a vending machine, and luggage storage - Guest reviews say great things about the pool, helpful staff, and proximity to shopping Room features All 499 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 40-inch flat-screen TVs with cable channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/10000/7100/7062/1184f234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JEN Singapore Tanglin by Shangri-La Orchard - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 1,018 reviews CA $183 CA $220 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=7062&PinnedHotelID=7062&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6200/6152/5b9882b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Singapore Orchard City Centre by IHG Orchard - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,014 reviews CA $215 CA $257 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=6152&PinnedHotelID=6152&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18620000/18618200/18618175/b47d2ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ SINGAPORE, BY HYATT Downtown Core - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews CA $309 CA $375 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=18618175&PinnedHotelID=18618175&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/1000000/900000/893000/892942/0ef5670e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park City Hall Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,130 reviews CA $141 CA $169 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=892942&PinnedHotelID=892942&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892600/892568/w2550h3837x0y3-b73f82d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Hotel Singapore Downtown Core - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 2,167 reviews CA $211 CA $256 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=892568&PinnedHotelID=892568&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/400/311/27d65d67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissotel The Stamford, Singapore Downtown Singapore - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 1,000 reviews CA $342 CA $411 total includes taxes & fees Jan 10 - Jan 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=311&PinnedHotelID=311&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6600/6594/dc205692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Singapore Marina Bay - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 1,899 reviews CA $360 CA $439 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=6594&PinnedHotelID=6594&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/450000/447800/447795/09a54075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradox Singapore Merchant Court at Clarke Quay Downtown Singapore - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 1,349 reviews CA $225 CA $275 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=447795&PinnedHotelID=447795&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/906200/906129/b8fd6e4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Singapore Orchard Orchard - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 253 reviews CA $282 CA $338 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=906129&PinnedHotelID=906129&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/20000/19100/19078/w3840h2557x0y4-ecbdffca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Singapore Orchard Orchard - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 884 reviews CA $311 CA $373 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=19078&PinnedHotelID=19078&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Makan at Jen - Trippi ### Things to do - 24-hour health club - Bicycle rentals - Hot tub - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 452 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 10 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SGD 107.91 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children - Rollaway bed fee: SGD 107.91 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### We should mention Pool access available from 6:00 AM to 10:30 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Traders Hotel Traders Orchardgateway Hotel Singapore Traders Orchardgateway Singapore Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Jen Orchardgateway Singapore Jen Orchardgateway Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Shangri-La Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Singapore Shangri-La Jen Orchardgateway Shangri-La Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Traders Orchardgateway Hotel Singapore Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Hotel Jen Orchardgateway Singapore Jen Orchardgateway Shangri La ## Frequently asked questions ### Does JEN Singapore Orchardgateway by Shangri-La have a pool? ### How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La? ### Is JEN Singapore Orchardgateway by Shangri-La pet-friendly? ### How much is parking? ### What time is check-in at JEN Singapore Orchardgateway by Shangri-La? ### What time is check-out at JEN Singapore Orchardgateway by Shangri-La? ### Where is JEN Singapore Orchardgateway by Shangri-La located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JEN Singapore Orchardgateway by Shangri-La Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 768 8 - Good 281 6 - Okay 61 4 - Poor 15 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Roger Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room perfect location , good wifi and pool on the roof!! ##### Roger Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Richard Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and the staff are very professional. Outstanding over all. ##### Richard Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Tan Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel, great location, great breakfasts ##### Tan Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Pinaaz Jan 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was clean and lovely ##### Pinaaz Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Richard Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the staff was nice too ##### Richard Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Yegisabet Dec 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel Ang great views. ##### Yegisabet Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ka Hoo Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is great and the staff is super friendly ##### Ka Hoo Stayed 4 nights in Nov 2025 ### 8/10 Good #### Richard Dec 7, 2025 Liked: Cleanliness, property conditions & facilities Clean room, location is wonderful. Staff were great ##### Richard Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Yucel Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall it was a centrally located, clean and nice hotel. It was very good for the price. Rooftop pool was excellent ##### Yucel Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kar Wai Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice rooftop swimming pool, very convenient, close to food court, shopping and subway. ##### Kar Wai Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### adrian Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Slick service, great breakfast and well located ##### adrian Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nicholas Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, staff was very friendly and helpful. ##### Nicholas Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Wee Hong Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Counting down on new year eve and staying overnight for fire works. Rooftop decks extended opening hours. Good view from the rooftop decks. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc976ab6-1db1-4777-9031-df8b85fdbca5-1767296489620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61c23c5d-e640-4e93-b0c1-d169a364a462-1767296490062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/555897cf-94a9-4568-a3d6-4d149589f925-1767296727286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wee Hong Stayed 1 night in Dec 2025 ### 10/10 Excellent #### SH Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were helpful and courteous. Room decor looks a bit worn but all good ##### SH Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sarah Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, well-designed rooms and a rooftop pool with a view. ##### Sarah Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Gordon James Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent, centrally located hotel that is a great advert for Singapore ![Views from the rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/606857b7-55bf-4a47-97d7-fdfb9420f413-1762860226683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93d3d15c-7a29-476b-a0d7-86f6dcdb268c-1762860227388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f12216db-4766-416f-a357-d527609d63b6-1762860230344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gordon James Stayed 5 nights in Nov 2025 ### 8/10 Good #### Natalie Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and comfortable room. Great location. Walkable. Lovely outdoor rooftop pool. ##### Natalie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Bret Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and very clean. Pool area was super, friendly staff good drinks and great views of the city. Great location as it’s very close to everything. I will stay here again for sure. Bret ![](https://a.travel-assets.com/ugc/hotel-reviews/9f9843da-ca7c-4713-950e-1ea3631a6347-1764480573670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa9d425d-b4a0-4ef2-aec7-3c5454f09dc6-1764480573334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b680101-5d89-4daa-bb15-a659909f6bff-1764480573830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2358025f-d1be-4351-bb9f-f4c0c97736a6-1764480573770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bret Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Sri Harsha Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel and service, staff were amazing ##### Sri Harsha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vinodhkumar Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay for 4 nights, very convenient for shopping and travelling around the city using the metro ##### Vinodhkumar Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Juan Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, easy to walk, plenty of places to eat ##### Juan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Elgan Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great central location for shopping ##### Elgan Stayed 3 nights in Sep 2025 ### 8/10 Good #### Sum Yee Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is good. Staff is professional. ##### Sum Yee Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Clair Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and ideally located but it was the staff that made the difference. Every staff member I encountered was so friendly and helpful. Would definitely stay here again. ##### Clair Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### KA YEE Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities good ##### KA YEE Stayed 3 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Boss](https://www.expedia.ca/Singapore-Hotels-Hotel-Boss.h13307850.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [Oakwood Bencoolen Singapore](https://www.expedia.ca/Singapore-Hotels-30-Bencoolen.h19789202.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Furama RiverFront](https://www.expedia.ca/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [lyf Bugis Singapore](https://www.expedia.ca/Singapore-Hotels-Hotel-G-Singapore.h16483483.Hotel-Information) > > [Studio M Hotel](https://www.expedia.ca/Singapore-Hotels-Studio-M-Hotel.h3153356.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.ca/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.ca/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [JW Marriott Hotel Singapore South Beach](https://www.expedia.ca/Singapore-Hotels-JW-Marriott-Hotel-Singapore-South-Beach.h9636009.Hotel-Information) > > [Hotel Mi Bencoolen](https://www.expedia.ca/Singapore-Hotels-Hotel-Mi.h19665227.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [Carlton City Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-City-Hotel-Singapore.h6076571.Hotel-Information) > > [Raffles Singapore](https://www.expedia.ca/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [Holiday Inn Singapore Atrium by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Singapore-Atrium.h415721.Hotel-Information) > > [Wyndham Singapore Hotel](https://www.expedia.ca/Singapore-Hotels-Peninsula-Excelsior-Hotel.h889679.Hotel-Information) > > [ibis Singapore On Bencoolen](https://www.expedia.ca/Singapore-Hotels-Ibis-Singapore-On-Bencoolen.h2330793.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.ca/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore ](https://www.expedia.ca/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.ca/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.ca/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [Conrad Singapore Marina Bay](https://www.expedia.ca/Singapore-Hotels-Conrad-Singapore-Marina-Bay.h41139.Hotel-Information) > > [Novotel Singapore on Kitchener](https://www.expedia.ca/Singapore-Hotels-Novotel-Singapore-On-Kitchener.h906127.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.ca/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information)