Title: JEN Singapore Orchardgateway - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JEN Singapore Orchardgateway by Shangri-La International flavors await at JEN Singapore Orchardgateway, where guests can refresh in the rooftop pool with stunning views or explore nearby cultural attractions ![Outdoor pool, open 6:00 AM to 10:30 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2f0f95da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 6:00 AM to 10:30 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/38835bdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/44339b1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room (Family)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/80145a9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff. 9.2 Wonderful ## Popular amenities - - - - Hot tub - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 27 of 27 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/b3ae710b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room - Sleeps 3 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 12 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ![Deluxe Room (Family)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Family) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 506 sq ft - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9bcfce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.6 Excellent 68 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.4 Exceptional 54 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ![Panorama Club Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4a560a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Club Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 592 sq ft - City view - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 9.0 Wonderful 9 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/47ad42fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 8.6 Excellent 16 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.8 Excellent 18 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9a952ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior king Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/83c4e041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/319bf05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 3 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/259021be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/5eff593b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View king Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/1d90507e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club king Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/880a5750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/7fc0c5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama king Room - Sleeps 3 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/dc311d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fb2f1775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/0aa78f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room - Sleeps 2 ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/e71bd1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) ## About the area Located in Orchard neighborhood, JEN Singapore Orchardgateway by Shangri-La is connected to a shopping center. National Museum of Singapore and Peranakan Museum are cultural highlights, and travelers looking to shop may want to visit Orchard Central. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium. Guests appreciate the hotel's convenience to public transportation: Somerset Station is just steps away and Dhoby Ghaut Station is 10 minutes by foot. [Visit our Singapore travel guide](https://www.expedia.ca/Singapore.dx3168) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.30036%2C103.83915&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u1NIrIAhxnofFrLuzCmqE_afrOs=) 277 Orchard Road, Singapore, 238858 ### What's nearby - Orchard Central - 1 min walk - 0.0 km - Orchard Road - 2 min walk - 0.2 km - National Museum of Singapore - 15 min walk - 1.3 km - Bugis Street Shopping District - 19 min walk - 1.6 km - Marina Bay Sands Casino - 5 min drive - 4.1 km ### Getting around - Somerset Station - 1 min walk - Kempas Baru Station - 33 min drive - Singapore Changi Airport (SIN) - 29 min drive ### Restaurants - ‪Heytea - ‬3 min walk - ‪Saizeriya Ristorante E Caffe - ‬1 min walk - ‪Tsuta - ‬3 min walk - ‪Coffeesmith - ‬1 min walk - ‪4Fingers Crispy Chicken - ‬1 min drive ## About this property ### JEN Singapore Orchardgateway by Shangri-La Upscale hotel near National Museum of Singapore Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), bike rentals, and express check-out - Express check-in, an elevator, and luggage storage - Guest reviews say great things the pool, helpful staff, and proximity to shopping Room features All 499 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 40-inch flat-screen TVs with cable channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/10000/7100/7062/1184f234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JEN Singapore Tanglin by Shangri-La Orchard - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,004 reviews CA $206 CA $247 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=7062&PinnedHotelID=7062&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/6200/6152/80a0654b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Singapore Orchard City Centre by IHG Orchard - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,002 reviews CA $217 CA $260 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6152&PinnedHotelID=6152&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/892600/892568/2c1233d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Hotel Singapore Downtown Core - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,935 reviews CA $222 CA $266 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=892568&PinnedHotelID=892568&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/19000000/18620000/18618200/18618175/7b39b8c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ SINGAPORE, BY HYATT Downtown Core - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 1,004 reviews CA $372 CA $447 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=18618175&PinnedHotelID=18618175&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/450000/447800/447795/7c3e3657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradox Singapore Merchant Court at Clarke Quay Downtown Singapore - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 1,265 reviews CA $240 CA $294 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=447795&PinnedHotelID=447795&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19100/19078/7fcf7475.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Singapore Orchard Orchard - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 809 reviews CA $303 CA $363 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=19078&PinnedHotelID=19078&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/10000/6600/6594/3edcc65c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Singapore Marina Bay - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 1,686 reviews CA $381 CA $457 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6594&PinnedHotelID=6594&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/893000/892942/b03ae303.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park City Hall Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,025 reviews CA $234 CA $280 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=892942&PinnedHotelID=892942&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, Italian cuisine](https://images.trvl-media.com/lodging/1000000/30000/22400/22322/dae4eeae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Singapore Tanglin - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,002 reviews CA $350 CA $420 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=22322&PinnedHotelID=22322&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19080000/19073900/19073868/12222571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YOTEL Singapore Orchard Road Orchard - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,634 reviews CA $163 CA $195 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=19073868&PinnedHotelID=19073868&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Makan at Jen - Trippi ### Things to do - 24-hour health club - Bicycle rentals - Hot tub - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 452 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 10 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SGD 107.91 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children - Rollaway bed fee: SGD 107.91 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### We should mention Pool access available from 6:00 AM to 10:30 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Traders Hotel Traders Orchardgateway Hotel Singapore Traders Orchardgateway Singapore Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Jen Orchardgateway Singapore Jen Orchardgateway Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Shangri-La Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Singapore Shangri-La Jen Orchardgateway Shangri-La Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Traders Orchardgateway Hotel Singapore Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Hotel Jen Orchardgateway Singapore Jen Orchardgateway Shangri La ## Frequently asked questions ### Does JEN Singapore Orchardgateway by Shangri-La have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:30 PM. ### How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La? > As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Orchardgateway by Shangri-La on Oct 10, 2025 start from CA $248.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JEN Singapore Orchardgateway by Shangri-La pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JEN Singapore Orchardgateway by Shangri-La? > Self parking is free at this property. ### What time is check-in at JEN Singapore Orchardgateway by Shangri-La? > Check-in begins at 3:00 PM. ### What time is check-out at JEN Singapore Orchardgateway by Shangri-La? > Check-out is at noon. ### Where is JEN Singapore Orchardgateway by Shangri-La located? > Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore, and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JEN Singapore Orchardgateway by Shangri-La Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 706 8 - Good 270 6 - Okay 62 4 - Poor 16 2 - Terrible 17 ### 10/10 Excellent #### Sri Harsha Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel and service, staff were amazing ##### Sri Harsha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juan Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, easy to walk, plenty of places to eat ##### Juan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Elgan Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great central location for shopping ##### Elgan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### shirley Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location, very helpful staff and delicious breakfast. ##### shirley Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Phoutthida Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Phoutthida Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### ARINOBU Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, easy to go anywhere by MRT. On the Orchard, we could enjoy shopping. ##### ARINOBU Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Judy Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central location easy to go shopping and food places. Next to MRT entrance and also shopping mall. ##### Judy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Helen Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Roof top pool and what a view.Clean property and close to the shops ##### Helen Stayed 6 nights in Sep 2025 ### 8/10 Good #### Robert Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel in a convenient location. Breakfast was good, room basic but very clean and tidy ##### Robert Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lara Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, close to MRT. Comfortable rooms and loved the pool. ##### Lara Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### David Jun 13, 2025 Liked: Cleanliness, property conditions & facilities Perfect stay Great pool ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Grandage Family Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location so close to MRT ##### Grandage Family Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good central location with friendly staffs. ##### Verified traveller Stayed 6 nights in May 2025 ### 10/10 Excellent #### Gaurav Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good service and very well located ##### Gaurav Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Paul Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing pool which is the real selling point of the hotel. Rooms are on the small size for some of the cheaper rooms, but clean and comfortable. Breakfast can get very bus, otherwise good offering is made. ##### Paul Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### LATCHMIN Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities This property is close to all MRT and shopping malls, rooms are very clean, bed comfortable and very nice breakfast buffet,food is great I so recommend this hotel ##### LATCHMIN Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### ?? Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you very much for your warm hospitality. As Japanese guests, we truly felt welcomed. We would love to stay here again when we visit Singapore. ##### ?? Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Tom Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great clean stay with an amazing rooftop pool ##### Tom Stayed 1 night in Jun 2025 ### 10/10 Excellent #### TAKUMA Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So comfortable!! I could spent a nice and memorable time with family. ##### TAKUMA Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Karen Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel location is fantastic with the Somerset MRT station below, staff welcomed us in the morning when we arrived from the airport and stored our luggage and allowed us to access the pool and shower facilities early which was convenient. Breakfast options are excellent ##### Karen Stayed 1 night in Jul 2025 ### 8/10 Good #### Valentino Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the nicer, better kept hotels in Singapore ##### Valentino Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jesse May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this place! Amazing hotel, very clean, easy access to everything nearby, awesome rooftop pool! ##### Jesse Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### YONG KWONG Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff was very helpful, I love to stay there. Will come back to book again. ##### YONG KWONG Stayed 1 night in Jun 2025 ### 10/10 Excellent #### karen Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this hotel especially the roof top bar. ##### karen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jocelyn Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location and room is bright and clean. Very friendly staff. Highly recommended! ##### Jocelyn Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Pan Pacific Singapore](https://www.expedia.ca/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [Hotel Boss](https://www.expedia.ca/Singapore-Hotels-Hotel-Boss.h13307850.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [30 Bencoolen](https://www.expedia.ca/Singapore-Hotels-30-Bencoolen.h19789202.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Furama RiverFront](https://www.expedia.ca/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [lyf Bugis Singapore](https://www.expedia.ca/Singapore-Hotels-Hotel-G-Singapore.h16483483.Hotel-Information) > > [Studio M Hotel](https://www.expedia.ca/Singapore-Hotels-Studio-M-Hotel.h3153356.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.ca/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.ca/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [JW Marriott Hotel Singapore South Beach](https://www.expedia.ca/Singapore-Hotels-JW-Marriott-Hotel-Singapore-South-Beach.h9636009.Hotel-Information) > > [Hotel Mi Bencoolen](https://www.expedia.ca/Singapore-Hotels-Hotel-Mi.h19665227.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [Carlton City Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-City-Hotel-Singapore.h6076571.Hotel-Information) > > [Raffles Singapore](https://www.expedia.ca/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [Holiday Inn Singapore Atrium by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Singapore-Atrium.h415721.Hotel-Information) > > [Wyndham Singapore Hotel](https://www.expedia.ca/Singapore-Hotels-Peninsula-Excelsior-Hotel.h889679.Hotel-Information) > > [ibis Singapore On Bencoolen](https://www.expedia.ca/Singapore-Hotels-Ibis-Singapore-On-Bencoolen.h2330793.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.ca/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore](https://www.expedia.ca/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.ca/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.ca/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [Conrad Singapore Marina Bay](https://www.expedia.ca/Singapore-Hotels-Conrad-Singapore-Marina-Bay.h41139.Hotel-Information) > > [Novotel Singapore on Kitchener](https://www.expedia.ca/Singapore-Hotels-Novotel-Singapore-On-Kitchener.h906127.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.ca/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information)