Dear Yves,Thank you for leaving compliments for our friendly staff. As Singapore is a small city state, toilet and bathroom that comes in a combined set up is common for a budget tiered hotel. Nonetheless, our bathroom is fully functional with all the necessary features. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

"Dear Steeve,We appreciate your time spent in sharing your stay experience and highlighting that our hotel is located in close proximity to many eateries and public transport. Our hotel is renovated with a modern, open concept without closets as most travellers now do not require them. The length of all our beds are 1.9m and we believe that they are long enough for the majority of our guests. Thank you for sharing your valuable feedback which gives us the opportunity to further improve on our Housekeeping standards. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive"

Dear JERRY,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another lovely experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Bernhard,Thank you for staying with us and spotting a great bargain! It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveller. Other than Kallang MRT station which is located 12 minutes walk away from our hotel, there are also buses from our doorstep that go directly to city center and main attractions. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Michelle,It is our great pleasure to have exceeded your expectations during your stay with us! Our hotel allows for easy access to city center and attractions via Singapore's world class transport system. There are MRT stations (Kallang/Aljunied) and bus stops located near our hotel and my colleagues will be glad to share the best travelling tips! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Alexander,Thank you for choosing to stay with us. It is heartening to hear that our cleanliness and service had met to your expectations. We look forward to welcoming you back soon. Warm Regards,RolandGuest Experience Executive

Dear Carlos,Thank you for choosing to stay with us. Our hotel maintains a regular and stringent routine of housekeeping management and we will step up inspection to further improve our housekeeping standard. Similar to many of the hotel properties in Singapore, the room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. The Hotel Team hopes to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear sunil,As our hotel advocates sustainability of the environment and discourages single use products, we have stopped placing bottled water in the rooms. The water in Singapore is potable and can be consumed directly from the tap. A kettle is also provided in the room for boiling water. We hope to have the opportunity to serve you again.Warm Regards,RolandGuest Experience Executive

Dear Eric,Thank you for your positive rating! It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Mark,Thank you for leaving a perfect rating! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear HUI-LING,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We value your patronage and hope to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Özcan,It is lovely to hear that you had enjoyed your stay with us. We look forward to welcoming you back for another lovely stay and to delight you with our hospitality!Warm Regards,RolandGuest Experience Executive

Dear Tracy,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. It is our pleasure to be of service to you and we look forward to serving you again. Warm Regards,RolandGuest Experience Executive

Dear Shuo-Lin,Thank you for leaving a glowing review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcoming you back and experience our hospitality!Warm Regards,RolandGuest Experience Executive

Dear KEAN,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. You are indeed correct to point out that our hotel is in the vicinity of some really great food. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Satoshi,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be excited to recommend the relevant rooms if you require a refrigerator during your stay. 2-in-1 shampoo is provided in the bathroom and is suitable for both body and hair wash. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Guest,It has been an absolute delight to have exceeded your expectations during your stay with us! It is always great to learn that our efforts contribute to a positive experience for our guests. and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Yasmin,Thank you for your feedback. Please accept my sincere apologies for being unable to meet your expectations for housekeeping. Our housekeeping supervisor has received your feedback and working hard to ensure our housekeeping services meets our very high standards for our guests' benefit. This is not reflective of our usual hotel standards and hope you give us another opportunity to welcome you back again. Warm Regards,RolandGuest Experience Executive

Dear MAYUMI,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is indeed very suitable for travellers looking for transit stays or for vacation in Singapore due to our close proximity to the airport. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Merja,The Hotel Team thanks you for your positive review.It has been a real pleasure to have served you well, and we look forward to doing so when you next visit Singapore.Warm Regards,ThaddaeusGuest Experience Executive

Dear Hotel Guest, The Hotel Team delighted that you had enjoyed your stay here, in particular the clean and comfortable room and the nearby amenities of the hotel. For the comfort and well-being of our guests, we do not allow smoking in all the guests rooms and premise. Guests are however welcome to smoke in the designated zone located on the ground floor of the property. Regards, Jack Chee Senior Customer Relations Manager

Dear Nur, Thank you for your positive stay rating. I am delighted that you enjoyed your time at the property and I hope to have the opportunity to host you in the near future. Regards, Jack Chee Senior Customer Relations Manager