Commodité de l’hébergement

Holiday Inn Express Singapore Clarke Quay, an IHG Hotel – Avis

3.5 out of 5

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 609 avis sur 1004." "
Note de 8 – Bien, d’après 314 avis sur 1004." "
Note de 6 – Acceptable, d’après 55 avis sur 1004." "
Note de 4 – Médiocre, d’après 19 avis sur 1004." "
Note de 2 – Terrible, d’après 7 avis sur 1004." "

9,4/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Yvan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 14 nov. 2023
Hi Yvan, thank you for taking the time to leave a perfect rating! We're thrilled to know that you had a positive experience during your stay. If there's anything specific you loved about your visit or if you have any suggestions for improvement, feel free to share. Your feedback is valuable to us. We hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 – Excellent

Michel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excellent
Séjour de 2 nuits en octobre 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 10 nov. 2023
Hi Michel, thank you for your kind words! We're delighted to hear that you had an excellent experience with us. If you have any specific highlights or if there's anything you'd like to share, feel free to let us know. We appreciate your feedback and look forward to welcoming you again in the future!

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
C'était mon deuxième séjour dans cet hôtel, le personnel est aimable et serviable. L'état général du bâtiment est très bon, l'hôtel est calme (j'étais au 7' étage). La chambre était propre à l'arrivée, nettoyage quotidien, ce qui est apprécié. Petit déjeuné buffet varié et variable d'un jour à l'autre. Magnifique terrasse sur le toit avec très belle piscine et Jacuzzi. Par ailleurs l'hôtel est très bien situé près de l'agréable quartier de Clarke Quay. Bémols et idées d'amélioration: - Qualité du nettoyage est variable d'un jour à l'autre, j'imagine que cela dépend d'un employé à l'autre. - Chambre petite pour le prix - Un petit bar avec musique lounge viendrait merveilleusement compléter la belle terrasse - Personnellement je trouve qu'il est plus agréable d'avoir des savons et champions personnalisés plutôt que des distributeurs. Il est à noter que les shampooing et gel douche sont de qualité (Dove) En résumé je recommande cet hôtel et j'y reviendrai certainement.
Séjour de 7 nuits en septembre 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 4 oct. 2023
Dear Valued Guest, thank you for choosing to stay with us again and for taking the time to share your detailed feedback. We are extremely grateful for your 10/10 perfect rating and your kind words. We appreciate your loyalty and the insights you've provided about your experience.It's wonderful to hear that you found our staff friendly and helpful, and that you enjoyed the ambiance of our hotel. We also appreciate your feedback regarding the cleanliness and breakfast buffet, and we will address these areas with our team to ensure a more consistent experience.Your suggestions for improvement are valuable, and we will certainly take them into consideration. We understand your preference for personalized amenities, and we'll evaluate the possibility of offering those in the future.We're delighted that you recommend our hotel and that you plan to return. We look forward to welcoming you back and providing you with another amazing stay.

6/10 – Acceptable

Alain

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Chambre minuscule sans aucune vue. Très peu de rangement. Breakfast inclus correct. Bien situé
Séjour de 4 nuits en février 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 1 mars 2023
Hello Alain, thank you for taking the time to provide us with your valuable feedback and we are glad to hear that you enjoyed the breakfast spread and our scenic location. We regret to hear of the challenges you encountered, which may have marred your otherwise pleasant experience. Rest assured that your feedback about the room will be communicated to the relevant departments for future improvements. We wish you safe travels and hope to welcome you back again in the future.

8/10 – Bien

Ludovic

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel propre et moderne. Bien situé. Personnel pourrait être plus aimable mais dans la moyenne de Singapour. Les chambres sont quand même ridiculement petites. Bien pour une nuit
Séjour de 1 nuit en février 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 27 févr. 2023
Hello Ludovic, thank you for taking the time to rate your recent stay experience. We are thrilled to hear that you had great stay and enjoyed our hotel facilities and offerings! Your feedback regarding the room size will be relayed to the relevant departments for future improvements. We hope that you had a good time in Singapore and look forward in welcoming you back in the near future!

10/10 – Excellent

Yvon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2023
Holiday Inn Express Singapore Clarke Quay a répondu le 30 janv. 2023
Hi Yvon, thank you for taking the time to share your recent stay experience! We are delighted to hear that you had a perfect 10/10 stay with us and enjoyed all aspects of the hotel facilities and offerings. We hope you had a great time in Singapore and we look forward to welcoming you back soon!

10/10 – Excellent

anne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
personnel à l'écoute aménagement terrasse sur le toit avec jardins et piscine proximité Clarke Quay
Séjour de 3 nuits en septembre 2022
Holiday Inn Express Singapore Clarke Quay a répondu le 3 oct. 2022
Dear Anne, thank you for sharing with us your recent stay experience! We are thrilled to hear that you had a lovely stay and enjoyed all aspects of our hotel facilities and offerings. We hope you had a memorable trip in Singapore and look forward in welcoming you back in the near future!

8/10 – Bien

JEAN-MICHEL

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Excellent and good location
Very nice hotel with excellent location next to Clark Quay but very limited food options.
Séjour de 2 nuits en juin 2022
Holiday Inn Express Singapore Clarke Quay a répondu le 17 juin 2022
Dear JJean-Michel, Warmest greetings from Holiday Inn Express Clarke Quay! Thank you so much for your review, we are all delighted that you enjoyed your overall stayed experience with us. Once again, thank you for choosing to stay with us during this peak period. We look forward to hosting you again soon for another experience!

10/10 – Excellent

Benoit, Menton

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tout est au top, super emplacement, équipe très accueillante et prêt à tout pour vous
Séjour de 2 nuits en mars 2020
Holiday Inn Express Singapore Clarke Quay a répondu le 11 mars 2020
Cher Benoit, merci de partager avec nous votre récente expérience de séjour. Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié l'emplacement accessible ainsi que l'accueil chaleureux des membres de l'équipe. Nous vous souhaitons un bon voyage et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

10/10 – Excellent

jean-claude

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2020
Holiday Inn Express Singapore Clarke Quay a répondu le 19 févr. 2020
Dear jean-claude, thank you for staying with us during your recent trip in Singapore! We are thrilled to hear that you had a perfect 10/10 stay and especially enjoyed the accessible location and overall room cleanliness that has made a great value for your stay. We wish you a safe travel journey and look forward in welcoming you back soon!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La propreté, la proximité des lieux intéressants, le chic de l’hôtel et la commodité de la piscine et du déjeuner gratuit!
Séjour de 2 nuits en février 2020
Holiday Inn Express Singapore Clarke Quay a répondu le 15 févr. 2020
Cher client, merci d'avoir pris le temps d'évaluer votre expérience de séjour récente. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour et que vous avez particulièrement apprécié la propreté, l'architecture moderne ainsi que le petit-déjeuner quotidien gratuit. Nous espérons que vous avez passé un bon moment à Singapour et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

10/10 – Excellent

michel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tout a été parfait
4 jour merveilleux excellent hôtel Déjeuner très bien Emplacement parfait Service excellent 10/10
Séjour de 3 nuits en janvier 2020
Holiday Inn Express Singapore Clarke Quay a répondu le 14 févr. 2020
Cher Michel, merci d'avoir pris le temps d'évaluer votre récente expérience de séjour. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour de 4 nuits et que vous avez apprécié tous les aspects de nos installations et offres hôtelières. Nous espérons que vous avez passé un bon moment à Singapour et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

10/10 – Excellent

Emmanuel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Excellent emplacement pour cet hotel, a pied de clark quay. Le métro n'est pas loin, le quartier animé de clar quay est à distance de marche. Petit dej inclus. Prix très correct pour Singapour.
Séjour de 4 nuits en janvier 2020
Holiday Inn Express Singapore Clarke Quay a répondu le 29 janv. 2020
Cher Emmanuel, merci de partager avec nous votre récente expérience de séjour. Nous sommes ravis d'apprendre que vous avez eu une expérience de séjour parfaite de 10/10 et que vous avez particulièrement apprécié l'emplacement accessible et le petit déjeuner gratuit qui a fourni un excellent rapport qualité / prix pour votre séjour. Nous espérons que vous avez passé un moment tout aussi fantastique à Singapour et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

8/10 – Bien

Cécile

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon sejour dans cet établissement
Séjour de 2 nuits en décembre 2019

6/10 – Acceptable

pierre

Voyage en famille
chambre tres petite pas de placard pour mettre ses affaires pas de rangement salle d'eau minuscule
Séjour de 6 nuits en décembre 2019
Holiday Inn Express Singapore Clarke Quay a répondu le 4 janv. 2020
Cher Pierre, merci de partager avec nous votre récente expérience de séjour. Nous sommes désolés d'apprendre que votre récente expérience de séjour n'était pas à la hauteur des attentes en raison de la taille de la chambre, des espaces de stockage et de l'eau potable. Vos précieux commentaires seront pris en considération pour les améliorations futures afin d'améliorer l'expérience de séjour des clients et seraient heureux de fournir plus d'eau potable pour une expérience de séjour confortable. Nous espérons que cette expérience ne vous dissuadera pas de revenir et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hôtel
Hôtel très bien situé pour sillonner la ville à pied. Tout le confort est présent, personnel agréable Petit déjeuner de qualité. Hôtel à recommander
Séjour de 4 nuits en décembre 2019
Holiday Inn Express Singapore Clarke Quay a répondu le 17 déc. 2019
Chère Jessica, merci de partager avec nous votre récente expérience de séjour. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que vous avez particulièrement apprécié notre emplacement accessible, notre hospitalité chaleureuse et notre fantastique petit déjeuner Express Start. Nous espérons que vous avez passé un excellent moment à explorer Singapour et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir!

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Établissement qui ne propose pas d’articles de confort (brosse à dents, coton etc...) Petit déjeuner correct Bonne piscine et salle de sport
Séjour de 2 nuits en novembre 2019
Holiday Inn Express Singapore Clarke Quay a répondu le 1 déc. 2019
Cher client, merci de partager avec nous votre expérience de séjour récente. Nous sommes désolés d'apprendre que votre séjour n'a pas été un succès complet en raison de divers facteurs. Dans le cadre de nos efforts en faveur de l'environnement, les aménagements sont disponibles sur demande auprès de notre équipe de service à la clientèle. Vos commentaires seront pris en compte pour les améliorations futures et vous prient de nous excuser pour la gêne occasionnée. Sur une note plus positive, nous sommes ravis d’apprendre que vous avez passé un agréable séjour à Singapour et nous nous réjouissons de vous accueillir à nouveau!

10/10 – Excellent

Anne-Lise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
hotel agréable et convivial
Hôtel bien situé proche de bons restaurants au bord de la rivière. Très jolie piscine située sur le toit.
Séjour de 1 nuit en octobre 2019
Holiday Inn Express Singapore Clarke Quay a répondu le 22 oct. 2019
Chère Anne-Lise, merci de partager avec nous votre expérience de séjour récente. Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié tous les aspects des installations et offres de l'hôtel. Nous espérons que vous avez passé un séjour fantastique à Singapour et espérons pouvoir vous accueillir de nouveau très bientôt!

8/10 – Bien

Bernadette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2019
Holiday Inn Express Singapore Clarke Quay a répondu le 9 oct. 2019
Dear Bernadette, thank you for taking the time to rate your recent stay experience. We are delighted to hear that you had a great stay and enjoyed all aspect of our hotel facilities and offerings. We would love to hear your feedback based on your stay experience for us to strive for a 10/10 stay experience and a successful stay for your next visit. We hope that you had a great time in Singapore and look forward in welcoming you back in the near future!

8/10 – Bien

le fay

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une nuit stop a singapour avant bali... Hotel... Bon hotel... Prix un peu élevé vu les prestations
Séjour de 1 nuit en août 2019

10/10 – Excellent

Joy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Walkable to china town
Séjour de 2 nuits en mai 2024

8/10 – Bien

Kimchi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Joe, Port Orange

Points forts : Commodités
Biggest Holiday Inn Express I’ve ever seen, perhaps twice the size of most hotels in the chain. It was bustling all the time. Nice long, slender pool, where u can swim laps. Gym was small but fully equipped. Breakfast had more choices than typical breakfast buffet for the chain.
Séjour de 1 nuit en mai 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 24 mai 2024
Hi Joe, Thank you for taking the time to share your detailed feedback with us! We’re thrilled to hear that you enjoyed your stay and found our hotel satisfactory.It's great to know that you appreciated our lap pool and found our gym fully equipped. We aim to provide a variety of amenities to cater to the needs of all our guests, and it's wonderful to hear that you had a positive experience.We're also delighted that our breakfast selection exceeded your expectations. We strive to offer a diverse and satisfying breakfast to start our guests’ days off right.Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Carlos

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buena ubicación
Séjour de 5 nuits en mai 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 21 mai 2024
Hi Carlos, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location convenient. Our central location is one of the key aspects we pride ourselves on, as it allows our guests to easily explore and enjoy everything the area has to offer.We hope that your overall stay was enjoyable and that you had the opportunity to experience the nearby attractions and amenities. Your satisfaction is our top priority, and we’re always here to assist with anything you might need to make your stay more comfortable.We look forward to welcoming you back in the future and providing you with another great experience.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I was fortunate to stay here within the first 48 hours of the hotel opening circa 10 years ago. Having stayed on several occasions since - and the latest being this week - it looks as fresh, clean and well kept as I remember the first visit being. A credit to the staff, and I’ll be going again at some point!
Séjour de 3 nuits en mai 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 12 mai 2024
Hi Richard, Thank you so much for taking the time to share your wonderful experience with us! It's truly heartening to hear that even after a decade since our opening, you find our hotel just as fresh, clean, and well-kept as you did during your very first visit. Your kind words are a testament to the dedication and hard work of our staff who consistently strive to maintain the highest standards of hospitality.We're thrilled to have been a part of your journey over the years, and we can't wait to welcome you back for another memorable stay whenever you decide to return. Your continued patronage means the world to us, and we look forward to exceeding your expectations once again.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast was poor not enough selection
Séjour de 3 nuits en mai 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 8 mai 2024
Hi Michael, We appreciate you taking the time to share your experience with us. Your feedback regarding the breakfast selection is valuable as we are always looking for ways to enhance our guests' dining experience. Rest assured, we will review our breakfast offerings to ensure a wider selection and more variety to cater to the diverse preferences of our guests. Our aim is to provide a satisfying and enjoyable breakfast experience, and we regret that we fell short of your expectations in this regard. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 5 mai 2024
Hi Linda,Thank you for choosing to stay with us! We're so pleased to hear that you had a wonderful time at our hotel. Our team works hard to ensure that every guest has a memorable experience, and it's fantastic to hear that we succeeded in providing you with excellent service and accommodations. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

yoshigo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
so comfortable accommodation space for me also good enough accessibility and services , much appreciated for hotel staffs
Séjour de 8 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 2 mai 2024
Hi Yoshigo, thank you for acknowledging the comfort of our accommodations and the accessibility and services provided. We appreciate your kind words about our hotel staff. Your feedback means a lot to us, and we're here to ensure your next stay is even better. Looking forward to welcoming you back!

10/10 – Excellent

Lindsay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 2 mai 2024
Hi Lindsay, thank you for the fantastic 5-star review! We're thrilled that you had such a great experience with us. We appreciate your support and look forward to welcoming you back soon!

8/10 – Bien

Rosie

Séjour de 5 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 21 mai 2024
Hi Rosie, Thank you for your positive review! We are delighted to hear that you had an enjoyable stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon for another wonderful experience.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

paul

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect hotel, great location only 5 minutes walk to Clarke quay, friendly staff, fab rooftop pool, would definitely stay here again.
Séjour de 4 nuits en février 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 26 avr. 2024
Hi Paul, Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us and enjoyed our great location near Clarke Quay. It's fantastic to know that our staff provided friendly service and that you had a fabulous time at our rooftop pool. We look forward to welcoming you back for another memorable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

haidong

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing to complain.
Séjour de 2 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 29 avr. 2024
Hi Haidong, We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Matthew

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great value for money!
Séjour de 6 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 21 avr. 2024
Hi Matthew, Thank you for the perfect score! We're thrilled that you enjoyed your time with us. If there's anything we can do to ensure your next stay is just as fantastic, please don't hesitate to reach out. We can't wait to welcome you back for another great experience!Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 – Acceptable

Llewellyn

Points forts : Commodités, état et installations de l’hébergement
Rooms are small and the human interaction is non existent. The rooms are clean. Okay for a short stay.
Séjour de 1 nuit en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 21 avr. 2024
Hi Llewellyn, Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be clean and suitable for your stay. Providing a clean and comfortable environment is important to us.We apologize if you felt that the rooms were small and that the level of interaction was lacking. We strive to provide excellent service and meaningful interactions with our guests, and we regret if we fell short of your expectations in this regard.Your feedback is valuable to us, and we will use it to improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Naomi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean,good sized room.Staff were excellent.Buffet breakfast had good variety of food and tasty.Was able to do my laundry for a cheap fee.Will recommend and definitely will stay here again.
Séjour de 2 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 18 avr. 2024
Hi Naomi, Thank you for your perfect review! We're thrilled to hear that you found our rooms clean and spacious, and that our staff provided excellent service throughout your stay. It's fantastic to know that you enjoyed our buffet breakfast with its variety of options.We're glad that you found our laundry facilities convenient and affordable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing to stay with us and we can't wait to welcome you on your next visit. Until then, safe travels! Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Sylvie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the location(close to MRT station, close to shopping), the huge length of roof outdoor poor, DIY laundry room, buffet breakfast (continental and Asian style selection food ), daily cleaning of my room, convenient gym room. Also close to Chinatown that offers affordable wide range of facial treatments (hair threading, skin tag removals, etc)
Séjour de 10 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 18 avr. 2024
Hi Sylvie, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our convenient location near the MRT station and shopping areas, as well as our spacious rooftop outdoor pool and DIY laundry room facilities.It's fantastic that you appreciated our buffet breakfast with both continental and Asian-style selections, as well as the daily cleaning service in your room and the convenience of our gym facilities.We're also pleased to hear that our proximity to Chinatown allowed you to explore affordable facial treatments and other services. Your satisfaction is our priority, and we're glad we could contribute to a pleasant stay.Thank you for choosing to stay with us and we look forward to welcoming you back for another enjoyable experience in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 – Acceptable

Layne

Points forts : Propreté
Room was very small. Hotel never got refills of soft drinks or other drinks for the bar.
Séjour de 4 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 12 avr. 2024
Hi Layne, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comfort is important to us, and we regret any inconvenience caused by the size of the room. Regarding the bar, we apologize for the oversight in not restocking soft drinks and other beverages promptly. We'll address this issue with our team to ensure that we maintain a well-stocked and inviting bar for all our guests.We appreciate your valuable input and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

Jugdip

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient. Great breakfast. Clean. Great staff
Séjour de 2 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 6 avr. 2024
Dear Valued Guest, thank you for your positive feedback! We're delighted to hear that you found our hotel very convenient, enjoyed our great breakfast, and appreciated our clean facilities and excellent staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

8/10 – Bien

Matthias Sieghard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Das Hotel ist von drei MRT Stationen gut zu Fuß erreichbar. Zimmer relativ klein aber für ein paar Tage völlig in Ordnung!👍 Frühstück war sehr gut, es wurde bis zum Schluß umgehend nachgelegt und die Auswahl hat gepasst. Der Pool auf dem Dach ist groß genug sogar zum Schwimmen, wenn nicht zu viele Leute da sind! Sehr freundliches Personal!🙂 Für uns eine gute Hotel Wahl und gerne wieder!👍
Séjour de 5 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 5 avr. 2024
Hi Matthias, Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near three MRT stations. While our rooms may be relatively small, we're pleased to know that they were suitable for your stay. It's great to hear that you enjoyed our breakfast spread and that our staff provided friendly service throughout your visit. We're also delighted that you were able to enjoy our rooftop pool.Your positive comments mean a lot to us, and we would be honored to welcome you back for another stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So different from a UK Holiday Inn Express! Huge selection of breakfast buffet, infinity pool, gym, in-house café and much more. Rooms were a good size and cleaned every day. Would definitely stay there again.
Séjour de 2 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 4 avr. 2024
Hi Lisa, Thank you for your review! We're thrilled to hear that your experience with us exceeded your expectations and that you found our hotel to be a refreshing change from the norm. It's fantastic to know that you enjoyed our extensive breakfast buffet, infinity pool, gym, and in-house café, as well as our spacious and well-maintained rooms.We're delighted that we could provide you with a memorable stay, and we look forward to welcoming you back again in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

Ho

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 5 avr. 2024
Hi Ho, Thank you for leaving a review! It brings us joy to know that you had an enjoyable experience during your stay with us. We strive to provide exceptional service and create unforgettable memories for all our guests. Your appreciation motivates us to continue delivering excellence in hospitality. We sincerely hope to have the pleasure of hosting you again in the future. Until then, safe travels and warm regards from all of us here!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Danielle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A good hotel which is well priced. Simple, comfortable and clean rooms, a great breakfast with sitting area and lovely rooftop with a pool. Great location as it’s quiet but walkable to mrt and clarke quay. Helpful and friendly staff
Séjour de 7 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 4 avr. 2024
Hi Danielle, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be well-priced, comfortable, and clean. It's fantastic to know that you appreciated our great breakfast, rooftop pool, and convenient location. Providing exceptional service and a pleasant atmosphere for our guests is our top priority, and we're delighted that our staff could assist you during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Renata

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel - very good location, relatively good value for money, breakfast included
Séjour de 4 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Renata, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience at our hotel and that you found our location to be excellent. We strive to provide good value for our guests, and we're pleased that you found our offerings to be relatively good value for money.Additionally, we're glad that you enjoyed our complimentary breakfast. It's always a pleasure to know that our guests are satisfied with the amenities we provide. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

Matthew, Port Macquarie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
After checkout can concierge bags & use rooftop pool
Séjour de 1 nuit en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Matthew, Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us and that you found our concierge service and rooftop pool to be available even after checkout. Ensuring that our guests have a comfortable and enjoyable experience is our top priority, and we're glad that we could accommodate your needs.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Val

Voyage de couple
Points forts : Commodités
Very good location. The room is a little small.
Séjour de 3 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Val, Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our hotel's location to be convenient. We understand that room size can be a factor in guest satisfaction, and we apologize if the size of your room did not fully meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations.We hope that despite this, you were able to enjoy your stay with us and make the most of our convenient location. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

Tanith

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel. Friendly staff and hotel very clean. Comfortable bed, great room loved the black out blinds. Breakfast was plentiful although was hit and miss with quality some days. Walking distance to 3 MRT stations and easy walking to shops and the Clarke Quay restaurants. Would definitely recommend it. Just dropped 1star for not having a restaurant, but thats just a person preference.
Séjour de 7 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Tanith, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall and that you found our hotel to be friendly, clean, and conveniently located.We're glad you enjoyed the comfort of our beds and the blackout curtains in your room, as well as the accessibility of our location to nearby MRT stations, shops, and restaurants. Your recommendation means a lot to us, and we truly appreciate it.Regarding the breakfast, we apologize for any inconsistency in quality that you experienced. We will review this with our team to ensure that we maintain the highest standards every day.Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Mehdi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pool was great.
Séjour de 2 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Mehdi, We're delighted to receive your positive review! Thank you for choosing to stay with us and for sharing your experience. We're thrilled to know that you had a wonderful time during your visit. We appreciate your support and look forward to hosting you again soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 – Bien

Chanh

Points forts : Propreté, service et personnel
I like the hotel clean and service is good. Also, the front desk staffs is nice. It has a great breakfast foods provided to convenience for the travellers.
Séjour de 2 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 30 mars 2024
Dear Guest,Thank you for your fantastic review and for choosing to stay with us! It's heartwarming to know that you found our front desk staff to be incredibly accommodating and we will make sure to convey your appreciation to them.We're delighted to hear that your room met your needs and we're pleased that you have also enjoyed the breakfast.We look forward to the possibility of hosting you again in the future. Thank you once again for choosing our hotel.See you soon!Warm Regards,Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

John, Harrisburg

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Other than size of the room , really no other “ cons “ , room was otherwise very nicely appointed, comfortable and quiet. The shower was amazing, would love to have it in my own home. Breakfast was great each morning ( 3 day stay ) - no other dining options on property but a plethora of nice restaurant within a few minutes walk. Staff was very pleasant and accommodating.
Séjour de 3 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 28 mars 2024
Hi John, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay with us and that you found many aspects of your experience to be positive.We're delighted that you appreciated the comfort and quietness of your room, as well as the amenities it offered. We're also pleased that you enjoyed our breakfast offerings throughout your three-day stay. While we don't have other dining options on the property, we're glad you found plenty of excellent restaurants nearby.Your kind words about our staff are greatly appreciated. Providing exceptional service and ensuring our guests feel welcome is very important to us, and we're happy to hear that our team was pleasant and accommodating during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 – Excellent

Theresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
Holiday Inn Express Singapore Clarke Quay a répondu le 1 avr. 2024
Hi Theresa, We appreciate your positive feedback and are delighted that you enjoyed your time with us. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back again soon. Thank you for choosing to stay with us!Warmest regards, Holiday Inn Express Singapore Clarke Quay