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Reviews of Amara Sanctuary Resort Sentosa

5 out of 5
Amara Sanctuary Resort Sentosa
1 Larkhill Road, Sentosa Island, Singapore

Reviews

7.4

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 114 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, staff & service
Did a staycation during the Easter weekend with properties being renovated and facilities being awaited like the Dream Pool not available. The rest are excellent if not perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very comfortable and we love the washroom with a clean and nice bathtub. We visited 3 hotels during the trip and this was the only one that provided bottles of water, which is crucial in Singapore as it was very hot here. At first, we were a bit concerned about the transportation but the hotel provided a free shuttle bus that was very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Richi

Stayed 3 nights in Nov 2023

10/10 Excellent

Ang

Stayed 1 night in Jan 2024

8/10 Good

Sihui Nicole

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Chiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, issue with hotels.com
Hotels.com didn’t communicate with the hotel about our requirements, which meant Amara tried to put us on two separate floors. Hotels.com didn’t mention to us the credit card charge of 500SGD they put on hold throughout your stay… slightly incovenient when you don’t own a credit card, and are already there, ready to check in. The hotel itself was lovely, great pools, amazing breakfast, nice towels and robes and very friendly, smiley staff. Would definitely stay there again! One suggestion would be for the hotel to purchase hair towels, as their body ones are lovely and huge and the face towels are inadequate for long hair, and there was no hand towel provided either.
Stayed 7 nights in Dec 2023

8/10 Good

renjing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins walk to Imbia Station, there is a short cut from hotel back door to Palawan beach, love it! Hotel has shuttle to vivocity and casino. bed and pillows are very comfortable, room size is big enough. love the sky pool. love the desert and coffee served at hotel lobby.
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Dec 2023

2/10 Terrible

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff simply don’t bother to read messages or respond to the chats. You can ask them questions and they just constantly reply using the same template with things you weren’t asking about.
Stayed 1 night in Dec 2023

6/10 Okay

Spurthi

Stayed 10 nights in Dec 2023

8/10 Good

Si-Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room tends to look old, there are crack marks, coffee machine not working, drinking glass looks old like have been there for a long time and no one is using it and mattress coil uneven.
Stayed 1 night in Oct 2023

2/10 Terrible

kohkila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived in the morning and intended to drop our single bag at the reception before heading out to the attractions. Standard check-in is at 3PM, however a helpful and considerate staff (Ms Nitya) offered a room that happened to be ready by chance. Upon returning from a strenuous day at the attractions, we headed out to the pools. There was no refreshments bar/service counter or any staff around. There was a phone, but it would have been helpful to know through a signage that we can order food/beverages through calling the restaurant. The pool at the ground level was in a secluded and nice area next to some greenery, BUT it would have been good to have some staff there at least coordinating towels, cleaning off the excessive dried leaves, sand and stones in the bottom of the pool. No signage of where to discard used towels or opportunity to order refreshments again. But the greatest disappointment that really left a bad dent in our hope for a nice stay, was when we were trying to get basic food service at their only restaurant - Shutters. It was just the two of us, my daughter (11 y/o) and I - we arrived at the restaurant and there was only two other occupied tables. We ordered VERY simple meals (pasta and noodles). Guests who arrived AFTER us were being served and we continued to sit and stare. Food arrived AFTER waiting for MORE than AN HOUR, and it tasted bland and horrible. Interestingly, they had the audacity to still bill us for the terrible experience!
Stayed 1 night in Oct 2023

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at 3pm, I had to wait for 10 minutes for able to check in. I was told the room was not ready as I made a last minute booking. I waited for 10 minutes and was whisked away on a buggy towards room. The CSO brought me to the second floor and pointed to me my room and he left. I took some photos and finally went to tap my room key but it didn't work. I tried a few times, still didnt work until i decided to ring the door bell, a woman opened the door!! I was sent to the wrong room. Very embarassed, i went to my actual room on the 1st floor. My room door was opened and the housekeeping was laying the bedsheets. I walked around the front enjoying the nature while waiting and a short while later, the room was handed to me. I enjoyed my one night stay with a basket full of complimentary snacks and full amenities. The jacuzzi was warm and it was beautiful on a full moon night. In the morning, i did a short walk around the area and healed in the nature. The room came with 2 mist for the linen/pillow and it really helped eased the ancieties away and i had a great sleep. The hotel has free shuttle service to Vivocity and you could request for a buggy to the different places within the hotel area.
Stayed 1 night in Sep 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, clean. Absolutely no faults. The pools were always clean, towels available. The restaurant always quick and served good food. Rooms have a QR code that guests can scan to request items (towels, water etc) and the app also provides information on the resort and the amenities available, which my partner and I found super helpful and easy to use. Thank you especially (Christine), I believe her name is, and another female and male colleague (who I am so sorry forgot the name) who always greeted us so warmly in the morning at Shutters (breakfast) during our stay.
Stayed 8 nights in Sep 2023

10/10 Excellent

Gnanendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient, nice facilities
Stayed 1 night in Sep 2023

4/10 Poor

Bi rong

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Oguz

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Andries Gerhardus, Blacks Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the theme park. Easy transport to and from the CBD

10/10 Excellent

Saraswathi

Stayed 5 nights in Jun 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unlikely to stay again unless hotel is refurbished
I was concerned about safety. Room can be easily accessed from ledge via balcony. Hotel needs maintenance. Toilet was choked. Kettle was not working properly. Bathtub taps and shower heads also not working properly. But check in was a breeze. Helpful service staff.
Stayed 1 night in Jun 2023

6/10 Okay

Hilary Mae Yan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in was unpleasant, served by two different male staff that was not friendly at all and is not accommodating - would just shut off the request and look away. We has also ask for some directions around the island, but staff does not have the adequate knowledge. Being a hotel smack right in the island, the hotel staff should well understand the island as people are staying here to explore sentosa. Also had similar issue with a night staff when we asked for direction (after clarifying a couple rounds) he started to show impatient There is a strong chlorine smell in the entrance pathway which was very unpleasant Cleanliness of the pool - there were green patches of growing mould/algae at the bottom and hotel interior (hotel restaurant - shutters had aircond leaking as well as growing moulds over the ceiling walls) does not fit the bill of a 5 star hotel at all. Overall very disappointed and is definitely not worth the price at all. There are definitely better stays in sentosa island than this
Stayed 1 night in Apr 2023

8/10 Good

Julia

Travelled with family
Liked: Staff & service, room comfort
Room for improvement for a 5 star hotel
The villa was not properly cleaned and couple suite was ok Cleaners came to clean the super sticky floor in whole villa and the private pool not sure why looks murky. Next day was clear. The 2nd buggy driver was horrible..sat in buggy waiting for us and didnt even bother to say hello or come down help my dil to bring up a luggage. He just sat there n yawned, looking bored. Expect better service. Breakfast Food was not good. Found a hair on fruits Overall experience was a 5 to 6. As had expected better service for the per night of $900 plus and $600. Place not well maintained given the high cost we paid.:( Tried attaching photos but app not responding.
Stayed 1 night in Apr 2023

4/10 Poor

Emilda

Disliked: Cleanliness, staff & service
Amara Sanctuary has to be the only underwhelming and disappointing villa experience in Sentosa. I was with my 5year old (2 of us), managing my luggage and holding my child's hand as the lobby entrance was by a road. There were no other guests at the lobby and there were 2 hotel staff just standing there, watching me lean against the big glass door to hold it open to let my son in and push my luggage through. Given it was a hospitality establishment, some asistance would have been much appreciated. Then came the buggy ride to take us to our room. The platform at the back of the buggy was quite high, and again no assistance was offered to at least load up the bag together. The staff stood there watching as I told my son to stand back from the road and I loaded the luggage myself. We were dropped off in front of our room and the staff didn't dismount from the buggy at all, only pointed to the door and left. Comparing to other hotel villas in Sentosa, where buggy-rides are needed to reach your room, the effort by staff at Amara Sanctuary was utterly disappointing. My child was asleep by the time our food delivery came and the hotel staff insisted I WALK to the lobby at night to collect my item. If the policy has to be strict on no assisting of sending items to guests, the least they could do is offer a buggy pick up? Please work on your service standards to match the premium price your property charges.
Stayed 2 nights in Mar 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
It was a pleasant stay. Room was clean and comfortable. Breakfast choice was limited but was tasty and sufficient
Stayed 1 night in Feb 2023

10/10 Excellent

FIONA

Stayed 7 nights in Jan 2023

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down
Stayed 10 nights in Jan 2023

10/10 Excellent

Kheng Beng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Dr Edward

Stayed 2 nights in Dec 2022

4/10 Poor

Lucky

Business traveller
Disliked: Staff & service
Beyond appalling service at check in. There was no one there!!!
Stayed 2 nights in Nov 2022

8/10 Good

Milly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was tranquil checking in and overall a great stay. Didn't like the checkout experience, waiting to speak to a staff but there were many guests in the queue and was abruptly instructed to do drop key for express check out....i had wanted to speak to someone! In the end after waiting some time , i did the drop key abd left. Not booking here again.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

NAN CHUN

Travelled with family
Clean problems
This is the first time I stayed in a hotel and checked out very early, because the hotels I stayed in before all checked out at 12pm, but Amara checked out at 11am, and I felt like I had to leave as soon as I woke up. As soon as I entered the room, I found two dead insects on the sheet. Think about turning up the air conditioner and the insects won't come! So sleep well at night. The toilet felt that it was not cleaned. When I flipped up the toilet lid, I found a drop of yellow urine, which was a little uncomfortable. I didn't take any pictures. The room door lock, the equipment locked in the room is broken, but the inner lock at the bottom can be locked. However, the staff are very kind. The explanation is also very detailed.
Stayed 1 night in Oct 2022

6/10 Okay

Nilesh

Liked: Room comfort
Disliked: Property conditions & facilities
It was ok, maybe a bit underwhelming for the amount of money I paid. I complained twice about something not working in the room but they didn't fix it.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 2 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property good location for a few days of rest during leave
Stayed 4 nights in Jul 2022
Response from Marketing Communications Team on Aug 4, 2022
Dear Anthony, Thank you for your kind review of us! We are delighted to hear that we were able to bring you a restful stay during your days of leave. It is our aim to provide a comfortable and seamless experience to all our guests and we look forward to being able to host you again in the future. Warm regards, Marketing Communications Team

6/10 Okay

Debbie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was expecting more when I arrived, this place is very underwhelming. There was mould in the room. The place is in dire need of maintenance. The doors in our room had trouble closing properly. Had light globes flickering on and off. All of the pools on the property and their areas (tiles, pool chairs) need to be fixed or replaced. Jacuzzi was not working. I do not recommend any one to book here especially since it’s quite expensive for what you get.
Stayed 2 nights in Jun 2022
Response from Marketing Communications Team on Aug 4, 2022
Dear Debbie, Thank you for taking the time to share with us your honest feedback. To start we would like to apologise for the unsatisfactory experience you had during your recent stay with us. It is to our disappointment and regret that we displayed such standard to you and we would like to reassure you that this is not the standard that we pride ourselves on. Please know that we have taken your feedback seriously and that we will be looking into the issues you raised regarding the maintenance of the rooms and facilities with the relevant departments. We will continually work towards creating a better and more valuable experience for all our guests and we hope that this incident will not mar your impression of us. Kind regards, Marketing Communications Team

6/10 Okay

Josh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
kind of disappointed by the condition of the rooms, pool and property. really is to re renovate the whole resort
Stayed 1 night in Jun 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Josh, Thank you so much for taking time to share your stay experience. First of all, we regret to learn that we failed to meet your expectations on your recent stay and would like to apologise for the discomfort and inconvenience that you had experienced. Please rest assured that your feedback has been shared with the senior management and the relevant team for their attention and we are working to improve and present a much more pleasant stay experience for our guests. We hope this incident would not mar your impression of us. My team and I sincerely hope that you would consider staying with us again so that we can present you with a far better experience on your next visit. Best regards, Marketing Communications Team

10/10 Excellent

Isty Purwanty, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When entering the shower area in the bathroom, there is a weird "longkang" smell. But its still bearable. Maybe the management can look into it.
Stayed 2 nights in May 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Isty, Thank you so much for taking time to share your stay experience. I am sorry to learn that the shower area in your room did not smell pleasant. We truly appreciate your feedback and have highlighted this to our Housekeeping team for their attention. Thank you and we look forward to presenting you with a much more seamless stay in the near future. Best regards, Marketing Communications Team

2/10 Terrible

Sonny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was worst I've experinced, especially nigel teo of the front desk. Super ride, super unhelpful, curt and unknowledgeable about anything
Stayed 2 nights in Apr 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Sonny, Thank you for taking time to share your stay experience. I am truly sorry to learn that your stay was less than satisfactory due to the lack of service. We truly appreciate your feedback as they are essential in our continuous efforts to improve our service standards and amenities. I would also like to assure you that this is not our usual standards and we will have training in place to ensure that we continue to elevate guest experience. I hope this incident would not mar your impression of us. My team and I would be extremely grateful to have the opportunity to welcome you back again so that we could extend our true hospitality and make a difference on your next stay. Best regards, Marketing Communications Team

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2022

2/10 Terrible

Brandon Yi-Heng

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was generally dirty, drinking glasses had stains, the bath tub had hair, phone in the bathroom was covered in dust. The reception people were made up of people unwilling to go the distance for guests and seem to be inexperienced which made it feel like a chalet more than a hotel. The hotel is generally old and needs a renovation really soon. Definitely won't be coming back. Although it's cheaper than most, the lousy experience just isn't worth the discount. Cleanliness and unprofessional staff are the main reasons why I won't come back. The infinity pool had towels thrown on a shelving and had uncleared food left on chairs. No one was giving out towels and we had to use the ones in our room.
Stayed 1 night in Mar 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Brandon, Firstly, I must apologise for the lacklustre experience. I am disappointed that the room furnishings and cleanliness were not up to your expectations. I would like to assure you that we will look into the issues you have raised and will identify ways to improve. Please accept my sincerest apologies for the inconvenience and discomfort that may have caused. We truly appreciate the time you have taken to share your feedback and we hope to have the opportunity to welcome you back and present you with a far more enjoyable experience on your next visit. Best regards, Marketing Communications Team

10/10 Excellent

BADRI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and very comfortable. The check in was bit delayed as the room was not ready even after check-in time .
Stayed 1 night in Mar 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Badri, Thank you for taking time to share your stay experience. I am heartened to learn that you enjoyed your stay with us and you found our room clean and comfortable. I have noted your feedback regarding the delayed check-in and I would like to assure you that we are reviewing the process so that we continue to improve to elevate the guest experience. Thank you and we look forward to welcoming you back again. Best regards, Marketing Communications Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken fixtures and non existent service
The Larkin Terrace where we stayed was really run down and in desperate need of a fix. The wooden planks along the deck has either fell apart or is uneven. There was another family who had a kid suffered an accident because of the broken wooden planks during our stay there. Service was non-existent for a 5 star hotel. I had to walk to the front desk to talk to a staff about some enquiries because we called the operator twice and no one picked up. At the front desk, I was not greeted, and the staff was on the phone while talking to me. There's a lot of potential for this place to be amazing. It has great views, the facilities are well placed in the hotel. It just needs a lot of fixing.
Stayed 2 nights in Mar 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear guest, Thank you so much for taking time to share your stay experience. First of all, please accept my sincere apologies for the inconvenience caused. I am truly disappointed and sorry to learn that you did not enjoy your stay with us due to the shortfall. We appreciate your feedback and please rest assured that we have conveyed to the senior management and the relevant team for their attention. Also, I would like to take this opportunity to share that we have completed the upgrading works for the wooden deck at our Larkhill Terrace. Thank you once again for sharing your thoughts. We hope this incident would not mar your impression of us. My team and I sincerely hope that you would consider staying with us again so that we can present you with a far better experience on your next visit. Best regards, Marketing Communications Team

8/10 Good

Ho

Travelled with family and small children
Liked: Staff & service
The children pool at level seems very run down
Stayed 2 nights in Mar 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Ho, Thank you so much for taking time to share your feedback. We are truly sorry for the discomfort and inconvenience that you had experienced. Please rest assured that your feedback has been brought to the attention of the Engineering and Housekeeping team and we are working to improve these areas. We hope this incident would not mar your impression of us. My team and I sincerely hope to have the opportunity to welcome you back again so that we can present you with a seamless and pleasant stay experience. Best regards, Marketing Communications Team

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathtub cap wasn’t working so whatever water we filled kept draining out. The service was extremely pure as numerous calling of the hotel and no one answered. The walk way was dirty, the infinity pool was rusted.
Stayed 1 night in Feb 2022
Response from Marketing Communications Team on Jun 17, 2022
Dear guest, Thank you for taking time to write us a review. First of all, I am disappointed to hear of the lapses in our service and that we did not provide you with a pleasant stay experience. I deeply apologise for the inconvenience and unhappiness caused. We truly care about our guests and we consistently focus on improving to make every guest feel welcome and at home. I would like to assure you that we are looking into the issues you have raised and will be reviewing the areas and implement enhancements to elevate the guest experience. Once again, thank you for taking time to share your thoughts. We value your feedback as they are essential in our continuous efforts to improve. We would be extremely grateful to have the opportunity to welcome you back again and present you with a much more enjoyable stay. Warm regards, Marketing Communications Team

2/10 Terrible

HYE WON

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a big disappointment. Maintenance and amenities are very poor. Tiles are cracking on Sky pool. Pool and pool seats are badly maintained. None of restaurants and bars are working and appealing. I would not go there again.
Stayed 1 night in Feb 2022
Response from Marketing Communications Team on Jun 17, 2022
Dear Hye Won, Thank you so much for your feedback. I am very sorry to learn that we failed to meet your expectations and would like to apologise for the discomfort and inconvenience that you had experienced. Your experience is of great concern to us. Please rest assured that your feedback has been highlighted to the respective departments and we are looking into the matters as we strive to continually improve to provide our guests with a delightful experience. Also, I would like to take this opportunity to share that we have rectified the issues at our pool. We hope this incident would not mar your impression of us. We would be extremely grateful to have the opportunity to serve you again and provide a far more memorable experience on your next visit. Warm regards, Marketing Communications Team

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 2 night staycation. The resort is conveniently located to bus stop for the Sentosa Shuttle. Room service was very quick. Friendly, helpful and professional staff. I like the QR code for concierge..it made ordering meals and booking facilities very easy.
Stayed 2 nights in Jan 2022
Response from Marketing Communications Team on Jun 15, 2022
Dear Lori, Thank you for taking time to share your stay experience. It is heartening to read that you enjoyed your time with us and that you were well taken care of by our team during your stay. We truly appreciate your kind words and we look forward to welcoming you back again. Best regards, Marketing Communications Team

10/10 Excellent

Nur Farhanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

2/10 Terrible

Brenda

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and tired
Hotel is in need of serious refurbishing. Furniture is really old and tired. Floor has lots of cracks and old stains. Housekeeping fails to notice a mosquito patch on the toilet floor for 2 days in a row. It was there when we checked in, still there when we checked out.
Stayed 2 nights in Jan 2022
Response from Marketing Communications Team on Jun 17, 2022
Dear Brenda, Thank you for sharing your thoughts with us. First of all, please accept my sincerest apologies for the inconvenience and discomfort that you may have experienced. I am really sorry to learn of your unsatisfactory experience. Please rest assured that your feedback has been highlighted to the senior management and Housekeeping team and we are looking into the matters as we strive to continually improve to provide our guests with an enjoyable and seamless stay experience. My team and I truly appreciate the time you have taken to share your feedback and we hope to have the opportunity to welcome you back and present you with a far more enjoyable experience on your next visit. Warm regards, Marketing Communications Team