Ratings based on 39 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 27-Mar-2019
Comment from Hotel Management
2-Apr-2019 by Christina - Front Office Manager, Hotel Management
Thank you taking the time to review your time at the Vance Creek Hotel. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back again soon!
2 out of 5
by A verified traveller

Posted 11-Mar-2019
Hotel is old. Room noise outside was loud. Wedding was at 4pm, check in was also at 4pm. Weren’t able to get our room ready before then
Comment from Hotel Management
30-Mar-2019 by Christina Murray-Front Office Manager, Hotel Management
Thank you for taking the time to leave us your thoughts. I apologize that we weren't able to accommodate an early check in for you, our housekeeping staff tries their hardest to accommodate an early check in for as many guests as they can. We are working on updating the rooms so that they are fresh and not "old". Again, thank you for your feedback we appreciate hearing from all of our guests.
3 out of 5
by A verified traveller

Posted 14-Dec-2018 on Hotels
Comment from Hotel Management
17-Dec-2018 by Christina - Front Office Manager, Hotel Management
Thank you for taking the time to rate us on Expedia. We would love to speak with you directly to see how we could improve our rating.
4 out of 5
by A verified traveller

Posted 3-Dec-2018
Nice property as a whole and staff are very friendly and helpful. Parking is at a premium for sure.
Comment from Hotel Management
4-Dec-2018 by Christina - Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you back again soon.
4 out of 5
by A verified traveller

Posted 3-Dec-2018
The description of the room was a 1 bedroom suite with a queen bed, sofa bed in living room and a separate bunk room. Well the bunk room was in the bedroom and the only bathroom access was inside the bedroom.
Comment from Hotel Management
4-Dec-2018 by Christina Murray-Front Office Manager, Hotel Management
Good Afternoon, Thank you for taking the time to leave us your thoughts. I do apologize for the confusion regarding the bunk room. I will make sure to correct this information. We hope to welcome you back again soon.
4 out of 5
by A verified traveller

Posted 20-Aug-2018
Comment from Hotel Management
21-Aug-2018 by Christina Murray-Front Office Manager, Hotel Management
Good Morning, Thank you for taking the time to leave your comments about your stay with us. We are glad that you found our accommodations so good and we look forward to welcoming you back again soon.
5 out of 5
by A verified traveller from Edmonton

Posted 17-Aug-2018
Great location with friendly staff and clean rooms
Comment from Hotel Management
21-Aug-2018 by Christina Murray - Front Office Manager, Hotel Management
Good Morning Fuad, Thank you for taking the time to leave your review of our accommodations. We are so glad that you enjoyed our hotel and look forward to welcoming you back again soon.
5 out of 5
by A verified traveller

Posted 12-Aug-2018 on Hotels
Comment from Hotel Management
17-Aug-2018 by Christina Murray - Front Office Manager, Hotel Management
Good Morning! Thank you for your excellent review of our hotel. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back soon!
5 out of 5
by A verified traveller

Posted 6-Aug-2018
Comment from Hotel Management
8-Aug-2018 by Christina-Front Office Manager, Hotel Management
Thank you so much for your review. We are so glad that you enjoyed your stay with us and we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Great family stay

Posted 7-Jul-2018
Great accommodation for a family stay. We had a double room which gave us plenty of space for 5.
Comment from Hotel Management
17-Jul-2018 by Christina Murray - Front Office Manager, Hotel Management
Hello Rebecca, Thank you for your review. We are so pleased that you enjoyed your stay with us and we look forward to seeing you again soon.