Seasonal outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews of Hotel Relais II Chiostro di Pienza

4 out of 5
Hotel Relais II Chiostro di Pienza
Corso Rossellino 26, Pienza, SI

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 494 reviews" "
Rating 8 - Good. 192 out of 494 reviews" "
Rating 6 - Okay. 44 out of 494 reviews" "
Rating 4 - Poor. 14 out of 494 reviews" "
Rating 2 - Terrible. 4 out of 494 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too exhausted by travel to write. We enjoyed our stay here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Staff & service, property conditions & facilities
The view was spectacular!
Stayed 1 night in Oct 2023

8/10 Good

selen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
hapily situated hotel in the center of the historic town. nice restaurant underneath:)
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Penzia, location can be a bit tricky to find as most of the evenings driving is not aloud to the entrance. Just a short walk from the square. Follow parking instructions from host as there is none on site. Breakfast is great, did not have a chance to dine for dinner but menu looked really good. Great town to stay in, will be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with views over the valley. Bike storage area in the courtyard too
Stayed 1 night in Jun 2023

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel in town
Stayed 1 night in May 2023

6/10 Okay

Bree

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We rented 2 rooms. One room was large with a couch and the couple loved. Our room was small, which didn't bother me, but it was very stuffy. Had trouble sleeping because of the air quality. Also would have liked to know at the time of rental that the hotel was in a ZTL zone. So we could not pull up to the hotel and unload all of our luggage. Staff was very friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very pleasant. The location was perfect and the view was stunning.
Stayed 1 night in May 2023

10/10 Excellent

Alejandro

Stayed 2 nights in May 2023

10/10 Excellent

James, North Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the beautiful hotel location in Pienza
Stayed 3 nights in Apr 2023

10/10 Excellent

James, North Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an old monastery in one of the beautiful hill towns in Tuscany Italy. I strongly recommend staying there for the Hotels most spectacular dining location looking over the Valle D Orca valley.The restaurant was amazing with excellent food. We loved our stay in Pienza.
Stayed 7 nights in Apr 2023

4/10 Poor

monica

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was disappointing. Completely outdated. The staff member who received us was rude and more interested in her smoke break. The person checking us in was more helpful. The view was nice, but I would not stay there again.

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Hashem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the area with stunning view.
Stayed 1 night in Sep 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, great staff
Stayed 2 nights in Aug 2022

10/10 Excellent

D

Stayed 1 night in Aug 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
Lovely ambience at dinner, very helpful and pleasant staff. Fantastic views from the restaurant - it is stunning. Very nice pool, breakfast good. Room was ok but lacked drawer space which was a nuisance.. Big bathroom but no storage except very small shelf. Beautiful hotel on the outside but inside areas could be better.
Stayed 3 nights in Jul 2022

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful hotel with views to die for.
Staff at this hotel were lovely. Breakfasts were average. The hotel has a fantastic restaurant for dinner and is within easy walking distance of a variety of other good restaurants.
Stayed 7 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2022

2/10 Terrible

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent facilities. But two serious issues. First, when we arrived it was the day of the Corpus Domini Procession. This meant that the streets were strewn with leaves and flowers and cars were meant to stay clear from the centre. But our instructions said we should drive to the hotel, with no warning about the Procession. We were stopped by the police and told to leave at once; the crowd were understandably hostile, knocking on our car windows to tell us we shouldn't be there. This was extremely embarrassing and we felt terrible that we had disrupted this important celebration. When we mentioned this to the staff, they said we should have looked on their website (we could see no reference there). Second, we had lunch at the hotel and also found the staff there inattentive and unfriendly. This is the reason for our "Terrible" rating
Stayed 1 night in Jun 2022

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views
Stayed 1 night in Jun 2022

10/10 Excellent

Tamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Justina

Disliked: Amenities, property conditions & facilities
This was by far the worst room I’ve ever booked. Was tiny, dark, the floors were sticky and damp. How on earth this hotel is classified as “4-star” is beyond me. There was no assistance with luggage. Towels extremely thin, no bathroom toiletries to speak of (1 tube of multi shower gel/shampoo, one bath towel). Wi-Fi signal non existent, tv didn’t work, air conditioning didn’t work. Room was on back side of hotel with view of another building’s exterior wall - so depressing, it felt like a prison cell. Extremely noisy until late at night because there was a restaurant right behind my room. And above me…were apparently housed a pair of elephants, who could be heard stomping and running water all hours of the night and early morning. Was supposed to stay for 3 nights, checked out after the first night to move to a better accommodation. Was offered a different room when I told them I was unhappy and checking out but I couldn’t bear to stay there another minute so lost my prepaid money just so I could get out of there.
Stayed 3 nights in May 2022

8/10 Good

Gita Asher, Tustin

Travelled with family
Location was great, no carpark, so. You need to park far and pay hourly breakfast was not good, very poor quality. Had to pay 3.50 euro for fresh orange juice, the garden and pool area needs proper maintenance, looked rundown.
Stayed 3 nights in Oct 2021

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live it
We love this place and will back. The staff are extremely helpful and friendly. Thanks for a great stay.
Stayed 4 nights in Sep 2021

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
It's o.k, worth the money..
Overall the place looks amazing. The view from the terrace is breathtaking.... There is no parking, I was looking for parking about 35 minutes. There is no order in the breakfast, people that came after us got their breakfast before us... Made us feel not good. The pool water is ice cold.
Stayed 1 night in Sep 2021

10/10 Excellent

Egidius, Torri in Sabina

Stayed 1 night in Sep 2021

10/10 Excellent

Pauliina

Stayed 1 night in Aug 2021

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The view, the restaurant is great. Parking - probably would be great to have better upfront explanation from the hotel. Its not a big problem to park the car: you park at a short term parking in 50 m from the hotel, unload the bags, and repark the car at the public free parking. Also there is underground parking (belonging to another hotel) available for 20 euros per day - so if you have an expensive rented car and you want to often use the car - its a better option (as you don't need to gues whether parking is free or not) Some basic rooms can be very small and dark (but still quite good)
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Yes, good place, service average
Nice place,good location, service so-so
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, the view is amazing
Stayed 2 nights in Jun 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views.
Overall a pleasant stay but lacking in some simple things that would have made a difference like only a few coat hangers in the wardrobe, no coat hooks to hang coats, no shelves in the bathroom for toiletries. The best thing about the hotel was the fabulous terrace with fantastic views which would have been lovely to have relaxed there with a glass of wine but unfortunately we were unable to get a drink as there was no bar service so we had to go elsewhere.
Stayed 3 nights in Sep 2020

6/10 Okay

Adriana

Tuscan travel.
Our stay was ok, I think you have a lot of things to improve. The AC was not working. They provided us with a very noisy fan. The phone to call Recepcion not working. Painting poorly
Stayed 1 night in Sep 2020

10/10 Excellent

Leah, White Rock, BC Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hosts were friendly, helpful and knowledgeable.
Stayed 4 nights in Oct 2019

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Pienza retreat
The Hotel was clean and comfortable. Our room was large with a separate living room. It had great views situated in a great spot. Restaurants and shops all close by with old churches and buildings all around. The views are amazing so definitely worth a visit to Pienza.
Stayed 1 night in Sep 2019

8/10 Good

Linda

Stayed 2 nights in Sep 2019

10/10 Excellent

M Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with old fashioned charm. This is a converted 15th century monastery so don’t expect modern glitz. One of the few hotels with a pool. In the centre of Pienza, absolutely beautiful and reasonably well priced
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel - prime location with amazing views over Tuscany together with a lovely pool. Staff were always willing to help and the breakfast was really good. The room we had was very spacious as well.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great views. Beautiful pool (needed in summer months). Great value for money. Highly recommend.
Stayed 3 nights in Jul 2019

8/10 Good

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday history
The hotel is in a great location in a converted convent. The staff are lovely especially the reception staff. The restaurant on the terrace which is independently run is fabulous. Breakfast is not the best feature of this hotel.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was comfortable for our needs. It was in the center of activity, still quiet, and relaxing. Many of the showers in Europe are small, this was no exception. Since we didn’t spend much time in the room, there wasn’t a need for much space, the room was small. We could have use another place to set luggage. The facilities are beautiful and the view from the patio/restaurant were spectacular!
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and would recommend it to anyone staying in Pienza.
Stayed 6 nights in Jun 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed it !
We had a malfunctioned air-conditioner, but as soon as we informed the receptionist, we got another room. Wonderful landscape, fine breakfast. Recommended !
Stayed 3 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to Pienza ? stay here....
Fantastic service , location is A+. We will return !
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel into the Val D’Orcia is absolutely unbelievable. The birdsong is amazing. It’s like Heaven on Earth.
Stayed 4 nights in May 2019

10/10 Excellent

Allan R., The Villages

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo
All around great place to stay
Stayed 3 nights in May 2019