Outdoor pool, open 6:00 AM to 7:00 PM, sun loungers

Reviews of Amatak Boutique Hotel

4 out of 5
Amatak Boutique Hotel
Sala Kamroeuk Village, Sala Kamroeuk Commun, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 138 out of 230 reviews" "
Rating 8 - Good. 72 out of 230 reviews" "
Rating 6 - Okay. 14 out of 230 reviews" "
Rating 4 - Poor. 3 out of 230 reviews" "
Rating 2 - Terrible. 3 out of 230 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to cool in , quiet ,
place is cool , about 25min walk from city. they got free shuttle from 5pm to city. made the booking thru app and some miscoummunication from app/hotel. double charge on credit card and hotel checkout payment. Hotel owner was honest to make the refund for the cancellation. :) Nice pool , quiet.
Stayed 1 night in Sep 2019
Response from walter on Dec 4, 2019
thank you for your nice review, hope to see you again here

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this resort! The grounds were perfect and clean and the staff were friendly and helpful. It was great to have the shuttle bus to and from town whenever we needed. I would recommend this resort to everyone. Fantastic!!
Stayed 13 nights in Mar 2018
Response from walter on Apr 14, 2019
thank you very much, you are very kind.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't have anything around it that you can comfortably walk too. The place has tuk tuk drivers that will take you wherever you want to go. The room was clean but kinda plain. The bee was comfortable and the shower had great water pressure. The room service food was great, but not a lot to pick from.
Stayed 4 nights in Jan 2019
Response from walter on Jan 31, 2019
thank you :)

10/10 Excellent

Tina, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suokear Boutique Hotel & Spa was the place to be! The staff were so friendly and attentive,. Because it's a boutique, the space is intimate enough for the staff to remember you so we felt special the entire time there. They helped us plan our daytrips and organized to have a personal tuk tuk driver during our stay. The spa service was relaxing, we went back multiple times.
Stayed 3 nights in Dec 2017
Response from walter on Nov 17, 2018
Thank you very much, you are so kind.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place esp for the price. clean and big and bright. staff was also wonderfully welcoming and willing to serve any time. location was a little far from downtown tho. the hotel offers free tuk tuk so that’s good but for return u need to book ahead which is justtttt a little bit inconvenient
Stayed 4 nights in May 2018

10/10 Excellent

Lilith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic!
One of the most majestic places I’ve stayed at in Siem Reap! BEAUTIFUL outdoor tub that is hidden away with ferns and other greenery. We celebrated my friends birthday at this hotel and it was marvellous! Great staff and good wine choices :)
Response from sona sor on May 18, 2018
Dear Lilith, Thank very much for your valued time to writing a wonderful review for us. we are truly pleasure to read that you were really enjoyable and have a great stay with us. Thanks for giving us this opportunity to host you. We look forward to welcoming you back to the hotel in the future. Best regard, Suorkear Team

10/10 Excellent

Patrick , Phuket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel will exceptional staff - efficient, courteous and friendly. Spacious room, nice swimming pool, good restaurant and intimate bar. 2 2 kms out of town but free shuttle service. Thoroughly recommended.. Patrick Campbell [Dr]
Stayed 5 nights in May 2018
Response from sona sor on May 12, 2018
Dear Patrick, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap. All your kind words would be shared with our team which is greatly appreciate. We all Suorkear are looking forward to seeing you again one day. Best regards, Suorkear Team

8/10 Good

qiqi, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Good facilities, near to atv, a bit far from bar street, not walking distance...
Stayed 1 night in Apr 2018
Response from sona sor on Apr 17, 2018
Dear qiqi , We would like to thank very much for your valued time to review us and sharing your experienced here on Expedia site. We suorkear are looking forward to seeing you again some day. Best regards, Suorkear Team

8/10 Good

Ronaldo Carvalho

Liked: Cleanliness, staff & service
Great staff. Amazing swimming pool.
Peaceful place away from the town centre. Very quiet area. Great swimming pool. The room was comfortable but the air conditioning was poor. Lots of mosquitoes. They should have sprays available to guests. Staff are so friendly! There are tuk-tuks all day long at the front. Food in the restaurant is not great but it is reasonable. Breakfast is very light. The best thing is the swimming pool. Wifi is weak.
Response from sona sor on Apr 17, 2018
Dear Ronaldo Carvalho, It is a great pleasure to have in our hotel, thank very much for choosing us during your trip in Siem Reap. We are delighted for your review and shared of your experience here. all your brilliant comments would be shared with our team would be appreciate. Therefore, there has things we would improve. thanks for sharing pros and cons we take all your comments to department concern as well. We suorkear do hope to seeing you again one day. Best regards, Suorkear Team

10/10 Excellent

Kaitlyn, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel of Southeast Asia!
We booked this resort last minute after having a visa issue, and we were SO pleased with it! They had a free pickup from the airport, the breakfast was AMAZING, the room was so clean and spacious and comfortable, the pool facilities were great, the staff was very accommodating, and we loved their helpfulness in getting around the city.
Stayed 1 night in Mar 2018
Response from sona sor on Apr 17, 2018
Dear Kaitlyn, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap. and very delighted that you found us as favorite hotel of Southeast Asia especially our staff were great helpfulness to you. All your lovely comments would be spread our team who working very hard to make your stay great pleasure. We all Suorkear are looking forward to seeing you again one day. Best regards, Suorkear Team

10/10 Excellent

Tefilin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great botique hotel
Thanks for the comfortable stay! The staff were polite and helpful. Highly recommended
Response from sona sor on Mar 27, 2018
Dear Tefilin, Greeting from Suorkear Boutique and Spa, We would like to express our sincerely thank very much for choosing our hotel for your accommodation. It is great honor and valuable to having you in our hotel. We are really appreciated your feedback, and do hope you will choose us for your next accommodation in Siem reap, Suorkear Team are ready to serve and welcoming you back. Sincere regards, Suorkear Team

6/10 Okay

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Personal Items STOLEN!
I hate to be writing this as the hotel had many plus sides. The staff were great, friendly and helpful and the hotel was great! Pool area was nice and breakfast was good. BUT, we are very dissapointed to had come back to our room to find that $100 USD and my personal debit card was stolen out of our room. BE AWARE, booking the “free” Tuk tuk through the hotel may be convenient but, then the hotel knows when and how long you are gone (they pick you up at a chosen time also) to go into your room and as we had happen, steal things.
Stayed 3 nights in Mar 2018

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good
Stayed 1 night in Mar 2018
Response from sona sor on Mar 17, 2018
Dear Dustin, Thank very much for review us, and great to hear from you had Excellent stay with us. We Suorkear looking forward to seeing you again. Best regards, Suorkear Team

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The service was amazing like a 5 star hotel. I am satisfied overall with the price i'm paying. Nothing to complain. Free tuk tuk to the city within 5 minutes.Will definitely come back again.
Stayed 3 nights in Mar 2018
Response from sona sor on Mar 14, 2018
Dear Dustin , We have been grateful for your valued time to review us. Absolutely we are really happy that you had Excellent stay and satisfied with our service. We do hope too, will have opportunity to serve you again when you have trip in Siem Reap. Best regards, Suokear Team

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Staff were lovely and couldn’t do enough. Lovely pool with ample loungers Drinks expensive at pool bar Bit out of the way but free Tuk Tuk is amazing
Stayed 3 nights in Feb 2018
Response from sona sor on Mar 7, 2018
Dear Tracy , greeting from Suorkear Boutique and Spa, We would like to deeply thank for your valued time to sharing of your recent stay with us. we are happy that had enjoyed and appreciated our staff that fantastic and helpful to you. We appreciate all your commend and some comments to improve that is very helpful to us. We Suorkear look forward to welcome you again. Best regards, Suorkear Team

8/10 Good

EUNJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my second staying in this hotel. First time was very satisfied- staying alone, so this time I stayed with friends. The hotel is very clean and comfortable. The location isn't very good if you want to go to market area by walk. (Bus driver we hired took very long time to find.) However, I personally prefer this location because it's much calm and good for me to rest- I can always reach to other places by moto or tuktuk in 10-20 mins. I will definitely stay again next time in Siem Reap.
Response from sona sor on Feb 27, 2018
Dear EUNJI, Thank very much for your valued time to write us a review and sharing your experienced of your stay with us. we would to sincerely thanks for chosen us again for your return stay. We do hopefully to seeing you for your next time in Siem Reap.. Best Regards, Suorkear Team

4/10 Poor

Beth, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, awful staff
The hotel itself was lovely. The staff, on the other hand, were not. They were very unhelpful for the 10 days of our stay. They advertised free water, free bikes and continental breakfast - this was far from what they provided. They had hidden costs and it seemed that they tried to squeeze as much money out of us as possible. The WiFi connection was awful. We paid for a balcony room with a pool view but instead got a room at the back of the hotel with no view or balcony. I would not recommend this hotel.
Stayed 9 nights in Jan 2018
Response from sona sor on Mar 7, 2018
Dear Beth, Greetings from Suorkear Boutique Hotel & Spa, Thanks for your share your experience with us after your stay. We regret to hear that your stay with us is inconvenience and we already looked through all of you issue since you were staying with us and already handled properly during your stay. We actually offer free water and free bikes for you during stay. You have requested more than our limitation but we tried our best to serve you as much as we can and even beyond the limitation to ensure you enjoy your stay with those benefit as the exceptional case. Our continental breakfast, we have option croissants or pancakes, but after that we have side order if guest need more. They had booked room included breakfast, we did charge from guest. We accept that our WiFi connection is low signal in some part inside the hotel and we have worked out with our team to fix. You have booked Studio Suite with balcony pool view Room. We regret to hear that you cannot get the right room with what you have paid. Because we just finish room renovation on September 2017 and the room you have booked have been converted to our Premier Room with concept of modern design, comfortable, and privacy stay. You have checked in that room and were satisfied room very nice and bigger than Studio Suite with balcony pool view. Deals of refund some amount have been agreed in order ensure you have paid to the right room. Hope that you have well received those amounts from your travel agent. Happy guest customer is our pride. And we need to do all of our best to ensure that the entire customers are enjoying their stay with our best customer services experience. Should you have further inquiry please feel free to contact us any time. Best Regards, The Management Team

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyful and relax time!
The room is so huge and good interior, feeling like to the spa resort, so relax and calm. Staffs are very friendly and good service, love this hotel i will definitely come back soon!not far from good restaurants!
Stayed 2 nights in Jan 2018
Response from sona sor on Feb 8, 2018
Dear Alyssa, It was an honor and valuable occasion to accommodate you in our property. Thank you very much for your time to sharing of your recent stay with us we are really delighted for all your lovely comments. We hopefully to have opportunity to host you a gain . Best Regards, Suorkear Team

8/10 Good

Ellie

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel just get rid of the moscitos
Brilliant hotel with lovely pool, bed was very comfortable and room was perfect. The only problem is all the moscitos they are everywhere and hundreds of them!
Stayed 1 night in Jan 2018
Response from sona sor on Feb 8, 2018
Dear Ellie, Thank you very much for your valued time to writing a review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap .therefore, we are thrilled to hear from you loved the pool, feeling very comfort with bed and room perfect. In this meantime, we do apology for mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. Anyway, we thank very much for your comments which help to maintain this issue and customer service. We do hope to seeing you again in the future. Best regards, Sona Sor

6/10 Okay

Leesa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great and also very bad aspects
The good: Service was great. Transport good. Location was 10 minutes out of town so was a quiet oasis. The bad: Mosquitos in rooms and swarming around open air restaurant. My BIG complaint is that all family members are now itchy from multiple bed bug bites (never experienced this staying at a hotel before) despite the sheets appearing immaculate.
Stayed 3 nights in Jan 2018
Response from sona sor on Feb 8, 2018
Dear Leesa , Greeting from Suorkear boutique and spa, Thank very much for your valued time to review and comments us. Regards to the mosquitoes, due to this is the Mosquito breeding season and our hotel is tropical with garden and we had scheduled to spray the mosquito every two times a week too that can help some. We really apology for any convenience happened during your stay. We do hope to have a chance to serve you again. The entire team is ready to serve and welcoming you back again. With care and sincere regards, Suorkear Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, but not in main town
This is a very cute little hotel, it’s a bit of a distance from the main hub of town but there is a shuttle service. The spa was great, not cheap in comparison to the main town but I had an excellent coconut scrub and a massage.
Stayed 2 nights in Jan 2018
Response from sona sor on Jan 24, 2018
Dear Valued guest, It was our pleasure to having you in our hotel, thank very much for your valued time to writing review for us. We are happy to hear from you had enjoyed your stay. We look forward to serving you again. Best regards, Suorkear Team

6/10 Okay

Eustacia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great potential, needs maintenance
I am not sure where to start. Pros Nice grounds, friendly helpful staff. The rooms are big. Cons The whole stay started rough with a mix up in the airport pick up and it seemed like a hassle trying to get reimbursed. The room was not so clean, the air condition didn’t work properly it wouldn’t cool for hours, then started leaking water. Toilet seat was broken. Asked for an iron and that was an electrical hazard and falling apart. Lots of mosquitos, I got eaten alive each night and a lizard in my room. The bed was hard. The staff tried to make it better and put an every harder mattress pad on top, sprayed out the room etc but still didn’t help much.
Stayed 3 nights in Jan 2018
Response from sona sor on Jan 24, 2018
Dear Eustacia, Greetings from Suorkear Boutique Hotel & Spa, Thank very much for review us and comments. We are happy to hear from you our staff was helpful and friendly to you. In this meantime, we do apology that you had meet unexpected issue happened during your stay. We have taken this issue and sharing with our department concern to take action to avoid these problem happen again. We wish to have a second chance to serve you again. The entire team is ready to serve and welcoming you back again. Best Regards, The Management Team

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from sona sor on Jan 24, 2018
Dear Stefan, Thank very much for review us.We look forward to serving you again in the future. Best regards, All of us at Suorkear Boutique & Spa

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!
Wonderful! Great service, beautiful room, great restaurant, LOVED it.
Stayed 2 nights in Jan 2018
Response from sona sor on Jan 24, 2018
Dear Colin, Thank very much for your valued time writing a review and comment. We are really appreciate your feedback,we are Wonderful! Great service, beautiful room, great restaurant, LOVED. All your lovely comments would be spread to all our team. We look forward to welcoming you a gain. Best regards, Suorkear Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful.. great place to stay
We loved staying here a little bit out of town but still only a $3 tuk Tuk. Beautifull place totally worth it
Stayed 2 nights in Jan 2018
Response from sona sor on Jan 12, 2018
Dear Valued guest, Greeting from Suorkear Boutique and Spa, It was our pleasure to having you in our Hotel, thank very much for sharing of your recent stay with us. we are very pleased to know that you had enjoyed and found us as a Beautiful.. great place to stay. we are thrilled and thankful for your appreciated. all your comments would be share to our team which is greatly welcomed. We look forward to welcome you back in the next future Best Regards, Suorkear Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
rooms so stingy
Hotel staff was very kind. On the other hand, the room smell like sewage so it was uncomfortable. And we were charged tips without enough description.
Stayed 4 nights in Jan 2018
Response from sona sor on Jan 12, 2018
Dear Valued guest, Greetings from Suorkear Boutique Hotel & Spa, We regret to hear that you have met unexpected issue during your stay with us. We will look to this issue seriously and ensure that this issue will not happen again in the future. Therefore, we have been check with team as well we charged the service charge, it is not tip. Once again, thanks for your feedback which is very helpful for us to maintain the excellent customer services to all of our guests. We are looking forward to serving you again in the nearest future. Best Regards, Suorkear Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Clean large room Friendly people
Response from sona sor on Jan 4, 2018
Dear Peter, Thank very much for your valued time to review us on Hotel.com site. We appreciate your feed back, and we look forward to serve you agian. Best regards, Suorkear Team

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day trip
Seemed a long way out and pick up was delayed but got over yhat quickly enough. Advantage of free tuk tuk to town centre worth its weight in gold. Overall good hotel with reasonable breakfast and rooms, and good pool and pool for fun. Even has happy hour... Helpful staff and good welcome and service throughout Would definitely onsider again
Stayed 2 nights in Dec 2017
Response from sona sor on Jan 4, 2018
Dear Robert , It was our great pleasure to having you in our hotel, thanks for choosing us for your accommodation. We have been grateful for your valued time to writing a review for us. we do apology with anything happen which was inconvenience. and really happy to hear from back about our service helpful good breakfast room and pool. Thank once again for consider to choose us for your next rip in siem reap. we look forward to serving you again and offer you our best service. Best regards, Suorkear Team

10/10 Excellent

margaret, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly out of town very quiet, Tuk Tuk always
I found my entire stay at Super Learning a most enjoyable experience could not fault it in anyway
Stayed 5 nights in Nov 2017
Response from sona sor on Dec 4, 2017
Dear Margaret, Greeting from Suorkear Boutique and Spa, It was an honor and valuable to host you in our property Suorkear Boutique and Spa, Thank you very much for your time to sharing of your recent stay with us. We are very happy to hear from you were satisfied our hotel facilities services and enjoyed your stay with us . Thank so much for your stay and feedback. We look forward to serving you again in the future. Best Regards, Suorkear Team

8/10 Good

ANGUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Dear Valued guest, Thank very much for review us,We look forward to serving you again in the future. Best Regards, Suorkear Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor room conditions
Poor room conditions, not suitable to stay in rooms. I left within an hour of checking in as rooms were not fit for purpose. Rooms had a maintenance smell which they were trying to cover up. Air conditioner had a smell too making the air very very difficult to breathe. Definitely not suitable for those who have asthma or allergies. The rooms look incomplete, concrete floor, no tiles. Rooms were smelly.
Stayed 3 nights in Nov 2017
Response from sona sor on Dec 7, 2017
Dear Valued Guest, Greetings from Suorkear Boutique Hotel & Spa, We regret to hear that you have met unexpected issue during your stay with us. We, Suorkear Boutique Hotel & Spa team, will look to this issue seriously and ensure that this issue will not happen again in the future. Once again, thanks for your feedback which is very helpful for us to maintain the excellent customer services to all of our guests. We are looking forward to serving you again in the nearest future. Best Regards, Suorkear Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Free transfers to and from the airport were very useful and no problem. As the hotel was a little way from town we also got free transfers to town and back in a tuk tuk which was very useful. The hotel staff were very friendly and we enjoyed our stay there.
Stayed 3 nights in Nov 2017
Response from sona sor on Dec 4, 2017
Dear Valued guest, Greeting from Suorkear Boutique and Spa, It was an honor and valuable to host you in our property Suorkear Boutique and Spa, Thank you very much for your time to sharing of your recent stay with us. We are very happy to hear from you were satisfied our hotel facilities services and enjoyed your stay with us . Thank so much for your stay and feedback. We look forward to serving you again in the future. Best Regards, Suorkear Team

10/10 Excellent

Patel, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, friendly staff
We had enjoyable stay. They tried to accommodate us for early check in. clean rooms. very friendly staff. They arranged transportation and tour for us.
Stayed 1 night in Feb 2017
Response from sona sor on Nov 11, 2017
Dear Patel, It was an honor and valuable occasion to accommodate you in our property. Thank you very much for your time to sharing of your recent stay with us. We are very happy to hear from you "Nice Hotel, friendly staff" and you had enjoyable stay with us. we have been really delighted for all your comments. We do hope to have opportunity to host you a gain . Best Regards, Suorkear Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Absolutely wonderful stay here at the suorkear. A bit out of town but they offer free pick ups there and back which is brilliant. Pool, staff, rooms, and breakfast was all top notch. Sad to have left there!
Stayed 3 nights in Jul 2017
Dear Michael, Thank very much for your valued time to writing a review for us, we are very pleased to read that you had a Wonderful stay during your trip in Siem Reap Cambodia of wonder. We would definitely be shared all your kind words and brilliant comments to all our team which is greatly welcomed. Thank so much for your stay and excellent feedback. We look forward to welcome you back in the next future Best Regards, Suorkear Team

10/10 Excellent

charlotte, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden charm!
When we first arrived at the hotel we thought it was a little far out from the center, however the hotel has its own tuk-tuk drivers that can take you into the center for free at any time (a short and enjoyable 10m journey). The drivers not only take you into the center, for a small fee they will also be your transportation for the day around Angkor Wat and the Siem Reap area. One of the drivers - Mr. Bo (not sure of spelling) was extremely nice, he took us around the grand circuit and shared bits of information with us about the sites. All the staff were very attentive and helpful. Breakfast offered many options to cater for different tastes. A mixture of hot and cold breakfast cooked to order - very delicious! After a long day exploring the temples it was nice to escape from the hustle and bustle of the center to this quiet retreat.
Stayed 4 nights in Jul 2017
Response from Sona Sor (Ms) on Aug 7, 2017
Dear charlotte, It was a great honor and valued occasion to accommodate you at Suorkear Boutique and Spa,Thank you very much for taking the time to write a lovely reviews and share your recent stay with us. We are delighted that you had a fantastic stay and found us as a Hidden charm. Very pleased to hear that you enjoyed with our shuttle service breakfast, and our team helpful and attentive. We would definitely be shared all your kind words and brilliant comments to all our team which is greatly welcomed. Thank so much for your stay and excellent feedback. We look forward to welcome you back in the next future Best Regards, Suorkear Team

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Great value family bungalow. Private pool v small, but perfect for a dip after being templed out. Nice shower with hot water, a few English channels available on the TV. Breakfast good and plenty of options to choose from. A little far out of town, but complementary on-demand tuk tuk works well to overcome this. Staff wonderful - service with a smile!
Stayed 4 nights in Jul 2017
Dear Stuart , Warmest greeting from Suorkear Boutique Hotel & Spa, Thank you very much for choosing our hotel for your accommodation. We are very thrilled to hear that you found us as a great for your family. and enjoyed with breakfast shuttle service and wonderful staff with smile. All your lovely and brilliant comments will pass to our team which is greatly welcomed. Thank so much for your stay and excellent feedback. We look forward to welcome you back in the next future Best Regards, Suorkear Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a family room with our own plunge pool. The room was fabulous, loved it. The staff were very friendly, helpful and attentive. Breakfast was a little disappointing but overall our stay was wonderful. The complimentary tuk tuk made it easy to get into town . Thoroughly recommend this place to anyone wanting to explore Siem Reap.
Stayed 4 nights in Jul 2017
Response from Sona Sor (Ms) on Jul 22, 2017
Dear Anonymous, It was a great honor and valuable to host you at our property Suorkear Boutique & Spa, thank you very much for your time to sharing your lovely review of your recent stay with us. We are very delighted to heard hotel friendly helpful and attentive we much greatly appreciated and be shared to our team. please accept our apology regard with breakfast, may you give us more detail which make you disappointing. Thank so much for your stay and recommend us we look forward to welcoming you back. Best Regards, Suorkear Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service
Great staff, even when our departure proved difficult with us not arranging transportation to our next destination. They were still very accommodating.
Stayed 2 nights in Jun 2017
Dear Anonymous, It was a great honor and valuable to host you at our property Suorkear Boutique & Spa, thank you very much for your time to sharing of your recent stay with us. in this meantime, please accept our apology for any inconvenience hope you will forgive us. Thank so much for your stay and feedback. we look forward to welcoming you back. Best Regards, Suorkear Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2017
Dear Valued guest, Thank very much for your valued time to review us. We look forward to welcoming you back .Best Regards, Suorkear Team

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
All resort staff were friendly and gave local information. Airport shuttle and tuk tuk service to city center was a big plus.
Dear Emmanuel, Thank very much for your valued time to writing a wonderful review for us, we are very pleased to read that you had enjoyed your recent stay during your trip in Siem Reap Cambodia of wonder. We would definitely be shared all your kind words and comment to all our team and is greatly welcomed Thank so much for your stay and excellent feedback. we look forward to welcoming you back very soon. Best Regards, Suorkear Team

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Valued guest, Thank you so much for your review. We look forward to serving you again. Best regards, Suorkear Boutique & Spa

10/10 Excellent

Pamela, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Siem Riep
This was one of the best hotel experiences I have ever had. So much here and so peaceful it was hard to get motivated to leave. The best part however was the staff-delightful and accommodating at every turn. Highly recommend !!
Response from Sona Sor on Aug 13, 2017
Dear Pamela, Greetings from Suorkear Boutique & Spa! Thank you so much for your great comment. We are delighted to hear you are happy with our property and services. We look forward to serving you again in the future. Best regards, All of us at Suorkear Boutique & Spa

6/10 Okay

Solo female , West Midlands, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reasonable but mosquitoes were a real problem
A reasonably priced hotel, lovely staff, good pool and reasonable restaurant but awful plumbing issues and on and off as a consequence a terrible sewage smell. Good Spa. Lovely Cooking Class and free tuk tuk to town. Main problem was mosquitoes despite weekly 'fogging'. Sister hotel Suorkear Villa much nicer with more attractive pool and bar area also better rooms.

6/10 Okay

john, washington dc

Liked: Staff & service, property conditions & facilities
Nice hotel but poor location
Pleasant hotel, nicely designed, helpful staff but hotel overrun with mosquitoes and out of town in a location from which you need a ride into town.

8/10 Good

Eileen , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Hotel was about 5mins tuk tuk ride away from town area and hotel provided complimentary tuk tuk. Facilities was alright but there were many mosquitoes around which is the same everywhere.

10/10 Excellent

Farid B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Resort
We had amazing time in Siem Reap and we enjoyed all the services that was provided by the hotel, especially the Tuc Tuc rides to town as well as the shuttle service to and from the Airport. The whole experience was marvelous. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, very friendly staff, outskirts of town
Staff amazing, pool great for adults as all a depth of 1.5m. Pool towels could do with replacing. Our room was noisy as it was above reception and one morning there was music from a festival playing at 6am which woke us all up but this is not the hotels fault. One morning there was no breakfast buffet as the staff said there were not enough visitors to have a buffet but we could order what we wanted. We did get everything we wanted but his took longer as we had to order and wait rather than just get what we wanted from the buffet table. Overall this was a super little hotel with staff wanting to please and help you.

8/10 Good

Ngoc

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay, great tuk tuk service & 10 mins to town
Free airport tuktuk service started our stay to a great start, friendly hotel receptionist, room was spacious and clean offering good wifi. Happy hour by the pool was of good value and stiff drinks. Only glitch we had was the morning of our departure at 6am, we had pre-arranged breakfast order with the restaurant staff and the order was never successfully placed, so we were left without breakfast-not a great way to finish our stay and start a long flight back to the USA. Recommendations for hotel: have either hallway lights or light sensors upstairs when it gets dark so guests can see where they're going without having to take out their smart phones to use as a flashlight. The wooden corners on the beds in the rooms are also very sharp-both husband and I cut our legs walking past the bed.

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Our 4 day stay at this hotel was very comfortable. The staff were very polite and warm which was very pleasing. The room was spacious with all the necessary items available. Free tuk tuk rides are very useful to roam about. Overall a very good experience and I will definitely recommend this hotel!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay Suorkear
We had a wonderful stay.