Ratings based on 169 Verified Reviews

4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

A quite and hidden gem tucked away!

Posted 5-Jun-2017
Pros: This is a small boutique hotel with only a handful of rooms. Very private, very quiet, a complete retreat.
Cons: We missed breakfast by 15 mins. Upon check out, I kindly asked if any breakfast was still available, or could be prepared. Sadly, we were denied!
Location: Angkor Wat.
We briefly visited Heritage for 2 nights, as we were only doing a go, go, go visit. We were popping in from Thailand only to visit Angkor Wat and then continue our way into Vietnam. We were picked up in the hotels vintage Mercedes which was a nice touch. The hotel was a quick 10 minute drive from the local airport, and check in was both smooth and a breeze. We had already been in contact with the hotel's tours department, and so we had tours prearranged for the duration of our stay. As soon as we arrived we were asked for our passports and after making copies we were quickly on our way to our bungalow. Our check in consisted of making copies of our passports, a welcome drink and a cool towel. A complete breeze! Once in our bungalow, we were presented with a few gifts (a hand woven basket, water bottles, and 2 neatly made Cambodian hats to help with the sun) while on our tours. This was especially nice of them to do. After a quick tour of our bungalow, we were left alone to freshen up a bit since our first tour was within the hour of our arrival. We visited their restaurant both for lunch and dinner, and were very impressed. (a bit expensive but delicious) Both tours arranged by the hotel were nothing short of spectacular. (also, tours with the hotel were a bit expensive, but were nicely planned and arranged) After our second tour, we enjoyed the afternoon by their pool, ordered a few of their drinks and it was bit of heaven out there. We thoroughly enjoyed our stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Pink lotus, the nicest most romantic hotel room.

Posted 5-Mar-2017
Very polite staff. Very nice rooms, great country get away feel in the busy tourist fillled Siem Reap. A quiet oasis for romantic get away or for alone adventure travel with spiritual rejuvenation. They also have a spa facility with complementary 15min head and shoulder massage. Only downside is the food: terrible. Go to outside restaurants.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
5 out of 5
by Marilyn

This traveller left a rating score only Posted 19-Feb-2017 on Hotels
5 out of 5
by A verified traveller

An amazing place to stay!!

Posted 13-Feb-2017 on Hotels
It was an amazing stay! It is off the main road so you don't have to contend with tour buses driving by or much traffic at all. It is a quiet and serene oasis. The staff are so friendly, welcoming, and attentive. The room was beautiful, spacious, and extremely luxurious. The pool was beautiful and a perfect way to relax after walking all day around the temples. The food at the restaurant was amazing and so beautifully constructed. A little pricy for Cambodia standards but equivalent to the cost of a fancy restaurant. The spa is beautiful and a great experience (the 4-handed Cambodian cocoon massage was great).
5 out of 5
Recommended
for Everyone
by A verified traveller from New Delhi

An excellent treat to Yourself

Posted 10-Feb-2017
Splurge on yourself by staying here as you shall completely be rejuvenated.
5 out of 5
by Mary

Delightful Property, Helpful and Friendly Staff

Posted 21-Jan-2017 on Hotels
What a wonderful place! The staff gives exemplary service. They went out of their way to help me. The food is high quality. Especially enjoyed their bountiful, complimentary breakfast. Evening sweets, a dinner, and a complimentary mini bar in the room are some of the perks. A massage at the serene and clean spa attached to the hotel helped me to relax. A traditional dance performance on Tuesday was delightful. Lovely grounds. The only drawback is that it's a little out of the way from Siem Reap's center but a Tuk-Tuk ride to the center is inexpensive.
5 out of 5
Recommended
for Everyone
by A verified traveller

A peaceful oasis in crazy Siem Reap

Posted 14-Jan-2017
Pros: Peaceful and calm, well run and relaxing.
Cons: Coffee, which could be hit or miss.
Location: 5-10 mins from Pub Street, lots of restaurants and cafes nearby, tuk tuks everywhere,
We stayed for four nights and had a lovely experience. All staff were eager to help and very friendly and professional. Food was well cooked and interesting. Room very comfortable, good bathrooms. Lovely pool to relax and unwind. Tours arranged to suit us, at reasonable cost. Drivers and guides knowledgeable and spoke English well. A quiet corner of Siem Reap, but close to a couple of lovely NGO run places to eat and have coffee or a beer in pretty gardens. 5 or 10 mins from shopping areas. European staff are in charge and are training junior staff which is working well. We spent a fantastic New Years Eve by the pool with a jazz band, and Cambodian dancing. The jazz saxophonist played in the bar on Thursday night too- fantastic.
5 out of 5
by A verified traveller

Elegant and classy property with great service

Posted 5-Jan-2017 on Hotels
An elegant gem tucked away from the commotion. Fabulous hotel with lots of history. Wonderful breakfasts and top notch services and accommodations. Live jazz in the lobby when we arrived and a festive Christmas eve dinner and party for the guests was exceptional.
5 out of 5
by A verified traveller

Gem

Posted 19-Nov-2016 on Hotels
Just lovely. We came with our 6 month old and everyone was so accommodating. We had a great stay and would highly recommend