Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 24-Jan-2016
部屋数が少なく、静かに過ごすことができた。 スタッフは暖かい対応で良かったですが、英語に訛りがあり困ることがあった。
5 out of 5
by A verified traveller from GB


Posted 31-Dec-2015
Very attentive staff, without being overbearing. Beautiful, intimate environment. Not too big but big enough to have great facilities with personal attention. Lovely suite rooms, great service, lovely spa and pool. Thrilled to have stayed here while visiting Siem Reap. The tours organised by the hotel are first rate - relatively expensive but worth every penny. Would recommend in a heartbeat.
5 out of 5
by A verified traveller


Posted 18-Aug-2015
とにかく最高でした!何回でも泊まりたいです!!っていうのが率直な感想です。 部屋もバンガローに泊まりましたが、かなり清潔感があり居心地がよかったです。 ホテルの従業員の方もみんな笑顔ですごく良い方達でした。 最高です!
5 out of 5
by A verified traveller from Yeovil

Hidden jewel in Siem Reap

Posted 7-May-2015
Pros: This is a wonderful boutique hotel with exceptional service. The bar and restaurant are outstanding and the staff are unbeatable.
Cons: Wifi reception was weak in guest room.
Location: This hotel is tucked away on a quiet lane in Siem Reap. It is a short drive both to the airport and to the vast Angkor UNESCO world heritage site.
What a stroke of luck to have picked this hotel. From the moment we arrived, the service and attentiveness of the staff were simply amazing. The hotel has only a small number of guest rooms but offers a full suite of services and facilities including a pool set in a lush tropical garden, a large stylish bar, an outstanding restaurant and a boutique offering high end gifts and works of art by local artists. The design and decor of the hotel are stylish and comfortable and well looked after. I would highly recommend the Heritage Suites.
5 out of 5
by Christian from Fareham

A warm welcome that puts a smile on your face!

Posted 5-May-2015 on Hotels
The last 30 metres of road are full of pot holes, and that's actually the only negative thing I can say about the Heritage Suites. It's a lovely little hotel with lots of wonderful old-world style, and the service and the friendliness is simply beyond compare!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jan-2015 on Hotels
5 out of 5
by Brendan from New York City


Posted 13-Jan-2015 on Hotels
Perfect Hotel for us. Beautiful Boutique off the beaten path.
5 out of 5
by Joseph

Posted 11-Jan-2015 on Wotif
Location: Reasonable access
3 out of 5
by A verified traveller from Frankfurt

Englisch-Level lässt zu wünschen übrig

Posted 4-Jan-2015
Das Personal ist sehr freundlich, aber sobald man Dinge erörter, die über normale Admin hinausgehen, wirds mehr als schwierig. Gerade von einer solch kleinen "Einheit" hätten wir hier wesentlich mehr erwartet. Dann hätten wir evtl auch erfahren, dass das Sylvester-Menü im Preis inbegriffen ist!!! Das ist allerdings auch von EXPEDIA-Seite NICHT geschehen! Der Poolbereich ist absolute Spitze!
5 out of 5
by A verified traveller

Perfect Service, nice rooms, great restaurant

Posted 6-Dec-2014
Pros: everything
Cons: nothing
Location: Ankor Wat & Tonle Sap
Very thing perfect! The prefect boutique stile. Service was great: rooms, garden & pool are nice: rates are competitive; exciting tour offers, with office being part of the hotel; restaurant with extraordinary quality, you must go there!