Ratings based on 175 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
for Everyoneby A verified traveller from Singapore
Good standard of service and value for moneyPosted 7-May-2018
Pros: See above. No TV in room but we did not miss it!
Cons: Mosquitoes, but this is probably common for most hotels in Siem Reap.
A quaint and pleasant hotel providing excellent value for the price we paid. Staff were friendly and went out of their way to be hospitable. Our request for late late checkout was granted. Breakfast was good.
Comment from Hotel Management
9-May-2018 by Nicolas, Hotel Management
Dear Remy, Thank you first of all for taking the time to give us your encouraging feedback. I am glad to hear we were able to impress you during your stay in particular with the quality of our personnel and a la carte breakfast. We truly value the quality of your review and hope to see you for many more times to come. Kindest regards, Nicolas Deus General Manager
for Everyoneby A verified traveller from UK
Great hotel ..... butPosted 4-Mar-2018
On the whole this is a great hotel. Pick up from the airport in an old 1962 Mercedes is nice. Staff are very attentive, rooms are very clean. Breakfast is included but does make me wonder that when you pay £150 per night why if you simply want a Latte coffee with breakfast they say it’s chargeable at $3.50.
for Couplesby A verified traveller from Delhi
Great staff, great location. From the moment we arrived until our departure nine days later, the manager and staff at this wonderful hotel could not be more helpful and friendly. The hotel is located in a perfect position, a short rickshaw ride from the centre of the city. I fell in love with Cambodia and will definitely choose this hotel on my return.
for Everyoneby A verified traveller from Houston, Texas
A quite and hidden gem tucked away!Posted 5-Jun-2017
Pros: This is a small boutique hotel with only a handful of rooms. Very private, very quiet, a complete retreat.
Cons: We missed breakfast by 15 mins. Upon check out, I kindly asked if any breakfast was still available, or could be prepared. Sadly, we were denied!
Location: Angkor Wat.
We briefly visited Heritage for 2 nights, as we were only doing a go, go, go visit. We were popping in from Thailand only to visit Angkor Wat and then continue our way into Vietnam. We were picked up in the hotels vintage Mercedes which was a nice touch. The hotel was a quick 10 minute drive from the local airport, and check in was both smooth and a breeze. We had already been in contact with the hotel's tours department, and so we had tours prearranged for the duration of our stay. As soon as we arrived we were asked for our passports and after making copies we were quickly on our way to our bungalow. Our check in consisted of making copies of our passports, a welcome drink and a cool towel. A complete breeze! Once in our bungalow, we were presented with a few gifts (a hand woven basket, water bottles, and 2 neatly made Cambodian hats to help with the sun) while on our tours. This was especially nice of them to do. After a quick tour of our bungalow, we were left alone to freshen up a bit since our first tour was within the hour of our arrival. We visited their restaurant both for lunch and dinner, and were very impressed. (a bit expensive but delicious) Both tours arranged by the hotel were nothing short of spectacular. (also, tours with the hotel were a bit expensive, but were nicely planned and arranged) After our second tour, we enjoyed the afternoon by their pool, ordered a few of their drinks and it was bit of heaven out there. We thoroughly enjoyed our stay!
for Everyoneby A verified traveller from new jersey
Pink lotus, the nicest most romantic hotel room.Posted 5-Mar-2017
Very polite staff. Very nice rooms, great country get away feel in the busy tourist fillled Siem Reap. A quiet oasis for romantic get away or for alone adventure travel with spiritual rejuvenation. They also have a spa facility with complementary 15min head and shoulder massage. Only downside is the food: terrible. Go to outside restaurants.
by A verified traveller
Posted 26-Feb-2017 on Hotels
Posted 19-Feb-2017 on Hotels
by A verified traveller
An amazing place to stay!!Posted 13-Feb-2017 on Hotels
It was an amazing stay! It is off the main road so you don't have to contend with tour buses driving by or much traffic at all. It is a quiet and serene oasis. The staff are so friendly, welcoming, and attentive. The room was beautiful, spacious, and extremely luxurious. The pool was beautiful and a perfect way to relax after walking all day around the temples. The food at the restaurant was amazing and so beautifully constructed. A little pricy for Cambodia standards but equivalent to the cost of a fancy restaurant. The spa is beautiful and a great experience (the 4-handed Cambodian cocoon massage was great).
for Everyoneby A verified traveller from New Delhi
An excellent treat to YourselfPosted 10-Feb-2017
Splurge on yourself by staying here as you shall completely be rejuvenated.
Delightful Property, Helpful and Friendly StaffPosted 21-Jan-2017 on Hotels
What a wonderful place! The staff gives exemplary service. They went out of their way to help me. The food is high quality. Especially enjoyed their bountiful, complimentary breakfast. Evening sweets, a dinner, and a complimentary mini bar in the room are some of the perks. A massage at the serene and clean spa attached to the hotel helped me to relax. A traditional dance performance on Tuesday was delightful. Lovely grounds. The only drawback is that it's a little out of the way from Siem Reap's center but a Tuk-Tuk ride to the center is inexpensive.