Double Room De Luxe | City view

Reviews of Malena Palace Experience

3 out of 5
Malena Palace Experience
Adamova 3, Split

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 315 reviews" "
Rating 8 - Good. 116 out of 315 reviews" "
Rating 6 - Okay. 35 out of 315 reviews" "
Rating 4 - Poor. 8 out of 315 reviews" "
Rating 2 - Terrible. 4 out of 315 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

karen, Amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had wonderful stay at the Malena Palace. Room was large, brand new, and spotless. Location is perfect, in the middle of everything. And the hostess Malena was so friendly and very helpful. We would stay again !! Just a tip, when you get to the door to the apartments (small sign that says Malena Palace), ring the doorbell and Malena will open the door and greet you and take you to your apartment.
Response from Malena on Nov 2, 2023
Dear Guests, I must say how I am captivated by your fantastic review. I am really doing my best to make each and every guest's stay memorable and it makes me happy to see comments like yours because that means I am on the right way. Its nice to see your satisfaction with the service location and atmosphere you have truly experienced ancient history. I am waiting for your return as it will be my pleasure to have you again as my dear guest. Best regards.

10/10 Excellent

Tsunglin Jaems

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice location
Stayed 3 nights in Sep 2023
Response from Malena on Sep 13, 2023
Dear guest thank you from the bottom of my heart for your kind review. You were wonderful guests and you cheered me up with your kindness and friendliness. Wishing you all the best.

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay for our short visit to Split. The room was spacious, spotless and ideally located rfor the old town of Split. Maelna (our host) was brilliant, recommending places to go and things to do. I would recommend this place
Response from Malena on Aug 6, 2023
Thanks for the wonderful review and excellent rating

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Malena on Jul 2, 2023
Thanks for the excellent rating

10/10 Excellent

GENE, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient lovely smaller hotel in a very walkable and safe area that is itself the heart of Split. The hostess was gracious and shared her knowledge of the area as well as some useful tips on what to see, where to find good restaurants etc. the hotel room was bright, clean and nicely decorated and came with air conditioning which was most welcome.
Stayed 4 nights in Jun 2023
Response from Malena on Jul 2, 2023
Thank you for the excellent rating and the wonderful review.Best of luck

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great room, lovely host!
A lovely couple of nights here at the weekend. Perfect location, comfortable room with air conditioning and a king and friendly host. Would definitely recommend this place to others and will be staying again if I come back.
Stayed 2 nights in Jun 2023
Response from Malena on Jun 20, 2023
Thank you for choosing Malena Palace Experience and for the great review. We send you our best wishes and hope to be a part of your nice memory of visiting Split.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Split
Come and say hi to Malena and Milan, the apartments are smack bang in the middle of old Split. Sit on the terrace in the evening and just look at the church. Ask Malena for her beautiful lemonade drink. Everything you want in Split is literally a stone throw from the apartments. The apartments are beautifully clean and tidy and there is tea coffee available and if you need it Malena can help with washing. You won't be disappointed
Stayed 7 nights in Apr 2023
Response from Malena on May 7, 2023
Dear Jay, thank you for this great review and for staying at Malena Palace Experience. It was absolutely amazing to meet you and host you as a guest. Guest like you can only be wished for.We hope that we will have the opportunity to host you soon again.Wish you all the best

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay in Split! When you stay here you are treated like family! Excellent host! Location is great, room was clean and had a nice view.
Stayed 4 nights in Oct 2022
Response from Malena on Oct 25, 2022
Dear Sara It was absolutely amazing to meet you as a guest but first as a person... Thank you for everything and we hope that one day we will have the opportunity to host you again.Best wishes.

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Malena was a very good and kind host who gave me a drink and some food all grown or made by her. I checked in early. Wifi excellent . Clean , quiet and comfortable room. . Lovely balcony to overlook bell tower.
Stayed 2 nights in Oct 2022
Response from Malena on Oct 11, 2022
Dear AnnThank you so much for this sensational review and satisfaction during your stay in Malena Palace. We are honored to receive such a high rate from you. It was a pleasure to meet and host you. Hope to have your stay at Malena Palace again.With warm regards

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlena palace was a fantastic place to stay. My husband and I were there for two nights before a cruise and were very happy with our stay. It’s a little tricky to find- through the posidion restaurant side alley and then up the stairs- but everything in split is tricky to find :). Only three rooms at this hotel, big rooms and clean, great air conditioning, rooftop patio. Right in the Center of of the walled city. I highly recommend staying there.
Stayed 2 nights in Sep 2022
Response from Malena on Sep 11, 2022
Dear Natalie Thank you for your lovely review. We are honored to receive such high praise from you. We are really proud of it. It makes us so happy to see that you absolutely enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you again. Best of luck. Malena PalaceUredi Ukloni

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malena is a gem and her rooms are perfect to experience Split!
Stayed 1 night in Aug 2022
Response from Malena on Aug 10, 2022
Dear Guests dear Chris Thank you for the great review and the best rating. Best wishes

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Malena on Jul 23, 2022
Thank for the great rating.

10/10 Excellent

Lucas

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable room and friendly staff.
Stayed 1 night in Jul 2022
Response from Malena on Jul 22, 2022
thank you for the wonderful review and the excellent rating

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the heart of Split!
Lovely spot! Amazing location in the heart of Split, can't get much better than this. Super safe, will definitely stay here again.
Stayed 2 nights in Jun 2022
Response from Malena on Jul 15, 2022
Dear Guests Thank for great review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Malena on Sep 26, 2021
Dear David Thank you very much for your review. It was the pleasure to host you we are honored to receive such high praice from you. Hope to have you stay with us again. Best wishes.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malena is super nice and very helpful. Her place is comfortable and clean, inside the palace walls with a great view from the small rooftop terrace. A great deal for the price. We'll be coming back for sure.
Stayed 1 night in Aug 2021
Response from Malena on Aug 6, 2021
Thanks for great reating, regard Malena

10/10 Excellent

andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in the heart of Split
Malena Palace is the perfect stay in Split. It is located inside the Diocletian Palance, 2 min walk from the Peristil (the palace square) and I had a view of the Saint Domnius Bell Tower from our window. There is also a small terrace with a better view. The room was sparkling clean and we were greeted with homemade lemonade. Also before the checkout, we were offered apples. Best accommodation in Split 100% We stayed there for 2 nights and could not have ask for more.
Stayed 2 nights in Aug 2020
Response from Malena on Sep 17, 2020
Dear Guests Thanks for great review Regard

10/10 Excellent

Mohamed, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very warm and friendly. Clean and great location.
Stayed 1 night in Aug 2020
Response from Malena on Aug 31, 2020
Hi, thanks for great review Regard

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ant stay
Amazing setting. Can’t recommend enough.
Stayed 1 night in Aug 2020
Response from Malena on Aug 16, 2020
Thank for great ratingRegard Malena

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Malena on Oct 9, 2019
Hi Thanks for great rating Regard

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great if you like to be in the heart of the palace. We found it very convenient for restaurants, small grocery stores, shopping, booking tours, and ATMs. The managers were very nice people and helpful too. Storage for luggage after check out. Nice little rooftop area for enjoying a happy hours overlooking the rooftops. Small fridge in the room is always appreciated! Laundry is available too. We thoroughly enjoyed our 6 night stay.
Stayed 6 nights in Sep 2019
Response from MALENA on Oct 2, 2019
Dear guests thanks for great review and rating Regard

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Malena on Sep 25, 2019
Dear Guests thanks for great ranking

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely terrace view. Very comfortable. We would recommend it.
Stayed 3 nights in Sep 2019
Response from Malena on Sep 22, 2019
Hi, thanks for great review and rating Regard

10/10 Excellent

Alice, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location just inside palace. The hostess greeted us with drinks and fresh fruit and provided lots of brochures and information. There are three flights of stairs to reach the apartment but after Dubrovnik this felt like a true vacation. The room was basic but clean and comfortable bed. No problem recommending this place.
Stayed 3 nights in Sep 2019
Response from Malena on Sep 21, 2019
Dear guests Thank you very much for choosing to stay with us. Thanks for great review and rating Regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brydog trip to Split.
i want to thank Malena for her kindness and welvome dutring my 2 night stay at Malena Palace. my plane arrived very lste saturday night but i managed find Malena Palace with some help ftom locals about 2am. the room was extremely clean and i am one of tbose people who appreciates a clean hotel room. location is fantastic and the view from roof is beautiful.
Stayed 1 night in Jul 2019
Response from Malena on Jul 29, 2019
Dear Brian Thanks for your visit Malena Palace and beautiful review with fantastic ranking

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Malena Palace was a very good place to stay. It was clean, quiet and well staffed. I would recommend it to others.
Stayed 3 nights in Jul 2019
Response from Malena on Jul 15, 2019
Hi Thanks for great ranking and review Regard

10/10 Excellent

Lianwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Malena on Jun 30, 2019
Dear Lianwang Thanks for the best raiting. Regard

8/10 Good

Suni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is amazing - right inside the Palace grounds. The only downside was walking up to the 5th floor with luggage - no help / no elevator. The owner was wonderful.
Stayed 1 night in Jun 2019
Response from Malena on Jun 22, 2019
dear Suni rhanks on revew, thanks on good rate Regard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment and best location in the old center Malena was very helpful and knows anything you need to know or go to in Split and surrounds
Stayed 3 nights in Jun 2019
Response from Malena on Jun 12, 2019
Dear guests Thenks for your review and rate

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Malena on Jun 7, 2019
Hello Thanks for your rate regard

10/10 Excellent

Winny

Liked: Cleanliness, staff & service, property conditions & facilities
Malena thank you very much! Have a very good time for 8 nights staying at Malena Palace which is very central located, nearby bus/ferry/train terminals and meeting point of day/boat tours. After Malena's briefing, I am easily identified all the locations, she also prepared cherries (yummy) and cookies and juice for me. I like Split, it's beauty, the port, seaview, nearby wet market, Marjan Park, nice people, smile, the warm welcome from Malena, as well as the restaurants serve varieties choices of dish with very reasonable price from morning to night and waiters are happy to hear the feedback for the food/services, most of them are quite handsome 😁. Seasonal fruits , cherries & strawberries in mid May, also selling at very reasonable price at wet market. I enjoyed the stay in Malena Palace, absolutely no negative view, a good chance of feeling acient Split staying inside the wall. Malena keeps it up, Super ! 😀
Stayed 8 nights in May 2019
Response from Malena on May 23, 2019
Hi Thanks again Regards

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Malena on May 18, 2019
Thanks for your review

10/10 Excellent

SK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malena is very friendly and gave me cake and apples when I arrived. She also gave me tour maps and made recommendations on whtat to see. The room was clean and the bed was very comfortable. I stayed here in the winter and there was a heater that kept the room nice and warm. The shared kitchen provided coffee and tea free of charge.
Stayed 1 night in Feb 2019
Response from Malena on Mar 1, 2019
Dear guests Thanks for your review, thanks for coosing Malena Palace Regards

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from malena on Nov 6, 2018
Hi Thanks for review Regards

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart Melena
Nice place. 3 flights of stairs. Quite difficult to find. Melena is a sweetheart. Especially because she really likes the Donald. Definitely not a snowflake.
Stayed 1 night in Oct 2018
Response from Malena on Oct 27, 2018
Hi Dear guests thank for your review Regard

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in the heart of the old city
Highly recommend Malena Palace. Very clean, fast WiFi, and quiet even though in the city. Malena provided suggestions and useful information about the area as well.
Stayed 2 nights in Oct 2018
Response from Malena on Oct 10, 2018
Thanks for review

10/10 Excellent

Gerry, Plattsville, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our host was very accommodating and welcoming. It's hard to find: we called it our hole in the wall but it's literally in the wall of Diocletian's Palace. It's up tree flights of stairs though. Our room was very comfortable and had a great view of the cathedral bell tower. You can't get closer to the action than that.
Stayed 1 night in Sep 2018
Response from Malena on Sep 21, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Malena on Sep 10, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

8/10 Good

Sally, Brisbane australia

Malena palace delight
Malena ( the person) was so helpful and friendly. The room was very comfortable and great location.
Stayed 3 nights in Aug 2018
Response from Malena on Aug 29, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

8/10 Good

lesley, scotland

Liked: Cleanliness, staff & service, room comfort
Fantastic location
Room basic but very clean and comfortable. Everything you needed, air con, fridge, hairdryer and towels were there. Only thing we would have liked was another mirror (3 girls trying to get ready.) Malena was lovely who provided lots of info and maps, teaching us local words and providing water and fruits etc. She even stood at the bus stop waiting for us but unfortunately we got a taxi as didn’t know. Tip, get the bus, taxi was 250k, bus was 33k each and once there, everyone tells you to use public transport. We were able to store our luggage on leaving day which was also really good. Location could not have been better, right in the palace grounds. Fab wee trip
Stayed 4 nights in Aug 2018
Response from Malena on Aug 29, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

8/10 Good

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Malena on Aug 15, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location right in the old center of town.
Stayed 1 night in Jul 2018
Response from Malena on Aug 15, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The welcome from Malena was wonderful even when I arrived late in the evening. The location is fantastic just inside the old town. Thank you for a lovely stay.
Stayed 3 nights in Aug 2018
Response from Malena on Aug 13, 2018
Dear guests Thank you very much for choosing to stay with us. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, stunning view, great welcome
Excellent location inside the palace, two streets from the iron gate, on a stairwell off a small courtyard. Great welcome from our host who met us with a sign at the train station and walked with us through the city, pointing out interesting sights on our way to the accommodation, giving us tips on what to see in the area and recommended a good trattoria for lunch. Stunning view of the bell tower from our room. There's a bakery with seating around the corner for a quick and easy breakfast. We had a great time and would be very happy to visit again.
Stayed 1 night in Jul 2018
Response from Malena on Aug 6, 2018
Dear guests Thank you very much for choosing to stay with us. We hope you enjoyed your stay.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Split Break
We received a very warm welcome on arrival and lots of insight into the local area from the owner. It was a fantastic location within the palace but yet the room had no external noise.
Stayed 4 nights in Jul 2018
Response from Malena on Aug 1, 2018
Dear guests Thank you very much for choosing to stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the old Palace
Nice hotel in the old Palace Goid facilities and great location Friendly welcome
Stayed 1 night in Jul 2018
Response from Malena on Jul 23, 2018
Thanks for your review

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs renovation to modernize bathroom and mini kitchen layout, but overall spacious, lovely comfortable beds and prime location!
Stayed 3 nights in Jun 2018
Response from Malena on Jun 23, 2018
Dear guests Thank you very much for choosing to stay with us. Thanks for your review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sweet . Super easy.
Perfect ..Malena should be an ambassador.
Stayed 2 nights in Jun 2018
Response from Malena on Jun 22, 2018
Dear guests Thank you very much for choosing to stay with us. Thank for your reviews. Regards

6/10 Okay

Ritu

Great location but average accomodation
The room is very small and you have to climb 3 stories with luggage to reach here, not a good experience when you reach after a long journey. It is located in the center of the old town.
Stayed 1 night in May 2018
Response from Malena on Jun 11, 2018
Thanks for review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
If you are looking to stay right in the heart of Split then this is the place for you. It is located within the palace so everything is at your fingertips. If you have a car, you must park a little distance away, due to this location in a pedestrian area only. Loads of shops, historical sites and restaurants within walking distance!! Host is very accommodating!!
Stayed 1 night in May 2018
Response from Malena on Jun 2, 2018
Dear guests Thank you very much for choosing to stay with us. We hope you enjoyed your stay.