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Reviews of Half Moon Jackfield

3 out of 5
Half Moon Jackfield
174 Salthouse Road, Jackfield, Telford, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 406 reviews" "
Rating 8 - Good. 124 out of 406 reviews" "
Rating 6 - Okay. 16 out of 406 reviews" "
Rating 4 - Poor. 6 out of 406 reviews" "
Rating 2 - Terrible. 2 out of 406 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, nice room, we were given keys to pub back door with separate entrance so we could come and go as we liked. Lovely big car park. Excellent food in the pub but unfortunately no breakfast which in my opinion is a shame. My room was above kitchens so I could smell food but kitchens closed quite early and after that it was fine. I would stay here again for sure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the location and setting is quite beautiful, and relaxing, especially by the river. The rooms were clean and tidy, the atmosphere in the bar and restaurant was pleasant and comfortable. The food on offer was very good and the Cod Loin delicious
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break.
Staff friendly, hotel clean and tidy. Food very good. Fantastic location and overlooking the river. Within walking distance of the museums and Ironbridge.
Stayed 2 nights in Sep 2023

10/10 Excellent

samantha

Stayed 1 night in Sep 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Half Moon
Had an excellent stay other than the bed being very uncomfortable due to damaged springs. Reported to staff when checking out and they said they would let the owners know. Otherwise clean and well presented. Bathroom was excellent. Ample parking and nice setting. Bar was modern but comfortable. Food was excellent. Breakfast well worth the extra cost
Stayed 1 night in Sep 2023

10/10 Excellent

robin

Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location, friendly staff. Would stay again.
Stayed 2 nights in Jul 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Good pub, bad b&b
Booked to stay friday to monday. On arrival had to complain about the music blasting through the room from the kitchen which was downstairs below the room. After 4 complaints and threatening to leave it was finally turned off. After paying the outstanding balance on the room, the music was once again turned up, left early. Food was nice but would never stay here again
Stayed 3 nights in Jul 2023

4/10 Poor

Nick

Business traveller
Disliked: Staff & service, property conditions & facilities
It all started with a grunt from a young girl as I checked in. No record of my booking, had to prove with my email. No breakfast served during the week. Add in the 50 year old mattress, the threadbare towels and the entire lack of charisma and you have something that should never be classed as hospitality. Time for a career change perhaps? I will not return.
Stayed 1 night in Jul 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Sharon

Stayed 1 night in Jun 2023

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Arnie

Stayed 2 nights in Jun 2023

10/10 Excellent

Simon

Stayed 1 night in Jun 2023

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Another great stay at the Half Moon Inn. I've been coming here many times over the years, for business purposes and when I've kayaked down the severn. This place has always provided a peaceful and scenic rest point. I'm sure I'll back down the line
Stayed 2 nights in Jun 2023

10/10 Excellent

Alan

Stayed 1 night in Jun 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend break
Lovely large room, which was very clean. The furniture in the room was all good quality and the fridge excellent for storing a few items in. It was nice to have a table and chairs to sit at! The staff were all friendly and the one meal we ate at the pub delicious. The only complaint I have is the bed needs a new mattress. It looks half collapsed touching the side all the springs can be felt and really wasn’t very comfy at all. I’d certainly stay again if the mattress was replaced.
Stayed 3 nights in May 2023

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful position, plenty of free parking, Evening meal very good, waiter was only too happy to provide extra cushions for dining chair which for me was too low for the table. Beautifully clean room, compact but well designed and very cheap for single occupancy of a small double room. The only issue was the the manner I was greeted with upon arrival , distinct lack of customer care or charm
Stayed 1 night in May 2023

8/10 Good

Karl

Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Our stay was very enjoyable, all the staff were friendly and helpful. Our room was very nice and clean. The food was very nice and service was very good.
Stayed 2 nights in May 2023

6/10 Okay

Claire

Stayed 1 night in May 2023

4/10 Poor

Susan

Stayed 1 night in May 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay going back again in the near future.
Stayed 4 nights in May 2023

10/10 Excellent

Robert

Stayed 3 nights in May 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed Riverside position, beautiful surroundings and places of historic interest. Staff very welcoming. Very reasonably priced, definitely would visit again.
Stayed 1 night in May 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Aubrey

Stayed 1 night in Apr 2023

10/10 Excellent

Darren

Stayed 1 night in Apr 2023

10/10 Excellent

Iain

Stayed 1 night in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

8/10 Good

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend :-)
Only small thing to moan about was that the breakfast was not up to scratch. Hash browns and veggie sausages overcooked, otherwise a fantastic place to stay :-)
Stayed 1 night in Mar 2023

10/10 Excellent

OWEN

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous Place and Highly Recommended
A really lovely restaurant and hotel. Clean and nice size rooms. The food was gorgeous and great portion sizes which were excellent value for money. Staff were friendly and chatty as well as polite. Service was fantastic. The room was lovely, fresh and the bed was very comfortable. Cannot recommend this place enough, it was just perfect
Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Convenient but there’s better options nearby.
Helpful manager. Really convenient rooms right off the carpark, so running in and out in a hurry was super easy. Room and bathroom were spacious. Filthy bathroom- brown water in the toilet and hairs/suds/grime in the bath. Fridge (reason for choosing the room) didn’t keep my meds cool and buzzed all night. Mattress was on its last legs.
Stayed 2 nights in Mar 2023

8/10 Good

Gareth

Stayed 1 night in Feb 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and convenient, ideal for my weekend trip to Telford
Stayed 1 night in Nov 2022

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location on the bank of river.Large car park and a scenic , one mile walk to Ironbridge.
Stayed 1 night in Oct 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022