Things have gone downhill.
Posted 10-May-2016 on Hotels
I've stayed at Ztl many times over the years. Ever since it was a Days Inn. This time I was placed in an odd room with a half kitchen that wreaked of stale smoke. There was also a strange chemical/paint smell near the door. The window and drapes were covered in black mold. I told the front desk and was basically laughed away as if it was normal, though I think it was a language thing, when I approached them a second time, I brought back one of the front desk ladies with me and she was surprised and agreed that the room was not what I had booked and not to the standards of the hotel. That the room was previously used by a long term stay customer and he must have smoked in it before. Unfortunately there were no other rooms available to switch into, even though it seemed like I could book other rooms through hotels.com. I was offered to have the main come sanitize the room with a spray disinfectant, I declined. As it was late, I had no other options. No apologies or refund from the hotel the next morning. Honestly, this place used to be a good combo of cleanliness at a budget. The last few stays have progressively gotten worse. There are a few other options in the Louhu area that I'll be staying at next time I'm in Shenzhen.