Ratings based on 363 Verified Reviews

3.7 out of 5
89% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Value for money Hotel

Posted 16-Apr-2017
Pros: Location great
Great Location Hotel for Shopping and Taste of local foods. But Facilities need improvement, experience toilet bowl choke on the day we checking out.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Near to metro station and surrounded by restaurants. Good!
3 out of 5
by Peter

Grat location near the DongMen pedestrian street

Posted 6-Jan-2017 on Hotels
ZTL is good value for the price, but it was a little disappointing to have a room on a non-smoking floor that smelt so strongly of cigarette smoke.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 22-Nov-2016
In dongmen walking street. Crazy shopping area. Lots of food and shopping
4 out of 5
Recommended
for Families
by A verified traveller from Singapore

Good stay

Posted 13-Nov-2016
Cons: Door is not closed automatically.
Hotel room is good. Quite big. 2 Queen beds. Complimentary water is provided. Hotel is beside Metro. Accessible by escalator through 1234 mall or by stairs. Tim sum restaurant in the hotel is pretty good. Overall, good stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 9-Nov-2016
Pros: Close to the main ShenZhen activities. A lot of services and things to do.
Cons: A little far from the airport. Nothing else to complain about.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Wallpapers needs replacement

Posted 24-Oct-2016 on CheapTickets
Pros: Room size
Cons: The non-existent service at breakfast.
Location: Right in dongmen street with shopping and food.
I stayed in superior room this time ( previously stayed Deluxe room). In comparison, superior room is slightly smaller without a sofa area, though overall the room size is still reasonable. Superior room looks less maintained, with the wallpapers falling apart and older furniture. Breakfast was simple. Staff at breakfast considered of 2 lazy male staff and a female staff who was more hardworking in contrast. The male staff would simply be playing with their phones or pretending to act busy with some light tasks such as laying the table with a piece of paper and 1 spoon. Don't expect them to clear your plates until you have left. Refilling of basic food such as milk, coffee, tea etc are not in their radar unless you alert them to do so. In short, non-existent service during breakfast.
4 out of 5
by A verified traveller

Convenient

Posted 16-Oct-2016 on Hotels
Location is good