Front of property - evening/night

Reviews of ZTL Hotel

3.5 out of 5
ZTL Hotel
No.57 Yongxin Street, Jiefang Road, Luohu District, Shenzhen, Guangdong

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 505 reviews" "
Rating 8 - Good. 254 out of 505 reviews" "
Rating 6 - Okay. 121 out of 505 reviews" "
Rating 4 - Poor. 34 out of 505 reviews" "
Rating 2 - Terrible. 17 out of 505 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Juli

Stayed 2 nights in Jan 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the center of many shopping malls/outlets and restaurants nearby. Convenient location with the subway (LaoJie station) being only a 1 minute walk away from Exit D elevator. Very lively in the evening with lots of people shopping and eating. I lived on 6th floor and it was surprisingly quiet at night. Room was clean and spacious.
Stayed 6 nights in Oct 2023

8/10 Good

VincentNeo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Proximity to Metro or MRT is a great advantage for traveler who prefer to use public transportation to move around
Stayed 6 nights in Nov 2019

8/10 Good

Hock Beng

Liked: Staff & service
Overall satisfaction
Very good location to stay but furniture a little bit old.
Stayed 9 nights in Oct 2019

8/10 Good

Julie, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was fantastic. Found 2 cockroaches in my room 510
Stayed 5 nights in Sep 2019

8/10 Good

tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Eleazar El

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice.. But breakfast not so OK. By 9am most food were gone.
Stayed 4 nights in Jun 2019

8/10 Good

Poh Hiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
This hotel is very conveniently located, with eateries and shopping. The room is a bit dim and the towels are worn. The staff are friendly and helpful.
Stayed 2 nights in Jun 2019

6/10 Okay

JG

Travelled with family
Location is excellent, next to subway station, shopping and eatery places around the hotel. Room is spacious, however, the hotel needs upgrading. Lighting in the room can be brighter.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many eateries and shopping places. The housekeeping was very efficient and very helpful
Stayed 4 nights in Apr 2019

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Apr 2019

8/10 Good

kelvin

Travelled with family
Liked: Cleanliness
Close to Dongmen pedestian street. Near MRT and near lots of shopping area.
Stayed 2 nights in Mar 2019

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, however, lights too dim, needs improvement, thank you..
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
room no hot conditioning. Wheather is cold during the time we stayed.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

FC

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Location
Overall satisfactory. Special credit to Ms Sunny at Reception who has been exceptionally helpful. The only setback was my request in person to the reception staff on duty the night before check-out the next morning for a "6.30 am morning wake-up call' was not executed. Fortunately, the alarm on my mobile phone did not fail me.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 9 nights in Nov 2018

6/10 Okay

CS, Singapore

Liked: Staff & service
The location of the hotel is good as there are a lot of restaurants and shopping Malls around the hotel. Unfortunately, there is strong cigarette smell along the corridors of the rooms and the smell will permeate into the room.
Stayed 4 nights in Nov 2018

6/10 Okay

KM, Malaysia

Liked: Cleanliness, staff & service
Location of the hotel is the plus point. Other than that everything in the room looks old, wall paper with water marks. The breakfast in the hotel was disappointing. Overall it's just OK.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

8/10 Good

Chee May

Liked: Cleanliness, staff & service
Room too small and need improvement
The room stated “with Luxury large room “need upgrading.room is small and need improvement. Kindly check room 821
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and location was good. However, wifi was weak.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location and spacious room.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Mar 2018

6/10 Okay

Unurbayar

Disliked: Staff & service
Stayed 2 nights in Mar 2018

6/10 Okay

Norman , Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Room need major renovation
Except giving full marks to the location of the hotel. The room allocated to me was very old which need major renovation, in particular the attached bath room, the water flow out all the way to the room carpet outside the bath room. The wooden furniture were also very old need to be replaced. Room has very poor lighting too. The house keeper just remove and replace the towers every day, the room was not vacuumed. I book the room fro 3 nights including breakfast but upon checking in the staff at the counter informed me that breakfast was not included, I have to challenged him to double check if my booking including breakfast, it took 2 hours to confirm. Not so efficient.
Stayed 3 nights in Mar 2018

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations!
I am so glad I picked this hotel during my recent trip as this is not the usual type of hotel that I usually choose, however I picked this as it is smack bang in the centre of the Dongmon shopping district. You literally just walk out of the hotel and shop away! The hotel itself is a bit old, comfortable but not luxurious, but the service and staff is amazing! I had the best service ever from a hotel in China, even better than the 5 star hotels that costs 3 times the price.. I shall be going back to this hotel for sure during my future trips to Shenzhen!

4/10 Poor

Chai On

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Vivian

Liked: Cleanliness
nice location
close to shopping area, room big, no warmer. not suitable to stay during cold day. we nearly freezed to die. room abit dark as using warm light, suggest to use white light for brighter
Stayed 2 nights in Jan 2018

2/10 Terrible

Eric , singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing hotel
This is the 4th time I am staying in ZTL hotel but it will be my last stay here . Other than the location of the hotel , the rooms condition are very bad . For non-smoking , it’s a torture as the heavy smoke smell just killing most of us ! We are a group of 10 friends and 7 choose to forfeit their deposit and change Hotel the next day ! Except for the bed which the bedsheet was change , rest of the items in the room I try to avoid touching !! Go look at other hotels if you don’t want to spoit your holiday mood !
Stayed 2 nights in Jan 2018

8/10 Good

Poh Hiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Receptionist
The receptionist Ms Sunny Choi was very kind and helpful. I had a few heavy luggages and she helped to carry it onto the taxi. Being a petite and young lady, I am truly appreciate her gesture, as the hotel do not have concierge at night.
Stayed 2 nights in Jan 2018

10/10 Excellent

KUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
GOOD
Stayed 4 nights in Jan 2018

8/10 Good

Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间灯光太暗
Stayed 2 nights in Jan 2018

8/10 Good

andy, singapore

Location is super convenient. Shopping, restaurant and metro just at door step
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Budget hotel
Rooms are okay location is great but breakfast is not good at all. Hardly anything to eat.
Stayed 6 nights in Dec 2017

8/10 Good

Jack, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very near to subway
Stayed at ZTL for 2 nights. It's not easy to identify the hotel as there is some road works on going in front of the road. Was greeted with smiles upon entering the lobby. Friendly receptionist and answered all my queries with ease. The room are quite big in size and the bed is on the hard side but it is comfortable. There is a restaurant at level 2, which served nice Canto and Chinese food, affordable price. The location is superb with 'LaoJie' metro just 2 mins away. Across the street, there are many shopping malls and wholesale centre, great for people who are here to shop till you drop. Overall, its a great experience in ZTL, the staff are really great! And they provide transportation from hotel to HK airport , cost 800RMB one way.
Stayed 2 nights in Oct 2017

6/10 Okay

William

Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Convenient
Convenient as it is in the heart of the shopping street. Generally the room are decent and comfortable except wifi is slow.
Stayed 3 nights in Jun 2017

8/10 Good

Thomas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to mtr station
Helpful staff and various shopping area. Quiet and clean room.
Stayed 1 night in Jun 2017

6/10 Okay

Sam S K

Average Hotel
Stayed at this hotel for one night in transit. Reception staff was not very friendly – I guess it is typical of any hotel in China. I made a mistake of booking a room with 2 twin beds and they told me that I can’t change it to a queen bed. Breakfast is middling without much selection. I should have booked the room without breakfast.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Okay hotel for short stay located in perfect area
This hotel is good for short stay. The hotel may needed to be renovated as its decorations and furniture is a bit old and the cleanliness is needed to be improved. The area is just perfect. It's just a few minutes walk to metro station, surrounded by many food stalls, and very close to Dongmen Market. Overall is okay for the price.

6/10 Okay

Patrathip

Disliked: Cleanliness
Perfect location - okay for short stay
This hotel is good for only a short stay. Its decoration and furniture is a bit old. Service was not that bad. The receptionist could speak English. We did not get any other services from this hotel so,.. our rate is just fair. The best thing of this hotel is its location - just a few minutes to walk to metro station, surrounded by many food stalls, and close to Dongmen Market. Its cleaniless needed to be improved as we found a cockroach in our room! The hotel's bedsheet and pillows could be better.

8/10 Good

Verified traveller

Liked: Staff & service
Value for money Hotel
Great Location Hotel for Shopping and Taste of local foods. But Facilities need improvement, experience toilet bowl choke on the day we checking out.

10/10 Excellent

chun-tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From price perspective, it was a great choice. However, I was disappointed that I chose Queen size 1 bed, but they were not available. They did free upgrade, but then I had two beds instead

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Ideally placed for shopping.
Smack in the middle of Dongmen Pedestrian Street area. Ideal for shopping. We had difficulty finding the hotel due to a lack of available paper maps and the fact that Google maps showed the hotel to be somewhere else. Also a lack of street names in English. If you find KFC and McDonalds, it's just 200m away, near to H&M and close to one of the Metro exits (2 stops from Luoho). Rooms larger than expected. Cheap breakfast, but don't expect it to be a western breakfast meal. The room smelled of cigarettes even though it was non-smoking, but later figured that it was either from the A/C or the street below (window was open on arrival). Would use it again.