Ratings based on 416 Verified Reviews

3.7 out of 5
83% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Singapore

Hotel Room need major renovation

Posted 7-Mar-2018
Pros: I'm not sure about other rooms in this hotel, but I certainly not recommended the guest to stay at Room No 812.
Cons: Room #812 required a major renovation
Location: Good location, can find all sorts of food and fantastic areas for shopping too
Except giving full marks to the location of the hotel. The room allocated to me was very old which need major renovation, in particular the attached bath room, the water flow out all the way to the room carpet outside the bath room. The wooden furniture were also very old need to be replaced. Room has very poor lighting too. The house keeper just remove and replace the towers every day, the room was not vacuumed. I book the room fro 3 nights including breakfast but upon checking in the staff at the counter informed me that breakfast was not included, I have to challenged him to double check if my booking including breakfast, it took 2 hours to confirm. Not so efficient.
3 out of 5
Recommended
for Everyone
by A verified traveller

nice location

Posted 3-Feb-2018
close to shopping area, room big, no warmer. not suitable to stay during cold day. we nearly freezed to die. room abit dark as using warm light, suggest to use white light for brighter
1 out of 5
by A verified traveller from singapore

Very disappointing hotel

Posted 30-Jan-2018
This is the 4th time I am staying in ZTL hotel but it will be my last stay here . Other than the location of the hotel , the rooms condition are very bad . For non-smoking , it’s a torture as the heavy smoke smell just killing most of us ! We are a group of 10 friends and 7 choose to forfeit their deposit and change Hotel the next day ! Except for the bed which the bedsheet was change , rest of the items in the room I try to avoid touching !! Go look at other hotels if you don’t want to spoit your holiday mood !
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Helpful Receptionist

Posted 20-Jan-2018 on Hotels
The receptionist Ms Sunny Choi was very kind and helpful. I had a few heavy luggages and she helped to carry it onto the taxi. Being a petite and young lady, I am truly appreciate her gesture, as the hotel do not have concierge at night.
5 out of 5
by A verified traveller

GOOD

Posted 17-Jan-2018 on Hotels
GOOD
4 out of 5
by A verified traveller

Posted 12-Jan-2018 on Hotels
房间灯光太暗
4 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Posted 25-Dec-2017
Location is super convenient. Shopping, restaurant and metro just at door step
3 out of 5
by A verified traveller

Budget hotel

Posted 22-Dec-2017 on Hotels
Rooms are okay location is great but breakfast is not good at all. Hardly anything to eat.
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Great hotel and very near to subway

Posted 30-Oct-2017
Pros: Location! Big Rooms
Cons: The corridor lighting is a bit too dark.
Location: Laojie MTR , Lots of shopping malls
Stayed at ZTL for 2 nights. It's not easy to identify the hotel as there is some road works on going in front of the road. Was greeted with smiles upon entering the lobby. Friendly receptionist and answered all my queries with ease. The room are quite big in size and the bed is on the hard side but it is comfortable. There is a restaurant at level 2, which served nice Canto and Chinese food, affordable price. The location is superb with 'LaoJie' metro just 2 mins away. Across the street, there are many shopping malls and wholesale centre, great for people who are here to shop till you drop. Overall, its a great experience in ZTL, the staff are really great! And they provide transportation from hotel to HK airport , cost 800RMB one way.
3 out of 5
by William

This traveller left a rating score only Posted 26-Oct-2017 on Hotels