Title: Sheraton Shenzhen Futian Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1667164&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Shenzhen Futian Hotel Guests find tranquility at both the indoor and seasonal outdoor pools before exploring the beautiful garden in this central Shenzhen retreat ## Photo gallery for Sheraton Shenzhen Futian Hotel ![Reception - Sheraton Shenzhen Futian Hotel (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/d5215073.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Sheraton Shenzhen Futian Hotel (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/236f9f32.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sheraton Shenzhen Futian Hotel (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/caeef8a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Sheraton Shenzhen Futian Hotel (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/8764eb76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool - Sheraton Shenzhen Futian Hotel (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/0404352e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Shenzhen, the Sheraton Shenzhen Futian Hotel combines convenience with relaxation. Travelers love the on-site shopping mall and cafe, while the lush garden offers a peaceful escape. The 24-hour gym and pools keep guests active and refreshed. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1667164&PinnedHotelID=1667164&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/295d5a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room, 2 Double Beds, Club lounge access ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains 2 bedrooms Rainfall showerhead - 517 sq ft - 2 bedrooms - City view - Sleeps 2 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/9e6d9e23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 8 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains Separate bedroom Rainfall showerhead - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/15bbf491.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.6 Good 4 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains Separate bedroom Rainfall showerhead - 517 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/295d5a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains Separate bedroom Rainfall showerhead - 517 sq ft - 1 bedroom - City view - Sleeps 2 - 2 Double Beds ### View all photos for Club Studio Suite, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/4477c0de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Studio Suite, 1 King Bed 8.0 Very good 3 reviews ### Highlights Separate dining area Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains Separate bedroom - 818 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Living room](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/f4357068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Individually furnished Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding - 915 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Club Suite, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/eacd5a33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains - 915 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Club Deluxe Room,1 King Bed, Club lounge access ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/9e6d9e23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room,1 King Bed, Club lounge access ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Blackout drapes/curtains Premium bedding Rainfall showerhead Deep soaking bathtub - 517 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Studio Suite, 1 King Bed ![Panoramic Studio Suite, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1670000/1667200/1667164/4589112f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available LCD TV Pillow menu Blackout drapes/curtains Premium bedding Rainfall showerhead Deep soaking bathtub - 807 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188113/41af724f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Shenzhen, Bao'An Bao'an - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 26 reviews CA $135 CA $158 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Shenzhen-Hotels-Le-Meridien-Shenzhen.h102188113.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=aa329e49-2b78-4fd8-a56c-50bff037aa02&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/35000000/34300000/34298000/34297953/85f210b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Shenzhen Nanshan Nanshan - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 186 reviews CA $156 CA $182 total includes taxes & fees Jan 4 - 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Pool - Pet friendly - Parking included - Free WiFi 9.8 Exceptional 53 reviews CA $84 CA $97 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Shenzhen-Hotels-Hilton-Shenzhen-World-Exhibition-Convention-Center.h55571894.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=aa329e49-2b78-4fd8-a56c-50bff037aa02&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Sheraton-Shenzhen-Futian-Hotel.h1667164.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Sheraton-Shenzhen-Futian-Hotel.h1667164.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53583%2C114.06200&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6tCf4IljRzXgOBgDACxzXdoPFCk=) Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048 #### What's nearby - Shenzhen Convention and Exhibition Center \- 9 min walk \- 0.8 km - Shenzhen Civic Center \- 11 min walk \- 1.0 km - Shenzhen Central Park \- 16 min walk \- 1.4 km - Huaqiangbei \- 2 min drive \- 2.4 km - Huanggang Border Crossing \- 2 min drive \- 2.5 km #### Getting around - Gangxia Station - 5 min walk - Shenzhen Station - 7 min drive - Shenzhen Intl. Airport (SZX) - 32 min drive #### Restaurants - ‪猫員外 Rich Kat - ‬2 min walk - ‪Da Xiao Dim Sum - ‬2 min walk - ‪红荔村肠粉王岗夏店 - ‬4 min walk - ‪KFC (肯德基) - ‬4 min walk - ‪KFC 肯德基 - ‬4 min walk ## About this property ### Sheraton Shenzhen Futian Hotel Luxury hotel near Shenzhen Convention and Exhibition Center Located close to Coco Park Shopping Center and Shenzhen Civic Center, Sheraton Shenzhen Futian Hotel provides a shopping mall on site, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool - Free self parking - Buffet breakfast (surcharge), express check-out, and tour/ticket assistance - Luggage storage, a porter/bellhop, and ATM/banking services Room features All 354 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and deep soaking tubs - 32-inch LCD TVs with premium channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2470000/2461700/2461640/b08c1d19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 468 reviews CA $168 CA $196 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2461640&PinnedHotelID=2461640&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Bathroom](https://images.trvl-media.com/lodging/2000000/1510000/1500900/1500900/ab4fb904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Futian by IHG Futian - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 705 reviews CA $136 CA $159 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1500900&PinnedHotelID=1500900&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/f321fa36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Futian Shangri-La Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 851 reviews CA $164 CA $192 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5257000/5256915/043a9510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 727 reviews CA $157 CA $183 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=5256915&PinnedHotelID=5256915&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch LCD TV with digital channels, TV, pay movies](https://images.trvl-media.com/lodging/5000000/4150000/4146200/4146166/3809a5c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Shenzhen Futian Futian - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 582 reviews CA $138 CA $160 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4146166&PinnedHotelID=4146166&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1640000/1632200/1632137/82975cfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Shenzhen by IHG Nanshan - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 460 reviews CA $152 CA $177 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1632137&PinnedHotelID=1632137&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Shenzhen Luohu - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 583 reviews CA $165 CA $192 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are available for CNY 373.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 218 per person - Rollaway bed fee: CNY 373.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The seasonal pool will be open from May to October Pool access available from 9:00 AM to 10:00 PM Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Hotel Shenzhen Futian Shenzhen Futian Hotel Shenzhen Futian Sheraton Sheraton Shenzhen Futian Sheraton Shenzhen Futian Hotel Shenzhen Sheraton Sheraton Shenzhen Shenzhen Sheraton Sheraton Shenzhen Futian Sheraton Shenzhen Futian Hotel Hotel Sheraton Shenzhen Futian Hotel Shenzhen Sheraton Shenzhen Futian Hotel Hotel Shenzhen ## Frequently asked questions ### Does Sheraton Shenzhen Futian Hotel have a pool? ### How much does it cost to stay at Sheraton Shenzhen Futian Hotel? ### Is Sheraton Shenzhen Futian Hotel pet-friendly? ### How much is parking? ### What time is check-in at Sheraton Shenzhen Futian Hotel? ### What time is check-out at Sheraton Shenzhen Futian Hotel? ### Where is Sheraton Shenzhen Futian Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Shenzhen Futian Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 267 8 - Good 197 6 - Okay 72 4 - Poor 31 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Chi Cheong Stephen Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is a bit old but overall clean and comfortable. Also well located. ##### Chi Cheong Stephen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stephen Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this location when in the city, and they are so kind and friendly there ##### Stephen Stayed 1 night in Apr 2025 ### 6/10 Okay #### Sarah Oct 17, 2025 Liked: Cleanliness, staff & service, amenities Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station. ##### Sarah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Charissa May 15, 2025 Liked: Staff & service, amenities, property conditions & facilities Lovely staff and wonderful aervice ##### Charissa Stayed 2 nights in May 2025 ### 10/10 Excellent #### Stephen May 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities brilliant location I stay at frequently ##### Stephen Stayed 2 nights in Feb 2024 ### 8/10 Good #### Joann Sep 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location ##### Joann Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lik Kwan Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Services by Sheraton Overall service is very good. ##### Lik Kwan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Stanley Jun 25, 2024 Liked: Staff & service, amenities, property conditions & facilities It was convenient and close to the subway. The staff was friendly room was comfortable. ##### Stanley Stayed 8 nights in Jun 2024 ### 8/10 Good #### May May 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience Good location ##### May Stayed 1 night in May 2024 ### 10/10 Excellent #### KEUNHWAN May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thank you. Nice staff and Nice Service. Thanks a lot. ##### KEUNHWAN Stayed 2 nights in May 2025 ### 10/10 Excellent #### JIANRU Aug 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very helpful and friendly. Location is great. Facility is good ##### JIANRU Stayed 1 night in Aug 2023 ### 10/10 Excellent #### JIANRU Aug 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable. Staff are very friendly. Will definitely come back again ##### JIANRU Stayed 6 nights in Aug 2023 ### 4/10 Poor #### We Lin May 28, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities Service was good and staff friendly. However my friend was coerced to provide good rating during check out. The cleanliness needs to greatly improve. I suffered bed bug bites on my arm. ##### We Lin Stayed 2 nights in May 2025 ### 10/10 Excellent #### Greg Jan 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s a Sheraton. Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early. ##### Greg Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller Aug 25, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself. ##### Verified traveller Stayed 1 night in Aug 2024 ### 6/10 Okay #### SangMin Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Considering that it is a 5-star rated hotel grade, the facilities and guest room interiors were overall very old, and even the strong smell of cigarette smoke when I first entered my high-class room (22nd Fl.) made my first impression very unpleasant. ##### SangMin Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Nov 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing customer service Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area. ##### Verified traveller Stayed 8 nights in Jul 2023 ### 10/10 Excellent #### Ricardo Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wow infrastructure Excellent hotel with an amazing pol and gym ##### Ricardo Stayed 2 nights in Sep 2025 ### 8/10 Good #### Stephen Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities a great place in the Heart of Sz ##### Stephen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### SIU TONG Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and enjoyable Great ##### SIU TONG Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mehran Jun 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Nice Lobby and breakfast. ##### Mehran Stayed 3 nights in Jun 2024 ### 8/10 Good #### Stephen Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities for conference so ideal ##### Stephen Stayed 1 night in Mar 2025 ### 8/10 Good #### Shaun Apr 19, 2023 Liked: Cleanliness, amenities, property conditions & facilities Big, clean, spacious hotel ##### Shaun Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Kwok Keung Aug 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon hôtel! Très confortable! As usual , very nice and friendly staff! I have been in executive floor, very good service!! ##### Kwok Keung Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Chui Yee Jul 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice service ##### Chui Yee Stayed 3 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [The Lucerne Hotel](https://www.expedia.ca/New-York-Hotels-The-Lucerne-Hotel.h41203.Hotel-Information) > > [SandmanHotels Hotels in Chilliwack](https://www.expedia.ca/Chilliwack-Hotels-Sandman-Hotels.0-0-d6058408--bSandmanHotels.Travel-Guide-Filter-Hotels) > > [White Swan Hotel](https://www.expedia.ca/Guangzhou-Hotels-White-Swan-Hotel.h1274.Hotel-Information) > > [Hotel Riu Palace Antillas - Adults Only - All Inclusive](https://www.expedia.ca/Noord-Hotels-Riu-Palace-Antillas-All-Inclusive-Adult-Only.h28648.Hotel-Information) > > [The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide](https://www.expedia.ca/Guangzhou-Hotels-The-Garden-Hotel-Guangzhou.h10757.Hotel-Information) > > [Canad Inns Destination Centre Windsor Park](https://www.expedia.ca/Winnipeg-Hotels-Canad-Inns-Destination-Centre-Windsor-Park.h5427901.Hotel-Information) > > [Marriott's Villas at Doral](https://www.expedia.ca/Miami-Hotels-Marriotts-Villas-At-Doral.h665022.Hotel-Information) > > [W O O K A](https://www.expedia.ca/Huizhou-Hotels-W-O-O-K-A.h37793610.Hotel-Information) > > [Excellence Punta Cana - Adults Only All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Excellence-Punta-Cana-Adults-Only-All-Inclusive.h982733.Hotel-Information) > > [Grand Villa Hotel](https://www.expedia.ca/Guangzhou-Hotels-Grand-Villa-Hotel.h29338686.Hotel-Information) > > [PanPacificHotelsResorts Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Pan-Pacific-Hotels-Resorts.0-0-d178315--bPanPacificHotelsResorts.Travel-Guide-Filter-Hotels) > > [Valhalla Hotel & Conference Centre](https://www.expedia.ca/Thunder-Bay-Hotels-Valhalla-Inn.h25234.Hotel-Information) > > [Condo Rentals Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Condos.d180016-aaCondos.Travel-Guide-Accommodation) ### Flights > [Flights from Ottawa (YOW) to Detroit (DTW)](https://www.expedia.ca/lp/flights/yow/dtw/ottawa-to-detroit) > > [Flights from Saskatoon (YXE) to Whitehorse (YXY)](https://www.expedia.ca/lp/flights/yxe/yxy/saskatoon-to-whitehorse) > > [Flights from Edmonton (YEG) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yeg/yvr/edmonton-to-vancouver) > > [Flights from Vancouver (YVR) to Montego Bay (MBJ)](https://www.expedia.ca/lp/flights/yvr/mbj/vancouver-to-montego-bay) > > [Flights from Montreal (YUL) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yul/ist/montreal-to-istanbul) > > [Flights from Ottawa (YOW) to Daytona Beach (DAB)](https://www.expedia.ca/lp/flights/yow/dab/ottawa-to-daytona-beach) > > [Flights from St. John's (YYT) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yyt/yxe/st-johns-to-saskatoon) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Hamilton (YHM) to Windsor (YQG)](https://www.expedia.ca/lp/flights/yhm/yqg/hamilton-to-windsor) ### Cars ### Activities ### Packages > [Canada Vacations](https://www.expedia.ca/Canada.d31.Destination-Travel-Guides) ### General