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Shangri-La Shenzhen
5.0 star property

Luxury hotel connected to a shopping center in Luohu with 4 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shangri-La Shenzhen

Photo gallery for Shangri-La Shenzhen

Exterior
Poolside bar
Garden
Horizon Club, Room, 2 Single Beds | Bar (on property)
4 restaurants, breakfast served

Overview of Shangri-La Shenzhen

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Popular LocationLuohu Port12 min walk
  • Popular LocationDongmen Pedestrian Street2 min drive
  • Popular LocationHuaqiangbei6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)40 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Club Lounge
Refrigerator
LED TV
10 bedrooms
Blackout drapes/curtains
Bathrobes
  • 646 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Club Lounge
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
Bathrobes
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

Highlights

Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
Hair dryer
  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Deep soaking bathtub
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (667)
The price is CA $114
CA $133 total
includes taxes & fees
Apr 21 - Apr 22
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About the area

Shenzhen

Located in Luohu neighborhood, Shangri-La Shenzhen is connected to a shopping center. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Traveling with kids? Don't miss Window of the World.
Visit our Shenzhen travel guideOpens in a new window

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 41 min drive

Restaurants

  • 大良毋米粥 - 1 min drive
  • 利苑酒家 - 18 min walk
  • 意合园 - 4 min walk
  • 顶楼 - 4 min walk
  • 大堂酒吧 - 4 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature happy hour and more. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a ballroom
Room features
All 522 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on Apr 27, 2024 start from CA $115.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Check-out is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Shenzhen Station is 12 minutes.

Shangri-La Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 1003 reviews" "
Rating 8 - Good. 443 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun Young

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Huey Sian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the friendly and ever helpful staff. Property is a bit dated and old but it's clean and very comfortable. Convenient location with multiple food options open till late, retail and transportation within the vicinity. Metro Line 1 and Line 9 exits are just outside the hotel. For those travelling to other parts of China or even Hong Kong, the Shenzhen railway station and Luohu port is just across the road. We had a delightful stay and will definitely be back again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Li

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Tai, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice property with easy access to Luhao border crossing. The area is a bit old for Shenzhen standards but the property was kept nicely
Stayed 1 night in Mar 2024

10/10 Excellent

Landi

Stayed 1 night in Feb 2024

8/10 Good

Yee Lau Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Jinhuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Chee Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good concierge service
Check in as usual was very smooth. Elva, who was at the concierge was super helpful. She even helped us to buy train tickets to Foshan. She also contacted us on our day of departure to make sure we know exactly how to get to the train station. She also helped us with a lot of good recommendations on where we can go for our meals, given our choice of food.
Stayed 2 nights in Jan 2024

2/10 Terrible

TITAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Shangari la hotel is by far the worst I have stayed. The carpets are dirty and the ceilings are low. There are hundreds of taxis blocking the entrance of the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms needs an upgrade