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Overview of Shangri-la Hotel, Shenzhen

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationLuohu Commercial City13 min walk
    Popular LocationInternational Foreign Trade Center15 min walk
    Popular LocationLuohu Port19 min walk
    AirportShenzhen (SZX-Shenzhen Intl.)27 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Luohu neighborhood, Shangri-la Hotel, Shenzhen is connected to a shopping center. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Window of the World. Traveling with kids? Don't miss Happy Valley and Shenzhen Safari Park. Guests appreciate the hotel's convenience to public transportation: Luohu Station is 4 minutes by foot and Guomao Station is 11 minutes.
Visit our Shenzhen travel guide
Popular Location

What's nearby

  • Luohu Commercial City - 13 min walk
  • International Foreign Trade Center - 15 min walk
  • Luohu Port - 19 min walk
  • Shun Hing Square - 19 min walk
  • Dongmen Pedestrian Street - 20 min walk

Getting around

  • Luohu Station - 4 min walk
  • Shenzhen Station - 14 min walk
  • AirportShenzhen Intl. Airport (SZX) - 27 min drive

Restaurants

  • Coffee Garden — 1 min walk
  • Shang Palace — 1 min walk
  • Hedong Hotel — 9 min walk
  • 海底捞火锅 — 10 min walk
  • Daoxiang — 10 min walk

About this property

Shangri-la Hotel, Shenzhen

Luxury hotel connected to a shopping center in Shenzhen with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 522 rooms boast deep soaking tubs and offer free WiFi and LED TVs. Other amenities available to guests include free wired Internet, refrigerators, and minibars.
Shangri-la Hotel, Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 19 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 161 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri La Hotel, Shenzhen
Shangri-la Hotel, Shenzhen Hotel
Shangri-la Hotel, Shenzhen Shenzhen
Shangri-la Hotel, Shenzhen Hotel Shenzhen

Frequently asked questions

Can I cancel my reservation for free at Shangri-la Hotel, Shenzhen and receive a full refund?
Yes, Shangri-la Hotel, Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la Hotel, Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-la Hotel, Shenzhen?
As of Dec 5, 2020, prices found for a 1-night stay for 2 adults at Shangri-la Hotel, Shenzhen on Dec 26, 2020 start from CA $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-la Hotel, Shenzhen have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Shangri-la Hotel, Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-la Hotel, Shenzhen?
Self parking is free at this property.
What time is check-in at Shangri-la Hotel, Shenzhen?
Check-in is from 2:00 PM - noon. After-hours check-in is not available.
What time is check-out at Shangri-la Hotel, Shenzhen?
Check-out is at noon.
Does Shangri-la Hotel, Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.
Where is Shangri-la Hotel, Shenzhen located?
This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Luohu Station is only a 4-minute walk and Guomao Station is 11 minutes.
4.1
Very good
5 - Excellent
367
4 - Good
457
3 - Okay
103
2 - Poor
49
1 - Terrible
21

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, room comfortable, near food places and shopping malls, MRT station close by.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. Property needs to be updated
Stayed 1 night in Jan 2020