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Reviews of The Pavilion Century Tower

4.5 out of 5
The Pavilion Century Tower
4014 Huaqiang Road North, Futian District, Shenzhen, Guangdong

Reviews

8.0

Very good

Rating 10 - Excellent. 110 out of 372 reviews" "
Rating 8 - Good. 190 out of 372 reviews" "
Rating 6 - Okay. 39 out of 372 reviews" "
Rating 4 - Poor. 24 out of 372 reviews" "
Rating 2 - Terrible. 9 out of 372 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Aftab

Stayed 3 nights in Nov 2023

4/10 Poor

Stella

Stayed 1 night in Nov 2023

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought my stay was very opulent. The room was lovely. The glass shower into the room was very cool. The view was phenomenal. The room was so quiet, I wasn't used to it after living in China. Staff was nice. Breakfast buffet was amazing. The mini bar was stocked and use was minimal fees. I really liked it. The pool I didn't use because it was in another building and a hike away, but it looked nice when I checked it out. I liked walking around the neighborhood and there are about 4 subway stations nearby. I definately reccommend.
Stayed 2 nights in Oct 2023

8/10 Good

Peggy

Stayed 1 night in Sep 2023

10/10 Excellent

Peggy

Stayed 1 night in Sep 2023

10/10 Excellent

Peggy

Stayed 1 night in Sep 2023

10/10 Excellent

Yiu Cheung Jack

Stayed 1 night in Aug 2023

8/10 Good

peiyu

Stayed 2 nights in Aug 2023

8/10 Good

Wing Shing

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for good services
A friendly and accommodating staff services. Great location for electronics and computer accessories shopping
Stayed 1 night in May 2023

6/10 Okay

DAVID

Business traveller
Liked: Staff & service
Stayed 2 nights in Jan 2020
Response from Bella on Jan 16, 2020
尊敬的客人，非常感谢您选择入住深圳中洲圣廷苑酒店世纪楼，宾客的满意度始终是酒店全体员工的最大动力，如果入住期间有任何不愉快请及时反馈给我们员工，我们会尽最大努力为您服务。 期待您下次入住，祝您生活愉快！！！

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No heating!
Overall good. But no heating in the room despite of the marking of "cool" and "heat" of the air-condition system. Cold for people coming from tropical countries!
Stayed 3 nights in Jan 2020
Response from Bella on Jan 9, 2020
Thank you very much for your comments . Due to the winter temperature in Shenzhen, the cooling effect of the hotel may not be enough for some people from tropical areas. I suggest that if you encounter the same problem in any hotel next time, you can ask the staff to help you, they can provide you with warmer quilts or other methods, of course, I will also report your comments to the relevant departments for improvement. Looking forward to your future stay in the Pavilion Century Tower Hotel, and all staff will do their best to serve you and all guests. ❥(^_-) (๑＞ڡ＜)✿

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service
We booked the hotel at the last moment it was short stay at Shenzhen. When we check in they upgrade our room and give us late check out..thanks for that. The hotel room is likely old but didn’t disturb our staying at the hotel. The hotel staff is very patient explaining to us about the area because we not familiar here. Close to subway station and there are some shops in the area, also not far from shopping center cocopark. Overall we have pleasant stay.
Stayed 1 night in Sep 2019
Response from Bella on Sep 20, 2019
Thank you very much for your comments and recognition of the hotel, which is very important for the hotel. We look forward to your next visit and wish you a happy life

8/10 Good

PigPig, Hongkong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy but a bit old. The air conditioning system is good.
Stayed 1 night in Aug 2019
Response from Bella on Aug 27, 2019
Dear guests, thank you very much for your comments. The hotel is planning to be renovated soon, and the hotel will certainly take on a new look at that time. At the same time, the hotel will also strengthen the training of employees' foreign language ability. We look forward to seeing you again and wish you a happy life.

8/10 Good

eric, Malaysia

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Near to the MRT
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
location is good but building is quite old with unpleasant smell.
Stayed 1 night in Jul 2019
Response from bella on Jul 13, 2019
Dear guests, thank you for your comments. The hotel has been nearly 20 years, and some facilities cannot be changed. We apologize for the unpleasant experience brought to you.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
A bit old hotel. The facilities in the other building are not convenient. Located in area near shopping centers. It should provide free breakfast for the customers.
Stayed 2 nights in Apr 2019

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay for Easter
We usually stay at The Pavilion but decided to try Century Tower this time. It is a good hotel. Unfortunately non smoking doesn’t appear to apply to the corridor and while it isn’t fair to not speak the local language, there is a lack of English by comparison to The Pavilion. That being said, there is no shortage of assistance and you cannot beat the location.
Stayed 5 nights in Apr 2019

8/10 Good

Kit Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the shopping street, but no cover for raining
Stayed 3 nights in Apr 2019

8/10 Good

DH

Business traveller
Liked: Cleanliness, staff & service
The bathroom is a bit outdated but generally clean. I appreciate the welcome fruits in the room.
Stayed 2 nights in Apr 2019
Response from Bella on Apr 19, 2019
Dear guests, thank you for staying in shenzhen zhongzhou shengtingyuan hotel! It has been nearly 17 years since the establishment of the hotel. It is an early building. In terms of the overall pattern and hardware facilities, we cannot fully update it. If you need to adjust the room temperature, you can call the customer service number to solve the problem for you at the first time. We promise that we will continue to maintain our facilities and provide comfortable, healthy, safe and environmentally friendly products and services to ensure that every guest will enjoy excellent quality and reasonable price service. Looking forward to meeting you again. Thank you again for checking in! May you always be happy, everything goes well and the whole family be happy.

10/10 Excellent

Eric, Malaysia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is okay
Stayed 3 nights in Apr 2019

6/10 Okay

ABCinChina, Boise idaho

Business traveller, Travelled with partner
Liked: Staff & service
There are two towers. One is Pavillion hotel and the other is millennium hotel. They share amenities like pool. Pictures on websites are millennium NOT Pavillion. Pavillion is a3.5 star at best while based on the lobby of the millennium, it probably is a solid four star. Don’t by fooled by the prices and pictures. If you book Pavillion you will get a solid 3 star hotel but not the classy hotel shown in the pictures. With that said, everything worked in room. Decor s bit dated. Breakfast buffet was adequate but not great. Met my expectations as a three star but not as a four star. By then again the price was cheap and you get what you pay for. If you expect four star hotel then you will be disappointed but if you expect three star then you will be fine
Stayed 1 night in Mar 2019

8/10 Good

Chuandong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good tradeoff between price, location and transport facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Phua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very satisfy with my stay with the rate
Good location with nearby shopping centre and metro station. Good services and cleanliness of hotel and room.
Stayed 4 nights in Jan 2019

6/10 Okay

Azim

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Azim

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Adam, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are a bit old and not the cleanest Gym is in different hotel
Stayed 2 nights in Dec 2018

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It was good!
Stayed 1 night in Nov 2018

8/10 Good

Martin, SGP

Disliked: Property conditions & facilities
smell of cigarette along corridor, check in delay for 1 hour. Room clean and tidy and comfortable.
Stayed 1 night in Nov 2018

4/10 Poor

Neil, London

Disliked: Property conditions & facilities, room comfort
Advertised as 4.5 star but unsure when if ever I try held that rating. Too often with expedia it seems self-awarded and unchecked. V dated hotel, not near any of the main attractions. Wished I'd booked elsewhere and through an alternative platform.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Good location near Huaqiangbei.
Stayed 1 night in Oct 2018

10/10 Excellent

MEI, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend for staying this hotel. I am happy with their service and hotel is nice. They allow us to check out on 2pm without any extra charges. They also help us for booked taxi to airport. Service is good and near to train station and shopping mall.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay, affordable price
Nice comfortable bed, with large bathroom. Near metro, and the metro pedestrian walkways are very long and connects to Huaqiangbei. Near electronics mall.
Stayed 4 nights in Aug 2018

10/10 Excellent

Yariv, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, good location, clean
Stayed 8 nights at the executive suite. The location is good, rooms are fine and breakfast is very good. Great value for the money. It's more or less equivalent to a 4 star hotel in the USA . Clean and well maintained. Recommended.
Stayed 8 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close the beach! Traffce conveniance is very important!
Stayed 1 night in Jul 2018

8/10 Good

mark

Liked: Room comfort
I will return to this hotel
Basic hotel, no in room coffee or tea. wifi setup not as described in key envelop, needed help from front desk. Fresh fruit a nice touch, reminds me of the prince hotels in Shinagawa, japan. Location is great for Manha commercial plaza. Parking lot is tight but manageable. seems longer advance reservations are more expensive than last minute bookings, at least in late June.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Nice hotel near Wah Sun subway Exit C. There are lots of shopping malls nearby.
Stayed 1 night in Jul 2018

4/10 Poor

SATISHKUMAR

Disliked: Property conditions & facilities
Average stay
My first preference was pool while I booked when I selected booking , but unfortunately no pool is avalaible, it’s was waist of my money ,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location hotel
If you are into electronic goods especially mobile phone, there are aplenty just across a street from the hotel. You get decent food joints, mostly fast food, in the same area. Do venture into the underground. Subway station right in front of the hotel. I didn’t rate the hotel facilities highly as the fitness centre was closed for maintenance which I need them. Also the room was too cold even with the aircon off and heater wasn’t working. Do appreciate the upgrade to the executive and room was clean and spacious.
Stayed 2 nights in Apr 2018

8/10 Good

Wai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay!
Perfect location cos just next to the metro station. Room was comfortable but the matress was a bit soft. I would be better to change a new one. The room was very clean and there were comfy chairs that we could sit on. There was a Chinese restaurant on the 2nd floor called春滿園 and the food was delicious!

10/10 Excellent

Mr. Lam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Beside the Metro station. Very near Shopping centre and the street is very famous in Shenzhen to sale the electronic products such as Mobil Phone. Webcam. ......and their accessory.
Stayed 2 nights in Feb 2018

8/10 Good

Andy, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, room comfort
Comfortable rooms
Nice view during the night with excellent customer service and concierge. Walking distance to HuaQiangBei. Need more upgrades on toilet section.
Stayed 1 night in Jan 2018

10/10 Excellent

Natarajan, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant Hotel close to the Electronic Market
Very Clean & Value for Money. The view from my room in the 21st floor was simply breathtaking & fabulous. The room service was very quick. I asked for an ironing machine & it was delivered with stand within 30 seconds.... The staff in reception , room service & Conceirge were very helpful. Knowledge of English was O.K
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near shopping area and great nature .........................
Stayed 4 nights in Dec 2017