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Get an overview of this hotelFamily-friendly Shenzhen hotel in Nanshan with full-service spa


This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Shenzhen University and Xin'an Nantou Ancient City. Window of the World and Splendid China Folk Village are also within 6 mi (10 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 385 rooms offer thoughtful touches like bathrobes and slippers, along with free WiFi, free wired Internet, and 24-hour room service. TVs, minibars, and free newspapers are among the other amenities available to guests. Housekeeping is available once per stay.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kempinski Hotel Shenzhen China features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a sauna, a steam room, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 385 
  • ATM/banking 
  • Bar/lounge 
  • Number of floors - 25 
  • Business center 
  • Coffee/tea in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • One meeting room 
  • Luggage storage 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Number of buildings/towers - 1 
  • Steam room 
  • Indoor pool 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Free newspaper 
  • Climate control 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Housekeeping - once per stay 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Television 
  • Desk 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • In-room safe 
  • Room service (24 hours) 
  • Free wired high-speed Internet 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Seasons Restaurant - This restaurant serves breakfast, lunch, and dinner.

Hai Tao Restaurant - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, a sauna, and a steam room.

Spa Services

The onsite spa has massage/treatment rooms.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is Noon

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 216.2 per person (approximately)
  • Airport shuttle fee: CNY 750 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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