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Overview of Hengfeng Haiyue International Hotel

Photo gallery

Featured Image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Room Amenity

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationXin'an Nantou Ancient City7 min drive
    Popular LocationZhongshan Park8 min drive
    AirportShenzhen (SZX-Shenzhen Intl.)19 min drive
    Popular LocationShenzhen Polytechnic28 min drive
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  • Deluxe Double Room

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsDeluxe Twin Room
  • Superior Garden View King-bed Room

    3.8/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Garden View King-bed Room
  • Superior Elegant King-bed Room

    4.2/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Elegant King-bed Room
  • Superior Garden View Twin-bed Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsSuperior Garden View Twin-bed Room
  • Executive Room

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room
  • Executive Suite

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Superior Elegant Twin-bed Room

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsSuperior Elegant Twin-bed Room
  • Superior Garden View Suite

    Room amenities

    • 516 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Garden View Suite
  • Family Suite

    Room amenities

    • 1184 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
    More detailsFamily Suite
  • Suite (Haiyue)

    Room amenities

    • 1184 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Haiyue)

About this area

Shenzhen

Located in Shenzhen, Hengfeng Haiyue International Hotel is connected to a shopping center. The area's natural beauty can be seen at Happy Coast and popular attractions include Window of the World and Shenzhen Safari Park. Happy Valley and Sea World are also worth visiting.
Visit our Shenzhen travel guide
Popular Location

What's nearby

  • Xin'an Nantou Ancient City - 7 min drive
  • Zhongshan Park - 8 min drive
  • Shenzhen Soil and Water Conservation Park - 10 min drive
  • Fuyong Ferry Terminal - 10 min drive
  • Shenzhen Polytechnic - 28 min drive

Getting around

  • Xixiang Station - 3 min drive
  • Hong Kong Lok Ma Chau Station - 16 min drive
  • AirportShenzhen Intl. Airport (SZX) - 19 min drive

Restaurants

  • Haiyue Restaurant — 1 min walk
  • Prince Grill — 1 min walk
  • 普宁肠粉 — 8 min walk
  • Dahua Hotel — 5 min drive
  • 宾赞小龙虾(中山公园一店) — 7 min drive

About this property

Hengfeng Haiyue International Hotel

Luxury hotel connected to a shopping center in Shenzhen with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 266 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy private pools, and other standard amenities include living rooms, dining areas, and LCD TVs.
Hengfeng Haiyue International Hotel offers 266 air-conditioned accommodations with private pools and minibars. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Haiyue SPA. Services include massages and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured uncovered extended parking on site (CNY 25 per night)
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: CNY 108 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference center (8070 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Private pool
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 108 per person (approximately)
  • Uncovered extended parking fee: CNY 25 per night
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haiyue International Hotel
Hengfeng
Hengfeng Haiyue
Hengfeng Haiyue Hotel
Hengfeng Haiyue International
Hengfeng Haiyue International Hotel
Hengfeng Hotel
Hengfeng Haiyue International Shenzhen
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel
Hengfeng Haiyue International Hotel Shenzhen
Hengfeng Haiyue International Hotel Hotel Shenzhen

Frequently asked questions

Can I cancel my reservation for free at Hengfeng Haiyue International Hotel and receive a full refund?
Yes, Hengfeng Haiyue International Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hengfeng Haiyue International Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Hengfeng Haiyue International Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hengfeng Haiyue International Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hengfeng Haiyue International Hotel?
Extended parking is available for CNY 25 per night.
What time is check-in at Hengfeng Haiyue International Hotel?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hengfeng Haiyue International Hotel?
Check-out is at 2 PM. Late check-out is available for a 50% fee (subject to availability).
Does Hengfeng Haiyue International Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hengfeng Haiyue International Hotel located?
Situated on the Strip, this luxury hotel is within 9 mi (15 km) of Zhongshan Park, Happy Coast, and Xin'an Nantou Ancient City. Shenzhen Soil and Water Conservation Park and Fuyong Ferry Terminal are also within 9 mi (15 km).
4.1
Very good
5 - Excellent
33
4 - Good
55
3 - Okay
14
2 - Poor
3
1 - Terrible
1

4.2/5

Cleanliness

4.1/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.. it is my 3rd time staying here.
Stayed 3 nights in Jul 2019

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Unfriendly Staff
Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"... What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all. Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up... Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...
Stayed 1 night in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here many times and the hotel is quiet and clean with a 24 hour McDonalds attached to the property. The breakfast buffet is good as well as the coffee. The Japanese restaurant is excellent
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport, excellent service
Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.
Stayed 3 nights in May 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was extremely clean and the service was awesome I would definitely stay there again and I would recommend it to anyone traveling
Stayed 4 nights in Mar 2019

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